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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25106 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25106 Views
  • 19 replies
  • 0 likes

Superuser Contribution Worldwide Student Discount (UK)

Hi All!I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball.FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah its not a zipcode its a postcode.THEN, when attempting to...

  • Casual Listener
  • Hi All! I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball. FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah it...
  • AngelaPeace1991
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Free trial

Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank accountWhat should i do?

  • Newbie
  • Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank account What should i do?
  • Jason
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Student Account doesn't register (Turkey)

Hi, I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advise dudes.

  • Casual Listener
  • Hi,   I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advis...
  • 11121971966
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Student

I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why?When I signed up for the offer, It did not find my school and did not succeed.

  • Visitor
  • I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why? When I signed up for the offer, It did not find my school and did not succee...
  • Jacob
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

Discount for High school students

This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card details, and I was told that my account had not yet b...

  • Casual Listener
  • This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card de...
  • Jacob
  • Community Legend
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Migrate to Student Subscription

Hello fellows, My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?

  • Casual Listener
  • Hello fellows,   My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?  
  • ant0n1
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

CUENTA PARA ESTUDIANTES

Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera. Gracias.

  • Newbie
  • Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera.    Gracias.
  • Jacob
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Me cobrarón, pero no me hicieron premium.

Hola, tengo un problema con mi cuenta, al solicitar premium para universitarios, te solicitan subir algun comprobante de que en realidad estas estudiando, cuando quise subir la foto de mi tira de materias no me permitio hacerlo, por lo mismo no pudie...

  • Visitor
  • Hola, tengo un problema con mi cuenta, al solicitar premium para universitarios, te solicitan subir algun comprobante de que en realidad estas estudiando, cuando quise subir la foto de mi tira de mat...
  • Enzo87
  • Newbie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Student credentials are already linked to another Spotify account

Hi,I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. However this account belongs to my friend who cancelled...

  • Newbie
  • Hi, I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. Ho...
  • Jacob
  • Community Legend
  • 1088 Views
  • 1 replies
  • 0 likes
  • 1088 Views
  • 1 replies
  • 0 likes

Student discount

Merhaba.. Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda bekliyor. Sebebi nedir? - Para çekiliyorsa neden premium de...

  • Casual Listener
  • Merhaba..   Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda...
  • Kaptan
  • Casual Listener
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! College student discount without creditcard

Hi from the Netherlands, I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay with a creditcard, but I don't have one. How can I enjoy the st...

  • Casual Listener
  • Hi from the Netherlands,   I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay wit...
  • daankun
  • Casual Listener
  • 1940 Views
  • 2 replies
  • 0 likes
  • 1940 Views
  • 2 replies
  • 0 likes

Payment for Spotify Premium Student Discount

Hi! I was wondering if there are other ways to pay for the premium student account?Thanks!

  • Newbie
  • Hi! I was wondering if there are other ways to pay for the premium student account? Thanks!
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

PAGAMENTO PROCESSATO DUE VOLTE E ACCOUNT PREMIUM NON ATTIVATO

Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. TUTTAVIA, IL PAGAMENTO E' STATO PROCESSATO DUE VOLTE...

  • Casual Listener
  • Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. T...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

premium rate

I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?

  • Newbie
  • I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Student discount

Hi, I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a page that had text ''this page doesnt exist''. So how can I use my...

  • Casual Listener
  • Hi,    I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a ...
  • jonnnz
  • Casual Listener
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Student discount

I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money

  • Casual Listener
  • I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money
  • ant0n1
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Student Discount

Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because Spotify has my old Facebook mail (and I changed the mai...

  • Casual Listener
  • Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because...
  • 284 Views
  • 0 replies
  • 0 likes
  • Premium
    Student
    Subscription
  • 284 Views
  • 0 replies
  • 0 likes

Pay for Student Using Paypal

Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help

  • Newbie
  • Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help 🙂
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Changing from premium to student discount

HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank account? Next to that they say that you'll only have to sign u...

  • Newbie
  • HI,  I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank acco...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Charged four times, no confirmation for 1 week, still not premium

Good day!I was attempting to apply for student dicount since april 28 and may 2 and I was shocked.I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from the attachment, yet I am still not confirmed. I thought i...

  • Casual Listener
  • Good day! I was attempting to apply for student dicount since april 28 and may 2 and I was shocked. I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from th...
  • Jacob
  • Community Legend
  • 612 Views
  • 5 replies
  • 0 likes
  • 612 Views
  • 5 replies
  • 0 likes