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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29074 Views

20 replies

0 likes

Premium for Students
  • 29074 Views
  • 20 replies
  • 0 likes

Reactivate my student subscription

Hello, I had to cancel my subscription about a month ago because I lost my card but I would like to reactivate it. Can I? I already contacted support team but I only got an auto reply that doesn't help me.

Newbie

Hello, I had to cancel my subscription about a month ago because I lost my card but I would like to reactivate it. Can I? I already contacted support team but I only got an auto reply that doesn...

MattSuda

Spotify Star

2950 Views

1 replies

0 likes

  • 2950 Views
  • 1 replies
  • 0 likes

Klarna Bezahlungsart Studenten

Hey , ich hab mal eine Frage , also ich würde mir gerne spotify mit den studentenrabatt einrichten und per Klarna bezahlen alllerdings wird mir immer eine Fehlermeldung angezeigt in der es heißt dass ich ein Feld vergessen hätte auszufüllen und der V...

Casual Listener

Hey , ich hab mal eine Frage , also ich würde mir gerne spotify mit den studentenrabatt einrichten und per Klarna bezahlen alllerdings wird mir immer eine Fehlermeldung angezeigt in der es heißt dass...

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Paid twice for spotify premium for students yet I dont even have premium

In the first one, I tried to avail the spotify premium for students. I was able to reach the sheerid process, but the browser seemed to have stopped working. So I pressed the back button and hoping that it would still be there, but it wasnt. So I tri...

Newbie

In the first one, I tried to avail the spotify premium for students. I was able to reach the sheerid process, but the browser seemed to have stopped working. So I pressed the back button and hoping t...

Jacob

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Re: Student subscription at the end of 0.99 3months deal

I can either go to a sign-up page for the student discount (without the 0.99 offer) or go to a sign-up page for the 0.99 offer, which will become 9.99 after 3 months. I don't see a "student" option there. How do I still get both?

Newbie

I can either go to a sign-up page for the student discount (without the 0.99 offer) or go to a sign-up page for the 0.99 offer, which will become 9.99 after 3 months. I don't see a "student" option t...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Me cobraron cuenta normal y cuenta de estudiante

Hola tengo un cobro de ADYEN*SPOTIFY por el 3 de mayo 49.00y tengo otro por 99.00 el 2 de mayo. Tengo la cuenta de estudiante. Como hacer para que no me cobren los dos y que regresen o tomen en cuenta los 99.00

Visitor

Hola tengo un cobro de ADYEN*SPOTIFY por  el 3 de mayo 49.00y tengo otro por 99.00 el 2 de mayo.   Tengo la cuenta de estudiante. Como hacer para que no me cobren los dos y que regresen o...

OptimuzKrice

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Problema con spotify estudiantes!!!!!

El momento de ingresar los datos de mi tarjeta, automaticamente me descontaron de mi tarjeta 2.99$ Sin ni si quiera haber realizado los siguientes pasos que solicitaba. Resuelvan el problema y devuelvan mi dinero!!

Casual Listener

El momento de ingresar los datos de mi tarjeta, automaticamente me descontaron de mi tarjeta 2.99$ Sin ni si quiera haber realizado los siguientes pasos que solicitaba. Resuelvan el problema y devuel...

Vergas

Newbie

540 Views

5 replies

1 likes

  • 540 Views
  • 5 replies
  • 1 likes

Student discount for university students

Hello everyone, I'd have a problem with getting premium as a student. 3 days ago I added my card number, and I sent a document to verify that I'm a university student. The document contained my full name, name of the university, my faculty and the cu...

Casual Listener

Hello everyone,   I'd have a problem with getting premium as a student. 3 days ago I added my card number, and I sent a document to verify that I'm a university student. The document contained...

dorathexplorer2

Casual Listener

319 Views

2 replies

0 likes

  • 319 Views
  • 2 replies
  • 0 likes

Re: Post of the Week: Payment for student discount

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?

Newbie

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?   

Tom

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to use paypal to sign up to the student discount?

Newbie

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to us...

Maxim

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Charged for student discount, still no change.

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the receipt section.

Newbie

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the recei...

AnotherGinger

Newbie

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

my money was taken

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took

Casual Listener

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and retu...

Jacob

Community Legend

319 Views

3 replies

0 likes

  • 319 Views
  • 3 replies
  • 0 likes

Studentenrabatt in Österreich

Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...

Newbie

Hallo, ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist d...

Maxim

Spotify Star

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Spotify Premium for students

Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am a student, i have a discount-code for spotify, which I only ...

Newbie

Hi Guys,   Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am ...

Jack

Roadie

496 Views

2 replies

0 likes

Account
Premium
Subscription
  • 496 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...

Newbie

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según e...

MonicaM_Bogota

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount, being charge full premium

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...

Newbie

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee.  When I go to update my card information it shows that I still have the student rate of $4....

MonicaM_Bogota

Roadie

937 Views

1 replies

0 likes

Payments
premium rate
updating payment
  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscribed to Premium for student, had no answer

Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.

Newbie

Hello,   I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even...

MonicaM_Bogota

Roadie

316 Views

1 replies

1 likes

  • 316 Views
  • 1 replies
  • 1 likes

Solved!! Charged twice and still a Free user

Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.

Regular

Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.

Herick

Regular

585 Views

7 replies

0 likes

  • 585 Views
  • 7 replies
  • 0 likes

Solved!! Student offer

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Newbie

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Maxim

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Student discount only by creditcard

Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...

Newbie

Hello,   I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...

Maxim

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes