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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
My student discount prescription was ended. I went online and paid for a
new student prescription. Will I be charged twice now? I want to make
sure I did this right. Is there a number I can call to make sure I don't
have two bills on my account?
My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to m...
Hi,I am from Austria but study at an English university. Right now I am
back in Austria and I tried to use the student discount to get Spotify
Premium, but the UK are not in the SheerID verification drop down list.
I tried to change my country from A...
Hi, I am from Austria but study at an English university. Right now I am back in Austria and I tried to use the student discount to get Spotify Premium, but the UK are not in the SheerID verifi...
Hi, My student discount premium subcription expired, and I missed the
email reminded me to extend it. Thus, I was charged for a regular
monthly subscription ($10.99). However, I just renewed my student
discount. Is there any way I could get this $10....
Hi, My student discount premium subcription expired, and I missed the email reminded me to extend it. Thus, I was charged for a regular monthly subscription ($10.99). However, I just renewed...
I know I have to wait for a couple of days to verify my student account
but I need it in next 12 hours. Some affairs of heart... Is there a
possibility to speed up this process? Do a favor to this romantic guy
P.S. I thought that I could see the paym...
I know I have to wait for a couple of days to verify my student account but I need it in next 12 hours. Some affairs of heart... Is there a possibility to speed up this process? Do a favor to this ro...
Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer
wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€
gezahlt. Bekomme ich das Geld zurück, wenn ich jetzt die Verlängerung
beantragt habe? Vielen Dank,Ramon
Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetz...
Hello,Today, I was about to buy a student premium account. After I
submit my credit card information and I clicked OK, payment is done from
my credit card as it must be. Later, I was supposed to submit my student
certificate etc. Howeveri in the midd...
Hello, Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to su...
Good Morning,I tried to enroll in the premium plan for students but
found that I was not approved for this plan, without website information
that I was not discounted, but I just saw no credit card and was
discounted twice. Please, you need what is d...
Good Morning, I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit c...
Hello!I have a premium account, but as a student of a registered school,
i could switch to a student account. Do I have to delete my former
account to do so? Thanks!
Hello! I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so? Thanks!
Hi!I'm currently living in USA, but studying online in college in
Latvia, Europe. I am a legal student, I have ISIC, how can I get a
student discount and is it even possible?
Hi! I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?
Hey Spotify-Team, Currently, I am really disappointed! I verified my
student discount over one month ago, but I still needed to pay 9.99€
instead of 4.99€. Furthermore, my account details are totally wrong. My
account says that I would still use Spot...
...ayment of 9.99€ for this month until you have fixed the problems with my account and my students discount. I am wating for your answer. Yours sincerely Nina
i applied and spotify took my money from my credit card, but there is
something wrong, why they took twice? and when i log in to my account,
it's free, help my please
i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please
Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein
Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge,
die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine
andere Zahlungsmethode. Hab auch schon Firefox und C...
Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwen...
Hello there,I just started a subscription with a student discount in
Austria, I gave my University information and uploaded a document to
prove that I attent this Uni. However, I dont have a premium status yes,
even though my credit card has been cha...
Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium ...
Hello I have done a payment for student discount. I filled my credit
cart infos the it said we didnt get your money yet check one more time.
after that i checked and tried one more time but this time there was a
problem with card infos. I haven't don...
Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time...
At the moment I have premium spotify but I'm a student so I want student
premium. How can I change because I don't want to pay once 9.99€ and
also 4.99€
At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€
Buenas nochesLo que pasa es que el día jueves en la noche hice la
suscripción a premium estudiantes me hicieron el descuento de la tarjeta
y no me dan respuesta si estoy aceptado o no, adjunte el recibo de la
universidad
Buenas noches Lo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el...