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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9676 Views

6 replies

0 likes

Premium for Students
  • 9676 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15295 Views

10 replies

2 likes

Premium for Students
  • 15295 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24693 Views

11 replies

1 likes

Premium for Students
  • 24693 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169647 Views

110 replies

148 likes

Premium for Students
  • 169647 Views
  • 110 replies
  • 148 likes

Problemas com plano universitário

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Newbie

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Bittencourt

Spotify Star

498 Views

1 replies

0 likes

Student
  • 498 Views
  • 1 replies
  • 0 likes

I can't find my school for Premium Student account

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it.What should I do ?? Thanks

Newbie

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it. What should I do ??    Thanks

Bethany_Dawn

Community Legend

17382 Views

1 replies

3 likes

Student
  • 17382 Views
  • 1 replies
  • 3 likes

Student Discount

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Visitor

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Hexer5317

Newbie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Student discount doesn't work

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will withdraw money from the bank account or I will be abl...

Newbie

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will wi...

imattolo

Community Legend

554 Views

1 replies

0 likes

discount
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to pay the difference and get add free with hulu with the student discount?

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

Newbie

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

SergioDavid

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Premium??

My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?

Newbie

My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?

Bethany_Dawn

Community Legend

655 Views

1 replies

0 likes

Student premium help
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with premium for students

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming that the subscription to the premium for students was a...

Newbie

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming t...

Melody

Spotify

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Charged

I got charged for a student discount but I didn’t get premium 

Casual Listener

I got charged for a student discount but I didn’t get premium 

JackBeau

Composer

604 Views

3 replies

0 likes

  • 604 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

Newbie

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

SergioDavid

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account subscription problem

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I try again, they told be I've already had this subscri...

Newbie

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I tr...

SergioDavid

Roadie

405 Views

1 replies

0 likes

Student
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium not active

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm seeing advertisements. I tried log out and back in, b...

Newbie

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm se...

SergioDavid

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too much DEBITS for a student account

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3?

Newbie

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3? 

SergioDavid

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify studenti

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da carta Hipe di avvenuto addebito di €4,99. Cosa succede ora? Grazie rimango in attesa di ris...

Newbie

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da  carta Hipe di avvenuto addebito di...

SergioDavid

Roadie

781 Views

1 replies

0 likes

s
  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan randomly switched from student discounted premium to full-priced premimum

Hello,I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been switched back over to regular premium. I changed myself back to the stu...

Newbie

Hello, I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been swi...

SergioDavid

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discounts Payment Error

He paid but my membership was not active. Either my membership is active or your money is refunded. *Removed screenshot with personal information*

Casual Listener

He paid but my membership was not active. Either my membership is active or your money is refunded.   *Removed screenshot with personal information*

Melody

Spotify

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution student verification

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. However, i sent a copy of my degree audit with my compu...

Casual Listener

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. Howe...

Maxim

Spotify Star

1243 Views

3 replies

0 likes

  • 1243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error: "We're all mixed up"

I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to access your offer." So I clicked on the link then t...

Newbie

I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to ...

Aimee_T

Roadie

1270 Views

1 replies

0 likes

Student
  • 1270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount wrong

Hey.I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Newbie

Hey. I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Aimee_T

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment for what?

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. Also, the discounted fee is 6,99 TL but instead it took 7.24 TL f...

Newbie

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. A...

Aimee_T

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Student Plan to Family Plan

Hi, I had a student account when I accepted an invite to join a family account. I didn't cancel my student account prior to accepting so I am not sure if it automatically overrides my student premium plan or I need to cancel it manually. When I check...

Casual Listener

...tudent premium plan or I need to cancel it manually. When I check my account profile, under "Subscription" it says "Premium for Students" but right underneath it says I'm part of a family plan. Will I s...

Maxim

Spotify Star

2120 Views

5 replies

0 likes

  • 2120 Views
  • 5 replies
  • 0 likes