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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Olá, bom dia. Fiz a inscrição na oferta premium para estudante no
spotfy, mandei meus documentos e recebi uma mensagem informando que já
havia sido verificado e que devia clicar no link para finalizar a
compra, mas toda vez que clico lá pede meus dad...
Olá, bom dia. Fiz a inscrição na oferta premium para estudante no spotfy, mandei meus documentos e recebi uma mensagem informando que já havia sido verificado e que devia clicar no link para...
Buongiorno,sono una studentessa universitaria e volevo sapere che genere
di documenti devo allegare per verificare il mio status di studente,
quando me lo si chiede nella registrazione.Grazie in anticipo a tutti!
Buongiorno, sono una studentessa universitaria e volevo sapere che genere di documenti devo allegare per verificare il mio status di studente, quando me lo si chiede nella registrazione. Grazie i...
Hello,I canceld my account with the a student discount and created a new
account not connected to Facebook. Now I have the problem, that I can
not get the student discount connectet to this new account. I am told
that my name has already got an accou...
Hello, I canceld my account with the a student discount and created a new account not connected to Facebook. Now I have the problem, that I can not get the student discount connectet to this new acc...
I was using a debit card in paying my student premium. I already
received a receipt and a student verification from sheerid, expecting
that I'd only be charged 65php. I originally had 1060php in my account,
but after inquiring for my balance, only 76...
I was using a debit card in paying my student premium. I already received a receipt and a student verification from sheerid, expecting that I'd only be charged 65php. I originally had 1060php in my a...
For the case of students that happen to be head of family, is there any
alternative? (either a family subscription with student discount, or add
more users to the student discount) Thanks!CR
For the case of students that happen to be head of family, is there any alternative? (either a family subscription with student discount, or add more users to the student discount) T...
Hi I want to apply for the student discount. My college appears but when
I submit it says that I'm not a student on that college. Which I am a
student!!! Please help
Hi I want to apply for the student discount. My college appears but when I submit it says that I'm not a student on that college. Which I am a student!!! Please help
Hi, I'm a Belgian student, and I would like to start spotify premium
with the student discount but I can't find anywhere if my university is
part of it. can you help me please. Thanks
Hi, I'm a Belgian student, and I would like to start spotify premium with the student discount but I can't find anywhere if my university is part of it. can you help me please. T...
TL:DR; Can you please answer these questions?1. What is the reason for
not supporting Ideal or Paypal for student premium, although Spotify is
making use of this service for other forms premium accounts?2. Does
Spotify intend to bring in Ideal or Pay...
...ocalized for Netherlands. Like many students, I also thought of making a switch to student premium! But turns out, spotify doesn't recognise that not all students have access to credit c...
Hi, whenever I got to purchase the student premium package it says that
I could not be verified as a student. I am a current student at Indiana
University and don't know why I'm having this issue! Please help!
Hi, whenever I got to purchase the student premium package it says that I could not be verified as a student. I am a current student at Indiana University and don't know why I'm having this issue! Pl...
Olá, Fiz a mudança para o plano universitario, e voces me cobraram 8,50
reais no cartão.Dois dias depois cobraram dinovo 16,90 no cartão.Então
recebo um email dizendo que não fui aceito no plano universitario pois a
documentação estava invalida. Por ...
Olá, Fiz a mudança para o plano universitario, e voces me cobraram 8,50 reais no cartão. Dois dias depois cobraram dinovo 16,90 no cartão. Então recebo um email dizendo que não fui aceito no...
I just started paying for a student Spotify account but before I was
sharing one with a friend, she had an option for a library, versus just
having a playlist option and I'm wondering why mine doesn't? Is it
because I'm currently on a free trial. Wha...
I just started paying for a student Spotify account but before I was sharing one with a friend, she had an option for a library, versus just having a playlist option and I'm wondering why mine doesn'...
Hi there, I've been a Spotify premium customer for over a year. I've
been paying the full price monthly, and just recently found out you
offer a student discount. I was never notified about a discount and
since I'm a student, I would obviously like t...
Hi there, I've been a Spotify premium customer for over a year. I've been paying the full price monthly, and just recently found out you offer a student discount. I was never notified about a discoun...
Hello everybody. I just tried to upgrade do student premium account, but
I couldn't send my documentation because the button "choose file" was
not working. The thing is: spotify already charged my credit card and it
seems that I have to start all ove...
Hello everybody. I just tried to upgrade do student premium account, but I couldn't send my documentation because the button "choose file" was not working. The thing is: spotify already charged my cr...
Lo que pasa es que mi cuenta tiene descuento para estudiantes y ya
aparece como premium, puedo descargar la música, pero no me deja avanzar
o retroceder en las canciones por que dice que debo ser premium. Ya he
intentado cerrar e iniciar sesión pero ...
Lo que pasa es que mi cuenta tiene descuento para estudiantes y ya aparece como premium, puedo descargar la música, pero no me deja avanzar o retroceder en las canciones por que dice que debo ser pre...
I write my credit card information and press next. They took money.
After that I was retirected to sheerid. When I was approve that I am a
student I took a mail. The page that I redirected is same payment page.
I write my credit card information and ...
I write my credit card information and press next. They took money. After that I was retirected to sheerid. When I was approve that I am a student I took a mail. The page that I redirected is same pa...
During the sign up process for spotify student premium I accidentally
put in the wrong school email during the SheerID verification process,
now when i try and sign up again with the right email it says' you have
already redeemed this offer' when I d...
During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it s...
Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para
estudante, no qual foi cobrado imediatamente no cartão. Porém, somente
após confirmar e ser descontado o valor no cartão, apareceu para
verificar na "lista" se a instituição no qu...
Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, ...