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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13868 Views

11 replies

1 likes

Premium for Students
  • 13868 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146676 Views

106 replies

145 likes

Premium for Students
  • 146676 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34503 Views

19 replies

1 likes

Premium for Students
  • 34503 Views
  • 19 replies
  • 1 likes

Superuser Contribution Being charged full price when I am a student still?

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I have only done that twice so I do not know why this...

Newbie

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I ...

MonicaM_Bogota

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is not being accepted!!

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is not working. Any idea of what i am doing wrong? Plea...

Newbie

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is n...

MonicaM_Bogota

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Student discount problem

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal premium and i started my premium im using normal prem...

Newbie

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal pr...

Tom

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Wrong premium.

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Casual Listener

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Tom

Community Legend

412 Views

3 replies

0 likes

  • 412 Views
  • 3 replies
  • 0 likes

Premium issues

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The price should have changed at my last billing date w...

Casual Listener

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The ...

Maxim

Spotify Star

429 Views

3 replies

0 likes

  • 429 Views
  • 3 replies
  • 0 likes

I was trying to subscribe to Student disct but the verification failed and my card was charged TWICE

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. But days passed, still there's nothing. Thanks!

Newbie

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. ...

Maxim

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Pay and Not premium

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium??? why spotify not have number phone??? Fast respon from spotify

Newbie

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium???   why spotify not have number phone???   F...

MattSuda

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Me cobraron el plan de estudiante pero no me dejo poner mis datos de estudiante

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mis datos o para rembolsar

Casual Listener

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mi...

MattSuda

Spotify Star

904 Views

5 replies

0 likes

  • 904 Views
  • 5 replies
  • 0 likes

Changing from Premium to Student

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click on the student discount tab it asks for my credit ca...

Newbie

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click o...

Robert_W

Community Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Payment made (no premium) but still no refund

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Casual Listener

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Maxim

Spotify Star

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja seguir con el plan de estudiante

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo intente tres veces, con diferentes tarjetas y de n...

Newbie

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo...

Maria_B

Moderator

1641 Views

1 replies

0 likes

estudiante
Student
universitario
  • 1641 Views
  • 1 replies
  • 0 likes

SPOTIFY Student Account not working

Hi Guys,I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify is not letting me do this. Whenever I try and go pre...

Casual Listener

Hi Guys, I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify...

Robert_W

Community Legend

647 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 647 Views
  • 1 replies
  • 0 likes

No longer a student trying to update billing information

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I got an email that says I will lose Spotify premium ...

Newbie

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I ...

MattSuda

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Problema Spotify Estudiantes

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

Newbie

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

MattSuda

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

iDeal payment system for the Netherlands

Hi, I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can only do this with a creditcard and I don't have one. The site d...

Newbie

Hi,  I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can o...

MattSuda

Spotify Star

1410 Views

2 replies

0 likes

  • 1410 Views
  • 2 replies
  • 0 likes

Cargo a tarjeta spotify estudiantes

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuela tuve problemas de Internet y repetí el registro 3...

Casual Listener

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuel...

MattSuda

Spotify Star

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
  • 0 likes

Cant get student discount discount because of college in different country

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. And i cant change my address to the north because im...

Newbie

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. A...

Tom

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Paying Studentspremium without creditcard

Hello,I'm from the Netherlands and I have Spotify Premium. I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card?How can I get Spotify Premium Student without using a credit card? Because I don't ...

Newbie

Hello, I'm from the Netherlands and I have Spotify Premium.  I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card? How can I get Spotify...

Hubo

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Spotify has charged 14.97 euros instead of 4.99 euros

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I've sent the documents and all but i've inserted my c...

Casual Listener

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I...

Shaka96

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes