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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9147 Views

10 replies

1 likes

Premium for Students
  • 9147 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135460 Views

98 replies

139 likes

Premium for Students
  • 135460 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31917 Views

19 replies

1 likes

Premium for Students
  • 31917 Views
  • 19 replies
  • 1 likes

Superuser Contribution He pagado mi suscripcion premium y no se ha activado.

¿Que tal?Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta gratis.Estoy muy seguro que pague la suscripcion para...

Newbie

¿Que tal? Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta ...

ZullyB

Roadie

1786 Views

1 replies

0 likes

  • 1786 Views
  • 1 replies
  • 0 likes

Switching from regular sub to student sub

I know this has been posted before, and I've followed all of the steps to doing it. (https://community.spotify.com/t5/Accounts/changing-premium-account-to-students-account/td-p/277654). It says that UniDays is not supported in my country. Is there an...

Casual Listener

I know this has been posted before, and I've followed all of the steps to doing it. (https://community.spotify.com/t5/Accounts/changing-premium-account-to-students-account/td-p/277654).  &n...

Nico

Community Legend

2574 Views

4 replies

0 likes

  • 2574 Views
  • 4 replies
  • 0 likes

Ücret hk.

Merhaba ; aylık ücretiniz Türkiye de 13 lira ikea diğer Avrupa ve Amerika da çok uygun fiyatlarda. Aylık sürem bittiği zaman pahalılık nedeniyle üyeliğimi uzatmıcam. !

Newbie

Merhaba ; aylık ücretiniz Türkiye de 13 lira ikea diğer Avrupa ve Amerika da çok uygun fiyatlarda. Aylık sürem bittiği zaman pahalılık nedeniyle üyeliğimi uzatmıcam. !

1649 Views

0 replies

0 likes

  • 1649 Views
  • 0 replies
  • 0 likes

Not eligible for student discount

Hi, I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates that I am not eligible. Any reasons why?

Newbie

Hi,   I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates th...

Jacob

Community Legend

1759 Views

1 replies

0 likes

  • 1759 Views
  • 1 replies
  • 0 likes

Student premium

I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it.Help!

Newbie

I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it. Help!

Jacob

Community Legend

1815 Views

1 replies

0 likes

  • 1815 Views
  • 1 replies
  • 0 likes

Student premium

I payed the spotify premium but before I finished it said that there was error. The problem is that I checked my bank account and they charged the fee twice..

Newbie

I payed the spotify premium but before I finished it said that there was error. The problem is that I checked my bank account and they charged the fee twice..

Maxim

Spotify Star

2031 Views

1 replies

0 likes

  • 2031 Views
  • 1 replies
  • 0 likes

Problem with student discount

Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I verified that I still want the discount. Now I see that Spo...

Newbie

Hello,   I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I...

bl4ckb1rd

Casual Listener

1130 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1130 Views
  • 2 replies
  • 0 likes

Student Account after Graduation

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still wants to verify I am a student...

Casual Listener

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still want...

Jacob

Community Legend

4706 Views

3 replies

0 likes

  • 4706 Views
  • 3 replies
  • 0 likes

Extending my Student Subscription

I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." I've been trying to resubscribe for over a week. He...

Newbie

I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." ...

Jacob

Community Legend

2359 Views

1 replies

0 likes

  • 2359 Views
  • 1 replies
  • 0 likes

How to Refresh my student status to receive discounts

Hey, i have paid 4,99€ for the last year because im a student but for a couple of months the price went up to 9,99€. I checked but the student discount is still a thing so i guess my student subscription just ran out. How can i reactivate it?

Newbie

Hey,   i have paid 4,99€ for the last year because im a student but for a couple of months the price went up to 9,99€. I checked but the student discount is still a thing so i guess my student...

Nico

Community Legend

2672 Views

1 replies

0 likes

Account
Premium
Subscription
  • 2672 Views
  • 1 replies
  • 0 likes

Made a student account premium on website, not working on app

I made a premium student account on the website of Spotify, but I try on the app and it's not working.

Newbie

I made a premium student account on the website of Spotify, but I try on the app and it's not working.

Maxim

Spotify Star

2593 Views

1 replies

0 likes

  • 2593 Views
  • 1 replies
  • 0 likes

Student Discount

My student discount subscription isn't working. Is it ok if I am in high school and I would like to have it?

Newbie

My student discount subscription isn't working. Is it ok if I am in high school and I would like to have it?

Jacob

Community Legend

2765 Views

1 replies

0 likes

Premium
  • 2765 Views
  • 1 replies
  • 0 likes

Charged £9.99 when its normally £4.99

We pay for spotify premium and its normally £4.99 because of student discount but we have just looked and we've been charged £9.99! Why is this?

Newbie

We pay for spotify premium and its normally £4.99 because of student discount but we have just looked and we've been charged £9.99! Why is this?

OviiiOne

Community Legend

2624 Views

1 replies

0 likes

  • 2624 Views
  • 1 replies
  • 0 likes

Student Subscription

Hey I'm a senior in high school with only a month left of school and I'm already accepted and committed to a college can I get the student discount now?

Newbie

Hey I'm a senior in high school with only a month left of school and I'm already accepted and committed to a college can I get the student discount now?

MarkPedersen

Roadie

4097 Views

1 replies

0 likes

  • 4097 Views
  • 1 replies
  • 0 likes

Student Discount Charged W/ No Subscription

I tried to sign up for the student discount and it kept saying that there was an error and couldn't process the information. The next day I checked my bank account and it said there was the student discount charge pending; however, when I checked my ...

Newbie

I tried to sign up for the student discount and it kept saying that there was an error and couldn't process the information. The next day I checked my bank account and it said there was the stud...

Jacob

Community Legend

2575 Views

1 replies

0 likes

Subscription
  • 2575 Views
  • 1 replies
  • 0 likes

Solved!! From Premium to Student

Hi! So I just got charged on my card today for Premium Spotify since my 3 month .99 cent offer was up but I wanted to switch to the student discount. Since my charge is still pending since it just got onto my card today would I be able to get that mo...

Newbie

Hi!   So I just got charged on my card today for Premium Spotify since my 3 month .99 cent offer was up but I wanted to switch to the student discount. Since my charge is still pending since i...

merojack

Regular

4329 Views

10 replies

0 likes

  • 4329 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution studentenrabatt verlängern

Ich nutze jetzt seit Monaten den Studentenrabatt auf Spotify und bekam jetzt eine Email dass ich diesen neu verifizieren lassen muss. Leider ist das nirgendwo möglich und jezt soll ich ab dem 9. auf einmal den vollen Preis bezahlen. Was kann ich mach...

Newbie

Ich nutze jetzt seit Monaten den Studentenrabatt auf Spotify und bekam jetzt eine Email dass ich diesen neu verifizieren lassen muss. Leider ist das nirgendwo möglich und jezt soll ich ab dem 9. auf ...

Katerina

Spotify Legend

54024 Views

10 replies

0 likes

Account
Premium
  • 54024 Views
  • 10 replies
  • 0 likes

Superuser Contribution Student Discount europe

Hello, I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is expensive for a student. I wanted to ask if there are plans on exte...

Regular

Hello,   I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is e...

AngelSkills

Casual Listener

11833 Views

14 replies

3 likes

Premium
Subscription
  • 11833 Views
  • 14 replies
  • 3 likes

Discount for students in Switzerland availability

Hi all, Are there any news on the discount for students in Switzerland. It's a bit unfair to us in Switzerland. I want to join spotify, but only if I have the ability to get the discount for students. Thanks for help

Newbie

Hi all,   Are there any news on the discount for students in Switzerland.  It's a bit unfair to us in Switzerland. I want to join spotify, but only if I have the ability to get the d...

MattSuda

Spotify Star

3011 Views

5 replies

4 likes

Account
Premium
Subscription
  • 3011 Views
  • 5 replies
  • 4 likes

Solved!! Student Discount Austria

Will Spotify introduce a special student price for Spotify Premium in Austria (like it is in UK)?

Newbie

Will Spotify introduce a special student price for Spotify Premium in Austria (like it is in UK)?

aser-at

Regular

12312 Views

47 replies

11 likes

  • 12312 Views
  • 47 replies
  • 11 likes