Announcements
Happy Values Week! Today we celebrate *Respect* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26208 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26208 Views
  • 20 replies
  • 0 likes

Spotify premium for students

hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any recepy or notice that I payed for my subscription. pl...

  • Newbie
  • hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any re...
  • KatesHere
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Kein Studenten Premium möglich

Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine Studenten Daten seien bereits mit einem anderen Kont...

  • Casual Listener
  • Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine S...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Premium für Studenten

Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einloggen.Trotz korrekter Angaben wird mir angezeigt mei...

  • Casual Listener
  • Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einlo...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

PROBLEMI DI ACCESSO ACCOUNT PREMIUM

Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. Come posso fare?

  • Newbie
  • Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. C...
  • fabioportello
  • Casual Listener
  • 1041 Views
  • 4 replies
  • 0 likes
  • 1041 Views
  • 4 replies
  • 0 likes

Student discount pay

Hi spotify. I am a junior high school student. Want to wear student discount promo. When I log in on the web. That's a lot of requirements. But after I click pay. Go directly to credit card. Does it directly pay me and get a 50% discount or there are...

  • Regular
  • Hi spotify. I am a junior high school student. Want to wear student discount promo. When I log in on the web. That's a lot of requirements. But after I click pay. Go directly to credit card. Does it ...
  • Jacob
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription has been active for 5 months and I've just started being charged £9.99 again?

My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month they just decided to take £9.99 instead of half price ...

  • Newbie
  • My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month the...
  • Alfredo
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Information used by old free spotify account

My Student Information is used by my old Free Spotify Account.I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone know how i can disconnect this information? Without dele...

  • Newbie
  • My Student Information is used by my old Free Spotify Account. I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone kno...
  • Lovatic4life125
  • Roadie
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Mi Premium está vigente y Tengo beneficios en FREE

Realize el cambio a premium para universitario al principio se me cobro 2 veces.tiene 6 días que se realizó el pago y hoy ya me dice que soy FREE.

  • Newbie
  • Realize el cambio a premium para universitario al principio se me cobro 2 veces. tiene 6 días que se realizó el pago y hoy ya me dice que soy FREE.
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Solved!! Student Discount Cancel

I bought the premium with student discount. The app withdrawed money from my account and then another tab opened that says that it will need proof that I'm a student. There I realized that it needs me to be in university although I'm in higschool. So...

  • Casual Listener
  • I bought the premium with student discount. The app withdrawed money from my account and then another tab opened that says that it will need proof that I'm a student. There I realized that it needs m...
  • kejt_
  • Community Legend
  • 982 Views
  • 3 replies
  • 0 likes
  • 982 Views
  • 3 replies
  • 0 likes

student discount

I paid the money for student discount but i didn't verify my school, Can i get may money back ?

  • Visitor
  • I paid the money for student discount but i didn't verify my school, Can i get may money back ?
  • Jacob
  • Community Legend
  • 275 Views
  • 4 replies
  • 0 likes
  • 275 Views
  • 4 replies
  • 0 likes

Solved!! Changing from regular Premium to Student Discount Premium

I was just wondering how to go about changing a pre-existing Spotify Premium account to a Spotify Student Discount Premium account, and whether Australian universities are included.

  • Newbie
  • I was just wondering how to go about changing a pre-existing Spotify Premium account to a Spotify Student Discount Premium account, and whether Australian universities are included.
  • jchen50
  • Casual Listener
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Discount for student

When I want to activate my student discount and I have to prove that I'm a student, can I use a screenshot of my virtual timetable as a proof? We can also see there name of my university, and other things as name and surname.

  • Newbie
  • When I want to activate my student discount and I have to prove that I'm a student, can I use a screenshot of my virtual timetable as a proof? We can also see there name of my university, and other t...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Plano estudante

Fiz o plano de estudante e to sendo cobrado com o valor normal do premium faz mais de dois meses, e aí?

  • Newbie
  • Fiz o plano de estudante e to sendo cobrado com o valor normal do premium faz mais de dois meses, e aí?
  • Bittencourt
  • Spotify Star
  • 475 Views
  • 5 replies
  • 0 likes
  • 475 Views
  • 5 replies
  • 0 likes

Reimbursement of funds paid while not receiving student discount

I have had Spotify premium for some time now and was told by a friend that there is a discount offered to students. I applied for the student rate today and am waiting for confirmation. Assuming this is approved I was wondering if there was a way to ...

  • Newbie
  • I have had Spotify premium for some time now and was told by a friend that there is a discount offered to students. I applied for the student rate today and am waiting for confirmation. Assuming t...
  • Robert_W
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

student account already being used?

I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I have never used my university information for anot...

  • Newbie
  • I am trying to upgrade my account from free to premium for students. I've entered my unviersity information but Spotify says that it is already registered to another account. I know for a fact that I...
  • Jacob
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Me cobraron dos veces Spotify para universitarios y no me dieron el servicio

Buenas noches, Hoy intente hacer mi cuenta premium para universitarios y cuando intente adjuntar el archivo para comprobar que soy estudiante universitario, la aplicacion dejo de funcionar y me cobraron dos veces el cargo de 49 pesos.Necesito que me ...

  • Casual Listener
  • Buenas noches,   Hoy intente hacer mi cuenta premium para universitarios y cuando intente adjuntar el archivo para comprobar que soy estudiante universitario, la aplicacion dejo de funcionar y...
  • osornios
  • Spotify Star
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Where do I can prove my student account

Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find

  • Newbie
  • Hello, I've started new transaction for Students with that discount, but when It was time to choose my school etc I closed that page by accident, so where can I do this now? Honestly can't find 
  • rocketkid91
  • Casual Listener
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

Superuser Contribution student discount for Kdg students

Hi I was wondering if students that study at 'Karel de Grote hogeschool' are eligible to be enrolled in the student discount premium program? kind regards,Bjarne

  • Newbie
  • Hi   I was wondering if students that study at 'Karel de Grote hogeschool' are eligible to be enrolled in the student discount premium program?   kind regards, Bjarne
  • SergioDavid
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: The payment is not correct

You charge me 17.00 and I'm should be paying the student price. I need my money out back in my card.

  • Newbie
  • You charge me 17.00 and I'm should be paying the student price. I need my money out back in my card.
  • SergioDavid
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Angebot 3 Monate 0,99€ und Studentenrabatt

Hallo, kann ich wenn ich das Angebot "3 Monate für 0,99€" wähle, danach ab dem 4. Monat den Studentenrabatt beantragen oder schliesst das eine das andere aus. Ich wäre sehr dankbar über eine Antwort.Ich finde es schade dass man Spotify nicht persönli...

  • Newbie
  • Hallo, kann ich wenn ich das Angebot "3 Monate für 0,99€" wähle, danach ab dem 4. Monat den Studentenrabatt beantragen oder schliesst das eine das andere aus. Ich wäre sehr dankbar über eine Antwort....
  • SergioDavid
  • Roadie
  • 2076 Views
  • 1 replies
  • 0 likes
  • 2076 Views
  • 1 replies
  • 0 likes