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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

20011 Views

11 replies

1 likes

Premium for Students
  • 20011 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

161137 Views

109 replies

147 likes

Premium for Students
  • 161137 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36657 Views

19 replies

1 likes

Premium for Students
  • 36657 Views
  • 19 replies
  • 1 likes

99p deal to Student Premium

Hi All, I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change to a student account (£4.99 a month) rather than paying the f...

Newbie

Hi All,   I want to upgrade to a premium account and the bes way to start would be with the 99p deal. However I am also a student so at the end of the 3 months would it be possible to change t...

Maxim

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Second payment request

I've used spotify family and then I tried to use discount for students. First the system didnt confirm me as a student but took money from my bank account. Then I sent another photo as evidence and system wanted anothet payment. My account is free no...

Newbie

I've used spotify family and then I tried to use discount for students. First the system didnt confirm me as a student but took money from my bank account. Then I sent another photo as evidence and s...

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Want to upgrade to premium but currently studying abroad

I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it does not match the country which the account is in whi...

Newbie

I'm from Australia but am currently travelling around Europe as I am studying abroad in Italy. I wanted to upgrade my account to Premium but it won't let me use my Australian VISA card because it doe...

Maxim

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

My credit card was charged despite the payment not going through online, want a refund

I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled myPremium membership because of the hassle to get through to y...

Newbie

I tried to sign up for the student discount but it did not go through however my credit card was charged. My bank told me I had to contact Spotify to rectify this. I subsequently canceled my Premium...

osornios

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

charged twice for student rate

i was signing up for a premium acct. and the site kept freezing/kicking me back. I was charged for a student rate twice. would like that to be used for a premuim su bscription or refunded

Newbie

i was signing up for a premium acct. and the site kept freezing/kicking me back. I was charged for a student rate twice. would like that to be used for a premuim su bscription or refunded

KatesHere

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Desconto estudante

Olá.A mais ou menos um mês enviei meus dados para adquirir o desconto para universitários e ainda não obtive um retorno. Aparece na minha fatura deste mês um valor de 10,00. Gostaria de saber quanto tempo demora para ser aprovado o cadastro, pois ten...

Newbie

  Olá. A mais ou menos um mês enviei meus dados para adquirir o desconto para universitários e ainda não obtive um retorno. Aparece na minha fatura deste mês um valor de 10,00. Gostaria de sab...

Bittencourt

Spotify Star

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for 0.99$ during 3 month and after students pack Is it possible

Hello,is it possible to have the students pack after the offer for spotify premium for 0.99$ for 3 months ? Bonjour,est il possible de passer à un pack student après les 3 mois de l'offre spotify premium à 0.99$ pendant 3 mois ?

Newbie

Hello, is it possible to have the students pack after the offer for spotify premium for 0.99$ for 3 months ?   Bonjour, est il possible de passer à un pack student après les 3 mois de l...

KatesHere

Community Legend

708 Views

1 replies

1 likes

  • 708 Views
  • 1 replies
  • 1 likes

Superuser Contribution Incorrect charge with Student subscription

Hello,I have attempted to subscribe using the Student subscription, however, at first I was charged for both the regular subscription as well as the student one. Then the student subscription fee was unblocked from my card and the regular fee remaine...

Newbie

...as unblocked from my card and the regular fee remained charged from the card. However, my account states that I am using Spotify for Students (which I was aiming for) but the higher fee has b...

Julian

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I want to take advantage of the current premium offer of 99p for 3 months, however, when it ends and i have to pay full price, i want it converted to a student account to avoid paying £10 per month, and only £5. Would that be possible without losing ...

Newbie

I want to take advantage of the current premium offer of 99p for 3 months, however, when it ends and i have to pay full price, i want it converted to a student account to avoid paying £10 per month, ...

Maria_B

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Desconto de Estudante - Student Discount

Então. Estudo no Instituto Federal do Espírito Santo (IFES) e peguei um comprovante de matrícula onde estudo. O mesmo foi laçado no dia 23 de Maio de 2017. Tentei conseguir o Desconto de Estudante do Spotify e recebi um email de negação pois não cons...

Newbie

Então. Estudo no Instituto Federal do Espírito Santo (IFES) e peguei um comprovante de matrícula onde estudo. O mesmo foi laçado no dia 23 de Maio de 2017. Tentei conseguir o Desconto de Estudan...

Bittencourt

Spotify Star

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Student premiun

Hi. Just wondering if I can terminate my student discount anytime within the 12month subscription or am i obliged to finish it for 12months? Thanks!

Newbie

Hi. Just wondering if I can terminate my student discount anytime within the 12month subscription or am i obliged to finish it for 12months? Thanks!

Maxim

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Desconto de estudante não aplicado

Meu Spotify possui desconto para estudante, todavia o desconto não foi aplicado na fatura do cartão. O que posso fazer para ter o desconto?

Casual Listener

Meu Spotify possui desconto para estudante, todavia o desconto não foi aplicado na fatura do cartão. O que posso fazer para ter o desconto?

Bittencourt

Spotify Star

1508 Views

3 replies

0 likes

  • 1508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged full amount although I am subscribed to a student subscription?

Hi there, I had signed up to spotify using the student discount deal through unidays. I have just checked my account to see when my membership would expire, however I have noticed you have been charging me the full amount of £9.99 per month as oppose...

Casual Listener

Hi there, I had signed up to spotify using the student discount deal through unidays. I have just checked my account to see when my membership would expire, however I have noticed you have been charg...

Jack

Roadie

611 Views

5 replies

0 likes

  • 611 Views
  • 5 replies
  • 0 likes

Me cargaron el plan estudiante y no puedo utilizarlo

Me cargaron el plan estudiante y no puedo utilizarlo, a quien puedo contactar para cancelarlo? ya que mi cuenta sigue apareciendo como gratis y el cobro ya se realizo

Casual Listener

Me cargaron el plan estudiante y no puedo utilizarlo, a quien puedo contactar para cancelarlo? ya que mi cuenta sigue apareciendo como gratis y el cobro ya se realizo 

aidanavarrete

Regular

899 Views

7 replies

0 likes

  • 899 Views
  • 7 replies
  • 0 likes

How long does it take to confirm the student premium account

I recently registered my account as a student and I need to know how long it takes to receive the confirmation email in order to use my account

Newbie

I recently registered my account as a student and I need to know how long it takes to receive the confirmation email in order to use my account

michaelaktas

Music Fan

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

More than one account

I have just downloaded the app and want to apply the student discount for premium but it says my credentials already exist for another account. Is there any way to amend this?

Visitor

I have just downloaded the app and want to apply the student discount for premium but it says my credentials already exist for another account. Is there any way to amend this?

michaelaktas

Music Fan

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Student premium issue

I paid for student premium and was verified as a student and I still have no premium.

Newbie

I paid for student premium and was verified as a student and I still have no premium.

KatesHere

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

COBRANÇA DUPLA NO CARTÃO

Olá, eu assinei o spotify premium universitario e no meu cartão veio tanto o valor com desconto quanto o valor integral.

Newbie

Olá, eu assinei o spotify premium universitario e no meu cartão veio tanto o valor com desconto quanto o valor integral.

Bittencourt

Spotify Star

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Student discount payment method 'The Netherlands'

I've got a question regarding the payment system of Spotify for the student discount when using it. Today spotify gave several countries including mine acces to the student discount system. As a student, this was one of the few things I was looking f...

Newbie

I've got a question regarding the payment system of Spotify for the student discount when using it. Today spotify gave several countries including mine acces to the student discount system. As a...

MathildeBos

Casual Listener

1913 Views

6 replies

7 likes

  • 1913 Views
  • 6 replies
  • 7 likes

Student premium discount

I've just bought premium. I've talked to my bank and they told me I've been charged already by spotify. I want you to pay back as soon as possible. And reply my message. Too many people have this problem and you didn't help anyone.

Casual Listener

I've just bought premium. I've talked to my bank and they told me I've been charged already by spotify. I want you to pay back as soon as possible. And reply my message. Too many people have this pro...

justinewin_

Roadie

533 Views

3 replies

1 likes

  • 533 Views
  • 3 replies
  • 1 likes