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Please see below the most popular frequently asked questions.

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22343 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22343 Views
  • 17 replies
  • 0 likes

Termination of Student Account

Can I cancle my Student account whenever I want, like the normal Spotify Premium?

  • Newbie
  •  Can I cancle my Student account whenever I want, like the normal Spotify Premium?
  • Hubo
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! If I switch to Student, Lose all Settings?

If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks

  • Casual Listener
  • If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks 
  • halfchihuahua
  • Casual Listener
  • 1088 Views
  • 2 replies
  • 0 likes
  • 1088 Views
  • 2 replies
  • 0 likes

Switching from Premium to Student Discount

I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!

  • Visitor
  • I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!
  • MartinStoichkov
  • Community Legend
  • 697 Views
  • 3 replies
  • 0 likes
  • 697 Views
  • 3 replies
  • 0 likes

Student Discount for non title IV schools

Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)?

  • Newbie
  • Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)? 
  • Maxim
  • Spotify Star
  • 734 Views
  • 1 replies
  • 1 likes
  • 734 Views
  • 1 replies
  • 1 likes

Student Account after Graduation

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still wants to verify I am a student...

  • Casual Listener
  • I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still want...
  • Jacob
  • Community Legend
  • 4398 Views
  • 3 replies
  • 0 likes
  • 4398 Views
  • 3 replies
  • 0 likes

subscription

I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.

  • Newbie
  • I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

acces with my smart tv

hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not connect, saying i have to get the premuim version. so, ...

  • Newbie
  • hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not c...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Switch from regular premium subscription to discounted student subscription

Hi! I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switching over from the regular premium plan to the discounted stud...

  • Newbie
  • Hi!   I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switchi...
  • Maxim
  • Spotify Star
  • 816 Views
  • 1 replies
  • 0 likes
  • discount
    plan
    Premium
    Student
    Subscription
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline browsing not working

I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am offline and other friends of mine are able to do that ...

  • Casual Listener
  • I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am off...
  • KatesHere
  • Community Legend
  • 827 Views
  • 3 replies
  • 0 likes
  • 827 Views
  • 3 replies
  • 0 likes

Can't get my student discount to apply to my premium rate

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

  • Newbie
  • I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.
  • MattSuda
  • Spotify Star
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Rabatt für Studenten

Hallo Spotify Team,ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht.Obwohl wird mir gesagt, dass "Abo ändern oder kündigenDu hast zur Zeit Spotify Premium für Studenten abonniert." wird mit 9,99 € statt 4,99 ...

  • Newbie
  • Hallo Spotify Team, ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht. Obwohl wird mir gesagt, dass "Abo ändern oder kündigen Du hast zur Zeit S...
  • Maxim
  • Spotify Star
  • 875 Views
  • 1 replies
  • 0 likes
  • 875 Views
  • 1 replies
  • 0 likes

Redirects to home page

Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you please advise how to access the discountThanks!

  • Casual Listener
  • Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you p...
  • Maxim
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium with student discount

Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got frozen. I loaded my visa and I proceeded with the pa...

  • Visitor
  • Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got f...
  • Maria_B
  • Moderator
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Re: Double Charged

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 & refund to my credit card ASAP.

  • Casual Listener
  • I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 &am...
  • Gringo1870
  • Casual Listener
  • 700 Views
  • 2 replies
  • 0 likes
  • 700 Views
  • 2 replies
  • 0 likes

Facebook - email

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

  • Newbie
  • Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook
  • MattSuda
  • Spotify Star
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Help

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I'm getting charges regular price. How do I get ahold of someone...

  • Visitor
  • I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I...
  • MattSuda
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Why was I charged $27.50

Why was I charged $27.50

  • Newbie
  • Why was I charged $27.50
  • MattSuda
  • Spotify Star
  • 733 Views
  • 1 replies
  • 0 likes
  • 733 Views
  • 1 replies
  • 0 likes

Problem with student discount

Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I verified that I still want the discount. Now I see that Spo...

  • Newbie
  • Hello,   I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I...
  • bl4ckb1rd
  • Casual Listener
  • 942 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 942 Views
  • 2 replies
  • 0 likes

Staff at university can i get student discount?

I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?

  • Newbie
  • I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?
  • MartinStoichkov
  • Community Legend
  • 4644 Views
  • 1 replies
  • 0 likes
  • 4644 Views
  • 1 replies
  • 0 likes