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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

8714 Views

10 replies

1 likes

Premium for Students
  • 8714 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134634 Views

98 replies

138 likes

Premium for Students
  • 134634 Views
  • 98 replies
  • 138 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31520 Views

19 replies

1 likes

Premium for Students
  • 31520 Views
  • 19 replies
  • 1 likes

Paid twice for spotify premium for students yet I dont even have premium

In the first one, I tried to avail the spotify premium for students. I was able to reach the sheerid process, but the browser seemed to have stopped working. So I pressed the back button and hoping that it would still be there, but it wasnt. So I tri...

Newbie

In the first one, I tried to avail the spotify premium for students. I was able to reach the sheerid process, but the browser seemed to have stopped working. So I pressed the back button and hoping t...

Jacob

Community Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Me cobraron cuenta normal y cuenta de estudiante

Hola tengo un cobro de ADYEN*SPOTIFY por el 3 de mayo 49.00y tengo otro por 99.00 el 2 de mayo. Tengo la cuenta de estudiante. Como hacer para que no me cobren los dos y que regresen o tomen en cuenta los 99.00

Visitor

Hola tengo un cobro de ADYEN*SPOTIFY por  el 3 de mayo 49.00y tengo otro por 99.00 el 2 de mayo.   Tengo la cuenta de estudiante. Como hacer para que no me cobren los dos y que regresen o...

OptimuzKrice

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to use paypal to sign up to the student discount?

Newbie

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to us...

Maxim

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Re: Post of the Week: Payment for student discount

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?

Newbie

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?   

Tom

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Student discount issues

Hi, I applied for the student discount and uploaded the required documentation supporting the fact that I am a student. It said that I was approved and asked me to put my CC in and has since charged me 4.99 four times on my CC and I still don't have ...

Regular

Hi,   I applied for the student discount and uploaded the required documentation supporting the fact that I am a student. It said that I was approved and asked me to put my CC in and has since...

czweep

Regular

410 Views

5 replies

0 likes

  • 410 Views
  • 5 replies
  • 0 likes

Charged for student discount, still no change.

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the receipt section.

Newbie

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the recei...

AnotherGinger

Newbie

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I cant apply for the student discount . Can you tell me how and where i can apply . Thanks

Casual Listener

I cant apply for the student discount . Can you tell me how and where i can apply . Thanks

Erika

Roadie

350 Views

3 replies

0 likes

  • 350 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium for student

I applied to premium for student and sent my information and my document to spotify. The mail didn't come to my box and 3 day passed. What is the wrong ? What I do for it or you do ? Please help me. Thanks .

Casual Listener

I applied to premium for student and sent my information and my document to spotify. The mail didn't come to my box and 3 day passed. What is the wrong ? What I do for it or you do ? Please help me. ...

s_desperado

Casual Listener

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes

Studentenrabatt in Österreich

Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...

Newbie

Hallo, ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist d...

Maxim

Spotify Star

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Which universities are eligible for student discount?

Is there a list where I can check the universities, whose students have already been accepted to get the student discount?

Casual Listener

Is there a list where I can check the universities, whose students have already been accepted to get the student discount?

user-removed

Not applicable

9208 Views

4 replies

0 likes

  • 9208 Views
  • 4 replies
  • 0 likes

Solved!! Student offer

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Newbie

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Maxim

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice and still a Free user

Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.

Regular

Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.

Herick

Regular

612 Views

7 replies

0 likes

  • 612 Views
  • 7 replies
  • 0 likes

Student discount only by creditcard

Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...

Newbie

Hello,   I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...

Maxim

Spotify Star

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Spotify Premium para Universitários

Boa tarde, eu assinei a conta do Spotify para estudantes e já mandei minha carteirinha de estudante para o Spotify e já foi descontado um pagamento de R$ 8,50. Porém minha conta aparece como "free" e não consigo utilizar as vantagens do Premium.O que...

Casual Listener

Boa tarde, eu assinei a conta do Spotify para estudantes e já mandei minha carteirinha de estudante para o Spotify e já foi descontado um pagamento de R$ 8,50. Porém minha conta aparece como "free" e...

Bittencourt

Spotify Star

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

my money was taken

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took

Casual Listener

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and retu...

Jacob

Community Legend

327 Views

3 replies

0 likes

  • 327 Views
  • 3 replies
  • 0 likes

Subscription fees have been charged twice

Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...

Newbie

Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...

Tom

Community Legend

270 Views

1 replies

1 likes

  • 270 Views
  • 1 replies
  • 1 likes

Student Discount with iDeal

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!

Newbie

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...

Maxim

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

My Money Was Taken, But It is Still Free

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,

Casual Listener

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...

Jacob

Community Legend

428 Views

5 replies

0 likes

  • 428 Views
  • 5 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...

Newbie

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según e...

MonicaM_Bogota

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Premium estudiantes

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

Newbie

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

osornios

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes