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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10256 Views

6 replies

1 likes

Premium for Students
  • 10256 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16403 Views

10 replies

2 likes

Premium for Students
  • 16403 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25636 Views

11 replies

1 likes

Premium for Students
  • 25636 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171353 Views

110 replies

148 likes

Premium for Students
  • 171353 Views
  • 110 replies
  • 148 likes

Payment made (no premium) but still no refund

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Casual Listener

I tried to make a student account, but I was not recognized, after 10 days that I was credited the money I did not see any refund

Maxim

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja seguir con el plan de estudiante

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo intente tres veces, con diferentes tarjetas y de n...

Newbie

Bueno mi problema es que a la hora de meter los datos de la tarjeta para seguir con los pasos del plan de estudiante, no me deja, me dice que el banco tiene un mal dia y que lo intente despues. Ya lo...

Maria_B

Moderator

1749 Views

1 replies

0 likes

estudiante
Student
universitario
  • 1749 Views
  • 1 replies
  • 0 likes

SPOTIFY Student Account not working

Hi Guys,I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify is not letting me do this. Whenever I try and go pre...

Casual Listener

Hi Guys, I am currently on a family subscription of SPOTIFY and my account was created using Facebook. I am also studying at the moment and want to change my subscription to Student account. Spotify...

Robert_W

Community Legend

735 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 735 Views
  • 1 replies
  • 0 likes

No longer a student trying to update billing information

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I got an email that says I will lose Spotify premium ...

Newbie

Hello, I am no longer a student and I am attempting to update billing information. Everytime I try it says I need to verify that I am a student. Because I am no longer a student I can not do that. I ...

MattSuda

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Problema Spotify Estudiantes

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

Newbie

Buenas tardes, soy de México quisiera saber en donde puedo encontrar la lista de las universidades que participan en la promoción. Gracias.

MattSuda

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

iDeal payment system for the Netherlands

Hi, I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can only do this with a creditcard and I don't have one. The site d...

Newbie

Hi,  I am a student on Rijksuniversiteit Groningen in the Netherlands. I was trying to change my account from Premium to Premium for students to get the 50% off from this month, but I can o...

MattSuda

Spotify Star

1530 Views

2 replies

0 likes

  • 1530 Views
  • 2 replies
  • 0 likes

Cargo a tarjeta spotify estudiantes

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuela tuve problemas de Internet y repetí el registro 3...

Casual Listener

Hola hace 10 días intente registrarme para Spotify estudiantes, solo pude llenar el formulario donde se solicita el número de la tarjeta, después de haberlo ingresado e intentar seleccionar mi escuel...

MattSuda

Spotify Star

929 Views

4 replies

0 likes

  • 929 Views
  • 4 replies
  • 0 likes

Cant get student discount discount because of college in different country

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. And i cant change my address to the north because im...

Newbie

I live in ireland but go to uni in northern ireland which is classed as the UK. Im off uni for summer now and it wont acceot my college for student discount because it is in the uk and not ireland. A...

Tom

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Paying Studentspremium without creditcard

Hello,I'm from the Netherlands and I have Spotify Premium. I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card?How can I get Spotify Premium Student without using a credit card? Because I don't ...

Newbie

Hello, I'm from the Netherlands and I have Spotify Premium.  I'm paying via ideal but when I want to switch to Spotify Premium Student I can only pay with a credit card? How can I get Spotify...

Hubo

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Spotify has charged 14.97 euros instead of 4.99 euros

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I've sent the documents and all but i've inserted my c...

Casual Listener

I've tried to upgrade my account with students' discount on my cell, but it was impossible to upload the documents for the verification of the student's status. So i've tried to do that on my pc. I...

Shaka96

Casual Listener

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Got charged for no reason

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the subscription! In fact, I got charged 2 times 4,99$.... Can you ...

Newbie

Hi, I wanted to buy Spotify premium for students, but I saw that my school wasn't on the list. Then I got charged for entering my credit card informations without even signing up for the s...

kejt_

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Wasn't qualified for the student discount, now money is reserved on bank account.

Hi!As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription.Will the money be released again, or will they be drawn from the a...

Newbie

Hi! As it turns out I don't qualify for the student discount anyway, now the 49 DKK which is the monthly payment is reserved on my bank account, even though I don't have a subscription. Will the mo...

Maxim

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Time frame of receiving email confirmation

I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter here?

Casual Listener

I've applied for the student discount exactly last week (22/4) and I have not received an email confirmation as of yet. It states on the website that I'll receive one within 3 days. What's the matter...

MattSuda

Spotify Star

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

Premium student document diploma ask

Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish law, i am a graduate BUT i have a right to discount...

Casual Listener

Hi, i've Just graduated my school and Got a degree of Bachelor of Science. That's why i want to ask you a question. If i send spotify my diploma, can i get a premium account? According to the polish ...

MattSuda

Spotify Star

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

Account details changing without being known

I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than what I should have. Is there anything I can do? beca...

Newbie

I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than w...

EthanS1

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Pagamento effettuato per studente ma mancata attivazione premium

Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?

Newbie

Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?

MattSuda

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Student discount payment

I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to pay for it through PayPal. I don't have a credit ca...

Newbie

I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to ...

MattSuda

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Re: Refund

DESCRIPTIONI put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) but GUESS WHAT?! you already took the money out of ca...

Casual Listener

DESCRIPTION I put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) ...

MattSuda

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

French student discount

Hello, I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer.When I click on "go to premium" on student when i'm logged, I have a form ask me for my credit card in...

Regular

Hello,   I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer. When I click on "go to premium" on stude...

MattSuda

Spotify Star

1173 Views

3 replies

0 likes

  • 1173 Views
  • 3 replies
  • 0 likes