Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22668 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22668 Views
  • 17 replies
  • 0 likes

Discount for High school students

This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card details, and I was told that my account had not yet b...

  • Casual Listener
  • This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card de...
  • Jacob
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes

Migrate to Student Subscription

Hello fellows, My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?

  • Casual Listener
  • Hello fellows,   My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?  
  • ant0n1
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

CUENTA PARA ESTUDIANTES

Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera. Gracias.

  • Newbie
  • Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera.    Gracias.
  • Jacob
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Me cobrarón, pero no me hicieron premium.

Hola, tengo un problema con mi cuenta, al solicitar premium para universitarios, te solicitan subir algun comprobante de que en realidad estas estudiando, cuando quise subir la foto de mi tira de materias no me permitio hacerlo, por lo mismo no pudie...

  • Visitor
  • Hola, tengo un problema con mi cuenta, al solicitar premium para universitarios, te solicitan subir algun comprobante de que en realidad estas estudiando, cuando quise subir la foto de mi tira de mat...
  • Enzo87
  • Newbie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Student credentials are already linked to another Spotify account

Hi,I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. However this account belongs to my friend who cancelled...

  • Newbie
  • Hi, I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. Ho...
  • Jacob
  • Community Legend
  • 1044 Views
  • 1 replies
  • 0 likes
  • 1044 Views
  • 1 replies
  • 0 likes

Student discount

Merhaba.. Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda bekliyor. Sebebi nedir? - Para çekiliyorsa neden premium de...

  • Casual Listener
  • Merhaba..   Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda...
  • Kaptan
  • Casual Listener
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! College student discount without creditcard

Hi from the Netherlands, I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay with a creditcard, but I don't have one. How can I enjoy the st...

  • Casual Listener
  • Hi from the Netherlands,   I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay wit...
  • daankun
  • Casual Listener
  • 1906 Views
  • 2 replies
  • 0 likes
  • 1906 Views
  • 2 replies
  • 0 likes

Payment for Spotify Premium Student Discount

Hi! I was wondering if there are other ways to pay for the premium student account?Thanks!

  • Newbie
  • Hi! I was wondering if there are other ways to pay for the premium student account? Thanks!
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

PAGAMENTO PROCESSATO DUE VOLTE E ACCOUNT PREMIUM NON ATTIVATO

Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. TUTTAVIA, IL PAGAMENTO E' STATO PROCESSATO DUE VOLTE...

  • Casual Listener
  • Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. T...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

premium rate

I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?

  • Newbie
  • I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Student discount

Hi, I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a page that had text ''this page doesnt exist''. So how can I use my...

  • Casual Listener
  • Hi,    I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a ...
  • jonnnz
  • Casual Listener
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Student discount

I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money

  • Casual Listener
  • I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money
  • ant0n1
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Student Discount

Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because Spotify has my old Facebook mail (and I changed the mai...

  • Casual Listener
  • Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because...
  • 258 Views
  • 0 replies
  • 0 likes
  • Premium
    Student
    Subscription
  • 258 Views
  • 0 replies
  • 0 likes

Pay for Student Using Paypal

Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help

  • Newbie
  • Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help 🙂
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Changing from premium to student discount

HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank account? Next to that they say that you'll only have to sign u...

  • Newbie
  • HI,  I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank acco...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Charged four times, no confirmation for 1 week, still not premium

Good day!I was attempting to apply for student dicount since april 28 and may 2 and I was shocked.I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from the attachment, yet I am still not confirmed. I thought i...

  • Casual Listener
  • Good day! I was attempting to apply for student dicount since april 28 and may 2 and I was shocked. I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from th...
  • Jacob
  • Community Legend
  • 554 Views
  • 5 replies
  • 0 likes
  • 554 Views
  • 5 replies
  • 0 likes

Student Discount Renewal

Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it said my 'Your subscription will automatically renew on...

  • Newbie
  • Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it sai...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

student discount

Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal spotify website. I don't know how to complete the p...

  • Newbie
  • Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Student premium - won't work on iphone

I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in and out multiple times. Delete the app and reinsta...

  • Newbie
  • I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes