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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133685 Views

98 replies

137 likes

Premium for Students
  • 133685 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31414 Views

19 replies

1 likes

Premium for Students
  • 31414 Views
  • 19 replies
  • 1 likes

Still a student

I'm still a student and my Spotify subscription price went up from 4.99 to 9.99. This changed several months ago and I only now noticed because I didn't realize where the missing money was going until I looked through my bank statements. How can this...

Newbie

I'm still a student and my Spotify subscription price went up from 4.99 to 9.99. This changed several months ago and I only now noticed because I didn't realize where the missing money was going unti...

clarkhamilton

Casual Listener

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problema con Spotify universitario

Hace muchas horas compré una cuenta spotify para universitarios, el cual ni siquiera me han mandado correo de verificación y aparte me estan cobrando 170 pesos, como porqué me cobraron tanto y como hago para que me reembolsen ?

Regular

Hace muchas horas compré una cuenta spotify para universitarios, el cual ni siquiera me han mandado correo de verificación y aparte me estan cobrando 170 pesos, como porqué me cobraron tanto y como h...

ZullyB

Roadie

503 Views

1 replies

1 likes

  • 503 Views
  • 1 replies
  • 1 likes

Solved!! ¿ Cuánto tiempo tarda en llegar el correo de verificación de Spotify Universitario ?

Hola, recién compre Spotify para universitarios y ya pasaron varias horas y nadamas no me llega ningún, corre, alguien sabe si tardan demasiado o es que hubo algún error ?

Regular

Hola, recién compre Spotify para universitarios y ya pasaron varias horas y nadamas no me llega ningún, corre, alguien sabe si tardan demasiado o es que hubo algún error ?

JessicaHP

Newbie

17217 Views

10 replies

0 likes

  • 17217 Views
  • 10 replies
  • 0 likes

Premium

I dont understand why I have a student account but I am still paying the full price and not the discount price?

Newbie

I dont understand why I have a student account but I am still paying the full price and not the discount price?

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Sou Premium mas não consigo utilizar recursos

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Newbie

Assinei o Spotify para universitários e não consigo utilizar diversos recursos: aleatório, voltar para música anterior, passar pras próximas.

Bittencourt

Spotify Star

11290 Views

18 replies

0 likes

  • 11290 Views
  • 18 replies
  • 0 likes

Payment for Spotify Student in Austria

Hello, Can I pay for the spotify student discount only with credit card?I am based in Austria

Casual Listener

Hello,   Can I pay for the spotify student discount only with credit card? I am based in Austria 🙂

Maxim

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

SheerID, oferta utilizada, porem nao foi disponibilizada o spotify para estudante.

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente, redirecionando para o SheerID outra vez, mas aí e...

Newbie

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente...

Bittencourt

Spotify Star

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

Student Discount Renewal

Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clicking on that green button guarentee that I will still have the ...

Newbie

Spotify sent an email to confirm that I am still a student.  They asked just to click on the green button, which prompted to a page where I had the option to click on premium.  By just clic...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

Being charced three times for student subscription

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one time three time.. Also I can not see the payment w...

Newbie

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one...

Jacob

Community Legend

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching university

My Spotify premium for students will soon end and I would like to renew it, however I switched university in the meantime and don't know how to update it on my profile or on my unidays account. Can anyone help? Thank you!

Newbie

My Spotify premium for students will soon end and I would like to renew it, however I switched university in the meantime and don't know how to update it on my profile or on my unidays account. Can a...

Maria_B

Moderator

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Student discount problems

Hello everyoneI applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn't get any mail you succesfully applied for the stude...

Casual Listener

Hello everyone I applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn...

KatesHere

Community Legend

835 Views

1 replies

0 likes

SheerID Students Improper billing PT-BR BR
  • 835 Views
  • 1 replies
  • 0 likes

Keine eigene Uni-Email Adresse

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

Newbie

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Student

Kartımdan paranın çekilmesine rağmen hala ücretsiz olarak gözüküyor yardımcı olursanız sevinirim

Newbie

Kartımdan paranın çekilmesine rağmen hala ücretsiz olarak gözüküyor yardımcı olursanız sevinirim

MattSuda

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error de Facturacion

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion de la tarjeta, aunque diga "No te preocupes, no se h...

Newbie

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion d...

MonicaM_Bogota

Roadie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activation spotify student

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires. Best regards

Newbie

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires.   Best regards

Maria_B

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

How to switch from premium to student discount

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Thank you so much!

Newbie

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Th...

Maxim

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Premium Help

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

Newbie

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

172 Views

0 replies

0 likes

  • 172 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Charged my card but i dont see any subscription in my account

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on my bank account it says that it charged me but i dont h...

Newbie

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on...

Maria_B

Moderator

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount even though I am a student at two listed universities

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also did not give me the student discount.specifically ...

Newbie

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also...

Maria_B

Moderator

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Page not found - Error in discount for students link after verification

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-reply-spotify@sheerid.com). When I cliked the email o...

Newbie

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-re...

500 Views

0 replies

0 likes

descuento para estudiantes
Premium
Student Discount Spain
  • 500 Views
  • 0 replies
  • 0 likes