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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9042 Views

5 replies

0 likes

Premium for Students
  • 9042 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13799 Views

10 replies

2 likes

Premium for Students
  • 13799 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23534 Views

11 replies

1 likes

Premium for Students
  • 23534 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167362 Views

110 replies

148 likes

Premium for Students
  • 167362 Views
  • 110 replies
  • 148 likes

Student discount paid twice

I upgraded my spotify account to premium, spotify took money from me twice (2,99€ x 2) and I still have only a free version.

Newbie

I upgraded my spotify account to premium, spotify took money from me twice (2,99€ x 2) and I still have only a free version. 

Gerardnepo

Regular

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Spotify student full price

Hi, I always paid 4,99€ euro an this month it suddenly was 9,99€. i m still a student so i would like to ask you to get the 5 euro back that was withdrawn too much.. Thanks a lot

Newbie

Hi,  I always paid 4,99€ euro an this month it suddenly was 9,99€. i m still a student so i would like to ask you to get the 5 euro back that was withdrawn too much..   Thanks a lot 

Gerardnepo

Regular

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Student account still €9,99

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 instead of €4,99.

Newbie

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 i...

Alipattz24

Casual Listener

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Payment

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

Newbie

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

johngalt

Casual Listener

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium estudiantes

Buenas tardes,La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada. Se ha realizado el cobro y he comprobado que no esté com...

Newbie

Buenas tardes, La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada...

SergioDavid

Roadie

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Universitário

(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu.Hoje recebi um e-mail dizendo que ela foi comprovada e que era para eu aderir ao plano universitário....

Newbie

(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu. Hoje recebi um e-mail dizendo que ela foi compro...

SergioDavid

Roadie

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resub with a student discount

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still the regular premium

Newbie

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still th...

SergioDavid

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone has my student details?

I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?

Newbie

I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?

SergioDavid

Roadie

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Solved!! School discount issue

Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan.I live in Italy and my school is not listed yet, is there a way to help me out?Thanks y'all!

Newbie

Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan. I live in Italy and my school is not listed yet, is there a w...

Maxim

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do you get an email when you try to sign up for student discount

I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago

Newbie

I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago

Alfredo

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of my account... does the month of premium begin from t...

Newbie

I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of m...

Alfredo

Roadie

530 Views

1 replies

0 likes

discount
Student
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Hulu and Spotify not linking

Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/month so I'm just wondering why the prices aren't l...

Newbie

Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/...

Alfredo

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estensione Spotify Student

Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa.La mail riporta un link che mi porta sulla landing page dello sconto studenti, dove mi dice ...

Newbie

Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa. La mail riporta un link che mi p...

Alfredo

Roadie

753 Views

1 replies

0 likes

Student
  • 753 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemas con premium para universitarios / Problems with premium for university students

Hi, I subscribed to the Spotify Premium student plan, and I've already received the text message confirming the payment. It was processed twice, but I haven't received the email confirming that my student Premium subscription was accepted. Even thoug...

Casual Listener

Hi, I subscribed to the Spotify Premium student plan, and I've already received the text message confirming the payment. It was processed twice, but I haven't received the email confirming that my st...

danielaaleja

Newbie

64742 Views

125 replies

6 likes

Premium for Students
  • 64742 Views
  • 125 replies
  • 6 likes

dúvida no Premium estudantes

Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?

Newbie

Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?

Bittencourt

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Cobrança

Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????

Visitor

Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????

Bittencourt

Spotify Star

318 Views

1 replies

0 likes

Student
  • 318 Views
  • 1 replies
  • 0 likes

PROBLEMA ABBONAMENTO PREMIUM STUDENTE

Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio account risulta che non e in attivo nessun abbonamento...

Newbie

Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio acc...

Rossana11

Casual Listener

557 Views

2 replies

0 likes

Student
  • 557 Views
  • 2 replies
  • 0 likes

Student discount problem

i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please

Casual Listener

i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please

Maxim

Spotify Star

327 Views

1 replies

0 likes

Student
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extented my student discount but it didnt activate

I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the needed documents and everything last month.

Newbie

I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the nee...

Alfredo

Roadie

365 Views

1 replies

0 likes

Student
  • 365 Views
  • 1 replies
  • 0 likes

Spotify for student

Buongiorno, ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata. Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, ma avevo gia effettuato il pagamento prima che mi verificassero lo s...

Regular

Buongiorno,  ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata.   Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, m...

Rossana11

Casual Listener

1722 Views

11 replies

0 likes

  • 1722 Views
  • 11 replies
  • 0 likes