My card is no longer being accepted

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My card is no longer being accepted

tylercase_
Newbie

Hello, I am a spotify student user. I just started getting a notification that spotify cant charge me and that I need to change my payment info. I only have one card and I absolutely have enough money on it. The card has gone through no problem every other month. I tried to re-enter the information but it still isnt working. And since it is spotify student, paypal is still not enabled. I have tried using a different browser, incognito mode, and a different network entirely. Why is my card no longer being accepted?

1 Reply

Re: My card is no longer being accepted

Rock Star 17
Rock Star 17

Hey @tylercase_,

please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also, you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

LukeRock Star 17
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