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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9461 Views

5 replies

0 likes

Premium for Students
  • 9461 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14739 Views

10 replies

2 likes

Premium for Students
  • 14739 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24180 Views

11 replies

1 likes

Premium for Students
  • 24180 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168711 Views

110 replies

148 likes

Premium for Students
  • 168711 Views
  • 110 replies
  • 148 likes

Student plan and being charged twice

So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Despite being charged twice I still do not have my prem...

Newbie

So I just got Spotify and I got the student plan. I was asked to submit some sort of proof but before that I was charged the $5 fees. When it did not work, I tried again and I was charged again. Desp...

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Premium - Student Transition

Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?

Casual Listener

Hello! Currently, I have a Premium spotify account. But I'm looking forward to changing to the Student one. If I do so, will I loose all my playlists, saved songs/albums from my previous account?

Raphael_Perez

Casual Listener

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Spotify for students

Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id verification?

Newbie

Hello, i recently wanted to buy a Spotify for student. I went to the verification and i dont see my school and money has been taken. When i will get my money back and how i can cancel student id veri...

Jiana

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Paguei boleto, mas não liberaram o Spotify Premium Student

Paguei via cartão de crédito online, o débito ja foi efetuado, mas ainda sou free, não sei o que aconteceu, só sei que ja foi debitado 8,50

Casual Listener

Paguei via cartão de crédito online, o débito ja foi efetuado, mas ainda sou free, não sei o que aconteceu, só sei que ja foi debitado 8,50

Bittencourt

Spotify Star

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Charged before the supposed date

Hello dear rockstars! I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium period is over even though it is still written on my profile that...

Casual Listener

Hello dear rockstars!   I recently subscribed for the student discount while my free 2 months premium trial subscription continues. But I noticed that I am charged before my free premium perio...

Jacob

Community Legend

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

Switching to student discount

Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?

Newbie

Does anybody know if switching my current premium account to a student discount account would make me loose all of my saved songs and playlists?

osornios

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Charged for Student Premium 2 times when couldn't authenticate the first time

I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spotify charged me the monthly amount.Next time I trie...

Casual Listener

I saw there is a student premium now, so I wanted to apply for it. The first time I couldn't authenticate from the app because I forgot my login info to my unis page and I had to retrieve it, yet Spo...

jimi0302

Casual Listener

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Student discount verification to wrong account.

I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount has been applied. I now can't apply my discount to...

Newbie

I logged onto my UNidays account and clicked to get the student discount on spotify however, my friend was logged in so now my unidays account is linked to her spotify account even though no discount...

Jacob

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Student Premium not working

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

Casual Listener

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

Jacob

Community Legend

573 Views

1 replies

0 likes

Web Player
  • 573 Views
  • 1 replies
  • 0 likes

Discount for university students

Hello,I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my bank account. Yet I'm not a premium user. In that momen...

Casual Listener

Hello, I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my ba...

silamcelik3

Casual Listener

981 Views

6 replies

0 likes

  • 981 Views
  • 6 replies
  • 0 likes

Re: Double Charged

Hi,I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the documents as well. Whatever the case, I just need one member...

Newbie

Hi, I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the docum...

osornios

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Studentenrabatt

Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach einer persönlichen E- Mail Adresse meiner Schule , di...

Casual Listener

Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach ei...

Maxim

Spotify Star

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

99 cent und dann Studentenabo

Liebes Spotify-Team, ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin? Liebe Grüße, Lizzy

Newbie

Liebes Spotify-Team,   ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin?   Liebe Grüße, Lizzy

Maxim

Spotify Star

1666 Views

3 replies

0 likes

  • 1666 Views
  • 3 replies
  • 0 likes

I've been charged and SheerID can not verify my status

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back. Thank You.

Casual Listener

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back.  Thank You.  ...

Jacob

Community Legend

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Discount for High school students

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then it said that this school is not on the list. It also...

Newbie

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then i...

osornios

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Spotify got my money but I'm not premium

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i solve this problem?

Newbie

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i s...

JESSIESIQUER

Newbie

1154 Views

2 replies

0 likes

  • 1154 Views
  • 2 replies
  • 0 likes

Solved!! Student discount

I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except last month and this month, now It's taking $9.99 ou...

Newbie

I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except ...

kejt_

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

No Longer A Student

I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium. How do I change my account information to show that I am n...

Newbie

I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium.  H...

MattSuda

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Students payments Problem

Hello i applied to take advantage of the student discount but i was not accepted and the money did not come backTürkçe: spotify öğrenci indiriminden yararlanmak için kart bilgilerini girdim kabul edilmedim ama spotify paramı yine geri vermedi ve en a...

Regular

Hello i applied to take advantage of the student discount but i was not accepted and the money did not come back Türkçe: spotify öğrenci indiriminden yararlanmak için kart bilgilerini girdim kabul...

Efekilic

Regular

1390 Views

11 replies

0 likes

  • 1390 Views
  • 11 replies
  • 0 likes

Cannot Change Email Through Facebook

Hello,I am trying to switch from Spotify Premium to the student discount. I am signed up through Facebook and changed my facebook email to my school email, but Spotify won't recognize that I changed the email. How can I get Spotify to recognize the c...

Newbie

Hello, I am trying to switch from Spotify Premium to the student discount. I am signed up through Facebook and changed my facebook email to my school email, but Spotify won't recognize that I change...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes