Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
8858 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13189 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23206 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
166633 Views
110 replies
148 likes
When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on my bank account it says that it charged me but i dont h...
When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on...
Moderator
295 Views
1 replies
0 likes
Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires. Best regards
Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires. Best regards
Moderator
366 Views
1 replies
0 likes
Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clicking on that green button guarentee that I will still have the ...
Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clic...
309 Views
0 replies
0 likes
When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one time three time.. Also I can not see the payment w...
When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one...
Community Legend
267 Views
1 replies
0 likes
Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion de la tarjeta, aunque diga "No te preocupes, no se h...
Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion d...
Roadie
519 Views
1 replies
0 likes
Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.
Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.
Casual Listener
389 Views
2 replies
0 likes
Hello everyoneI applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn't get any mail you succesfully applied for the stude...
Hello everyone I applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn...
Community Legend
959 Views
1 replies
0 likes
Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.
Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.
600 Views
0 replies
0 likes
Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank zijn dag niet heeft. Geen zorgen; er is geen geld afgeschreven. Probeer het...
Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank z...
Newbie
568 Views
2 replies
0 likes
Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.
Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.
Moderator
336 Views
1 replies
0 likes
I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Thank you so much!
I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Th...
Spotify Star
449 Views
1 replies
0 likes
I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?
I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?
237 Views
0 replies
0 likes
I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?
I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?
Newbie
300 Views
2 replies
0 likes
I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. When I tried to log in again, it says that I run ou...
I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. ...
Roadie
302 Views
1 replies
0 likes
Hey!I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for the last couple of cycles and have yet to recieve a conf...
Hey! I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for t...
Roadie
718 Views
1 replies
0 likes
Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email ([email protected]). When I cliked the email o...
Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-re...
594 Views
0 replies
0 likes
I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification saying I have already availed for a student discount....
I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification sa...
Community Legend
323 Views
1 replies
0 likes
I use to have premium and was always paying the $9.99 a month until I found out about the studet discount. I cancelled my premium membership and tried to get the student membership but unfortantely spotify can't verify that I'm a student and it's jus...
I use to have premium and was always paying the $9.99 a month until I found out about the studet discount. I cancelled my premium membership and tried to get the student membership but unfortantely s...
Community Legend
1330 Views
1 replies
0 likes
Hi,I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of being charged twice. I also haven't got an email and...
Hi, I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of...
Community Legend
309 Views
1 replies
0 likes
Hi, Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student status, I opted for a normal subscription. But I wake uo this mor...
Hi, Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student statu...
Spotify Star
305 Views
1 replies
0 likes
