Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13892 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146729 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34509 Views
19 replies
1 likes
My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took
My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and retu...
Community Legend
363 Views
3 replies
0 likes
Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...
Hallo, ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist d...
Spotify Star
689 Views
1 replies
0 likes
Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am a student, i have a discount-code for spotify, which I only ...
Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am ...
Roadie
572 Views
2 replies
0 likes
He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...
He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según e...
Roadie
482 Views
1 replies
0 likes
I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...
I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4....
Roadie
1056 Views
1 replies
0 likes
Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.
Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even...
Roadie
364 Views
1 replies
1 likes
Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.
Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.
Regular
730 Views
7 replies
0 likes
I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?
I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?
Spotify Star
407 Views
1 replies
0 likes
Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...
Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...
Spotify Star
244 Views
1 replies
0 likes
Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,
Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...
Community Legend
504 Views
5 replies
0 likes
I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!
I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...
Spotify Star
425 Views
1 replies
0 likes
Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...
Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...
Community Legend
293 Views
1 replies
1 likes
I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...
I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...
Not applicable
369 Views
2 replies
0 likes
Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?
Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...
Spotify Star
337 Views
2 replies
0 likes
EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?
EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?
Spotify Star
316 Views
1 replies
0 likes
So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when the payment will go through and if everything was don...
So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when th...
Spotify Star
284 Views
1 replies
0 likes
Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium
Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium
Spotify Star
315 Views
1 replies
0 likes
Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rechnung steht immer noch 9,99€. Wie ändert sich das?
Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rec...
Spotify Star
307 Views
1 replies
0 likes
I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW I HAVE A PENDING CHARGE FOR BOTH. HOW CAN THIS BE FIXED?
I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW ...
Community Legend
273 Views
1 replies
0 likes
Hello, I'm a high school student and i wanted to make use of the 50% discount for students.Unfortunately, the only payment method that appears is the credit card method.Isn't it possible to make use of a PayPal payment for this discount?
Hello, I'm a high school student and i wanted to make use of the 50% discount for students. Unfortunately, the only payment method that appears is the credit card method. Isn't it p...
Spotify Star
354 Views
1 replies
0 likes
