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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

11801 Views

11 replies

1 likes

Premium for Students
  • 11801 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

fizzaa

Visitor

141425 Views

102 replies

144 likes

Premium for Students
  • 141425 Views
  • 102 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

33068 Views

19 replies

1 likes

Premium for Students
  • 33068 Views
  • 19 replies
  • 1 likes

Student plan and being charged twice

So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Despite being charged twice I still do not have my prem...

Newbie

So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Desp...

Maxim

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Charged but school isnt recognised

After applying AND paying for the student discount of premium, I was then asked to verify my educational institution. My school is not recognised by Spotify, I have still been charged and I haven't received premium.

Casual Listener

After applying AND paying for the student discount of premium, I was then asked to verify my educational institution. My school is not recognised by Spotify, I have still been charged and I haven't r...

Lauren_s

Casual Listener

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

Solved!! Premium - Student Transition

Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?

Casual Listener

Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?

Raphael_Perez

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Spotify for students

Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id verification?

Newbie

Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id veri...

Jiana

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium creditcard not working

Hi, For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message: Het lijkt erop dat jouw kaart of bank zijn dag niet heeft. Geen zorgen; er is geen geld afgeschreven. Probeer het...

Newbie

Hi,    For several days I have been trying to switch my account to the student premium, but it doesn't work, i repeatedly get this message:  Het lijkt erop dat jouw kaart of bank z...

Hildehw

Newbie

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Studying abroad

Hi,I'm currently subscribed to Family package, but I'm going to study abroad. Can I still keep my spotify premium or will I be removed from the package due to my location

Casual Listener

Hi, I'm currently subscribed to Family package, but I'm going to study abroad. Can I still keep my spotify premium or will I be removed from the package due to my location

GifX2017

Newbie

626 Views

3 replies

1 likes

  • 626 Views
  • 3 replies
  • 1 likes

Switching to student discount

Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?

Newbie

Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?

osornios

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Charged for Student Premium 2 times when couldn't authenticate the first time

I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spotify charged me the monthly amount.Next time I trie...

Casual Listener

I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spo...

jimi0302

Casual Listener

332 Views

2 replies

0 likes

  • 332 Views
  • 2 replies
  • 0 likes

Discount for university students

Hello,I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my bank account. Yet I'm not a premium user. In that momen...

Casual Listener

Hello, I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my ba...

silamcelik3

Casual Listener

673 Views

6 replies

0 likes

  • 673 Views
  • 6 replies
  • 0 likes

Student Premium not working

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

Casual Listener

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

Jacob

Community Legend

464 Views

1 replies

0 likes

Web Player
  • 464 Views
  • 1 replies
  • 0 likes

Re: Double Charged

Hi,I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the documents as well. Whatever the case, I just need one member...

Newbie

Hi, I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the docum...

osornios

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Student discount verification to wrong account.

I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount has been applied. I now can't apply my discount to...

Newbie

I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount...

Jacob

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Qual o prazo para validar o desconto universitário?

Quanto tempo demora para ser validado o desconto para universitários, após a solicitação do mesmo?

Newbie

Quanto tempo demora para ser validado o desconto para universitários, após a solicitação do mesmo?

Bittencourt

Spotify Star

4815 Views

9 replies

0 likes

  • 4815 Views
  • 9 replies
  • 0 likes

Discount for High school students

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then it said that this school is not on the list. It also...

Newbie

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then i...

osornios

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

I've been charged and SheerID can not verify my status

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back. Thank You.

Casual Listener

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back.  Thank You.  ...

Jacob

Community Legend

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

Spotify got my money but I'm not premium

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i solve this problem?

Newbie

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i s...

JESSIESIQUER

Newbie

1054 Views

2 replies

0 likes

  • 1054 Views
  • 2 replies
  • 0 likes

Charged before the supposed date

Hello dear rockstars! I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium period is over even though it is still written on my profile that...

Casual Listener

Hello dear rockstars!   I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium perio...

Jacob

Community Legend

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

ACTIVACION SPOTIFY UNIVERSITARIOS

Me inscribi para el servicio de universitarios, hicieron el cobro a mi tarjeta sin haber completado la transaccion y no me es posible acceder al servicio premium, Necesito saber como hacer para que Devuelvan mi dinero porfavor o activar mi servicio G...

Casual Listener

Me inscribi para el servicio de universitarios, hicieron el cobro a mi tarjeta sin haber completado la transaccion y no me es posible acceder al servicio premium, Necesito saber como hacer para que D...

vanesagc

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Solved!! Student discount

I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except last month and this month, now It's taking $9.99 ou...

Newbie

I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except ...

kejt_

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

No Longer A Student

I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium. How do I change my account information to show that I am n...

Newbie

I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium.  H...

MattSuda

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes