Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13868 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146677 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money
I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money
Roadie
345 Views
1 replies
0 likes
Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because Spotify has my old Facebook mail (and I changed the mai...
Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because...
372 Views
0 replies
0 likes
Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help
Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help 🙂
Spotify Star
326 Views
1 replies
0 likes
HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank account? Next to that they say that you'll only have to sign u...
HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank acco...
Spotify Star
377 Views
1 replies
0 likes
Good day!I was attempting to apply for student dicount since april 28 and may 2 and I was shocked.I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from the attachment, yet I am still not confirmed. I thought i...
Good day! I was attempting to apply for student dicount since april 28 and may 2 and I was shocked. I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from th...
Community Legend
822 Views
5 replies
0 likes
Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it said my 'Your subscription will automatically renew on...
Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it sai...
275 Views
0 replies
0 likes
it is just for college students?
it is just for college students?
263 Views
0 replies
0 likes
Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal spotify website. I don't know how to complete the p...
Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal ...
233 Views
0 replies
0 likes
I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in and out multiple times. Delete the app and reinsta...
I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in...
311 Views
0 replies
0 likes
Hi, I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ? Thank you!
Hi, I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ? Thank yo...
Roadie
389 Views
1 replies
0 likes
I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student discount on this account a few months ago but stopped w...
I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student disc...
234 Views
0 replies
0 likes
Hi!Several days ago I send in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!
Hi!Several days ago I send in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!
Casual Listener
323 Views
1 replies
0 likes
2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!
2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!
Casual Listener
756 Views
4 replies
0 likes
I'm currently on a student membership with Spotify and have been for over a year now, I've just noticed that student membership is now linked with a free headspace membership. As a current customer would I be able to access this offer of free headspa...
I'm currently on a student membership with Spotify and have been for over a year now, I've just noticed that student membership is now linked with a free headspace membership. As a current customer w...
Spotify Star
602 Views
1 replies
0 likes
I bought a student premium for the wrong account. After the verification of my student status went succesfully I followed the link I recieved on my email to continue the transaction. I was logged in on my account and on my facebook profile while fini...
I bought a student premium for the wrong account. After the verification of my student status went succesfully I followed the link I recieved on my email to continue the transaction. I was logged in ...
Community Legend
551 Views
1 replies
0 likes
So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the same application for the student discount but I don't ...
So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the sam...
Community Legend
720 Views
1 replies
0 likes
I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription
I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription
Community Legend
359 Views
1 replies
0 likes
I just registered for the student discount within the last hour and have a few questions:1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up?2. I checked my bank account and i have already been charged $4.99, ...
I just registered for the student discount within the last hour and have a few questions: 1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up? 2. I chec...
Community Legend
339 Views
1 replies
0 likes
Can somebody help me?Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the application and it did not have premium, and I tried closing and ...
Can somebody help me? Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the a...
Community Legend
1034 Views
8 replies
0 likes
Hello, I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount? Eva
Hello, I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount? Eva
Newbie
383 Views
1 replies
0 likes
