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Wrong Email used for sign up

Wrong Email used for sign up

During the sign up process for spotify student premium I accidentally put in the wrong school email during the SheerID verification process, now when i try and sign up again with the right email it says' you have already redeemed this offer' when I don't have premium access.

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1 Reply

Hey @jungi_cider, welcome to the community!

 

Thanks for getting in touch with us, we'll do our best to help you out.

 

Just to confirm, did you receive an email from SheerID validating your student discount? If not, let's try setting up the discount again using a different browser or an incognito window.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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