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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9461 Views

5 replies

0 likes

Premium for Students
  • 9461 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14739 Views

10 replies

2 likes

Premium for Students
  • 14739 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24180 Views

11 replies

1 likes

Premium for Students
  • 24180 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168711 Views

110 replies

148 likes

Premium for Students
  • 168711 Views
  • 110 replies
  • 148 likes

Problema con spotify estudiantes!!!!!

El momento de ingresar los datos de mi tarjeta, automaticamente me descontaron de mi tarjeta 2.99$ Sin ni si quiera haber realizado los siguientes pasos que solicitaba. Resuelvan el problema y devuelvan mi dinero!!

Casual Listener

El momento de ingresar los datos de mi tarjeta, automaticamente me descontaron de mi tarjeta 2.99$ Sin ni si quiera haber realizado los siguientes pasos que solicitaba. Resuelvan el problema y devuel...

Vergas

Newbie

830 Views

5 replies

1 likes

  • 830 Views
  • 5 replies
  • 1 likes

Student discount for university students

Hello everyone, I'd have a problem with getting premium as a student. 3 days ago I added my card number, and I sent a document to verify that I'm a university student. The document contained my full name, name of the university, my faculty and the cu...

Casual Listener

Hello everyone,   I'd have a problem with getting premium as a student. 3 days ago I added my card number, and I sent a document to verify that I'm a university student. The document contained...

dorathexplorer2

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Re: Post of the Week: Payment for student discount

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?

Newbie

Hola, yo hice el tramite pero no me aceptaron la suscripcion de universitario, pero en mi tarjeta hicieron el cobro. Como cancelo el pago? me devuelven mi dinero?   

Tom

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to use paypal to sign up to the student discount?

Newbie

I've been paying for premium for about a year now via paypal and only just learned of the student discount. I tried to change to student however it would only accept credit card. Is there a way to us...

Maxim

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Charged for student discount, still no change.

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the receipt section.

Newbie

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the recei...

AnotherGinger

Newbie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

my money was taken

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took

Casual Listener

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and retu...

Jacob

Community Legend

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

Studentenrabatt in Österreich

Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...

Newbie

Hallo, ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist d...

Maxim

Spotify Star

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Spotify Premium for students

Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am a student, i have a discount-code for spotify, which I only ...

Newbie

Hi Guys,   Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am ...

Jack

Roadie

657 Views

2 replies

0 likes

Account
Premium
Subscription
  • 657 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...

Newbie

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según e...

MonicaM_Bogota

Roadie

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount, being charge full premium

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...

Newbie

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee.  When I go to update my card information it shows that I still have the student rate of $4....

MonicaM_Bogota

Roadie

1174 Views

1 replies

0 likes

Payments
premium rate
updating payment
  • 1174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscribed to Premium for student, had no answer

Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.

Newbie

Hello,   I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even...

MonicaM_Bogota

Roadie

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Solved!! Charged twice and still a Free user

Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.

Regular

Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.

Herick

Regular

903 Views

7 replies

0 likes

  • 903 Views
  • 7 replies
  • 0 likes

Solved!! Student offer

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Newbie

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Maxim

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Student discount only by creditcard

Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...

Newbie

Hello,   I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...

Maxim

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

My Money Was Taken, But It is Still Free

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,

Casual Listener

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...

Jacob

Community Legend

636 Views

5 replies

0 likes

  • 636 Views
  • 5 replies
  • 0 likes

Student Discount with iDeal

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!

Newbie

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...

Maxim

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Subscription fees have been charged twice

Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...

Newbie

Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...

Tom

Community Legend

362 Views

1 replies

1 likes

  • 362 Views
  • 1 replies
  • 1 likes

Student Premium Trouble

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...

Visitor

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...

user-removed

Not applicable

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Re: Charged for something i didnt buy

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?

Newbie

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...

Bittencourt

Spotify Star

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

AJUDA COM O PLANO DE ESTUDANTES

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Newbie

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Bittencourt

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes