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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10017 Views

6 replies

1 likes

Premium for Students
  • 10017 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15938 Views

10 replies

2 likes

Premium for Students
  • 15938 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25324 Views

11 replies

1 likes

Premium for Students
  • 25324 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170787 Views

110 replies

148 likes

Premium for Students
  • 170787 Views
  • 110 replies
  • 148 likes

Student discount payment fail

Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.

Visitor

Hello. I bought student discount premium in 23 April. But I cant upgrade my account to premium. and I cant get refund. Then I bought normal premium. I want refund.

MattSuda

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

ALREADY VERIFIED FOR STUDENT AND I CANT GET THE DISCOUNT

HELLO THERE,I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE FIRTS STEP OF THE STUDENT SUBSCRIPTION.I PUT MY CREDIT CARD NUMBER...

Newbie

HELLO THERE, I HAVE ALREADY VERIFIED BY sheerid AND I CANT TAKE THE DISCOUNT FOR STUDENTS. ON THE EMAIL THAT I RECEIVED BY sheerid THERE IS A LINK WHERE I COME BACK TO SPOTIFY FROM THE F...

MattSuda

Spotify Star

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

Errore sottoscrizione Premium

Salve,volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. Come posso essere rimborsato?

Newbie

Salve, volevo approfittare dello sconto studenti ma per sbaglio ho attivato il piano premium normale con addebito di 9.99€. Ora sono tornato a Free ma l'addebito credo sia stato comunque eseguito. C...

MattSuda

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Spotify student discount payment

Hi Spotify, I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Cant I just use the same payment method for this student premiu...

Newbie

Hi Spotify,   I want to upgrade my premium account to a student one. Ive been a member for a few years now but to make this change I have to fill in a credit car number, which I dont have. Can...

MattSuda

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Charged twice Student account

HelloI had an user free account but then I decided to buy the student account.When I was creating the account I was charged twice:First when I start the sign up (before user was verified) and the second when I was verified as a valid student. I only ...

Casual Listener

Hello I had an user free account but then I decided to buy the student account. When I was creating the account I was charged twice: First when I start the sign up (before user was verified) ...

kejt_

Community Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Spotify student discount

Dear spotify, I am from Peru I'm currently studying at a university but I can not access the discount for studentsSince according to me they indicate Peru is not within range that allows you to have said discountSo I strongly urge you to please allow...

Newbie

Dear spotify, I am from Peru I'm currently studying at a university but I can not access the discount for students Since according to me they indicate Peru is not within range that allows you to h...

Maxim

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

descuento estudiantes no sirve

hola, me cobraron 3 veces el servicio, me aprvaron el descuento, no sale como pendiente el pago y sigo sin tener spotify Premium¿Qué puedo hacer?

Casual Listener

hola, me cobraron 3 veces el servicio, me aprvaron el descuento, no sale como pendiente el pago y sigo sin tener spotify  Premium ¿Qué puedo hacer?

MattSuda

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Desconto para estudantes

Não consigo atualizar para o Premium (Desconto para estudantes de R$8,50). Estou tentando pagar no débito com o cartão bradesco (bandeira elo). Aparece que o meu cartão está "num dia ruim". Alguém sabe o que pode ser isso?

Casual Listener

Não consigo atualizar para o Premium (Desconto para estudantes de R$8,50). Estou tentando pagar no débito com o cartão bradesco (bandeira elo). Aparece que o meu cartão está "num dia ruim". Alguém sa...

MattSuda

Spotify Star

579 Views

3 replies

0 likes

  • 579 Views
  • 3 replies
  • 0 likes

Cadastro no plano de estudante

Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?

Newbie

Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?

Bittencourt

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

PROBLEMS WITH SPOTIFY PREMIUM ACTIVATON

I'VE ALREADY PAID THE PREMIUM FOR STUDENTS AND THERE IS NO CONSTANCY THAT I'M A PREMIUM USER. IN MY ACCOUNT I APPEAR LIKE A FREE USER BUT THE MONEY HAS ALREADY BEEN DISCOUNTED FROM MY ACCOUNT.

Casual Listener

I'VE ALREADY PAID THE PREMIUM FOR STUDENTS AND THERE IS NO CONSTANCY THAT I'M A PREMIUM USER. IN MY ACCOUNT I APPEAR LIKE A FREE USER BUT THE MONEY HAS ALREADY BEEN DISCOUNTED FROM MY ACCOUNT. &n...

Robert_W

Community Legend

1517 Views

5 replies

0 likes

  • 1517 Views
  • 5 replies
  • 0 likes

student subscription failed

Hello,I have used my debit card to make a subscription and then the system told me to validate that im a student. So i went to SheerID and did the job there. Unfortunately i uploaded my universal university pass and SheerID didnt want it. So, i uploa...

Casual Listener

Hello, I have used my debit card to make a subscription and then the system told me to validate that im a student.  So i went to SheerID and did the job there. Unfortunately i uploaded my uni...

Tom

Community Legend

1502 Views

3 replies

0 likes

Account
Subscription
  • 1502 Views
  • 3 replies
  • 0 likes

Solved!! Student Discount

Hello,I already have a premium account on Spotify for a long time. However, today I've seen an advertisement about the student discount. For I am a college student, I want to enjoy that discount. What should I do for this?

Newbie

Hello, I already have a premium account on Spotify for a long time. However, today I've seen an advertisement about the student discount. For I am a college student, I want to enjoy that discount. W...

Maxim

Spotify Star

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!! Student discount and paypal

I'm actually Premium and I pay via PayPal. I would like to start this student discount but I didn't manage to select PayPal. Only credit card seems to be allowed, please help me !

Newbie

I'm actually Premium and I pay via PayPal. I would like to start this student discount but I didn't manage to select PayPal. Only credit card seems to be allowed, please help me !

Tom

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Studentenkorting

Ik ben al Premiumlid, en wil graag de studentenkorting inschakelen. Momenteel betaal ik via Ideal, en als ik via www.spotify.com/student de korting wil inschakelen, moet ik mijn creditkaartgegevens invullen. De mogelijkheid om met Ideal te betalen st...

Newbie

Ik ben al Premiumlid, en wil graag de studentenkorting inschakelen. Momenteel betaal ik via Ideal, en als ik via www.spotify.com/student de korting wil inschakelen, moet ik mijn creditkaart...

Hubo

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Charged twice when upgraded to Premium

I just upgraded to Spotify Premium Student, but at one moment I lost my internet connection and did it again (inserted my credit card information). I had to send my school's information and yhe last thing I saw was that it will take up to 3 days to g...

Newbie

I just upgraded to Spotify Premium Student, but at one moment I lost my internet connection and did it again (inserted my credit card information). I had to send my school's information and yhe last ...

Tom

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

payment fail

I made an appilcation for student discount and give my credit card informations. But at the next page I figured out I am not suitable for this discount and closed the page. But when I checked my credit card statement, I have seen spotify payment(6,99...

Newbie

I made an appilcation for student discount and give my credit card informations. But at the next page I figured out I am not suitable for this discount and closed the page. But when I checked my cred...

Maxim

Spotify Star

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Solved!! Student account problem

Dear Spotfy people.On Saturday, April 22, 2017, I made a payment to benefit from student discount for my Spotify Premium membership. The document I sent was approved. But my account is still not premium. Despite the price of 6.99, my card was charged...

Regular

Dear Spotfy people. On Saturday, April 22, 2017, I made a payment to benefit from student discount for my Spotify Premium membership. The document I sent was approved. But my account is still not pr...

MattSuda

Spotify Star

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Student discount

Are student discounts only for students in college ? How do younger people get the student discount

Casual Listener

Are student discounts only for students in college ? How do younger people get the student discount

Maxim

Spotify Star

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Solved!! Can i change my premium to student discount?

Hi! Currently I am using spotify Premium, but as I understood from a friend is that i can get the 50% discount. However, when i tried to change the contract plan, I am only able to apply for Student Premium. I am also not able to pay with PayPal anym...

Newbie

Hi!   Currently I am using spotify Premium, but as I understood from a friend is that i can get the 50% discount. However, when i tried to change the contract plan, I am only able to apply for...

Maxim

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Student discount FINLAND /UK

I study in UK but curryntly reaide in Finland. Do I have to use the account of UK or Finland to get the promotion?

Newbie

I study in UK but curryntly reaide in Finland. Do I have to use the account of UK or Finland to get the promotion?

MattSuda

Spotify Star

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes