Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
10551 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Casual Listener
138429 Views
101 replies
141 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32645 Views
19 replies
1 likes
Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments for premium at normal cost. Is it still processing...
Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments...
Roadie
443 Views
1 replies
0 likes
I have had Spotify premium for some time now and was told by a friend that there is a discount offered to students. I applied for the student rate today and am waiting for confirmation. Assuming this is approved I was wondering if there was a way to ...
I have had Spotify premium for some time now and was told by a friend that there is a discount offered to students. I applied for the student rate today and am waiting for confirmation. Assuming t...
Community Legend
256 Views
1 replies
0 likes
My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month they just decided to take £9.99 instead of half price ...
My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month the...
Roadie
269 Views
1 replies
0 likes
My Student Information is used by my old Free Spotify Account.I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone know how i can disconnect this information? Without dele...
My Student Information is used by my old Free Spotify Account. I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone kno...
Roadie
327 Views
2 replies
0 likes
I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I have never used my university information for anot...
I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I...
Community Legend
356 Views
1 replies
0 likes
Bom dia. Aparentemente estou como Premium até setembro de 2017.Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica pedindo pra migrar pró Premium, quando vou preencher...
Bom dia. Aparentemente estou como Premium até setembro de 2017. Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica...
Spotify Star
538 Views
3 replies
0 likes
Olá, ja possuo a conta premium ha algum tempo.. assinei obdesconto para universitáriosa cerca de 2 meses.. e neste mes, foi cobrado o valor do premium normal, sem o descoto de estudante. Como proceder ?Gabriela S Silva
Olá, ja possuo a conta premium ha algum tempo.. assinei obdesconto para universitáriosa cerca de 2 meses.. e neste mes, foi cobrado o valor do premium normal, sem o descoto de estudante. Como procede...
Spotify Star
264 Views
1 replies
0 likes
Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find
Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find
Casual Listener
667 Views
2 replies
0 likes
I paid the money for student discount but i didn't verify my school, Can i get may money back ?
I paid the money for student discount but i didn't verify my school, Can i get may money back ?
Community Legend
314 Views
4 replies
0 likes
Hello, I paid for premium(student) but still my account is free version. I can't connect any spotify officer. Thank you.
Hello, I paid for premium(student) but still my account is free version. I can't connect any spotify officer. Thank you.
Regular
1171 Views
11 replies
0 likes
I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years. Last month I paid £4.99 but now I have to pay £9.99. Does anyone now why?
I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years. Last month I paid £4.99 but now I have to pay £9...
Casual Listener
287 Views
3 replies
0 likes
For that I can be a student premium, how can I send my paper?
For that I can be a student premium, how can I send my paper?
Casual Listener
260 Views
1 replies
0 likes
I signed up for the student discount so I could get premuim for $4.99. Spotify did not recognize that I was a student and I was not granted premium access. However, my account was still charged even though I was granted premium!! help!!
I signed up for the student discount so I could get premuim for $4.99. Spotify did not recognize that I was a student and I was not granted premium access. However, my account was still charged even ...
Spotify Star
294 Views
1 replies
0 likes
hello,i have been using spotify premium for almost a year now...i had been out of country for a bit so didn't have money in my debit card.. today when i updated my card details i saw a link for student discount i have applied for it .. since im a stu...
...ware of spotify for students!. all my firends pay 10 dollars a month and werent aware of such subscription which i think isnt right on spotify's part. waiting for your r...
Roadie
389 Views
3 replies
0 likes
I signed up over a month ago for the student discount as I am eligible, however Spotify is still charging me the full amount of a premium account. This is getting ridiculous as I am eligible and they said I have already 'redeemed' the student discoun...
I signed up over a month ago for the student discount as I am eligible, however Spotify is still charging me the full amount of a premium account. This is getting ridiculous as I am eligible and they...
Roadie
296 Views
1 replies
0 likes
Hi, I'm a Premium member and PayPal is a payment option, I use it.Why can't students pay with PayPal?? Is there a way another person with a Premium account can pay (with PayPal) the bill for students?
Hi, I'm a Premium member and PayPal is a payment option, I use it. Why can't students pay with PayPal?? Is there a way another person with a Premium account can pay (with PayPal) the b...
Regular
527 Views
4 replies
0 likes
Hi,I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verification drop down list. I tried to change my country from A...
Hi, I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verifi...
Spotify Star
1038 Views
3 replies
0 likes
Hi All, I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change to a student account (£4.99 a month) rather than paying the f...
Hi All, I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change t...
Spotify Star
199 Views
1 replies
0 likes
I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it does not match the country which the account is in whi...
I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it doe...
Spotify Star
236 Views
1 replies
0 likes
I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled myPremium membership because of the hassle to get through to y...
I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled my Premium...
Spotify Star
240 Views
1 replies
0 likes
