Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email accounts but keep all my playlists, music, etc. fro...
So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?
I have spotify premium with the college student discount but my bank statement says they are taking $10 out of my account? Do they charge every month or once every two months?
Hi, ich habe das Studenten Abo für 30 Tage getestet und wollte es dann kündigen, jedoch ist mir das nicht möglich da mein Konto anzeigt, dass ich überhaupt kein Abo habe. Ich will das Abo aber nicht und es wurden gestern 9,99€ abgebucht. Ich möchte d...
¿Que tal?Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta gratis.Estoy muy seguro que pague la suscripcion para...
I went to pay for premium using student discount, so I entered my card details. Then after entering them it asked me for my NUS card which I dont have so I decided to back out. The next day I find out I'm still on Spotify free but the money has been ...
i used my student discount yesterday to sign up for premium and the money has gone out of my bank account but my account isnt working in premium it is saying the subscription is free? ive tried logging out and back in but still nothing works?
I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it.Help!
Hi, I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates that I am not eligible. Any reasons why?
I know this has been posted before, and I've followed all of the steps to doing it. (https://community.spotify.com/t5/Accounts/changing-premium-account-to-students-account/td-p/277654). It says that UniDays is not supported in my country. Is there an...
Merhaba ; aylık ücretiniz Türkiye de 13 lira ikea diğer Avrupa ve Amerika da çok uygun fiyatlarda. Aylık sürem bittiği zaman pahalılık nedeniyle üyeliğimi uzatmıcam. !
I recently used the discount for Spotify premium through UNiDAYS on the 5th march, it still says on my Spotify that my account is free? But it has charged me ...
I payed the spotify premium but before I finished it said that there was error. The problem is that I checked my bank account and they charged the fee twice..
I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." I've been trying to resubscribe for over a week. He...
Hey, i have paid 4,99€ for the last year because im a student but for a couple of months the price went up to 9,99€. I checked but the student discount is still a thing so i guess my student subscription just ran out. How can i reactivate it?
My student discount subscription isn't working. Is it ok if I am in high school and I would like to have it?
I made a premium student account on the website of Spotify, but I try on the app and it's not working.
I recently signed up for the student discount and I was supposed to get a verification email but I never received one, however, my card was charged. My account still says that it the Spotify free.
We pay for spotify premium and its normally £4.99 because of student discount but we have just looked and we've been charged £9.99! Why is this?
Hey I'm a senior in high school with only a month left of school and I'm already accepted and committed to a college can I get the student discount now?