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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9244 Views

10 replies

1 likes

Premium for Students
  • 9244 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135574 Views

98 replies

139 likes

Premium for Students
  • 135574 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32011 Views

19 replies

1 likes

Premium for Students
  • 32011 Views
  • 19 replies
  • 1 likes

Superuser Contribution Payment without getting subscription

Hello, I have a weird problem. After a lot of time I decided to run my subscription again with student discount. After logging in, I wrote my credit card info into the payment window, and then got redirected to SheerID to confirm that I'm a student. ...

Newbie

Hello, I have a weird problem. After a lot of time I decided to run my subscription again with student discount. After logging in, I wrote my credit card info into the payment window, and then got re...

Leonardo

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Charged 3 times but did not upgrade

I was charged $5.44 three times yesterday. I attempted to upgrade to premium using the student discount but the website did not recognize my school. I tried this 3 times as well and I believe I was charged for my attempts that did not go through.

Newbie

I was charged $5.44 three times yesterday. I attempted to upgrade to premium using the student discount but the website did not recognize my school. I tried this 3 times as well and I believe I was c...

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Adquirir plano

Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request"Help me please

Newbie

Estou há duas semanas tentando aderir ao plano premium para universitários e não consigo. Ao cadastrar meus dados aparece a mensagem "error in request" Help me please

Bittencourt

Spotify Star

284 Views

4 replies

0 likes

  • 284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Already used discoumt for students

Yesterday i got mail from spotify they have issue with my credit card informations. I fixed my informations and used discount for student. Today i got that mail again and fixed it but cant use discount for students it says you already used it. What i...

Visitor

...iscount for students it says you already used it. What i am supposed to do i dont want to pay normal account price. (They already take normal account price 😞 )

Leonardo

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Listening to Spotify abroad

Hello, I would like to know if we can listen to offline playlists when we're abroad (student premium). Or would we have to create another spotify account? Thanks for your helpMarilyn

Visitor

Hello,  I would like to know if we can listen to offline playlists when we're abroad (student premium). Or would we have to create another spotify account?   Thanks for your help Marily...

211 Views

0 replies

0 likes

  • 211 Views
  • 0 replies
  • 0 likes

Verificacion manual descuento estudiantes

Me inscribí al descuento para estudiantes de spotify, me llego la confirmacion de pago 2 veces, sin embargo sheer id no pudo verificarme como estudiante entonces opte por la verificacion manual pero al realizarla me hace inscribir la tarjeta de credi...

Casual Listener

Me inscribí al descuento para estudiantes de spotify, me llego la confirmacion de pago 2 veces, sin embargo sheer id no pudo verificarme como estudiante entonces opte por la verificacion ma...

dems10

Casual Listener

1116 Views

2 replies

0 likes

  • 1116 Views
  • 2 replies
  • 0 likes

Paid for student discount but im not a student

How can i be refunded so that i can pay for spotify premium???? My card hasn't been charged yet i think it was a mistake on mh part and i cant cancel the transaction and i don't know how to contact spotify either i just want the one month fee returne...

Newbie

How can i be refunded so that i can pay for spotify premium ???? My card hasn't been charged yet i think it was a mistake on mh part and i cant cancel the transaction and i don't know how to contact...

Maxim

Spotify Star

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Solved!! 3 months trial -> student discount uk

hiya! I got the 3 months premium trial but after this expires I'd have to pay the full amount of £10, is there any possibility to apply the student discount straight away so my first payment for the premium after the trial period is £5? I've been try...

Newbie

hiya! 🙂 I got the 3 months premium trial but after this expires I'd have to pay the full amount of £10, is there any possibility to apply the student discount straight away so my first payment for ...

Maxim

Spotify Star

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Student Discount

Hello, My name is Hunter and I am subscribed to spotify through the standard $9.99 a month membership and I am also a student and wanting to take atvantage of the student discount spotify offers. If I upgrade to the student discount, will all of the ...

Newbie

Hello,      My name is Hunter and I am subscribed to spotify through the standard $9.99 a month membership and I am also a student and wanting to take atvantage of the student disco...

Jacob

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Waiting for account verification

I tried to access student premium account. I sent a document to verification. It was about 2 weeks ago. I still have got no answer. I tried also to contact suppotr to solve my problem. It was about one week ago. Also no answer. Not to mention that fi...

Newbie

I tried to access student premium account. I sent a document to verification. It was about 2 weeks ago. I still have got no answer. I tried also to contact suppotr to solve my problem. It was about o...

Jacob

Community Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN DESCUENTO UNIVERSITARIO

No aparece mi universidad (ESIC) en la lista de universidades del plan de descuento para universitarios, y si no puedo seleccionarlo no me pueden aplicar el descuento. ¿Hay alguna solución?. Gracias.

Newbie

No aparece mi universidad (ESIC) en la lista de universidades del plan de descuento para universitarios, y si no puedo seleccionarlo no me pueden aplicar el descuento. ¿Hay alguna solución?.   ...

13429942

Newbie

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

PROBLEMA CON ABBONAMENTO SCONTO STUDENTI

Buongiorno, ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. Tuttavia, non risulta alcun abbonamento, anche perchè non ...

Casual Listener

Buongiorno,  ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. ...

peppe22

Casual Listener

2422 Views

7 replies

0 likes

  • 2422 Views
  • 7 replies
  • 0 likes

Universität im Ausland

Guten Tag!Ich bin an einer österreichischen Universität eingeschrieben, aber mein Wohnsitz ist in Deutschland. Da seit kurzen der Studentenrabatt auch für Österreich verfügbar ist würde ich gerne zu diesem wechseln. Allerdings werden mir nur deutsche...

Newbie

Guten Tag! Ich bin an einer österreichischen Universität eingeschrieben, aber mein Wohnsitz ist in Deutschland. Da seit kurzen der Studentenrabatt auch für Österreich verfügbar ist würde ich gerne z...

Maxim

Spotify Star

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento a estudiantes

¿Como puedo saber si mi universidad está en la lista?Muchas gracias y un saludo

Newbie

¿Como puedo saber si mi universidad está en la lista? Muchas gracias y un saludo

Erika

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Student premium account

Hello, I applied to premium for student and sent my information and my document to spotify. The payment has been approved to my bank account but I do not have access to the feature of spotify premium. Do you know what can i do or how long it takes? t...

Newbie

Hello, I applied to premium for student and sent my information and my document to spotify. The payment has been approved to my bank account but I do not have access to the feature of spotify premium...

Billy-J

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Reactivate my student subscription

Hello, I had to cancel my subscription about a month ago because I lost my card but I would like to reactivate it. Can I? I already contacted support team but I only got an auto reply that doesn't help me.

Newbie

Hello, I had to cancel my subscription about a month ago because I lost my card but I would like to reactivate it. Can I? I already contacted support team but I only got an auto reply that doesn...

MattSuda

Spotify Star

2981 Views

1 replies

0 likes

  • 2981 Views
  • 1 replies
  • 0 likes

Spotify Student for McGill Students

Happy to see that spotify student has come to Canada but why is McGill excluded? Would really like to be able to access the discounted price. Why is McGill not on the list of Canadian schools?

Casual Listener

Happy to see that spotify student has come to Canada but why is McGill excluded? Would really like to be able to access the discounted price. Why is McGill not on the list of Canadian schools? 

Andres000000087

Newbie

10460 Views

10 replies

5 likes

  • 10460 Views
  • 10 replies
  • 5 likes

Klarna Bezahlungsart Studenten

Hey , ich hab mal eine Frage , also ich würde mir gerne spotify mit den studentenrabatt einrichten und per Klarna bezahlen alllerdings wird mir immer eine Fehlermeldung angezeigt in der es heißt dass ich ein Feld vergessen hätte auszufüllen und der V...

Casual Listener

Hey , ich hab mal eine Frage , also ich würde mir gerne spotify mit den studentenrabatt einrichten und per Klarna bezahlen alllerdings wird mir immer eine Fehlermeldung angezeigt in der es heißt dass...

Maxim

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Re: Student subscription at the end of 0.99 3months deal

I can either go to a sign-up page for the student discount (without the 0.99 offer) or go to a sign-up page for the 0.99 offer, which will become 9.99 after 3 months. I don't see a "student" option there. How do I still get both?

Newbie

I can either go to a sign-up page for the student discount (without the 0.99 offer) or go to a sign-up page for the 0.99 offer, which will become 9.99 after 3 months. I don't see a "student" option t...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes