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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13324 Views

11 replies

1 likes

Premium for Students
  • 13324 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

145099 Views

106 replies

144 likes

Premium for Students
  • 145099 Views
  • 106 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34302 Views

19 replies

1 likes

Premium for Students
  • 34302 Views
  • 19 replies
  • 1 likes

Student Discount Renewal

Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clicking on that green button guarentee that I will still have the ...

Newbie

Spotify sent an email to confirm that I am still a student.  They asked just to click on the green button, which prompted to a page where I had the option to click on premium.  By just clic...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Being charced three times for student subscription

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one time three time.. Also I can not see the payment w...

Newbie

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one...

Jacob

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error de Facturacion

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion de la tarjeta, aunque diga "No te preocupes, no se h...

Newbie

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion d...

MonicaM_Bogota

Roadie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Student rate only applied for 7 months. Still a student

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

Casual Listener

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

MR74

Casual Listener

321 Views

2 replies

0 likes

  • 321 Views
  • 2 replies
  • 0 likes

Solved!! Student discount problems

Hello everyoneI applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn't get any mail you succesfully applied for the stude...

Casual Listener

Hello everyone I applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn...

KatesHere

Community Legend

871 Views

1 replies

0 likes

SheerID Students Improper billing PT-BR BR
  • 871 Views
  • 1 replies
  • 0 likes

Keine eigene Uni-Email Adresse

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

Newbie

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Premium creditcard not working

Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank zijn dag niet heeft. Geen zorgen; er is geen geld afgeschreven. Probeer het...

Newbie

Hi,    For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message:  Het lijkt erop dat jouw kaart of bank z...

Hildehw

Newbie

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con plan universitario

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Newbie

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Maria_B

Moderator

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

How to switch from premium to student discount

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Thank you so much!

Newbie

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Th...

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Premium Help

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

Newbie

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discounts for Students or signing for longer periods (eg. 1 year).

I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?

Newbie

I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?

yppeh

Newbie

248 Views

2 replies

0 likes

  • 248 Views
  • 2 replies
  • 0 likes

Superuser Contribution My student discount is no working

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. When I tried to log in again, it says that I run ou...

Newbie

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. ...

Alfredo

Roadie

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applied for Canadian student discount and still being charged full premium price

Hey!I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for the last couple of cycles and have yet to recieve a conf...

Newbie

Hey! I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for t...

Alfredo

Roadie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Page not found - Error in discount for students link after verification

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-reply-spotify@sheerid.com). When I cliked the email o...

Newbie

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-re...

528 Views

0 replies

0 likes

descuento para estudiantes
Premium
Student Discount Spain
  • 528 Views
  • 0 replies
  • 0 likes

Student Discount Charged Twice with No Premium

I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification saying I have already availed for a student discount....

Newbie

I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification sa...

Robert_W

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Student discount not working!

I use to have premium and was always paying the $9.99 a month until I found out about the studet discount. I cancelled my premium membership and tried to get the student membership but unfortantely spotify can't verify that I'm a student and it's jus...

Newbie

I use to have premium and was always paying the $9.99 a month until I found out about the studet discount. I cancelled my premium membership and tried to get the student membership but unfortantely s...

meganh007

Community Legend

1265 Views

1 replies

0 likes

  • 1265 Views
  • 1 replies
  • 0 likes

Student discount?!

Hi,I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of being charged twice. I also haven't got an email and...

Newbie

Hi, I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of...

kejt_

Community Legend

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Charged twice for a normal and student premium subscription

Hi, Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student status, I opted for a normal subscription. But I wake uo this mor...

Newbie

Hi,   Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student statu...

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Student premium

Hello, I paid for premium(student) but still my account is free version. I can't connect any spotify officer. Thank you.

Regular

Hello, I paid for premium(student) but still my account is free version. I can't connect any spotify officer. Thank you.

erkanayan

Regular

1295 Views

11 replies

0 likes

  • 1295 Views
  • 11 replies
  • 0 likes

Student Discount Issues

I was subsccribed to Spotify Student and now that one year is up my membership went back to the regular premium. Spotify has already charged me the $9.99 for this month, how do I get my Spotify Student DIscount price for the next month and will it ch...

Newbie

I was subsccribed to Spotify Student and now that one year is up my membership went back to the regular premium. Spotify has already charged me the $9.99 for this month, how do I get my Spotify Stude...

AF14

Newbie

260 Views

1 replies

1 likes

  • 260 Views
  • 1 replies
  • 1 likes