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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8856 Views

5 replies

0 likes

Premium for Students
  • 8856 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13180 Views

10 replies

2 likes

Premium for Students
  • 13180 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23202 Views

11 replies

1 likes

Premium for Students
  • 23202 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166620 Views

110 replies

148 likes

Premium for Students
  • 166620 Views
  • 110 replies
  • 148 likes

student discount not being applied

how do i see when my student discount is going to expire? i want to know before so that i can redo it before being charged the full amount. thanks for any help!

Casual Listener

how do i see when my student discount is going to expire? i want to know before so that i can redo it before being charged the full amount. thanks for any help!

Maxim

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Money werent returned back

I canceled my applying process to student discount (twice) after giving my credit card's vitals but money isnt being returned~~my costs: -3,49+-3,49

Newbie

I canceled my applying process to student discount (twice) after giving my credit card's vitals but money isnt being returned~~my costs: -3,49+-3,49

Maxim

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Spotify premium account werkt niet?

Ik heb een premium account aangevraagd met studentenkorting. Ik overloop alle stappen zoals gevraagd. ik krijg na alle stappen een melding dat ik zodadelijk een mail krijg die me verder zal helpen. Deze mail heb ik nog niet ontvangen en zit ook nier ...

Newbie

Ik heb een premium account aangevraagd met studentenkorting. Ik overloop alle stappen zoals gevraagd. ik krijg na alle stappen een melding dat ik zodadelijk een mail krijg die me verder zal helpen. D...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Expend Spotify Student

hi, when i sign in at unidays to expend my spotify the next year, i click send mail (to verify my student account) but there's just a loading icon and nothing happens. What can i do ? (3 days left)

Newbie

hi,   when i sign in at unidays to expend my spotify the next year, i click send mail (to verify my student account) but there's just a loading icon and nothing happens.   What can i do...

shaf-4

Roadie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students

HyI have payed for the students premium and spotify take away the money from my debit card . My school was not in the list so I bought a normal premium and spotify take away the 5 euro too. So spotify tale away 7,5 euro and I woult like a refound or ...

Newbie

Hy I have payed for the students premium and spotify take away the money from my debit card . My school was not in the list so I bought a normal premium and spotify take away the 5 euro too. So s...

JuanCamilo

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to make sure I don't have two bills on my account?

Newbie

My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to m...

JuanCamilo

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Country of University not in list

Hi,I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verification drop down list. I tried to change my country from A...

Newbie

Hi, I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verifi...

Bittencourt

Spotify Star

1140 Views

3 replies

0 likes

  • 1140 Views
  • 3 replies
  • 0 likes

Student discount expired - was charged for regular subscription? HELP!

Hi, My student discount premium subcription expired, and I missed the email reminded me to extend it. Thus, I was charged for a regular monthly subscription ($10.99). However, I just renewed my student discount. Is there any way I could get this $10....

Newbie

Hi,   My student discount premium subcription expired, and I missed the email reminded me to extend it. Thus, I was charged for a regular monthly subscription ($10.99). However, I just renewed...

Maxim

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Spotify Student changed to normal premium every month

My Spotify student gets changed to 9.99€ premium every month, third month in a row now. I want my money back

Newbie

My Spotify student gets changed to 9.99€ premium every month, third month in a row now. I want my money back 😞

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Payment Verification, Help please :(

I know I have to wait for a couple of days to verify my student account but I need it in next 12 hours. Some affairs of heart... Is there a possibility to speed up this process? Do a favor to this romantic guy P.S. I thought that I could see the paym...

Casual Listener

I know I have to wait for a couple of days to verify my student account but I need it in next 12 hours. Some affairs of heart... Is there a possibility to speed up this process? Do a favor to this ro...

smdshn

Casual Listener

636 Views

2 replies

0 likes

Account
Premium
  • 636 Views
  • 2 replies
  • 0 likes

Plan Universitario

Por que me siguen cobrando spotify premium, si ya tengo el plan universitario?

Newbie

Por que me siguen cobrando spotify premium, si ya tengo el plan universitario? 

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Verspätet Studentenrabatt-Aktualisierung gemacht. Bekomme ich das Geld aus 2 Monaten zurück?

Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetzt die Verlängerung beantragt habe? Vielen Dank,Ramon

Newbie

Hallo,   ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetz...

Maxim

Spotify Star

1914 Views

1 replies

0 likes

  • 1914 Views
  • 1 replies
  • 0 likes

Payment Issue about Student Account

Hello,Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to submit my student certificate etc. Howeveri in the midd...

Newbie

Hello, Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to su...

camiquinterol

Newbie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Plano Premium ( estudante e premium normal)

Good Morning,I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit card and was discounted twice. Please, you need what is d...

Visitor

Good Morning, I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit c...

Bittencourt

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Switch from premium to student account

Hello!I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so? Thanks!

Casual Listener

Hello! I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so?   Thanks!  

gh_al

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution live in Usa, study in Europe

Hi!I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Newbie

Hi! I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Alfredo

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account details are wrong, Payed 9,99€ despite of student discount!

Hey Spotify-Team, Currently, I am really disappointed! I verified my student discount over one month ago, but I still needed to pay 9.99€ instead of 4.99€. Furthermore, my account details are totally wrong. My account says that I would still use Spot...

Newbie

...ayment of 9.99€ for this month until you have fixed the problems with my account and my students discount. I am wating for your answer. Yours sincerely Nina  

Alfredo

Roadie

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

Casual Listener

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

kejt_

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Error purchasing Premium Student with PayPal Germany

Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. Hab auch schon Firefox und C...

Casual Listener

Es Erscheint die Fehlermeldung:   Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwen...

Maxim

Spotify Star

456 Views

3 replies

0 likes

  • 456 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Student Discount Austria

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium status yes, even though my credit card has been cha...

Newbie

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium ...

JuanCamilo

Roadie

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes