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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13866 Views

11 replies

1 likes

Premium for Students
  • 13866 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146653 Views

106 replies

145 likes

Premium for Students
  • 146653 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34503 Views

19 replies

1 likes

Premium for Students
  • 34503 Views
  • 19 replies
  • 1 likes

Student Premium

I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the country in my account being "the Netherlands", they told ...

Newbie

I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the countr...

Robert_W

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Charged Twice for student

Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd very much like my 10$ CAD back

Visitor

Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd v...

Maxim

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Discount for Students

I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I think it would be fair to get the money back that I would ha...

Newbie

I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I thin...

Maxim

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Premium for students

Ive had student premium for over a year now and I've just realised for the past few months my account has been charged the full £10. I wasn't given an warning about this and I'm still currently a student. Is it possible to get refunds?

Newbie

Ive had student premium for over a year now and I've just realised for the past few months my account has been charged the full £10. I wasn't given an warning about this and I'm still currently a stu...

Maxim

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount doesn't allow PayPal?

So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? what can I do? Is there anyway to use paypal?

Visitor

So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? what...

Maxim

Spotify Star

1214 Views

1 replies

0 likes

paypal
Portugal
Student
student discount Europe
student discount Portugal
  • 1214 Views
  • 1 replies
  • 0 likes

I have a problem with Premium for Students

I bought it and only after i discovered that my school isn't included in the list, so I can't have Premium but they have just take the money on my Postepay... what i can do for have my money back?(Sorry for my english)

Casual Listener

I bought it and only after i discovered that my school isn't included in the list, so I can't have Premium but they have just take the money on my Postepay... what i can do for have my money back? (...

justinewin_

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Can't find my school

Hi!I can't find my school in the choices that are proposed. I'm french and i'm a student in Lyon's Institut Paul Bocuse.How can i get the discount?

Casual Listener

Hi! I can't find my school in the choices that are proposed. I'm french and i'm a student in Lyon's Institut Paul Bocuse. How can i get the discount?

Pguieysse

Casual Listener

1125 Views

2 replies

0 likes

  • 1125 Views
  • 2 replies
  • 0 likes

Worldwide Student Discount

I was trying to change my account from a normal account to the student account.

Newbie

I was trying to change my account from a normal account to the student account.

Jacob

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro de descuento de estudiante sin tener premium

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobraron los 50$ , esto no es justo ya que lo tuve que vo...

Newbie

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobrar...

MonicaM_Bogota

Roadie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount with wrong account

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying.I wanted to get my student discount for premium but it got linked to my Spanish account ...

Newbie

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying. I wanted to get my student dis...

MonicaM_Bogota

Roadie

386 Views

1 replies

1 likes

  • 386 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't sign up for student subscription

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else?

Newbie

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else? 

MonicaM_Bogota

Roadie

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Paid for student premium but i havent got it

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Casual Listener

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Robert_W

Community Legend

726 Views

7 replies

0 likes

  • 726 Views
  • 7 replies
  • 0 likes

Never heard back about student validation?

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student status?

Newbie

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student...

KatesHere

Community Legend

2839 Views

2 replies

1 likes

  • 2839 Views
  • 2 replies
  • 1 likes

What does it take to get my school listed and qualified for a student discount?

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

Newbie

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

KatesHere

Community Legend

1494 Views

1 replies

0 likes

  • 1494 Views
  • 1 replies
  • 0 likes

Solved!! Charged for student Spotify and premium

Hello,I have been charged for the student Spotify despite it saying that I wouldn't be charged until I'd provided proof of enrolment. I decided to just use the regular premium instead.Upon checking my credit card statement I have noticed I've been ch...

Newbie

Hello, I have been charged for the student Spotify despite it saying that I wouldn't be charged until I'd provided proof of enrolment. I decided to just use the regular premium instead. Upon chec...

MattSuda

Spotify Star

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes

Studentenkorting op bestaand Premium account

Ik heb al een premium account en omdat ik student ben, wil ik graag de studentenkorting. Telkens als ik dit aanklik komt dit in beeld te staan. Heb het al meerdere malen geprobeerd. Wie kan mij helpen? Groetjes Kelsey

Casual Listener

Ik heb al een premium account en omdat ik student ben, wil ik graag de studentenkorting. Telkens als ik dit aanklik komt dit in beeld te staan. Heb het al meerdere malen geprobeerd. Wie kan mij helpe...

Hubo

Community Legend

994 Views

3 replies

0 likes

  • 994 Views
  • 3 replies
  • 0 likes

Solved!! Student discount not working

I just cancelled my premium family subscription to avail the student discount which cost a lot less. But, earlier when I tried to subscribe for premium for student, it just charged my credit card and no changes were made. I'm still a free user. I hav...

Casual Listener

I just cancelled my premium family subscription to avail the student discount which cost a lot less. But, earlier when I tried to subscribe for premium for student, it just charged my credit card and...

Tom

Community Legend

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

I bought Premium for students, they charged me but I do not have Premium

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This has been happening for awhile now.

Casual Listener

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This h...

Jacob

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes