Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9464 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
14752 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
24183 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
168727 Views
110 replies
148 likes
Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the list, since mine (University of Liechtenstein) is not on there. Turne...
Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the lis...
389 Views
0 replies
0 likes
So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible with an account already made.
So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible wit...
Spotify Star
415 Views
1 replies
0 likes
I noticed I've been getting charged $10 for spotify now instead of $5. I'm not sure why this is, as I'm still in my undergrad program. Do I need to re-aply or something? Thanks!
I noticed I've been getting charged $10 for spotify now instead of $5. I'm not sure why this is, as I'm still in my undergrad program. Do I need to re-aply or something? Thanks!
Roadie
403 Views
1 replies
0 likes
Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments for premium at normal cost. Is it still processing...
Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments...
Roadie
561 Views
1 replies
0 likes
I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?
I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?
Community Legend
411 Views
1 replies
0 likes
Hey Guys, I have the same Problem and paid too much last month.9,99€ instead of 4,99€But I was registrated as a student the whole time, only forget to make the verification again!Is it possible to get the money back/use the money for paying the next ...
Hey Guys, I have the same Problem and paid too much last month. 9,99€ instead of 4,99€ But I was registrated as a student the whole time, only forget to make the verification again! Is it...
Community Legend
415 Views
1 replies
0 likes
Sorry for my bad english but I need you to solve my problem. I live in France and I'm studying on a school who's name is Digital Campus, there is 4 months ago I ask Spotify to add the school to the SheerID algorithm but nothing.We are more than 50 st...
...chool to the SheerID algorithm but nothing. We are more than 50 students to have asken the support to add this. But nothing about us got an answer. I have no idea to put my school on the choice of S...
266 Views
0 replies
0 likes
Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não fui redirecionado e portanto acabei realizando a in...
Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não ...
Spotify Star
325 Views
1 replies
0 likes
Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months with my UNIDAYS student account. I was wondering if I could re...
Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months wi...
Music Fan
350 Views
1 replies
0 likes
I tried to get the student discount on I think friday or saturday. I got charged twice on my card, and today it turned out the verification didn't pass - even though I sent a scan of my student ID - and charge was cancelled. I wanted to try it again ...
I tried to get the student discount on I think friday or saturday. I got charged twice on my card, and today it turned out the verification didn't pass - even though I sent a scan of my student ID - ...
223 Views
0 replies
0 likes
I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years. Last month I paid £4.99 but now I have to pay £9.99. Does anyone now why?
I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years. Last month I paid £4.99 but now I have to pay £9...
Casual Listener
435 Views
3 replies
0 likes
I am a student spotify user. My acount is premium but I always listen advertisement. Why?
I am a student spotify user. My acount is premium but I always listen advertisement. Why?
Roadie
308 Views
1 replies
0 likes
Me caducó el premium y pasados unos días decidí volver a pagar con otra tarjeta y, esta vez, con la oferta para estudiantes. Puse los datos de la tarjeta y al darle a continuar me hicieron el cobro de 4,99€ sin antes verificar que soy estudiante y si...
Me caducó el premium y pasados unos días decidí volver a pagar con otra tarjeta y, esta vez, con la oferta para estudiantes. Puse los datos de la tarjeta y al darle a continuar me hicieron el cobro d...
Community Legend
536 Views
1 replies
0 likes
Why did you charge me for student discount?? I checked it out but I'm not applicable then I subscribe to 9.99. But when I checked my bank statement they charge me for student as well!
Why did you charge me for student discount?? I checked it out but I'm not applicable then I subscribe to 9.99. But when I checked my bank statement they charge me for student as well!
Community Legend
286 Views
1 replies
0 likes
Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request"Help me please
Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request" Help me please
Spotify Star
470 Views
4 replies
0 likes
I tried signing up for the student discount but couldn't because it said I wasn't in the system, so I just logged off and then I still got charged $4.99 even though I still have the free account. Please help, I don't want to pay money every month for...
I tried signing up for the student discount but couldn't because it said I wasn't in the system, so I just logged off and then I still got charged $4.99 even though I still have the free account. Ple...
Spotify Star
308 Views
1 replies
0 likes
hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any recepy or notice that I payed for my subscription. pl...
hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any re...
Community Legend
420 Views
1 replies
0 likes
Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine Studenten Daten seien bereits mit einem anderen Kont...
Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine S...
270 Views
0 replies
0 likes
Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einloggen.Trotz korrekter Angaben wird mir angezeigt mei...
Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einlo...
279 Views
0 replies
0 likes
Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. Come posso fare?
Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. C...
Casual Listener
1426 Views
4 replies
0 likes
