Students but still Spotify Free

[user-removed]

Hey

Do have Spotify Free but applied for the Premium Students.

Verified with my credit card and students account, but didn't work. 

Still one month I still have Spotify Free, nothing was charged yet. Enough money on the credit cards are available. Tried to reregister for Premium, system says offer has already been used.

Any ideas? Thanks lads.

[MonicaM_Bogota]

Hi, @user-removed!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

• Check your subscription page. Your status should be Premium.
• If you're on Premium, try signing out and back into the app.
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Don't hesitate to create a new thread if you need some extra help.