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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8869 Views

5 replies

0 likes

Premium for Students
  • 8869 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13221 Views

10 replies

2 likes

Premium for Students
  • 13221 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23226 Views

11 replies

1 likes

Premium for Students
  • 23226 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166660 Views

110 replies

148 likes

Premium for Students
  • 166660 Views
  • 110 replies
  • 148 likes

Superuser Contribution TWICE TIME PAYMENT FOR STUDENT ACCOUNT

I write my credit card information and press next. They took money. After that I was retirected to sheerid. When I was approve that I am a student I took a mail. The page that I redirected is same payment page. I write my credit card information and ...

Newbie

I write my credit card information and press next. They took money. After that I was retirected to sheerid. When I was approve that I am a student I took a mail. The page that I redirected is same pa...

Alfredo

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I am currently enrolled at a college and it is saying that i am not verifed as a student when I am enrolled.How can I get the discount?

Newbie

I am currently enrolled at a college and it is saying that i am not verifed as a student when I am enrolled. How can I get the discount?

Alfredo

Roadie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Email used for sign up

During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it says' you have already redeemed this offer' when I d...

Newbie

During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it s...

Alfredo

Roadie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Student discount not applied(solved)

Nvm solved the problem-spotify should really have a feature to delete posts

Newbie

Nvm solved the problem -spotify should really have a feature to delete posts

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Plano de estudante descontado do cartão, sem acesso ao plano Discounted student plan, not acess

Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, apareceu para verificar na "lista" se a instituição no qu...

Newbie

Português/Brasil: Por favor me ajudeeeeem!!!  Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, ...

jadeportez

Newbie

616 Views

1 replies

0 likes

Student Plan cancel
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago por adelantado

Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??

Newbie

Puedo pagar 6 meses por adelantado con tarjeta en el plan para universitarios??

MonicaM_Bogota

Roadie

4817 Views

1 replies

0 likes

  • 4817 Views
  • 1 replies
  • 0 likes

Problema Plan para Estudiantes

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer para arreglar el problema porque si se cobró el dinero...

Newbie

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer par...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

I try get an student account but...

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also i haven't a 6,99. What should i do?

Newbie

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also ...

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Accidentally made 2 premium payments, help me cancel

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked. I waited for confirmation e-mail but I had an e-m...

Newbie

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Paid for student account but not working

Hi,I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, and I can't charge it againThanks

Newbie

Hi, I entered my card info and it charged me the 4.99 but my browser refreshed and I didn't get to finish typing my school info and such. What happens now? I've been charged but don't have premium, ...

Jacob

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Problema con suscripcion para estudiantes

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar que estudio. Luego cerré la página viendo los reque...

Casual Listener

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar ...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Cannot register for Student discount

Hi, I have used my personal email id to sign up for Spotify.But i am a student and want to register for premium and apply for student discount.However when i enter my first and last name and the name of my school it does not allow me to go forward an...

Newbie

Hi,   I have used my personal email id to sign up for Spotify. But i am a student and want to register for premium and apply for student discount. However when i enter my first and last name...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error

Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.

Newbie

Tengo spotify premium para estudiantes pero no me deja cambiar de canción y sale que descubrí una función del premium pero se supone que si lo tengo. No sé qué hacer.

MonicaM_Bogota

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

School listed but not accepted

I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't eligible then why is it listed??? My school Is Pima Com...

Newbie

I was trying to get the student discount and when filling out the form my school is listed but it won't let me use it. when I did is manually is said my school isn't eligible. If my school isn't...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Superuser Contribution Paid for student account but not working

Hi, I've paid 4,99 for the student's premium accont. But my account is still in free mode, they took 4,99 from my bank account but still no work, why?Thanks

Newbie

Hi, I've paid 4,99 for the student's premium accont. But my account is still in free mode, they took 4,99 from my bank account but still no work, why? Thanks

MonicaM_Bogota

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Accidently brought the student premium

Hey there i was wondering can i get a refund of 7.50 for purchasing the student premium instead of the normal one cause im not a student

Newbie

Hey there i was wondering can i get a refund of 7.50 for purchasing the student premium instead of the normal one cause im not a student

Maxim

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Student plan

I have a regular plan, and I need to change it so I can use the student one. Nevertheless, I need to cancel the latter and then buy the former but my credit card has just debited my monthly tax. How do I go about changing without paying twice?

Newbie

I have a regular plan, and I need to change it so I can use the student one. Nevertheless, I need to cancel the latter and then buy the former but my credit card has just debited my monthly tax. How ...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Student Discount

I keep getting charged 9.99 instead of 4.99 and I"m tired of it. Can someone figure this out?

Newbie

I keep getting charged 9.99 instead of 4.99 and I"m tired of it. Can someone figure this out? 

Jacob

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Student discount

Hello,I have been using Spotify for a few years now with my student email address. I had thought that I would be charged $4.99/month; however, I see that I have been charged $9.99 for many months. Would it be possible to get a refund for this? Please...

Newbie

Hello, I have been using Spotify for a few years now with my student email address. I had thought that I would be charged $4.99/month; however, I see that I have been charged $9.99 for many months. ...

Jacob

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewing Student Discount

If my student premium subscription ends 9/13, is it possible for me to apply for the student discount again in the next few days and not be charged until 9/13?

Newbie

If my student premium subscription ends 9/13, is it possible for me to apply for the student discount again in the next few days and not be charged until 9/13?

Krystal13

Newbie

581 Views

4 replies

0 likes

  • 581 Views
  • 4 replies
  • 0 likes