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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10250 Views

6 replies

1 likes

Premium for Students
  • 10250 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16388 Views

10 replies

2 likes

Premium for Students
  • 16388 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25624 Views

11 replies

1 likes

Premium for Students
  • 25624 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171342 Views

110 replies

148 likes

Premium for Students
  • 171342 Views
  • 110 replies
  • 148 likes

My Money Was Taken, But It is Still Free

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help. Best regards,

Casual Listener

Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on...

Jacob

Community Legend

646 Views

5 replies

0 likes

  • 646 Views
  • 5 replies
  • 0 likes

Student Discount with iDeal

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for instance, iDeal? Thanks in advance!

Newbie

I already own a premium subscription and now, I would like to use the student discount. However, the only pay method is creditcard (in the Netherlands). Is there another possibility to pay with, for ...

Maxim

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Subscription fees have been charged twice

Hi Spotify,I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my bank account and saw that the subscription fees for bo...

Newbie

Hi Spotify, I've had a premium account for a few years now. A few days ago I subscribed for the student discount, since Im a student (at Leiden University in the Netherlands). I've just checked my...

Tom

Community Legend

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

Student Premium Trouble

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...

Visitor

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...

user-removed

Not applicable

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Re: Charged for something i didnt buy

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?

Newbie

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...

Bittencourt

Spotify Star

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

AJUDA COM O PLANO DE ESTUDANTES

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Newbie

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

Bittencourt

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Student Discount Questions

So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when the payment will go through and if everything was don...

Newbie

So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when th...

osornios

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Premium estudiantes

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

Newbie

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

osornios

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Student und trotzdem 10€?!

Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rechnung steht immer noch 9,99€. Wie ändert sich das?

Newbie

Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rec...

Maxim

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

charged twice

I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW I HAVE A PENDING CHARGE FOR BOTH. HOW CAN THIS BE FIXED?

Newbie

I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW ...

Tom

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Student discount with PayPal

Hello, I'm a high school student and i wanted to make use of the 50% discount for students.Unfortunately, the only payment method that appears is the credit card method.Isn't it possible to make use of a PayPal payment for this discount?

Newbie

Hello,   I'm a high school student and i wanted to make use of the 50% discount for students. Unfortunately, the only payment method that appears is the credit card method. Isn't it p...

Maxim

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Student discount payment

I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.

Regular

I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.

jessieolstad

Casual Listener

954 Views

9 replies

0 likes

  • 954 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify for Conservatory Students

Hello everyone, I'm an italian student of the Paganini's conservatory in Genova.I tried to subscribe to spotify with the students offer, but the Sheed ID did not accept it. So does this mean that Spoify does not accept conservatory students for this ...

Newbie

Hello everyone, I'm an italian student of the Paganini's conservatory in Genova. I tried to subscribe to spotify with the students offer, but  the Sheed ID did not accept it. So does this m...

Alfredo

Roadie

469 Views

1 replies

1 likes

  • 469 Views
  • 1 replies
  • 1 likes

Problem with Student premium payment

Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my bank to told me that the payment has succeed (4.99 euro). After,...

Casual Listener

Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my ban...

Maxim

Spotify Star

493 Views

3 replies

0 likes

  • 493 Views
  • 3 replies
  • 0 likes

Switching from normal premium to student premium problem

Hello, Right now I have a premium membership for spotify, for which I pay with PayPal. I recently switched to iDeal. Now they offer student discount, and I am a university student, but I can't make the switch because the only payment offered for stud...

Casual Listener

...an't make the switch because the only payment offered for students is creditcard? Is there any way I can just switch my regular premium to the student premium while just keeping one of my payment m...

Maxim

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution descuento para estudiantes (mes de prueba)

Estoy esperando a que validen mi pertenencia a una universidad para poder obtener el descuento de estudiante.... pero mientras podría disfrutar del mes de prueba de Spotify Premium??

Newbie

Estoy esperando a que validen mi pertenencia a una universidad para poder obtener el descuento de estudiante.... pero mientras podría disfrutar del mes de prueba de Spotify Premium??

ZullyB

Roadie

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Worldwide Student Discount (UK)

Hi All!I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball.FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah its not a zipcode its a postcode.THEN, when attempting to...

Casual Listener

Hi All! I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball. FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah it...

AngelaPeace1991

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Superuser Contribution Free trial

Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank accountWhat should i do?

Newbie

Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank account What should i do?

Jason

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Student Account doesn't register (Turkey)

Hi, I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advise dudes.

Casual Listener

Hi,   I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advis...

11121971966

Casual Listener

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Student

I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why?When I signed up for the offer, It did not find my school and did not succeed.

Visitor

I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why? When I signed up for the offer, It did not find my school and did not succee...

Jacob

Community Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes