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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

20016 Views

11 replies

1 likes

Premium for Students
  • 20016 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

161160 Views

109 replies

147 likes

Premium for Students
  • 161160 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36657 Views

19 replies

1 likes

Premium for Students
  • 36657 Views
  • 19 replies
  • 1 likes

Premium issues

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The price should have changed at my last billing date w...

Casual Listener

So, I changed my premium account from general premium to student premium, using my UNIdays account, but I am still being charged the full amount of £9.99 when I should be getting a 50% discount. The ...

Maxim

Spotify Star

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

I was trying to subscribe to Student disct but the verification failed and my card was charged TWICE

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. But days passed, still there's nothing. Thanks!

Newbie

I was trying to subscribe to Student discount but the verification failed and my card was charged twice. I've read somewhere here in the community that my money will reappear after 48 hrs. ...

Maxim

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Pay and Not premium

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium??? why spotify not have number phone??? Fast respon from spotify

Newbie

l've paid for premium students through the bukopin bank ( master card ) and it's been billed twice on the bill, but i'm not yet a premium???   why spotify not have number phone???   F...

MattSuda

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Me cobraron el plan de estudiante pero no me dejo poner mis datos de estudiante

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mis datos o para rembolsar

Casual Listener

Compre el plan de estudiante y se cobro al instante luego me mando a otra pagina para poner mis datos de escuela pero cuando le puse enviar se trabó y se cerró la aplicacon como le hago para poner mi...

MattSuda

Spotify Star

992 Views

5 replies

0 likes

  • 992 Views
  • 5 replies
  • 0 likes

Changing from Premium to Student

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click on the student discount tab it asks for my credit ca...

Newbie

I currently have a Premium subscription but just recently enrolled in college. I would like to change to the student discount, because like most students, every dollar now counts haha. When I click o...

Robert_W

Community Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Payment made (no premium) but still no refund

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Casual Listener

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Maxim

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja seguir con el plan de estudiante

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo intente tres veces, con diferentes tarjetas y de n...

Newbie

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo...

Maria_B

Moderator

1705 Views

1 replies

0 likes

estudiante
Student
universitario
  • 1705 Views
  • 1 replies
  • 0 likes

SPOTIFY Student Account not working

Hi Guys,I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify is not letting me do this. Whenever I try and go pre...

Casual Listener

Hi Guys, I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify...

Robert_W

Community Legend

683 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 683 Views
  • 1 replies
  • 0 likes

No longer a student trying to update billing information

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I got an email that says I will lose Spotify premium ...

Newbie

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I ...

MattSuda

Spotify Star

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Problema Spotify Estudiantes

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

Newbie

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

MattSuda

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

iDeal payment system for the Netherlands

Hi, I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can only do this with a creditcard and I don't have one. The site d...

Newbie

Hi,  I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can o...

MattSuda

Spotify Star

1484 Views

2 replies

0 likes

  • 1484 Views
  • 2 replies
  • 0 likes

Cargo a tarjeta spotify estudiantes

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuela tuve problemas de Internet y repetí el registro 3...

Casual Listener

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuel...

MattSuda

Spotify Star

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

Cant get student discount discount because of college in different country

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. And i cant change my address to the north because im...

Newbie

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. A...

Tom

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Paying Studentspremium without creditcard

Hello,I'm from the Netherlands and I have Spotify Premium. I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card?How can I get Spotify Premium Student without using a credit card? Because I don't ...

Newbie

Hello, I'm from the Netherlands and I have Spotify Premium.  I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card? How can I get Spotify...

Hubo

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify has charged 14.97 euros instead of 4.99 euros

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I've sent the documents and all but i've inserted my c...

Casual Listener

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I...

Shaka96

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Got charged for no reason

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the subscription! In fact, I got charged 2 times 4,99$.... Can you ...

Newbie

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the s...

kejt_

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Wasn't qualified for the student discount, now money is reserved on bank account.

Hi!As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription.Will the money be released again, or will they be drawn from the a...

Newbie

Hi! As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription. Will the mo...

Maxim

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Time frame of receiving email confirmation

I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter here?

Casual Listener

I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter...

MattSuda

Spotify Star

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes

Premium student document diploma ask

Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish law, i am a graduate BUT i have a right to discount...

Casual Listener

Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish ...

MattSuda

Spotify Star

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes