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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17699 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
20012 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
161137 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36657 Views
19 replies
1 likes
I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...
I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4....
Roadie
1126 Views
1 replies
0 likes
Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.
Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even...
Roadie
423 Views
1 replies
1 likes
Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.
Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.
Regular
858 Views
7 replies
0 likes
I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?
I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?
Spotify Star
469 Views
1 replies
0 likes
Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...
Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...
Spotify Star
276 Views
1 replies
0 likes
Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,
Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...
Community Legend
565 Views
5 replies
0 likes
I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!
I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...
Spotify Star
477 Views
1 replies
0 likes
Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...
Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...
Community Legend
327 Views
1 replies
1 likes
I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...
I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...
Not applicable
412 Views
2 replies
0 likes
Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?
Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...
Spotify Star
387 Views
2 replies
0 likes
EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?
EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?
Spotify Star
360 Views
1 replies
0 likes
So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when the payment will go through and if everything was don...
So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when th...
Spotify Star
323 Views
1 replies
0 likes
Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium
Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium
Spotify Star
366 Views
1 replies
0 likes
Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rechnung steht immer noch 9,99€. Wie ändert sich das?
Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rec...
Spotify Star
354 Views
1 replies
0 likes
I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW I HAVE A PENDING CHARGE FOR BOTH. HOW CAN THIS BE FIXED?
I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW ...
Community Legend
313 Views
1 replies
0 likes
Hello, I'm a high school student and i wanted to make use of the 50% discount for students.Unfortunately, the only payment method that appears is the credit card method.Isn't it possible to make use of a PayPal payment for this discount?
Hello, I'm a high school student and i wanted to make use of the 50% discount for students. Unfortunately, the only payment method that appears is the credit card method. Isn't it p...
Spotify Star
394 Views
1 replies
0 likes
I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.
I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.
Casual Listener
867 Views
9 replies
0 likes
Hello everyone, I'm an italian student of the Paganini's conservatory in Genova.I tried to subscribe to spotify with the students offer, but the Sheed ID did not accept it. So does this mean that Spoify does not accept conservatory students for this ...
Hello everyone, I'm an italian student of the Paganini's conservatory in Genova. I tried to subscribe to spotify with the students offer, but the Sheed ID did not accept it. So does this m...
Roadie
429 Views
1 replies
1 likes
Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my bank to told me that the payment has succeed (4.99 euro). After,...
Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my ban...
Spotify Star
449 Views
3 replies
0 likes
Hello, Right now I have a premium membership for spotify, for which I pay with PayPal. I recently switched to iDeal. Now they offer student discount, and I am a university student, but I can't make the switch because the only payment offered for stud...
...an't make the switch because the only payment offered for students is creditcard? Is there any way I can just switch my regular premium to the student premium while just keeping one of my payment m...
Spotify Star
306 Views
1 replies
0 likes
