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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8854 Views

5 replies

0 likes

Premium for Students
  • 8854 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13172 Views

10 replies

2 likes

Premium for Students
  • 13172 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23199 Views

11 replies

1 likes

Premium for Students
  • 23199 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166612 Views

110 replies

148 likes

Premium for Students
  • 166612 Views
  • 110 replies
  • 148 likes

Got email to renew student account and can't find it

I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?

Newbie

I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?

LordRollin

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Re: Paid 9,99€ even though I have student discount (Germany)

Hey Guys, I have the same Problem and paid too much last month.9,99€ instead of 4,99€But I was registrated as a student the whole time, only forget to make the verification again!Is it possible to get the money back/use the money for paying the next ...

Newbie

Hey Guys,   I have the same Problem and paid too much last month. 9,99€ instead of 4,99€ But I was registrated as a student the whole time, only forget to make the verification again! Is it...

LordRollin

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Student Offer Digital Campus

Sorry for my bad english but I need you to solve my problem. I live in France and I'm studying on a school who's name is Digital Campus, there is 4 months ago I ask Spotify to add the school to the SheerID algorithm but nothing.We are more than 50 st...

Visitor

...chool to the SheerID algorithm but nothing. We are more than 50 students to have asken the support to add this. But nothing about us got an answer. I have no idea to put my school on the choice of S...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
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Assinatura para Estudantes - Não é redirecionada e desconta mais de um pagamento no cartao

Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não fui redirecionado e portanto acabei realizando a in...

Newbie

Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não ...

Bittencourt

Spotify Star

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Student discount on a new account

Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months with my UNIDAYS student account. I was wondering if I could re...

Visitor

Hey,   I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months wi...

LuKenneth

Music Fan

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Student discount doesn't verify

I tried to get the student discount on I think friday or saturday. I got charged twice on my card, and today it turned out the verification didn't pass - even though I sent a scan of my student ID - and charge was cancelled. I wanted to try it again ...

Newbie

I tried to get the student discount on I think friday or saturday. I got charged twice on my card, and today it turned out the verification didn't pass - even though I sent a scan of my student ID - ...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student account paying for normal price

I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years. Last month I paid £4.99 but now I have to pay £9.99. Does anyone now why?

Casual Listener

I am a student til October 2017 I have a NUS card which runs out then as well but I am paying £9.99. I have been a student for 2 years.    Last month I paid £4.99 but now I have to pay £9...

rainbow_island1

Casual Listener

426 Views

3 replies

0 likes

  • 426 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student premium advertisement

I am a student spotify user. My acount is premium but I always listen advertisement. Why?

Newbie

I am a student spotify user. My acount is premium but I always listen advertisement. Why?

JuanCamilo

Roadie

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Me han cobrado antes de verificar mi carné de estudiante.

Me caducó el premium y pasados unos días decidí volver a pagar con otra tarjeta y, esta vez, con la oferta para estudiantes. Puse los datos de la tarjeta y al darle a continuar me hicieron el cobro de 4,99€ sin antes verificar que soy estudiante y si...

Newbie

Me caducó el premium y pasados unos días decidí volver a pagar con otra tarjeta y, esta vez, con la oferta para estudiantes. Puse los datos de la tarjeta y al darle a continuar me hicieron el cobro d...

Jacob

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

You charged me TWICE!!

Why did you charge me for student discount?? I checked it out but I'm not applicable then I subscribe to 9.99. But when I checked my bank statement they charge me for student as well!

Newbie

Why did you charge me for student discount?? I checked it out but I'm not applicable then I subscribe to 9.99. But when I checked my bank statement they charge me for student as well!

Jacob

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Adquirir plano

Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request"Help me please

Newbie

Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request" Help me please

Bittencourt

Spotify Star

463 Views

4 replies

0 likes

  • 463 Views
  • 4 replies
  • 0 likes

Tried signing up for student discount but in the end didn't, but still getting charged

I tried signing up for the student discount but couldn't because it said I wasn't in the system, so I just logged off and then I still got charged $4.99 even though I still have the free account. Please help, I don't want to pay money every month for...

Newbie

I tried signing up for the student discount but couldn't because it said I wasn't in the system, so I just logged off and then I still got charged $4.99 even though I still have the free account. Ple...

Maxim

Spotify Star

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Spotify premium for students

hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any recepy or notice that I payed for my subscription. pl...

Newbie

hello, yesterday I payed for spotify premium with student discount. they asked me to add my student document, and I did that. they charged me, but I am still on spotify free, and I can not see any re...

KatesHere

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Kein Studenten Premium möglich

Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine Studenten Daten seien bereits mit einem anderen Kont...

Casual Listener

Ich besitze bereits ein Premium account, kann dieses aber nicht auf Premium für Studenten updaten, trotz erfolgreicher Virifizierung meiner Studenten Daten. Es wird mir im Folgenden angezeigt meine S...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Premium für Studenten

Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einloggen.Trotz korrekter Angaben wird mir angezeigt mei...

Casual Listener

Nach Buchung der Premium Version für Studenten und erfolgreicher Virifizierung meiner Uni-Daten, kann ich mich bei meinem bereits vorher vorhandenen Account, den ich upgraden wollte, nicht mehr einlo...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

PROBLEMI DI ACCESSO ACCOUNT PREMIUM

Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. Come posso fare?

Newbie

Mi è arrivato l'avviso per sms che sono stati addebitati 4,99 per L abbonamento spotify premium Student... purtroppo però non è ancora attivo sul mio account, che risulta invece essere ancora free. C...

fabioportello

Casual Listener

1418 Views

4 replies

0 likes

  • 1418 Views
  • 4 replies
  • 0 likes

Student discount pay

Hi spotify. I am a junior high school student. Want to wear student discount promo. When I log in on the web. That's a lot of requirements. But after I click pay. Go directly to credit card. Does it directly pay me and get a 50% discount or there are...

Regular

Hi spotify. I am a junior high school student. Want to wear student discount promo. When I log in on the web. That's a lot of requirements. But after I click pay. Go directly to credit card. Does it ...

Jacob

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription has been active for 5 months and I've just started being charged £9.99 again?

My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month they just decided to take £9.99 instead of half price ...

Newbie

My student subscription has only been active for 5 months- I know after 12 months you get emailed asking you to renew your subscription but this obviously hasn't been the case. Instead this month the...

Alfredo

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Information used by old free spotify account

My Student Information is used by my old Free Spotify Account.I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone know how i can disconnect this information? Without dele...

Newbie

My Student Information is used by my old Free Spotify Account. I want to upgrade my new Account to Premium but i cant because my Unidays verification is connected to my old account. Does someone kno...

Lovatic4life125

Roadie

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Mi Premium está vigente y Tengo beneficios en FREE

Realize el cambio a premium para universitario al principio se me cobro 2 veces.tiene 6 días que se realizó el pago y hoy ya me dice que soy FREE.

Newbie

Realize el cambio a premium para universitario al principio se me cobro 2 veces. tiene 6 días que se realizó el pago y hoy ya me dice que soy FREE.

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes