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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8856 Views

5 replies

0 likes

Premium for Students
  • 8856 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13180 Views

10 replies

2 likes

Premium for Students
  • 13180 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23202 Views

11 replies

1 likes

Premium for Students
  • 23202 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166621 Views

110 replies

148 likes

Premium for Students
  • 166621 Views
  • 110 replies
  • 148 likes

I bought Premium for students, they charged me but I do not have Premium

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This has been happening for awhile now.

Casual Listener

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This h...

Jacob

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged full price when I am a student still?

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I have only done that twice so I do not know why this...

Newbie

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I ...

MonicaM_Bogota

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is not being accepted!!

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is not working. Any idea of what i am doing wrong? Plea...

Newbie

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is n...

MonicaM_Bogota

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Student discount problem

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal premium and i started my premium im using normal prem...

Newbie

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal pr...

Tom

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Wrong premium.

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Casual Listener

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Tom

Community Legend

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

Premium issues

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The price should have changed at my last billing date w...

Casual Listener

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The ...

Maxim

Spotify Star

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

I was trying to subscribe to Student disct but the verification failed and my card was charged TWICE

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. But days passed, still there's nothing. Thanks!

Newbie

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. ...

Maxim

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Solved!! Pay and Not premium

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium??? why spotify not have number phone??? Fast respon from spotify

Newbie

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium???   why spotify not have number phone???   F...

MattSuda

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Solved!! Me cobraron el plan de estudiante pero no me dejo poner mis datos de estudiante

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mis datos o para rembolsar

Casual Listener

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mi...

MattSuda

Spotify Star

1049 Views

5 replies

0 likes

  • 1049 Views
  • 5 replies
  • 0 likes

Changing from Premium to Student

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click on the student discount tab it asks for my credit ca...

Newbie

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click o...

Robert_W

Community Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Payment made (no premium) but still no refund

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Casual Listener

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Maxim

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja seguir con el plan de estudiante

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo intente tres veces, con diferentes tarjetas y de n...

Newbie

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo...

Maria_B

Moderator

1735 Views

1 replies

0 likes

estudiante
Student
universitario
  • 1735 Views
  • 1 replies
  • 0 likes

SPOTIFY Student Account not working

Hi Guys,I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify is not letting me do this. Whenever I try and go pre...

Casual Listener

Hi Guys, I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify...

Robert_W

Community Legend

714 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 714 Views
  • 1 replies
  • 0 likes

No longer a student trying to update billing information

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I got an email that says I will lose Spotify premium ...

Newbie

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I ...

MattSuda

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Problema Spotify Estudiantes

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

Newbie

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

MattSuda

Spotify Star

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

iDeal payment system for the Netherlands

Hi, I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can only do this with a creditcard and I don't have one. The site d...

Newbie

Hi,  I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can o...

MattSuda

Spotify Star

1518 Views

2 replies

0 likes

  • 1518 Views
  • 2 replies
  • 0 likes

Cargo a tarjeta spotify estudiantes

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuela tuve problemas de Internet y repetí el registro 3...

Casual Listener

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuel...

MattSuda

Spotify Star

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Cant get student discount discount because of college in different country

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. And i cant change my address to the north because im...

Newbie

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. A...

Tom

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Paying Studentspremium without creditcard

Hello,I'm from the Netherlands and I have Spotify Premium. I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card?How can I get Spotify Premium Student without using a credit card? Because I don't ...

Newbie

Hello, I'm from the Netherlands and I have Spotify Premium.  I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card? How can I get Spotify...

Hubo

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify has charged 14.97 euros instead of 4.99 euros

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I've sent the documents and all but i've inserted my c...

Casual Listener

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I...

Shaka96

Casual Listener

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes