Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hi, So I applied or subscribed for the student discount and I have been sent the varification email but now it wont lt me "Complete the Purchase", everytime I click the "Complete the Purchase" button it sends me to [redacted] saying that the page can...
Hey, I recently purchased spotify premium and noticed there is a student spotify. After 3 months of the .99 amount can I switch to the student discount? And how would I do this?
I had Spotify Premium with student discount. Then I noticed that I could have headspace for free with the student discount. I added the headspace to my account but then the price of my subscription changed to the normal price because apparently I los...
I was want to buy a student premium account but I found out it's only for students on university but I'm student on high school. And the problem is, I paid twice for that and I doesn't have it. Is here some solutions how to get money back? Thanks
Hallo! Ich bräuchte mal Hilfe, denn ich möchte gerne auf Spotify für Studenten wechseln. Derzeit bezahle ich oder Lastschrift und möchte es auch dabei belassen, leider scheint das bei dieser Version nicht möglich zu sein. Weiß jemand woran das liegt?
My sister and I have been using Spotify Student Premium for the last two years. We each pay the $5 a month but we both use my sisters ID because I am still in highschool and don't have one. I have just gotten my college ID number and would like to sw...
I have to renew my student discount for Spotify Premium via UniDays. Problem: UniDays is constantly hanging-up. I tried to contact them.....but I'm not able to send my message, because UniDays ist HANGING-UP!Maybe you know a contact adress for Spotif...
Ciao, ho effettuato con successo la registrazione a spotify premium con lo sconto studenti . Sono riuscita a verificare il mio student ID, l'unico problema è che nel fare ciò mi hanno scalato 3 volte i 4,99€. Qualcuno sa spiegarmi o come mai e come f...
Hello, I have a weird problem. After a lot of time I decided to run my subscription again with student discount. After logging in, I wrote my credit card info into the payment window, and then got redirected to SheerID to confirm that I'm a student. ...
Yesterday i got mail from spotify they have issue with my credit card informations. I fixed my informations and used discount for student. Today i got that mail again and fixed it but cant use discount for students it says you already used it. What i...
Hi there,I'm currently a premium member but just realised being a student I'm probably eligible for the discounted rate. Can anyone please tell me if the student rate is available in NZ and if so, how to make the transition without closing my account...
Hello, please can you help? Im student of high school so i can't has premium ? or what
Hello , i pay premium for student and doesnt working premium why pls help thanks .
Hi, i've Just signed in spotify premi. I'v chosen The Student discount And i've verified My student identity, But I received three payments of 4,99€. Why It happens? And what Can I do To have back My Money?
Há algum tempo vocês lançaram uma promoção de assinatura por metado do preço para estudantes universitários, foi muito divulgado em várias mídias, o que me levou a tentar também, segundo informações no site de vocês eu não precisava cancelar, só alte...
I was about to subscribe for Spotify Student but realized that my school wast on the list so i couldnt get it i left the page but i still got charged for 50 DKK ?? I checked my spotify acount and its still spotify Free ? So how can i get my Money bac...
my payment for student discount does not go through, only the full payment of 9.99$ . i can not get hold og the spotify team , does anyone know the link to get touch with them? it only gives me this :Oops, seems your card or payment provider is havin...
Hi, I applied for the student discount and uploaded the required documentation supporting the fact that I am a student. It said that I was approved and asked me to put my CC in and has since charged me 4.99 four times on my CC and I still don't have ...
I bought Spotify Student for 12 months on the 18.4.17 and was charged 4.99 EuroOn the 18.5.17 Spotify Limited charged me 9.99 Euro.I got an E-Mail on the 25.4.17 telling me, my Spotify Student is ending soon.My UniDays Account was refreshed before bu...
Hola,He agregado la información para pedir spotify premium a través del descuento de estudiante. Al agregar la informació me he equivocado al escribir el correo. En mi banco sale la operación como pendiente, aún no se ha cargado. Me preguntaba si hab...