Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, foi realmente cobrado. Já enviei um email para o supo...
pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free
Hola,realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click donde decia completar compra pero me mandaba a una págin...
Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y en el apartado de recibo no se me aparece que haya ...
Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID?
Hey,Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu starten. Aber wenn ich das tue komme ich immer wieder au...
I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. How much time does it take normally for being verif...
i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php
Hi!I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to go through verification page again..how many times do ...
Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community College and have even registered for classes for t...
Hey there, I'm a student in Italy verified with myunidays and would like to upgrade to Spotify Premium. It also shows : Download Premium for 4.99 €/month, but when I clock it, it says that the discount is not available. Why is that so?Is the student ...
Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the list, since mine (University of Liechtenstein) is not on there. Turne...
So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible with an account already made.
I noticed I've been getting charged $10 for spotify now instead of $5. I'm not sure why this is, as I'm still in my undergrad program. Do I need to re-aply or something? Thanks!
Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments for premium at normal cost. Is it still processing...
I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?
Hey Guys, I have the same Problem and paid too much last month.9,99€ instead of 4,99€But I was registrated as a student the whole time, only forget to make the verification again!Is it possible to get the money back/use the money for paying the next ...
Sorry for my bad english but I need you to solve my problem. I live in France and I'm studying on a school who's name is Digital Campus, there is 4 months ago I ask Spotify to add the school to the SheerID algorithm but nothing.We are more than 50 st...
Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não fui redirecionado e portanto acabei realizando a in...
Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months with my UNIDAYS student account. I was wondering if I could re...