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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

14072 Views

11 replies

1 likes

Premium for Students
  • 14072 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

147237 Views

106 replies

145 likes

Premium for Students
  • 147237 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34637 Views

19 replies

1 likes

Premium for Students
  • 34637 Views
  • 19 replies
  • 1 likes

Plano de estudante descontado do cartão, sem acesso ao plano Discounted student plan, not acess

Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, apareceu para verificar na "lista" se a instituição no qu...

Newbie

Português/Brasil: Por favor me ajudeeeeem!!!  Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, ...

jadeportez

Newbie

541 Views

1 replies

0 likes

Student Plan cancel
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago por adelantado

Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??

Newbie

Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??

MonicaM_Bogota

Roadie

4669 Views

1 replies

0 likes

  • 4669 Views
  • 1 replies
  • 0 likes

Problema Plan para Estudiantes

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer para arreglar el problema porque si se cobró el dinero...

Newbie

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer par...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

I try get an student account but...

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also i haven't a 6,99. What should i do?

Newbie

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also ...

Maxim

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Accidentally made 2 premium payments, help me cancel

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked. I waited for confirmation e-mail but I had an e-m...

Newbie

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Paid for student account but not working

Hi,I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, and I can't charge it againThanks

Newbie

Hi, I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, ...

Jacob

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Problema con suscripcion para estudiantes

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar que estudio. Luego cerré la página viendo los reque...

Casual Listener

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar ...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Cannot register for Student discount

Hi, I have used my personal email id to sign up for Spotify.But i am a student and want to register for premium and apply for student discount.However when i enter my first and last name and the name of my school it does not allow me to go forward an...

Newbie

Hi,   I have used my personal email id to sign up for Spotify. But i am a student and want to register for premium and apply for student discount. However when i enter my first and last name...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error

Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.

Newbie

Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.

MonicaM_Bogota

Roadie

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

School listed but not accepted

I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't eligible then why is it listed??? My school Is Pima Com...

Newbie

I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Superuser Contribution Paid for student account but not working

Hi, I've paid 4,99 for the student's premium accont. But my account is still in free mode, they took 4,99 from my bank account but still no work, why?Thanks

Newbie

Hi, I've paid 4,99 for the student's premium accont. But my account is still in free mode, they took 4,99 from my bank account but still no work, why? Thanks

MonicaM_Bogota

Roadie

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Accidently brought the student premium

Hey there i was wondering can i get a refund of 7.50 for purchasing the student premium instead of the normal one cause im not a student

Newbie

Hey there i was wondering can i get a refund of 7.50 for purchasing the student premium instead of the normal one cause im not a student

Maxim

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Student plan

I have a regular plan, and I need to change it so I can use the student one. Nevertheless, I need to cancel the latter and then buy the former but my credit card has just debited my monthly tax. How do I go about changing without paying twice?

Newbie

I have a regular plan, and I need to change it so I can use the student one. Nevertheless, I need to cancel the latter and then buy the former but my credit card has just debited my monthly tax. How ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Student Discount

I keep getting charged 9.99 instead of 4.99 and I"m tired of it. Can someone figure this out?

Newbie

I keep getting charged 9.99 instead of 4.99 and I"m tired of it. Can someone figure this out? 

Jacob

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Student discount

Hello,I have been using Spotify for a few years now with my student email address. I had thought that I would be charged $4.99/month; however, I see that I have been charged $9.99 for many months. Would it be possible to get a refund for this? Please...

Newbie

Hello, I have been using Spotify for a few years now with my student email address. I had thought that I would be charged $4.99/month; however, I see that I have been charged $9.99 for many months. ...

Jacob

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewing Student Discount

If my student premium subscription ends 9/13, is it possible for me to apply for the student discount again in the next few days and not be charged until 9/13?

Newbie

If my student premium subscription ends 9/13, is it possible for me to apply for the student discount again in the next few days and not be charged until 9/13?

Krystal13

Newbie

493 Views

4 replies

0 likes

  • 493 Views
  • 4 replies
  • 0 likes

Free

olá, fiz o pagamento para o premium como estudante, porem, no meu aplicativo de celular ainda nao alterou para premium continua como free, sendo que ja creditou o valor da inha conta e no computador esta como premium

Newbie

olá, fiz o pagamento para o premium como estudante, porem, no meu aplicativo de celular ainda nao alterou para premium continua como free, sendo que ja creditou o valor da inha conta e no computador ...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution When do I get my verification e-mail ?

I sent in documents to verify that I am a student, but I have not yet heard anything back. Today I log in and see that I can yet again sign up for the student discount, but was never contacted in the first place. What is going on ?

Newbie

I sent in documents to verify that I am a student, but I have not yet heard anything back. Today I log in and see that I can yet again sign up for the student discount, but was never contacted in the...

MonicaM_Bogota

Roadie

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Re: Student Discount not eligible

Hi there,Do you know if I'm eligible for a student discount as a Ph.D. student in the Netherlands? Thanks,Ellen

Newbie

Hi there, Do you know if I'm eligible for a student discount as a Ph.D. student in the Netherlands?   Thanks, Ellen

meganh007

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students but still Spotify Free

Hey Do have Spotify Free but applied for the Premium Students.Verified with my credit card and students account, but didn't work. Still one month I still have Spotify Free, nothing was charged yet. Enough money on the credit cards are available. Trie...

Visitor

Hey   Do have Spotify Free but applied for the Premium Students. Verified with my credit card and students account, but didn't work.  Still one month I still have Spotify Free, n...

MonicaM_Bogota

Roadie

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes