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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44501 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44501 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20361 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20361 Views
  • 14 replies
  • 0 likes

Reapplying student discount failure

Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I've come out of it twice and tried again and now cancelled my ...

  • Newbie
  • Hi,   When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I'v...
  • MattSuda
  • Spotify Star
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Foi debitado do meu cartão porém continuo como free

Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free

  • Newbie
  • Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free
  • Bittencourt
  • Spotify Star
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Billed twice for Premium Student Discount, only one charge was credited in subscription

April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and I didn't upload a document. There was no button li...

  • Newbie
  • April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and...
  • LordRollin
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Re: Double Charged

hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statement. what should i do?

  • Newbie
  • hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statemen...
  • LordRollin
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Tried for the student plan, got charged twice and still didn't even get premium

I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spotify while I wait to be verified? Highly disatisfied...

  • Newbie
  • I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spot...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Terrible service

I live and study United States.Last weekend, I tried to upgrade my Spotify account to Premium, because soon I will travel and premium would be a better service for the moment.However, I only had problems. Firstly, I have always used my student ID to ...

  • Newbie
  • ...ad problems. Firstly, I have always used my student ID to use the discounts available to students in many shops and I have never had any problems. The spotify platform did not recognize my ID, I had to d...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada instituição de ensino, até então ok! Porém, antes ...

  • Newbie
  • Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada...
  • Bittencourt
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student France : my school is not in the list

Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school.But my school is not in the list, what can I do ? Thanks a lot, Anne

  • Newbie
  • Hi !   I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school. But my school is not in the list, what can I do ?    ...
  • MattSuda
  • Spotify Star
  • 1453 Views
  • 1 replies
  • 0 likes
  • 1453 Views
  • 1 replies
  • 0 likes

No Spotify premium

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already log out and done all things suggested by spotify, but s...

  • Newbie
  • I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already l...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Paid and premium is not working

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

  • Newbie
  • I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Student discoutn only with creditcard

Dear spotify,Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to pay with Ideal? or PayPal?

  • Newbie
  • Dear spotify, Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to p...
  • Maxim
  • Spotify Star
  • 755 Views
  • 4 replies
  • 1 likes
  • 755 Views
  • 4 replies
  • 1 likes

Premium for students

2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor.Hala premium hesabına geçemedim.

  • Visitor
  • 2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor. Hala premium hesabına geçemedim.
  • MattSuda
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Payment is done but I can't use spotify as premium user.

I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)

  • Casual Listener
  • I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)
  • Kaanustundag
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Solved!! Subscription went from student to full price

Hi, I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of this and this month's payment has already been posted. Can I r...

  • Casual Listener
  • Hi,   I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of th...
  • Jacob
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

No premium pero sí cobro

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

  • Newbie
  • He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Student Premium, but should pay with credit card

I really want to having premium account with student premium, but I'm shocking that I should add the credit card, meanwhile I just having debit card. Why should credit card?

  • Newbie
  • I really want to having premium account with student premium, but I'm shocking that I should add the credit card, meanwhile I just having debit card. Why should credit card?
  • kejt_
  • Community Legend
  • 767 Views
  • 4 replies
  • 0 likes
  • 767 Views
  • 4 replies
  • 0 likes

Student discount payment fail

Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.

  • Visitor
  • Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.
  • MattSuda
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

ALREADY VERIFIED FOR STUDENT AND I CANT GET THE DISCOUNT

HELLO THERE,I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE FIRTS STEP OF THE STUDENT SUBSCRIPTION.I PUT MY CREDIT CARD NUMBER...

  • Newbie
  • HELLO THERE, I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE F...
  • MattSuda
  • Spotify Star
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

Errore sottoscrizione Premium

Salve,volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. Come posso essere rimborsato?

  • Newbie
  • Salve, volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. C...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Spotify student discount payment

Hi Spotify, I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Cant I just use the same payment method for this student premiu...

  • Newbie
  • Hi Spotify,   I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Can...
  • MattSuda
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes