Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17543 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19826 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160707 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36618 Views
19 replies
1 likes
Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I verified that I still want the discount. Now I see that Spo...
Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I...
Casual Listener
1256 Views
2 replies
0 likes
I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?
I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?
Community Legend
5889 Views
1 replies
0 likes
I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'.In my subscription also stands, that I subscribed to Spotify Premium for students.I don't see my mistake.
I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'. In my subscription also stands, that I subscribed to Spotify Premium for students...
Newbie
1082 Views
1 replies
0 likes
I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem. Now when I look at my bank it has charged me two t...
I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem....
Regular
2185 Views
8 replies
0 likes
Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how?Thank you!
Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how? Thank you!
Spotify Star
1585 Views
1 replies
0 likes
Boa Tarde, prezados. Estou com um problema no pagamento da minha conta premium. Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartão da minha nova conta na metade do mes. Minha dúvida é, como posso ...
Boa Tarde, prezados. Estou com um problema no pagamento da minha conta premium. Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartã...
Spotify Star
1232 Views
1 replies
0 likes
how do i change my premium account to student account since i am a student ?
how do i change my premium account to student account since i am a student ?
Community Legend
1266 Views
1 replies
0 likes
I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email accounts but keep all my playlists, music, etc. fro...
I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email ...
Community Legend
4629 Views
1 replies
0 likes
So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?
So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?
Community Legend
1369 Views
1 replies
0 likes
I have spotify premium with the college student discount but my bank statement says they are taking $10 out of my account? Do they charge every month or once every two months?
I have spotify premium with the college student discount but my bank statement says they are taking $10 out of my account? Do they charge every month or once every two months?
Spotify Star
1194 Views
1 replies
0 likes
Hi, ich habe das Studenten Abo für 30 Tage getestet und wollte es dann kündigen, jedoch ist mir das nicht möglich da mein Konto anzeigt, dass ich überhaupt kein Abo habe. Ich will das Abo aber nicht und es wurden gestern 9,99€ abgebucht. Ich möchte d...
Hi, ich habe das Studenten Abo für 30 Tage getestet und wollte es dann kündigen, jedoch ist mir das nicht möglich da mein Konto anzeigt, dass ich überhaupt kein Abo habe. Ich will das Abo aber nicht ...
Spotify Star
1469 Views
1 replies
0 likes
¿Que tal?Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta gratis.Estoy muy seguro que pague la suscripcion para...
¿Que tal? Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta ...
Roadie
1901 Views
1 replies
0 likes
I went to pay for premium using student discount, so I entered my card details. Then after entering them it asked me for my NUS card which I dont have so I decided to back out. The next day I find out I'm still on Spotify free but the money has been ...
I went to pay for premium using student discount, so I entered my card details. Then after entering them it asked me for my NUS card which I dont have so I decided to back out. The next day I find ou...
Community Legend
1412 Views
1 replies
0 likes
i used my student discount yesterday to sign up for premium and the money has gone out of my bank account but my account isnt working in premium it is saying the subscription is free? ive tried logging out and back in but still nothing works?
i used my student discount yesterday to sign up for premium and the money has gone out of my bank account but my account isnt working in premium it is saying the subscription is free? ive tried loggi...
Spotify Star
2460 Views
5 replies
0 likes
I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it.Help!
I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it. Help!
Community Legend
1952 Views
1 replies
0 likes
Hi, I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates that I am not eligible. Any reasons why?
Hi, I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates th...
Community Legend
1913 Views
1 replies
0 likes
I know this has been posted before, and I've followed all of the steps to doing it. (https://community.spotify.com/t5/Accounts/changing-premium-account-to-students-account/td-p/277654). It says that UniDays is not supported in my country. Is there an...
I know this has been posted before, and I've followed all of the steps to doing it. (https://community.spotify.com/t5/Accounts/changing-premium-account-to-students-account/td-p/277654). &n...
Community Legend
2777 Views
4 replies
0 likes
Merhaba ; aylık ücretiniz Türkiye de 13 lira ikea diğer Avrupa ve Amerika da çok uygun fiyatlarda. Aylık sürem bittiği zaman pahalılık nedeniyle üyeliğimi uzatmıcam. !
Merhaba ; aylık ücretiniz Türkiye de 13 lira ikea diğer Avrupa ve Amerika da çok uygun fiyatlarda. Aylık sürem bittiği zaman pahalılık nedeniyle üyeliğimi uzatmıcam. !
1726 Views
0 replies
0 likes
I payed the spotify premium but before I finished it said that there was error. The problem is that I checked my bank account and they charged the fee twice..
I payed the spotify premium but before I finished it said that there was error. The problem is that I checked my bank account and they charged the fee twice..
Spotify Star
2308 Views
1 replies
0 likes
I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." I've been trying to resubscribe for over a week. He...
I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." ...
Community Legend
2517 Views
1 replies
0 likes
