Student discount problem

[EmreSIN]

Hi everyone i did my payment to spotofy for student discount but i learned it cant affect me beacause im high school student so i did nothing i just closed the window. After 2 days i bought normal premium and i started my premium im using normal premium buy i still couldnt get my refund help me what should i do btw im living in turkey

[Tom]

Hello @EmreSIN!

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

Hope this helps.