Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
14569 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
148283 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34915 Views
19 replies
1 likes
Ik heb een premium account aangevraagd met studentenkorting. Ik overloop alle stappen zoals gevraagd. ik krijg na alle stappen een melding dat ik zodadelijk een mail krijg die me verder zal helpen. Deze mail heb ik nog niet ontvangen en zit ook nier ...
Ik heb een premium account aangevraagd met studentenkorting. Ik overloop alle stappen zoals gevraagd. ik krijg na alle stappen een melding dat ik zodadelijk een mail krijg die me verder zal helpen. D...
263 Views
0 replies
0 likes
hi, when i sign in at unidays to expend my spotify the next year, i click send mail (to verify my student account) but there's just a loading icon and nothing happens. What can i do ? (3 days left)
hi, when i sign in at unidays to expend my spotify the next year, i click send mail (to verify my student account) but there's just a loading icon and nothing happens. What can i do...
Roadie
237 Views
1 replies
0 likes
HyI have payed for the students premium and spotify take away the money from my debit card . My school was not in the list so I bought a normal premium and spotify take away the 5 euro too. So spotify tale away 7,5 euro and I woult like a refound or ...
Hy I have payed for the students premium and spotify take away the money from my debit card . My school was not in the list so I bought a normal premium and spotify take away the 5 euro too. So s...
Roadie
289 Views
1 replies
0 likes
My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to make sure I don't have two bills on my account?
My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to m...
Roadie
283 Views
1 replies
0 likes
Hi,I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verification drop down list. I tried to change my country from A...
Hi, I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verifi...
Spotify Star
1055 Views
3 replies
0 likes
Hi, My student discount premium subcription expired, and I missed the email reminded me to extend it. Thus, I was charged for a regular monthly subscription ($10.99). However, I just renewed my student discount. Is there any way I could get this $10....
Hi, My student discount premium subcription expired, and I missed the email reminded me to extend it. Thus, I was charged for a regular monthly subscription ($10.99). However, I just renewed...
Spotify Star
247 Views
1 replies
0 likes
My Spotify student gets changed to 9.99€ premium every month, third month in a row now. I want my money back
My Spotify student gets changed to 9.99€ premium every month, third month in a row now. I want my money back 😞
Spotify Star
294 Views
1 replies
0 likes
I know I have to wait for a couple of days to verify my student account but I need it in next 12 hours. Some affairs of heart... Is there a possibility to speed up this process? Do a favor to this romantic guy P.S. I thought that I could see the paym...
I know I have to wait for a couple of days to verify my student account but I need it in next 12 hours. Some affairs of heart... Is there a possibility to speed up this process? Do a favor to this ro...
Casual Listener
535 Views
2 replies
0 likes
Por que me siguen cobrando spotify premium, si ya tengo el plan universitario?
Por que me siguen cobrando spotify premium, si ya tengo el plan universitario?
239 Views
0 replies
0 likes
Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetzt die Verlängerung beantragt habe? Vielen Dank,Ramon
Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetz...
Spotify Star
1780 Views
1 replies
0 likes
Hello,Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to submit my student certificate etc. Howeveri in the midd...
Hello, Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to su...
Newbie
320 Views
1 replies
0 likes
Good Morning,I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit card and was discounted twice. Please, you need what is d...
Good Morning, I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit c...
Spotify Star
274 Views
1 replies
0 likes
Hello!I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so? Thanks!
Hello! I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so? Thanks!
Casual Listener
443 Views
2 replies
0 likes
Hi!I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?
Hi! I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?
Roadie
275 Views
1 replies
0 likes
Hey Spotify-Team, Currently, I am really disappointed! I verified my student discount over one month ago, but I still needed to pay 9.99€ instead of 4.99€. Furthermore, my account details are totally wrong. My account says that I would still use Spot...
...ayment of 9.99€ for this month until you have fixed the problems with my account and my students discount. I am wating for your answer. Yours sincerely Nina
Roadie
250 Views
1 replies
0 likes
i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please
i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please
Community Legend
353 Views
1 replies
0 likes
Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. Hab auch schon Firefox und C...
Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwen...
Spotify Star
387 Views
3 replies
0 likes
Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium status yes, even though my credit card has been cha...
Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium ...
Roadie
542 Views
1 replies
0 likes
Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free
Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free
Spotify Star
503 Views
4 replies
1 likes
Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time there was a problem with card infos. I haven't don...
Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time...
Composer
281 Views
1 replies
0 likes
