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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8848 Views

5 replies

0 likes

Premium for Students
  • 8848 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13166 Views

10 replies

2 likes

Premium for Students
  • 13166 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23196 Views

11 replies

1 likes

Premium for Students
  • 23196 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166601 Views

110 replies

148 likes

Premium for Students
  • 166601 Views
  • 110 replies
  • 148 likes

Charged for student discount, still no change.

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the receipt section.

Newbie

I've just subscribed for the student discount premium, and it had charged me the $4.99, but the status didn't change. I also didn't get a receipt in any of my e-mails, or I can't find it in the recei...

AnotherGinger

Newbie

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

my money was taken

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and return a payment that I took

Casual Listener

My money was taken twice in the student package and I still did not check my student file and I get into the application and it appears free yet I do? To get my money back or to be activated and retu...

Jacob

Community Legend

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

Studentenrabatt in Österreich

Hallo,ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist das richtig, oder versteh ich hier etwas falsch? Viele...

Newbie

Hallo, ich würde gern meinen Premium-Account umstellen und den Studentenrabatt nutzen. Leider ist das nicht möglich, da ich in Österreich studiere und Unidays nur Deutschalnd hier unterstützt? Ist d...

Maxim

Spotify Star

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Spotify Premium for students

Hi Guys, Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am a student, i have a discount-code for spotify, which I only ...

Newbie

Hi Guys,   Yesterday I wanted do install the Spotify App on my Windows-PC, all went well. Before that, ive listened to Spotify on the Web-Browser and had a Premium-Account as well. Since I am ...

Jack

Roadie

651 Views

2 replies

0 likes

Account
Premium
Subscription
  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según el verificador de turno no lo soy. Espero se me devu...

Newbie

He realizado hoy cuatro pagos ya por 4.99 euros. He mandado mi expediente dos veces para que se verifique que soy estudiante en tercero de carrera en la universidad de Jaén tal como soy, pero según e...

MonicaM_Bogota

Roadie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount, being charge full premium

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...

Newbie

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee.  When I go to update my card information it shows that I still have the student rate of $4....

MonicaM_Bogota

Roadie

1162 Views

1 replies

0 likes

Payments
premium rate
updating payment
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscribed to Premium for student, had no answer

Hello, I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even on yet.

Newbie

Hello,   I suscribed to the Student Premium offer a week ago, but I didn't have any news if it worked or not and It seems that I somehow still paid 4,99e even though my subscription isn't even...

MonicaM_Bogota

Roadie

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Solved!! Charged twice and still a Free user

Isso tried to do a student account today, i got charged twice and i'm still a Free user.Please someone help me out.

Regular

Isso tried to do a student account today, i got charged twice and i'm still a Free user. Please someone help me out.

Herick

Regular

893 Views

7 replies

0 likes

  • 893 Views
  • 7 replies
  • 0 likes

Solved!! Student offer

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Newbie

I'm a high school student and I thought the student offer was also for high school students so I paid the $4.99+taxes but I'm not eligible for it and they already charged me . What can I do?

Maxim

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Student discount only by creditcard

Hello, I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcard.. Does anyone has an idea how to solve this? Because I don...

Newbie

Hello,   I'm a student in The Netherlands and I would like to get the student discount. The only thing is that I'm paying through PayPal now and I only get to see paying methods with creditcar...

Maxim

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

My Money Was Taken, But It is Still Free

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,

Casual Listener

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...

Jacob

Community Legend

625 Views

5 replies

0 likes

  • 625 Views
  • 5 replies
  • 0 likes

Student Discount with iDeal

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!

Newbie

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...

Maxim

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Subscription fees have been charged twice

Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...

Newbie

Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...

Tom

Community Legend

357 Views

1 replies

1 likes

  • 357 Views
  • 1 replies
  • 1 likes

Student Premium Trouble

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...

Visitor

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...

user-removed

Not applicable

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

Re: Charged for something i didnt buy

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?

Newbie

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...

Bittencourt

Spotify Star

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

AJUDA COM O PLANO DE ESTUDANTES

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Newbie

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Bittencourt

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Student Discount Questions

So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when the payment will go through and if everything was don...

Newbie

So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when th...

osornios

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Premium estudiantes

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

Newbie

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

osornios

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Student und trotzdem 10€?!

Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rechnung steht immer noch 9,99€. Wie ändert sich das?

Newbie

Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rec...

Maxim

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

charged twice

I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW I HAVE A PENDING CHARGE FOR BOTH. HOW CAN THIS BE FIXED?

Newbie

I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW ...

Tom

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes