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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13974 Views

11 replies

1 likes

Premium for Students
  • 13974 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

147060 Views

106 replies

145 likes

Premium for Students
  • 147060 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34547 Views

19 replies

1 likes

Premium for Students
  • 34547 Views
  • 19 replies
  • 1 likes

Superuser Contribution Student Discount Payment Problem(Turkey)

I saw the student discount for 6,99TL in Turkey and I paid for Spotify Premium. It required confirmation and I am a high school student so I shut down the web page. But 6,99TL is paid for Premium but i actually cancelled it. How can I get my money ba...

Casual Listener

I saw the student discount for 6,99TL in Turkey and I paid for Spotify Premium. It required confirmation and I am a high school student so I shut down the web page. But 6,99TL is paid for Premium but...

Cryelith

Casual Listener

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

99p deal to Student Premium

Hi All, I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change to a student account (£4.99 a month) rather than paying the f...

Newbie

Hi All,   I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change t...

Maxim

Spotify Star

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Second payment request

I've used spotify family and then I tried to use discount for students. First the system didnt confirm me as a student but took money from my bank account. Then I sent another photo as evidence and system wanted anothet payment. My account is free no...

Newbie

I've used spotify family and then I tried to use discount for students. First the system didnt confirm me as a student but took money from my bank account. Then I sent another photo as evidence and s...

Maxim

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Want to upgrade to premium but currently studying abroad

I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it does not match the country which the account is in whi...

Newbie

I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it doe...

Maxim

Spotify Star

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

My credit card was charged despite the payment not going through online, want a refund

I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled myPremium membership because of the hassle to get through to y...

Newbie

I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled my Premium...

osornios

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

charged twice for student rate

i was signing up for a premium acct. and the site kept freezing/kicking me back. I was charged for a student rate twice. would like that to be used for a premuim su bscription or refunded

Newbie

i was signing up for a premium acct. and the site kept freezing/kicking me back. I was charged for a student rate twice. would like that to be used for a premuim su bscription or refunded

KatesHere

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Desconto estudante

Olá.A mais ou menos um mês enviei meus dados para adquirir o desconto para universitários e ainda não obtive um retorno. Aparece na minha fatura deste mês um valor de 10,00. Gostaria de saber quanto tempo demora para ser aprovado o cadastro, pois ten...

Newbie

  Olá. A mais ou menos um mês enviei meus dados para adquirir o desconto para universitários e ainda não obtive um retorno. Aparece na minha fatura deste mês um valor de 10,00. Gostaria de sab...

Bittencourt

Spotify Star

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for 0.99$ during 3 month and after students pack Is it possible

Hello,is it possible to have the students pack after the offer for spotify premium for 0.99$ for 3 months ? Bonjour,est il possible de passer à un pack student après les 3 mois de l'offre spotify premium à 0.99$ pendant 3 mois ?

Newbie

Hello, is it possible to have the students pack after the offer for spotify premium for 0.99$ for 3 months ?   Bonjour, est il possible de passer à un pack student après les 3 mois de l...

KatesHere

Community Legend

661 Views

1 replies

1 likes

  • 661 Views
  • 1 replies
  • 1 likes

Superuser Contribution Incorrect charge with Student subscription

Hello,I have attempted to subscribe using the Student subscription, however, at first I was charged for both the regular subscription as well as the student one. Then the student subscription fee was unblocked from my card and the regular fee remaine...

Newbie

...as unblocked from my card and the regular fee remained charged from the card. However, my account states that I am using Spotify for Students (which I was aiming for) but the higher fee has b...

Julian

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I want to take advantage of the current premium offer of 99p for 3 months, however, when it ends and i have to pay full price, i want it converted to a student account to avoid paying £10 per month, and only £5. Would that be possible without losing ...

Newbie

I want to take advantage of the current premium offer of 99p for 3 months, however, when it ends and i have to pay full price, i want it converted to a student account to avoid paying £10 per month, ...

Maria_B

Moderator

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Desconto de Estudante - Student Discount

Então. Estudo no Instituto Federal do Espírito Santo (IFES) e peguei um comprovante de matrícula onde estudo. O mesmo foi laçado no dia 23 de Maio de 2017. Tentei conseguir o Desconto de Estudante do Spotify e recebi um email de negação pois não cons...

Newbie

Então. Estudo no Instituto Federal do Espírito Santo (IFES) e peguei um comprovante de matrícula onde estudo. O mesmo foi laçado no dia 23 de Maio de 2017. Tentei conseguir o Desconto de Estudan...

Bittencourt

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Student premiun

Hi. Just wondering if I can terminate my student discount anytime within the 12month subscription or am i obliged to finish it for 12months? Thanks!

Newbie

Hi. Just wondering if I can terminate my student discount anytime within the 12month subscription or am i obliged to finish it for 12months? Thanks!

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Desconto de estudante não aplicado

Meu Spotify possui desconto para estudante, todavia o desconto não foi aplicado na fatura do cartão. O que posso fazer para ter o desconto?

Casual Listener

Meu Spotify possui desconto para estudante, todavia o desconto não foi aplicado na fatura do cartão. O que posso fazer para ter o desconto?

Bittencourt

Spotify Star

1428 Views

3 replies

0 likes

  • 1428 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged full amount although I am subscribed to a student subscription?

Hi there, I had signed up to spotify using the student discount deal through unidays. I have just checked my account to see when my membership would expire, however I have noticed you have been charging me the full amount of £9.99 per month as oppose...

Casual Listener

Hi there, I had signed up to spotify using the student discount deal through unidays. I have just checked my account to see when my membership would expire, however I have noticed you have been charg...

Jack

Roadie

455 Views

5 replies

0 likes

  • 455 Views
  • 5 replies
  • 0 likes

Me cargaron el plan estudiante y no puedo utilizarlo

Me cargaron el plan estudiante y no puedo utilizarlo, a quien puedo contactar para cancelarlo? ya que mi cuenta sigue apareciendo como gratis y el cobro ya se realizo

Casual Listener

Me cargaron el plan estudiante y no puedo utilizarlo, a quien puedo contactar para cancelarlo? ya que mi cuenta sigue apareciendo como gratis y el cobro ya se realizo 

aidanavarrete

Regular

781 Views

7 replies

0 likes

  • 781 Views
  • 7 replies
  • 0 likes

How long does it take to confirm the student premium account

I recently registered my account as a student and I need to know how long it takes to receive the confirmation email in order to use my account

Newbie

I recently registered my account as a student and I need to know how long it takes to receive the confirmation email in order to use my account

michaelaktas

Music Fan

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

More than one account

I have just downloaded the app and want to apply the student discount for premium but it says my credentials already exist for another account. Is there any way to amend this?

Visitor

I have just downloaded the app and want to apply the student discount for premium but it says my credentials already exist for another account. Is there any way to amend this?

michaelaktas

Music Fan

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Student premium issue

I paid for student premium and was verified as a student and I still have no premium.

Newbie

I paid for student premium and was verified as a student and I still have no premium.

KatesHere

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

COBRANÇA DUPLA NO CARTÃO

Olá, eu assinei o spotify premium universitario e no meu cartão veio tanto o valor com desconto quanto o valor integral.

Newbie

Olá, eu assinei o spotify premium universitario e no meu cartão veio tanto o valor com desconto quanto o valor integral.

Bittencourt

Spotify Star

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Student discount payment method 'The Netherlands'

I've got a question regarding the payment system of Spotify for the student discount when using it. Today spotify gave several countries including mine acces to the student discount system. As a student, this was one of the few things I was looking f...

Newbie

I've got a question regarding the payment system of Spotify for the student discount when using it. Today spotify gave several countries including mine acces to the student discount system. As a...

MathildeBos

Casual Listener

1677 Views

6 replies

7 likes

  • 1677 Views
  • 6 replies
  • 7 likes