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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9039 Views

5 replies

0 likes

Premium for Students
  • 9039 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13795 Views

10 replies

2 likes

Premium for Students
  • 13795 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23530 Views

11 replies

1 likes

Premium for Students
  • 23530 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167352 Views

110 replies

148 likes

Premium for Students
  • 167352 Views
  • 110 replies
  • 148 likes

Charged

I got charged for a student discount but I didn’t get premium 

Casual Listener

I got charged for a student discount but I didn’t get premium 

JackBeau

Composer

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

Newbie

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

SergioDavid

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account subscription problem

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I try again, they told be I've already had this subscri...

Newbie

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I tr...

SergioDavid

Roadie

390 Views

1 replies

0 likes

Student
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium not active

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm seeing advertisements. I tried log out and back in, b...

Newbie

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm se...

SergioDavid

Roadie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too much DEBITS for a student account

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3?

Newbie

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3? 

SergioDavid

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify studenti

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da carta Hipe di avvenuto addebito di €4,99. Cosa succede ora? Grazie rimango in attesa di ris...

Newbie

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da  carta Hipe di avvenuto addebito di...

SergioDavid

Roadie

776 Views

1 replies

0 likes

s
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan randomly switched from student discounted premium to full-priced premimum

Hello,I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been switched back over to regular premium. I changed myself back to the stu...

Newbie

Hello, I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been swi...

SergioDavid

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discounts Payment Error

He paid but my membership was not active. Either my membership is active or your money is refunded. *Removed screenshot with personal information*

Casual Listener

He paid but my membership was not active. Either my membership is active or your money is refunded.   *Removed screenshot with personal information*

Melody

Spotify

516 Views

3 replies

0 likes

  • 516 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution student verification

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. However, i sent a copy of my degree audit with my compu...

Casual Listener

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. Howe...

Maxim

Spotify Star

1229 Views

3 replies

0 likes

  • 1229 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error: "We're all mixed up"

I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to access your offer." So I clicked on the link then t...

Newbie

I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to ...

Aimee_T

Roadie

1268 Views

1 replies

0 likes

Student
  • 1268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount wrong

Hey.I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Newbie

Hey. I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

Aimee_T

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment for what?

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. Also, the discounted fee is 6,99 TL but instead it took 7.24 TL f...

Newbie

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. A...

Aimee_T

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Student Plan to Family Plan

Hi, I had a student account when I accepted an invite to join a family account. I didn't cancel my student account prior to accepting so I am not sure if it automatically overrides my student premium plan or I need to cancel it manually. When I check...

Casual Listener

...tudent premium plan or I need to cancel it manually. When I check my account profile, under "Subscription" it says "Premium for Students" but right underneath it says I'm part of a family plan. Will I s...

Maxim

Spotify Star

2114 Views

5 replies

0 likes

  • 2114 Views
  • 5 replies
  • 0 likes

Cobrança plano universitário

Olá!Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um meio de garantir que ainda sou universitário e terei ...

Newbie

Olá! Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um ...

Bittencourt

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Student but can't get student discount and charged

Hello, I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken from my account. I look forward to hearing from you and sol...

Casual Listener

Hello,  I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken f...

Luke

Community Legend

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution NUS Student card no longer valid

Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount. When did this happen? I didnt receive any notice that this had changed. Apparently its Unidays now which as a distan...

Casual Listener

Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount.  When did this happen?  I didnt receive any notice ...

miltonjohns6

Casual Listener

1028 Views

4 replies

0 likes

  • 1028 Views
  • 4 replies
  • 0 likes

Payment was made but the premium account was not active?

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Newbie

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Luke

Community Legend

471 Views

1 replies

0 likes

Student Discount Turkey
  • 471 Views
  • 1 replies
  • 0 likes

Fui cobrada 4 vezes pela mesma promoção

Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos. Ou documentos não estavam sendo aceitos e tive que enviá-los novamente. Finalmente, consegui ...

Newbie

Olá!   Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos.    Ou documentos não ...

Bittencourt

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Conta Universitária - Cobrança

Fiz o cadastro para desconto de estudantes e no preenchimento dos dados coloquei os dados do cartão, e fui notificado pela administradora do cartão de uma cobrança de R$ 8,50 referente ao pagamento pelo cartão de crédito da conta premium universitári...

Newbie

Fiz o cadastro para desconto de estudantes e no preenchimento dos dados coloquei os dados do cartão, e fui notificado pela administradora do cartão de uma cobrança de R$ 8,50 referente ao pagame...

Bittencourt

Spotify Star

1173 Views

3 replies

0 likes

Other
Student
  • 1173 Views
  • 3 replies
  • 0 likes