Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Boa tarde, eu assinei a conta do Spotify para estudantes e já mandei minha carteirinha de estudante para o Spotify e já foi descontado um pagamento de R$ 8,50. Porém minha conta aparece como "free" e não consigo utilizar as vantagens do Premium.O que...
Hello, I had to cancel my subscription about a month ago because I lost my card but I would like to reactivate it. Can I? I already contacted support team but I only got an auto reply that doesn't help me.
With a premium account / student can I download?
Hey , ich hab mal eine Frage , also ich würde mir gerne spotify mit den studentenrabatt einrichten und per Klarna bezahlen alllerdings wird mir immer eine Fehlermeldung angezeigt in der es heißt dass ich ein Feld vergessen hätte auszufüllen und der V...
In the first one, I tried to avail the spotify premium for students. I was able to reach the sheerid process, but the browser seemed to have stopped working. So I pressed the back button and hoping that it would still be there, but it wasnt. So I tri...
I can either go to a sign-up page for the student discount (without the 0.99 offer) or go to a sign-up page for the 0.99 offer, which will become 9.99 after 3 months. I don't see a "student" option there. How do I still get both?
Hola tengo un cobro de ADYEN*SPOTIFY por el 3 de mayo 49.00y tengo otro por 99.00 el 2 de mayo. Tengo la cuenta de estudiante. Como hacer para que no me cobren los dos y que regresen o tomen en cuenta los 99.00
El momento de ingresar los datos de mi tarjeta, automaticamente me descontaron de mi tarjeta 2.99$ Sin ni si quiera haber realizado los siguientes pasos que solicitaba. Resuelvan el problema y devuelvan mi dinero!!
Hello everyone, I'd have a problem with getting premium as a student. 3 days ago I added my card number, and I sent a document to verify that I'm a university student. The document contained my full name, name of the university, my faculty and the cu...
Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?
I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to use paypal to sign up to the student discount?
I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the receipt section.
My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took
Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...
Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am a student, i have a discount-code for spotify, which I only ...
He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...
I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...
Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.
Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.
I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?