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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Hello,I have been paying from Spotify on the student rate since March
2016, but for March 2017 and May 2018 I was charged £9.99 and on further
investigation it appears I had been switched back over to regular
premium. I changed myself back to the stu...
Hello, I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been swi...
Hi SheerID cant verify my student status as my submission does not have
an issue date. However, it is currently summer break and i do not have
any relevant information with dates within 3months. However, i sent a
copy of my degree audit with my compu...
Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. Howe...
I recently desided to get the Spotify Student + Hulu deal. I got the
email that my inforamtion was varified. Then it took me to the screen
where it says "click here to be directed back to Spotify to access your
offer." So I clicked on the link then t...
I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to ...
Hey. I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?
Hey! I just tried to buy premium for students just a moment ago, I did
the confirmation things its okay till now, but my question is Spotify
take my money and I am still not a premium. Also, the discounted fee is
6,99 TL but instead it took 7.24 TL f...
Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. A...
Hi, I had a student account when I accepted an invite to join a family
account. I didn't cancel my student account prior to accepting so I am
not sure if it automatically overrides my student premium plan or I need
to cancel it manually. When I check...
...tudent premium plan or I need to cancel it manually. When I check my account profile, under "Subscription" it says "Premium for Students" but right underneath it says I'm part of a family plan. Will I s...
Olá!Eu tenho o plano universitário e entrei em minha conta e fui avisado
que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e
serão cobrados R$ 16,90. Isso é de alguma forma um meio de garantir que
ainda sou universitário e terei ...
Olá! Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um ...
Hello, I signed up for student premium account on Spotify and it says
that they couldn't confirm that I am a student. However I am a student
from UW seattle and the money has also been taken from my account. I
look forward to hearing from you and sol...
Hello, I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken f...
Just received an email stating that my premium plan is rising to £9.99 &
that NUS Student cards are no longer accepted as a discount. When did
this happen? I didnt receive any notice that this had changed.
Apparently its Unidays now which as a distan...
Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount. When did this happen? I didnt receive any notice ...
I benefited from the student discount and I was able to withdraw money
from my credit card but my premium membership was not active? Do you
have emergency help?
I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?
Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não
estava conseguindo fazer login no portal da instituição, então enviei
meus documentos. Ou documentos não estavam sendo aceitos e tive que
enviá-los novamente. Finalmente, consegui ...
Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos. Ou documentos não ...
Fiz o cadastro para desconto de estudantes e no preenchimento dos dados
coloquei os dados do cartão, e fui notificado pela administradora do
cartão de uma cobrança de R$ 8,50 referente ao pagamento pelo cartão de
crédito da conta premium universitári...
Fiz o cadastro para desconto de estudantes e no preenchimento dos dados coloquei os dados do cartão, e fui notificado pela administradora do cartão de uma cobrança de R$ 8,50 referente ao pagame...
Hi, I always paid 4,99€ euro an this month it suddenly was 9,99€. i m
still a student so i would like to ask you to get the 5 euro back that
was withdrawn too much.. Thanks a lot
Hi, I always paid 4,99€ euro an this month it suddenly was 9,99€. i m still a student so i would like to ask you to get the 5 euro back that was withdrawn too much.. Thanks a lot
Hi, I have a student account. I tried to delete my subscription, but
then I decided against it so I renewed it. On my account page it says I
have a student account, but my subscription fee is €9,99 instead of
€4,99.
Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 i...
Buenas tardes,La semana pasada realicé el cambio de Free a Premium
estudiantes. Ya se ha verificado mi información vía SheerID Verification
y se me ha enviado el email de verificación aceptada. Se ha realizado el
cobro y he comprobado que no esté com...
Buenas tardes, La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada...
(Ontem)Foi debitado de meu cartão de crédito o valor do Premium
Universitário, neste momento ainda nao havia sido comprovada minha
matrícula na facu.Hoje recebi um e-mail dizendo que ela foi comprovada e
que era para eu aderir ao plano universitário....
(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu. Hoje recebi um e-mail dizendo que ela foi compro...