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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13910 Views

11 replies

1 likes

Premium for Students
  • 13910 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146794 Views

106 replies

145 likes

Premium for Students
  • 146794 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34518 Views

19 replies

1 likes

Premium for Students
  • 34518 Views
  • 19 replies
  • 1 likes

Superuser Contribution Unidays verified student status, but still unable to get discount on spotify

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify (SheerID) still can't verify my status.

Newbie

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify...

SergioDavid

Roadie

493 Views

1 replies

0 likes

Student
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tenho Spotify Universitário e me cobraram Spotify Premium

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50. < Screenshot removed for security >

Casual Listener

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50.   ...

Melody

Spotify

704 Views

3 replies

0 likes

Other
  • 704 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error 404

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

Casual Listener

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

SergioDavid

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Over charged

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 ..

Newbie

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 .. 

Maxim

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

No me llega correo de confirmación en el plan estudiantes.

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo?

Newbie

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo? 

CRISTHIANHERNAN

Casual Listener

14040 Views

24 replies

2 likes

  • 14040 Views
  • 24 replies
  • 2 likes

Ya me cobraron la mensualidad con descuento de estudiante y no tengo premium

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

Newbie

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

rrodartesolis74

Newbie

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Unsuccessful purchase

I thought that the student subscription applies to schoolchildren too.After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money was already gone.How do i get my money back?

Newbie

I thought that the student subscription applies to schoolchildren too. After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money...

Maxim

Spotify Star

570 Views

1 replies

0 likes

Premium payment problem
Student
  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Olá, Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi descontado o valor de R$ 8,50 e sim o valor de R$ 16,90. Consta...

Casual Listener

Olá,   Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi des...

hyagogoularte

Casual Listener

2012 Views

2 replies

0 likes

  • 2012 Views
  • 2 replies
  • 0 likes

Migração conta premium para universitária

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Newbie

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Bittencourt

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

switching from premium to student

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?

Newbie

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?  

Gspresq9791

Newbie

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Solved!! Spotify took my money HELP

Hey!I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my money back. btw sorry for my bad english

Regular

Hey! I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my mon...

Luke

Community Legend

868 Views

8 replies

0 likes

  • 868 Views
  • 8 replies
  • 0 likes

Premium for Students not working

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you help me, please? Thanks! Natalia

Newbie

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you h...

Bethany_Dawn

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Hulu with my Student Account

I have the student account but I can't activate Hulu. They day there is an error how can I change this?

Newbie

I have the student account but I can't activate Hulu.  They day there is an error how can I change this?

Keanu_C

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Plano Universitario

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano continua como o Free.

Newbie

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano c...

Bittencourt

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Spotify estudiantes

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

Newbie

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

andresvaroso

Newbie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Student Verification - can't select Germany

Hi there. I live in Austria and study on a German university. Now I'd like to apply for student discount, however "Germany" is not available in the list of countries on the SheerID page. Is there no discount for students enrolled on German universiti...

Visitor

...bsp; Is there no discount for students enrolled on German universities or what's the issue?

user-removed

Not applicable

1692 Views

4 replies

0 likes

Student
  • 1692 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student discount

I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another account. I do not have another Spotify account and I ...

Newbie

I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another ac...

SergioDavid

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Paid for subscription but still not getting premium

I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04.Please help.

Casual Listener

I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04. Please help.

Luke

Community Legend

328 Views

3 replies

0 likes

  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año.

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Newbie

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Alfredo

Roadie

3772 Views

1 replies

0 likes

  • 3772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the institution name and my full name as well

Newbie

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the...

Alfredo

Roadie

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes