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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10257 Views

6 replies

1 likes

Premium for Students
  • 10257 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16405 Views

10 replies

2 likes

Premium for Students
  • 16405 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25638 Views

11 replies

1 likes

Premium for Students
  • 25638 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171355 Views

110 replies

148 likes

Premium for Students
  • 171355 Views
  • 110 replies
  • 148 likes

Problema con la cuenta de estudiante

Hola, tengo un problema con la cuenta. Se me cobró el mes premium pero no me aparece nada en la cuenta por más de 5 días... mi cuenta es [email protected]. Se suponía el primer mes era gratis ...Hi,I have a problem with my subscription in the...

Newbie

Hola, tengo un problema con la cuenta. Se me cobró el mes premium pero no me aparece nada en la cuenta por más de 5 días... mi cuenta es [email protected]. Se suponía el primer mes era gratis...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Student Discount Issue

Hi everyone , today I try to bought premium for student but when I confirm the student stage.Page is closed and I will be try again time.Spotify has already withdrawn from my card and My account is not premium yet.Where is my money or my premium acco...

Newbie

Hi everyone , today I try to bought premium for student but when I confirm the student stage.Page is closed and I will be try again time.Spotify has already withdrawn from my card and My account is n...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

CUENTA ESTUDIANTIL

Hola, buenas noches El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me descontaron los $7.490 y nunca tuve la posibilidad de adjuntar ...

Newbie

Hola, buenas noches   El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me des...

henryfreire26

Newbie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Still a student

I'm still a student and my Spotify subscription price went up from 4.99 to 9.99. This changed several months ago and I only now noticed because I didn't realize where the missing money was going until I looked through my bank statements. How can this...

Newbie

I'm still a student and my Spotify subscription price went up from 4.99 to 9.99. This changed several months ago and I only now noticed because I didn't realize where the missing money was going unti...

clarkhamilton

Casual Listener

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Studying abroad

Hi,I'm currently subscribed to Family package, but I'm going to study abroad. Can I still keep my spotify premium or will I be removed from the package due to my location

Casual Listener

Hi, I'm currently subscribed to Family package, but I'm going to study abroad. Can I still keep my spotify premium or will I be removed from the package due to my location

GifX2017

Newbie

771 Views

3 replies

1 likes

  • 771 Views
  • 3 replies
  • 1 likes

Superuser Contribution Switching university

My Spotify premium for students will soon end and I would like to renew it, however I switched university in the meantime and don't know how to update it on my profile or on my unidays account. Can anyone help? Thank you!

Newbie

My Spotify premium for students will soon end and I would like to renew it, however I switched university in the meantime and don't know how to update it on my profile or on my unidays account. Can a...

Maria_B

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Premium

I dont understand why I have a student account but I am still paying the full price and not the discount price?

Newbie

I dont understand why I have a student account but I am still paying the full price and not the discount price?

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

SheerID, oferta utilizada, porem nao foi disponibilizada o spotify para estudante.

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente, redirecionando para o SheerID outra vez, mas aí e...

Newbie

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente...

Bittencourt

Spotify Star

1517 Views

1 replies

0 likes

  • 1517 Views
  • 1 replies
  • 0 likes

Payment for Spotify Student in Austria

Hello, Can I pay for the spotify student discount only with credit card?I am based in Austria

Casual Listener

Hello,   Can I pay for the spotify student discount only with credit card? I am based in Austria 🙂

Maxim

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount even though I am a student at two listed universities

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also did not give me the student discount.specifically ...

Newbie

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also...

Maria_B

Moderator

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Charged my card but i dont see any subscription in my account

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on my bank account it says that it charged me but i dont h...

Newbie

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on...

Maria_B

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activation spotify student

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires. Best regards

Newbie

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires.   Best regards

Maria_B

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Student Discount Renewal

Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clicking on that green button guarentee that I will still have the ...

Newbie

Spotify sent an email to confirm that I am still a student.  They asked just to click on the green button, which prompted to a page where I had the option to click on premium.  By just clic...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Being charced three times for student subscription

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one time three time.. Also I can not see the payment w...

Newbie

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one...

Jacob

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error de Facturacion

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion de la tarjeta, aunque diga "No te preocupes, no se h...

Newbie

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion d...

MonicaM_Bogota

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Student rate only applied for 7 months. Still a student

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

Casual Listener

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

MR74

Casual Listener

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

Solved!! Student discount problems

Hello everyoneI applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn't get any mail you succesfully applied for the stude...

Casual Listener

Hello everyone I applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn...

KatesHere

Community Legend

978 Views

1 replies

0 likes

SheerID Students Improper billing PT-BR BR
  • 978 Views
  • 1 replies
  • 0 likes

Keine eigene Uni-Email Adresse

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

Newbie

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Premium creditcard not working

Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank zijn dag niet heeft. Geen zorgen; er is geen geld afgeschreven. Probeer het...

Newbie

Hi,    For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message:  Het lijkt erop dat jouw kaart of bank z...

Hildehw

Newbie

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con plan universitario

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Newbie

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Maria_B

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes