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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10255 Views

6 replies

1 likes

Premium for Students
  • 10255 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16401 Views

10 replies

2 likes

Premium for Students
  • 16401 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25633 Views

11 replies

1 likes

Premium for Students
  • 25633 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171350 Views

110 replies

148 likes

Premium for Students
  • 171350 Views
  • 110 replies
  • 148 likes

Superuser Contribution Cobro de descuento de estudiante sin tener premium

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobraron los 50$ , esto no es justo ya que lo tuve que vo...

Newbie

No entiendo porque spotify al estar haciendo paso a paso la transacción de descuento de estudiante, primero té cobran y después checas a ver si eres estudiante. Pero aunque no se pudiera ya te cobrar...

MonicaM_Bogota

Roadie

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount with wrong account

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying.I wanted to get my student discount for premium but it got linked to my Spanish account ...

Newbie

So I have two different accounts for Spotify as I moved from Spain to the UK in September for uni and I keep switching them depending on the country I am staying. I wanted to get my student dis...

MonicaM_Bogota

Roadie

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't sign up for student subscription

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else?

Newbie

I have received an email saying that my sheer.id has been verified. However, when I click on the link on my email it comes to a page not found. Is this happening with anyone else? 

MonicaM_Bogota

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Paid for student premium but i havent got it

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Casual Listener

1 week ago i paid for student premium but after first form i didnt find my school cause i am a high school student but i paid for it and i didn't get a feedback about it. There is noone to help.

Robert_W

Community Legend

900 Views

7 replies

0 likes

  • 900 Views
  • 7 replies
  • 0 likes

Never heard back about student validation?

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student status?

Newbie

I tried to get the student discount a week ago and it told me I would hear back in a few (3?) days and I never have but they have already charged me. How long can it take for them to check my student...

KatesHere

Community Legend

3100 Views

2 replies

1 likes

  • 3100 Views
  • 2 replies
  • 1 likes

What does it take to get my school listed and qualified for a student discount?

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

Newbie

I attend Penn Foster College Online. I believe it is reputable enough to be listed as a College to recieve a discount...don't you? I pay cash for my tuition and it is accredited.

KatesHere

Community Legend

1563 Views

1 replies

0 likes

  • 1563 Views
  • 1 replies
  • 0 likes

Solved!! Charged for student Spotify and premium

Hello,I have been charged for the student Spotify despite it saying that I wouldn't be charged until I'd provided proof of enrolment. I decided to just use the regular premium instead.Upon checking my credit card statement I have noticed I've been ch...

Newbie

Hello, I have been charged for the student Spotify despite it saying that I wouldn't be charged until I'd provided proof of enrolment. I decided to just use the regular premium instead. Upon chec...

MattSuda

Spotify Star

1029 Views

2 replies

0 likes

  • 1029 Views
  • 2 replies
  • 0 likes

Studentenkorting op bestaand Premium account

Ik heb al een premium account en omdat ik student ben, wil ik graag de studentenkorting. Telkens als ik dit aanklik komt dit in beeld te staan. Heb het al meerdere malen geprobeerd. Wie kan mij helpen? Groetjes Kelsey

Casual Listener

Ik heb al een premium account en omdat ik student ben, wil ik graag de studentenkorting. Telkens als ik dit aanklik komt dit in beeld te staan. Heb het al meerdere malen geprobeerd. Wie kan mij helpe...

Hubo

Community Legend

1163 Views

3 replies

0 likes

  • 1163 Views
  • 3 replies
  • 0 likes

Solved!! Student discount not working

I just cancelled my premium family subscription to avail the student discount which cost a lot less. But, earlier when I tried to subscribe for premium for student, it just charged my credit card and no changes were made. I'm still a free user. I hav...

Casual Listener

I just cancelled my premium family subscription to avail the student discount which cost a lot less. But, earlier when I tried to subscribe for premium for student, it just charged my credit card and...

Tom

Community Legend

956 Views

3 replies

0 likes

  • 956 Views
  • 3 replies
  • 0 likes

I bought Premium for students, they charged me but I do not have Premium

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This has been happening for awhile now.

Casual Listener

I am having this problem. I am on the students premium, and they did charge me, still taking the amount out of my bank, but i cant listen to any music when im offline. Dont know what to do. This h...

Jacob

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged full price when I am a student still?

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I have only done that twice so I do not know why this...

Newbie

Hey, not cool Spotify. I am being charged the full premium price when I am still a student and I have not used 3 years worth of it. I know that it applies for one year and you have to re-apply and I ...

MonicaM_Bogota

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is not being accepted!!

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is not working. Any idea of what i am doing wrong? Plea...

Newbie

I decided to get the student discount and when i put my mom's credit card its says that my credit card isn't in a good day. I already tried 100 times, with different cards, in different days but is n...

MonicaM_Bogota

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Student discount problem

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal premium and i started my premium im using normal prem...

Newbie

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal pr...

Tom

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Wrong premium.

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Casual Listener

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Tom

Community Legend

532 Views

3 replies

0 likes

  • 532 Views
  • 3 replies
  • 0 likes

Premium issues

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The price should have changed at my last billing date w...

Casual Listener

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The ...

Maxim

Spotify Star

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

I was trying to subscribe to Student disct but the verification failed and my card was charged TWICE

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. But days passed, still there's nothing. Thanks!

Newbie

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. ...

Maxim

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Pay and Not premium

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium??? why spotify not have number phone??? Fast respon from spotify

Newbie

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium???   why spotify not have number phone???   F...

MattSuda

Spotify Star

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Solved!! Me cobraron el plan de estudiante pero no me dejo poner mis datos de estudiante

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mis datos o para rembolsar

Casual Listener

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mi...

MattSuda

Spotify Star

1070 Views

5 replies

0 likes

  • 1070 Views
  • 5 replies
  • 0 likes

Changing from Premium to Student

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click on the student discount tab it asks for my credit ca...

Newbie

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click o...

Robert_W

Community Legend

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes