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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10254 Views

6 replies

1 likes

Premium for Students
  • 10254 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16396 Views

10 replies

2 likes

Premium for Students
  • 16396 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25632 Views

11 replies

1 likes

Premium for Students
  • 25632 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171347 Views

110 replies

148 likes

Premium for Students
  • 171347 Views
  • 110 replies
  • 148 likes

Plan Universitario

Por que me siguen cobrando spotify premium, si ya tengo el plan universitario?

Newbie

Por que me siguen cobrando spotify premium, si ya tengo el plan universitario? 

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Solved!! Verspätet Studentenrabatt-Aktualisierung gemacht. Bekomme ich das Geld aus 2 Monaten zurück?

Hallo, ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetzt die Verlängerung beantragt habe? Vielen Dank,Ramon

Newbie

Hallo,   ich habe nicht gewusst, dass man sein Studentenrabatt immer wieder neu aktualisieren muss. Jetzt hab ich die letzten 2 Monate 9,99€ gezahlt. Bekomme ich das Geld zurück, wenn ich jetz...

Maxim

Spotify Star

1922 Views

1 replies

0 likes

  • 1922 Views
  • 1 replies
  • 0 likes

Payment Issue about Student Account

Hello,Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to submit my student certificate etc. Howeveri in the midd...

Newbie

Hello, Today, I was about to buy a student premium account. After I submit my credit card information and I clicked OK, payment is done from my credit card as it must be. Later, I was supposed to su...

camiquinterol

Newbie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Plano Premium ( estudante e premium normal)

Good Morning,I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit card and was discounted twice. Please, you need what is d...

Visitor

Good Morning, I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit c...

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Switch from premium to student account

Hello!I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so? Thanks!

Casual Listener

Hello! I have a premium account, but as a student of a registered school, i could switch to a student account. Do I have to delete my former account to do so?   Thanks!  

gh_al

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution live in Usa, study in Europe

Hi!I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Newbie

Hi! I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Alfredo

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account details are wrong, Payed 9,99€ despite of student discount!

Hey Spotify-Team, Currently, I am really disappointed! I verified my student discount over one month ago, but I still needed to pay 9.99€ instead of 4.99€. Furthermore, my account details are totally wrong. My account says that I would still use Spot...

Newbie

...ayment of 9.99€ for this month until you have fixed the problems with my account and my students discount. I am wating for your answer. Yours sincerely Nina  

Alfredo

Roadie

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

Casual Listener

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

kejt_

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Error purchasing Premium Student with PayPal Germany

Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. Hab auch schon Firefox und C...

Casual Listener

Es Erscheint die Fehlermeldung:   Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwen...

Maxim

Spotify Star

468 Views

3 replies

0 likes

  • 468 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Student Discount Austria

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium status yes, even though my credit card has been cha...

Newbie

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium ...

JuanCamilo

Roadie

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Spotify premium

Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free

Casual Listener

Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free

osornios

Spotify Star

625 Views

4 replies

1 likes

  • 625 Views
  • 4 replies
  • 1 likes

payment done still free

Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time there was a problem with card infos. I haven't don...

Newbie

Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time...

LoganHelps

Composer

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

From premium to premium student

At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€

Newbie

At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Student Discount

Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?

Newbie

Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?

Db211

Newbie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Discount for High school students

Buenas nochesLo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el recibo de la universidad

Newbie

Buenas noches Lo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Cobrança indevida sem retorno

Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, foi realmente cobrado. Já enviei um email para o supo...

Newbie

Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, fo...

214 Views

0 replies

1 likes

  • 214 Views
  • 0 replies
  • 1 likes

pague spotify estudiante

pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free

Newbie

pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free

osornios

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Complete mi verificación con SheerID pero tengo una falla.

Hola,realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click donde decia completar compra pero me mandaba a una págin...

Casual Listener

Hola, realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click don...

osornios

Spotify Star

5218 Views

3 replies

0 likes

  • 5218 Views
  • 3 replies
  • 0 likes

Premium para universitarios

Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y en el apartado de recibo no se me aparece que haya ...

Visitor

Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y ...

osornios

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Other forms of Student Verification?

Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID?

Casual Listener

Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID? 

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes