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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9474 Views

5 replies

0 likes

Premium for Students
  • 9474 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14776 Views

10 replies

2 likes

Premium for Students
  • 14776 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24192 Views

11 replies

1 likes

Premium for Students
  • 24192 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168761 Views

110 replies

148 likes

Premium for Students
  • 168761 Views
  • 110 replies
  • 148 likes

Premium

I dont understand why I have a student account but I am still paying the full price and not the discount price?

Newbie

I dont understand why I have a student account but I am still paying the full price and not the discount price?

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

SheerID, oferta utilizada, porem nao foi disponibilizada o spotify para estudante.

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente, redirecionando para o SheerID outra vez, mas aí e...

Newbie

Fiz o cadastro, enviei os documentos para verificação no SheerID, recebi o email de verificação confirmada. Porém o link que ele indica no email para concluir, me pede para fazer o cadastro novamente...

Bittencourt

Spotify Star

1510 Views

1 replies

0 likes

  • 1510 Views
  • 1 replies
  • 0 likes

Payment for Spotify Student in Austria

Hello, Can I pay for the spotify student discount only with credit card?I am based in Austria

Casual Listener

Hello,   Can I pay for the spotify student discount only with credit card? I am based in Austria 🙂

Maxim

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount even though I am a student at two listed universities

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also did not give me the student discount.specifically ...

Newbie

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also...

Maria_B

Moderator

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Charged my card but i dont see any subscription in my account

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on my bank account it says that it charged me but i dont h...

Newbie

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on...

Maria_B

Moderator

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activation spotify student

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires. Best regards

Newbie

Hello! I was just wondering how much time do I have between getting the confirmation that I'm a student and the actual purchase of the service before it expires.   Best regards

Maria_B

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Student Discount Renewal

Spotify sent an email to confirm that I am still a student. They asked just to click on the green button, which prompted to a page where I had the option to click on premium. By just clicking on that green button guarentee that I will still have the ...

Newbie

Spotify sent an email to confirm that I am still a student.  They asked just to click on the green button, which prompted to a page where I had the option to click on premium.  By just clic...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Being charced three times for student subscription

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one time three time.. Also I can not see the payment w...

Newbie

When I searching for a suitable Spotify plan for me I saw student subscription. I type my credit card info on the request. Although they state that there will not be any charging they charge. Not one...

Jacob

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error de Facturacion

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion de la tarjeta, aunque diga "No te preocupes, no se h...

Newbie

Utilizo un servicio de tarjeta electronica prepago de Bancolombia, no se si han escuchado hablar de el, antes de verificar mi cuenta para recibir precio de estudiante, es necesario hacer validacion d...

MonicaM_Bogota

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Student rate only applied for 7 months. Still a student

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

Casual Listener

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

MR74

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Solved!! Student discount problems

Hello everyoneI applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn't get any mail you succesfully applied for the stude...

Casual Listener

Hello everyone I applied for getting the student discount for spotify premium. I added my debit card information and then the asked to submit proof that I am a student after I have done that. I didn...

KatesHere

Community Legend

974 Views

1 replies

0 likes

SheerID Students Improper billing PT-BR BR
  • 974 Views
  • 1 replies
  • 0 likes

Keine eigene Uni-Email Adresse

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

Newbie

Gibt es eine Möglickeit auch ohne eigene Uni-Mail Adresse den Studentenrabatt zu bekommen? Uni ist in der Liste zum auswählen.

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Premium creditcard not working

Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank zijn dag niet heeft. Geen zorgen; er is geen geld afgeschreven. Probeer het...

Newbie

Hi,    For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message:  Het lijkt erop dat jouw kaart of bank z...

Hildehw

Newbie

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con plan universitario

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Newbie

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Maria_B

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

How to switch from premium to student discount

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Thank you so much!

Newbie

I have a premium account right now but would like to switch to a student discount....without losing all of my information and songs I've added and playlists etc. What can I do? And how do I do it? Th...

Maxim

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Premium Help

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

Newbie

I signed up for a free 30 day trial but my card still got charged 4.99 (I'm a college student). What can I do?

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discounts for Students or signing for longer periods (eg. 1 year).

I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?

Newbie

I have a student discount and usually pay around $5. I just saw that Spotify deducted $10 from my bank account. Why?

yppeh

Newbie

308 Views

2 replies

0 likes

  • 308 Views
  • 2 replies
  • 0 likes

Superuser Contribution My student discount is no working

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. When I tried to log in again, it says that I run ou...

Newbie

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. ...

Alfredo

Roadie

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applied for Canadian student discount and still being charged full premium price

Hey!I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for the last couple of cycles and have yet to recieve a conf...

Newbie

Hey! I applied for the canadian $4.99 student discount about 6 or 7 weeks ago, and i was aware the SheerID verification process could take up to 28 days. I am still getting charged the $9.99 for t...

Alfredo

Roadie

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Page not found - Error in discount for students link after verification

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email ([email protected]). When I cliked the email o...

Newbie

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-re...

602 Views

0 replies

0 likes

descuento para estudiantes
Premium
Student Discount Spain
  • 602 Views
  • 0 replies
  • 0 likes