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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17704 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
20018 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
161162 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36658 Views
19 replies
1 likes
I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than what I should have. Is there anything I can do? beca...
I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than w...
Community Legend
455 Views
1 replies
0 likes
Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?
Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?
Spotify Star
496 Views
1 replies
0 likes
I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to pay for it through PayPal. I don't have a credit ca...
I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to ...
Spotify Star
354 Views
1 replies
0 likes
DESCRIPTIONI put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) but GUESS WHAT?! you already took the money out of ca...
DESCRIPTION I put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) ...
Spotify Star
303 Views
1 replies
0 likes
Hello, I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer.When I click on "go to premium" on student when i'm logged, I have a form ask me for my credit card in...
Hello, I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer. When I click on "go to premium" on stude...
Spotify Star
1072 Views
3 replies
0 likes
Hallo,Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?
Hallo, Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?
Community Legend
536 Views
5 replies
0 likes
Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next payment Spotify had taken the correct £4.99 out of m...
Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next p...
Community Legend
595 Views
3 replies
0 likes
5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the payment that I made(three times) in the receipt part o...
5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the p...
Spotify Star
419 Views
1 replies
1 likes
7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answered. It has now been 7 days, and I have not yet reci...
7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answer...
Spotify Star
741 Views
1 replies
0 likes
Hello,I have been abroad the past 3 months. And I have been getting charged the $9.99 for spotify. I was on the student plan before. Is it because I am abroad or because of the new year. Please let me know how I get back onto Spotify Premium for stud...
...et me know how I get back onto Spotify Premium for students. Thanks
Spotify Star
322 Views
1 replies
0 likes
Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I've come out of it twice and tried again and now cancelled my ...
Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I'v...
Spotify Star
442 Views
2 replies
0 likes
Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free
Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free
Spotify Star
413 Views
2 replies
0 likes
April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and I didn't upload a document. There was no button li...
April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and...
Community Legend
432 Views
1 replies
0 likes
hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statement. what should i do?
hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statemen...
Community Legend
303 Views
1 replies
0 likes
I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spotify while I wait to be verified? Highly disatisfied...
I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spot...
Spotify Star
323 Views
1 replies
0 likes
I live and study United States.Last weekend, I tried to upgrade my Spotify account to Premium, because soon I will travel and premium would be a better service for the moment.However, I only had problems. Firstly, I have always used my student ID to ...
...ad problems. Firstly, I have always used my student ID to use the discounts available to students in many shops and I have never had any problems. The spotify platform did not recognize my ID, I had to d...
Spotify Star
350 Views
1 replies
0 likes
Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada instituição de ensino, até então ok! Porém, antes ...
Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada...
Spotify Star
317 Views
1 replies
0 likes
Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school.But my school is not in the list, what can I do ? Thanks a lot, Anne
Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school. But my school is not in the list, what can I do ? ...
Spotify Star
1756 Views
1 replies
0 likes
I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already log out and done all things suggested by spotify, but s...
I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already l...
Spotify Star
348 Views
1 replies
0 likes
I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????
I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????
Spotify Star
379 Views
1 replies
0 likes
