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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9462 Views

5 replies

0 likes

Premium for Students
  • 9462 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14750 Views

10 replies

2 likes

Premium for Students
  • 14750 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24183 Views

11 replies

1 likes

Premium for Students
  • 24183 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168721 Views

110 replies

148 likes

Premium for Students
  • 168721 Views
  • 110 replies
  • 148 likes

Solved!! discount for students

So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the same application for the student discount but I don't ...

Visitor

So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the sam...

Jacob

Community Legend

837 Views

1 replies

0 likes

Account
discount
problem
Student
  • 837 Views
  • 1 replies
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Re: I bought Premium for students, they charged me but I do not have Premium

I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription

Newbie

I have the same problem I bought premium for students, but still dont have it & money deducted from debit card. What can I do or how do I cancel subscription

Jacob

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Student Discount Issues

I just registered for the student discount within the last hour and have a few questions:1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up?2. I checked my bank account and i have already been charged $4.99, ...

Newbie

I just registered for the student discount within the last hour and have a few questions: 1. Should i have gotten a confirmation e-mail from spotify about my student discount sign up? 2. I chec...

Jacob

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

I bought Premium for students, they charged me but I do not have Premium

Can somebody help me?Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the application and it did not have premium, and I tried closing and ...

Regular

Can somebody help me? Yesterday I bought Premium for students, the system showed me a message that they still do not charge, I looked at the card today and they charged me. I opened the a...

Jacob

Community Legend

1313 Views

8 replies

0 likes

Premium
Subscription
  • 1313 Views
  • 8 replies
  • 0 likes

Studentenkorting op bestaand Premium account

Hello, I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount? Eva

Newbie

Hello,    I just found out that you can get student discount, but i already paid for almost a year. Can i get a refund of the discount?   Eva

thartmann

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Student Premium

I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the country in my account being "the Netherlands", they told ...

Newbie

I tried to update my Spotify Account to Student Premium, but it did not work. I am from and currently in Germany but am studying in the Netherlands. When I tried to upgrade to Premium with the countr...

Robert_W

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Charged Twice for student

Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd very much like my 10$ CAD back

Visitor

Hi, i tried to buy the student premium for 4.99, it failed once so i tried again and it failled again i looked into my bank account and it took both 4.99 and i do not have premium what so ever. I'd v...

Maxim

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Discount for Students

I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I think it would be fair to get the money back that I would ha...

Newbie

I have had an account for about a year and was unaware of such a discount. I shall switch to it now (As i am a student), but as a result of not being informed, I have lost a lot of money! I thin...

Maxim

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Premium for students

Ive had student premium for over a year now and I've just realised for the past few months my account has been charged the full £10. I wasn't given an warning about this and I'm still currently a student. Is it possible to get refunds?

Newbie

Ive had student premium for over a year now and I've just realised for the past few months my account has been charged the full £10. I wasn't given an warning about this and I'm still currently a stu...

Maxim

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount doesn't allow PayPal?

So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? what can I do? Is there anyway to use paypal?

Visitor

So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? what...

Maxim

Spotify Star

1324 Views

1 replies

0 likes

paypal
Portugal
Student
student discount Europe
student discount Portugal
  • 1324 Views
  • 1 replies
  • 0 likes

I have a problem with Premium for Students

I bought it and only after i discovered that my school isn't included in the list, so I can't have Premium but they have just take the money on my Postepay... what i can do for have my money back?(Sorry for my english)

Casual Listener

I bought it and only after i discovered that my school isn't included in the list, so I can't have Premium but they have just take the money on my Postepay... what i can do for have my money back? (...

justinewin_

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Can't find my school

Hi!I can't find my school in the choices that are proposed. I'm french and i'm a student in Lyon's Institut Paul Bocuse.How can i get the discount?

Casual Listener

Hi! I can't find my school in the choices that are proposed. I'm french and i'm a student in Lyon's Institut Paul Bocuse. How can i get the discount?

Pguieysse

Casual Listener

1228 Views

2 replies

0 likes

  • 1228 Views
  • 2 replies
  • 0 likes

Worldwide Student Discount

I was trying to change my account from a normal account to the student account.

Newbie

I was trying to change my account from a normal account to the student account.

Jacob

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro de descuento de estudiante sin tener premium

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobraron los 50$ , esto no es justo ya que lo tuve que vo...

Newbie

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobrar...

MonicaM_Bogota

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount with wrong account

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying.I wanted to get my student discount for premium but it got linked to my Spanish account ...

Newbie

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying. I wanted to get my student dis...

MonicaM_Bogota

Roadie

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't sign up for student subscription

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else?

Newbie

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else? 

MonicaM_Bogota

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Paid for student premium but i havent got it

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Casual Listener

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Robert_W

Community Legend

885 Views

7 replies

0 likes

  • 885 Views
  • 7 replies
  • 0 likes

Never heard back about student validation?

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student status?

Newbie

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student...

KatesHere

Community Legend

3089 Views

2 replies

1 likes

  • 3089 Views
  • 2 replies
  • 1 likes

What does it take to get my school listed and qualified for a student discount?

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

Newbie

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

KatesHere

Community Legend

1559 Views

1 replies

0 likes

  • 1559 Views
  • 1 replies
  • 0 likes