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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13773 Views

11 replies

1 likes

Premium for Students
  • 13773 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146352 Views

106 replies

145 likes

Premium for Students
  • 146352 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34481 Views

19 replies

1 likes

Premium for Students
  • 34481 Views
  • 19 replies
  • 1 likes

Terrible service

I live and study United States.Last weekend, I tried to upgrade my Spotify account to Premium, because soon I will travel and premium would be a better service for the moment.However, I only had problems. Firstly, I have always used my student ID to ...

Newbie

...ad problems. Firstly, I have always used my student ID to use the discounts available to students in many shops and I have never had any problems. The spotify platform did not recognize my ID, I had to d...

MattSuda

Spotify Star

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada instituição de ensino, até então ok! Porém, antes ...

Newbie

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada...

Bittencourt

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student France : my school is not in the list

Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school.But my school is not in the list, what can I do ? Thanks a lot, Anne

Newbie

Hi !   I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school. But my school is not in the list, what can I do ?    ...

MattSuda

Spotify Star

1663 Views

1 replies

0 likes

  • 1663 Views
  • 1 replies
  • 0 likes

No Spotify premium

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already log out and done all things suggested by spotify, but s...

Newbie

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already l...

MattSuda

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Paid and premium is not working

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

Newbie

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

MattSuda

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Student discoutn only with creditcard

Dear spotify,Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to pay with Ideal? or PayPal?

Newbie

Dear spotify, Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to p...

Maxim

Spotify Star

1118 Views

4 replies

1 likes

  • 1118 Views
  • 4 replies
  • 1 likes

Premium for students

2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor.Hala premium hesabına geçemedim.

Visitor

2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor. Hala premium hesabına geçemedim.

MattSuda

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Payment is done but I can't use spotify as premium user.

I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)

Casual Listener

I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)

Kaanustundag

Casual Listener

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Subscription went from student to full price

Hi, I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of this and this month's payment has already been posted. Can I r...

Casual Listener

Hi,   I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of th...

Jacob

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

No premium pero sí cobro

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

Newbie

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

MattSuda

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Student Premium, but should pay with credit card

I really want to having premium account with student premium, but I'm shocking that I should add the credit card, meanwhile I just having debit card. Why should credit card?

Visitor

I really want to having premium account with student premium, but I'm shocking that I should add the credit card, meanwhile I just having debit card. Why should credit card?

kejt_

Community Legend

1106 Views

4 replies

0 likes

  • 1106 Views
  • 4 replies
  • 0 likes

Student discount payment fail

Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.

Visitor

Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.

MattSuda

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

ALREADY VERIFIED FOR STUDENT AND I CANT GET THE DISCOUNT

HELLO THERE,I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE FIRTS STEP OF THE STUDENT SUBSCRIPTION.I PUT MY CREDIT CARD NUMBER...

Newbie

HELLO THERE, I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE F...

MattSuda

Spotify Star

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

Errore sottoscrizione Premium

Salve,volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. Come posso essere rimborsato?

Newbie

Salve, volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. C...

MattSuda

Spotify Star

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Spotify student discount payment

Hi Spotify, I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Cant I just use the same payment method for this student premiu...

Newbie

Hi Spotify,   I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Can...

MattSuda

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Charged twice Student account

HelloI had an user free account but then I decided to buy the student account.When I was creating the account I was charged twice:First when I start the sign up (before user was verified) and the second when I was verified as a valid student. I only ...

Casual Listener

Hello I had an user free account but then I decided to buy the student account. When I was creating the account I was charged twice: First when I start the sign up (before user was verified) ...

kejt_

Community Legend

440 Views

3 replies

0 likes

  • 440 Views
  • 3 replies
  • 0 likes

Spotify student discount

Dear spotify, I am from Peru I'm currently studying at a university but I can not access the discount for studentsSince according to me they indicate Peru is not within range that allows you to have said discountSo I strongly urge you to please allow...

Newbie

Dear spotify, I am from Peru I'm currently studying at a university but I can not access the discount for students Since according to me they indicate Peru is not within range that allows you to h...

Maxim

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

descuento estudiantes no sirve

hola, me cobraron 3 veces el servicio, me aprvaron el descuento, no sale como pendiente el pago y sigo sin tener spotify Premium¿Qué puedo hacer?

Casual Listener

hola, me cobraron 3 veces el servicio, me aprvaron el descuento, no sale como pendiente el pago y sigo sin tener spotify  Premium ¿Qué puedo hacer?

MattSuda

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Desconto para estudantes

Não consigo atualizar para o Premium (Desconto para estudantes de R$8,50). Estou tentando pagar no débito com o cartão bradesco (bandeira elo). Aparece que o meu cartão está "num dia ruim". Alguém sabe o que pode ser isso?

Casual Listener

Não consigo atualizar para o Premium (Desconto para estudantes de R$8,50). Estou tentando pagar no débito com o cartão bradesco (bandeira elo). Aparece que o meu cartão está "num dia ruim". Alguém sa...

MattSuda

Spotify Star

415 Views

3 replies

0 likes

  • 415 Views
  • 3 replies
  • 0 likes

Cadastro no plano de estudante

Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?

Newbie

Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?

Bittencourt

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes