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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44111 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44111 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20306 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20306 Views
  • 14 replies
  • 0 likes

Cant get student discount discount because of college in different country

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. And i cant change my address to the north because im...

  • Newbie
  • I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. A...
  • Tom
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Paying Studentspremium without creditcard

Hello,I'm from the Netherlands and I have Spotify Premium. I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card?How can I get Spotify Premium Student without using a credit card? Because I don't ...

  • Newbie
  • Hello, I'm from the Netherlands and I have Spotify Premium.  I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card? How can I get Spotify...
  • Hubo
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Spotify has charged 14.97 euros instead of 4.99 euros

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I've sent the documents and all but i've inserted my c...

  • Casual Listener
  • I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I...
  • Shaka96
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Got charged for no reason

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the subscription! In fact, I got charged 2 times 4,99$.... Can you ...

  • Newbie
  • Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the s...
  • kejt_
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Wasn't qualified for the student discount, now money is reserved on bank account.

Hi!As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription.Will the money be released again, or will they be drawn from the a...

  • Newbie
  • Hi! As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription. Will the mo...
  • Maxim
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Time frame of receiving email confirmation

I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter here?

  • Casual Listener
  • I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter...
  • MattSuda
  • Spotify Star
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Premium student document diploma ask

Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish law, i am a graduate BUT i have a right to discount...

  • Casual Listener
  • Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish ...
  • MattSuda
  • Spotify Star
  • 687 Views
  • 3 replies
  • 0 likes
  • 687 Views
  • 3 replies
  • 0 likes

Account details changing without being known

I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than what I should have. Is there anything I can do? beca...

  • Newbie
  • I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than w...
  • EthanS1
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Pagamento effettuato per studente ma mancata attivazione premium

Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?

  • Newbie
  • Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?
  • MattSuda
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Student discount payment

I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to pay for it through PayPal. I don't have a credit ca...

  • Newbie
  • I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to ...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Re: Refund

DESCRIPTIONI put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) but GUESS WHAT?! you already took the money out of ca...

  • Casual Listener
  • DESCRIPTION I put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) ...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

French student discount

Hello, I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer.When I click on "go to premium" on student when i'm logged, I have a form ask me for my credit card in...

  • Regular
  • Hello,   I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer. When I click on "go to premium" on stude...
  • MattSuda
  • Spotify Star
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

Hilfe Premium Studenten

Hallo,Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?

  • Casual Listener
  • Hallo, Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?
  • Tom
  • Community Legend
  • 278 Views
  • 5 replies
  • 0 likes
  • 278 Views
  • 5 replies
  • 0 likes

Charging Non-Student Premium?!

Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next payment Spotify had taken the correct £4.99 out of m...

  • Casual Listener
  • Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next p...
  • LordRollin
  • Community Legend
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

I payed for student discount but I can't use it.

5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the payment that I made(three times) in the receipt part o...

  • Newbie
  • 5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the p...
  • MattSuda
  • Spotify Star
  • 252 Views
  • 1 replies
  • 1 likes
  • 252 Views
  • 1 replies
  • 1 likes

No response on my student discount enquiry

7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answered. It has now been 7 days, and I have not yet reci...

  • Newbie
  • 7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answer...
  • MattSuda
  • Spotify Star
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Charged Premium $9.99 but want to be back on student

Hello,I have been abroad the past 3 months. And I have been getting charged the $9.99 for spotify. I was on the student plan before. Is it because I am abroad or because of the new year. Please let me know how I get back onto Spotify Premium for stud...

  • Newbie
  • ...et me know how I get back onto Spotify Premium for students.    Thanks    
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Reapplying student discount failure

Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I've come out of it twice and tried again and now cancelled my ...

  • Newbie
  • Hi,   When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I'v...
  • MattSuda
  • Spotify Star
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Foi debitado do meu cartão porém continuo como free

Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free

  • Newbie
  • Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free
  • Bittencourt
  • Spotify Star
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes