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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9638 Views

6 replies

0 likes

Premium for Students
  • 9638 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15197 Views

10 replies

2 likes

Premium for Students
  • 15197 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24609 Views

11 replies

1 likes

Premium for Students
  • 24609 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169453 Views

110 replies

148 likes

Premium for Students
  • 169453 Views
  • 110 replies
  • 148 likes

Switch from regular premium subscription to discounted student subscription

Hi! I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switching over from the regular premium plan to the discounted stud...

Newbie

Hi!   I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switchi...

Maxim

Spotify Star

1133 Views

1 replies

0 likes

discount
plan
Premium
Student
Subscription
  • 1133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline browsing not working

I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am offline and other friends of mine are able to do that ...

Casual Listener

I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am off...

KatesHere

Community Legend

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

Can't get my student discount to apply to my premium rate

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

Newbie

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

MattSuda

Spotify Star

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Rabatt für Studenten

Hallo Spotify Team,ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht.Obwohl wird mir gesagt, dass "Abo ändern oder kündigenDu hast zur Zeit Spotify Premium für Studenten abonniert." wird mit 9,99 € statt 4,99 ...

Newbie

Hallo Spotify Team, ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht. Obwohl wird mir gesagt, dass "Abo ändern oder kündigen Du hast zur Zeit S...

Maxim

Spotify Star

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes

Redirects to home page

Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you please advise how to access the discountThanks!

Casual Listener

Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you p...

Maxim

Spotify Star

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium with student discount

Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got frozen. I loaded my visa and I proceeded with the pa...

Visitor

Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got f...

Maria_B

Moderator

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Re: Double Charged

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 & refund to my credit card ASAP.

Casual Listener

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 &am...

Gringo1870

Casual Listener

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

Facebook - email

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

Newbie

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

MattSuda

Spotify Star

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
  • 0 likes

Help

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I'm getting charges regular price. How do I get ahold of someone...

Visitor

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I...

MattSuda

Spotify Star

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Why was I charged $27.50

Why was I charged $27.50

Newbie

Why was I charged $27.50

MattSuda

Spotify Star

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
  • 0 likes

Problem with student discount

Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I verified that I still want the discount. Now I see that Spo...

Newbie

Hello,   I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I...

bl4ckb1rd

Casual Listener

1301 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1301 Views
  • 2 replies
  • 0 likes

Staff at university can i get student discount?

I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?

Newbie

I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?

MartinStoichkov

Community Legend

6219 Views

1 replies

0 likes

  • 6219 Views
  • 1 replies
  • 0 likes

I am logged in as a student but have to PayPal the normal price

I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'.In my subscription also stands, that I subscribed to Spotify Premium for students.I don't see my mistake.

Newbie

I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'. In my subscription also stands, that I subscribed to Spotify Premium for students...

bill_ruggieri

Newbie

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Premium for student payment dosen't work

I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem. Now when I look at my bank it has charged me two t...

Regular

I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem....

dimir

Regular

2256 Views

8 replies

0 likes

  • 2256 Views
  • 8 replies
  • 0 likes

Solved!! Help me about spotify gift

Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how?Thank you!

Newbie

Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how? Thank you!

Maxim

Spotify Star

1619 Views

1 replies

0 likes

  • 1619 Views
  • 1 replies
  • 0 likes

Falha no pagamento da minha conta

Boa Tarde, prezados. Estou com um problema no pagamento da minha conta premium. Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartão da minha nova conta na metade do mes. Minha dúvida é, como posso ...

Newbie

Boa Tarde, prezados.   Estou com um problema no pagamento da minha conta premium.  Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartã...

Bittencourt

Spotify Star

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes

Changing emails for student account

I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email accounts but keep all my playlists, music, etc. fro...

Newbie

I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email ...

Nico

Community Legend

4717 Views

1 replies

0 likes

  • 4717 Views
  • 1 replies
  • 0 likes

Paid premium for student

So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?

Newbie

So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?

Jacob

Community Legend

1396 Views

1 replies

0 likes

  • 1396 Views
  • 1 replies
  • 0 likes