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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10257 Views

6 replies

1 likes

Premium for Students
  • 10257 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16405 Views

10 replies

2 likes

Premium for Students
  • 16405 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25640 Views

11 replies

1 likes

Premium for Students
  • 25640 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171355 Views

110 replies

148 likes

Premium for Students
  • 171355 Views
  • 110 replies
  • 148 likes

Hilfe Premium Studenten

Hallo,Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?

Casual Listener

Hallo, Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?

Tom

Community Legend

602 Views

5 replies

0 likes

  • 602 Views
  • 5 replies
  • 0 likes

Charging Non-Student Premium?!

Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next payment Spotify had taken the correct £4.99 out of m...

Casual Listener

Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next p...

LordRollin

Community Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

I payed for student discount but I can't use it.

5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the payment that I made(three times) in the receipt part o...

Newbie

5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the p...

MattSuda

Spotify Star

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

No response on my student discount enquiry

7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answered. It has now been 7 days, and I have not yet reci...

Newbie

7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answer...

MattSuda

Spotify Star

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Charged Premium $9.99 but want to be back on student

Hello,I have been abroad the past 3 months. And I have been getting charged the $9.99 for spotify. I was on the student plan before. Is it because I am abroad or because of the new year. Please let me know how I get back onto Spotify Premium for stud...

Newbie

...et me know how I get back onto Spotify Premium for students.    Thanks    

Maxim

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Reapplying student discount failure

Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I've come out of it twice and tried again and now cancelled my ...

Newbie

Hi,   When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I'v...

MattSuda

Spotify Star

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

Foi debitado do meu cartão porém continuo como free

Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free

Newbie

Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free

Bittencourt

Spotify Star

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Billed twice for Premium Student Discount, only one charge was credited in subscription

April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and I didn't upload a document. There was no button li...

Newbie

April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and...

LordRollin

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Re: Double Charged

hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statement. what should i do?

Newbie

hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statemen...

LordRollin

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Tried for the student plan, got charged twice and still didn't even get premium

I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spotify while I wait to be verified? Highly disatisfied...

Newbie

I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spot...

MattSuda

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Terrible service

I live and study United States.Last weekend, I tried to upgrade my Spotify account to Premium, because soon I will travel and premium would be a better service for the moment.However, I only had problems. Firstly, I have always used my student ID to ...

Newbie

...ad problems. Firstly, I have always used my student ID to use the discounts available to students in many shops and I have never had any problems. The spotify platform did not recognize my ID, I had to d...

MattSuda

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada instituição de ensino, até então ok! Porém, antes ...

Newbie

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada...

Bittencourt

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student France : my school is not in the list

Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school.But my school is not in the list, what can I do ? Thanks a lot, Anne

Newbie

Hi !   I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school. But my school is not in the list, what can I do ?    ...

MattSuda

Spotify Star

1804 Views

1 replies

0 likes

  • 1804 Views
  • 1 replies
  • 0 likes

No Spotify premium

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already log out and done all things suggested by spotify, but s...

Newbie

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already l...

MattSuda

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Paid and premium is not working

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

Newbie

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

MattSuda

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Student discoutn only with creditcard

Dear spotify,Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to pay with Ideal? or PayPal?

Newbie

Dear spotify, Im a student from holland and i saw you guys have student discout, but you only can pay with Creditcard. but the most students i know dont have a credit card.. So is it possible to p...

Maxim

Spotify Star

1326 Views

4 replies

1 likes

  • 1326 Views
  • 4 replies
  • 1 likes

Premium for students

2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor.Hala premium hesabına geçemedim.

Visitor

2 kere ödeme yaptım ve okulum da doğrulandığı halde bir şeyler ters gitti diyor. Hala premium hesabına geçemedim.

MattSuda

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Payment is done but I can't use spotify as premium user.

I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)

Casual Listener

I have filled required informations for student discount. Also the payment is done but still I can't use premium. (I didn't receive any mail from sheerid,yet. But how can they take the payment?)

Kaanustundag

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Solved!! Subscription went from student to full price

Hi, I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of this and this month's payment has already been posted. Can I r...

Casual Listener

Hi,   I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of th...

Jacob

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

No premium pero sí cobro

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

Newbie

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

MattSuda

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes