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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9673 Views

6 replies

0 likes

Premium for Students
  • 9673 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15289 Views

10 replies

2 likes

Premium for Students
  • 15289 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24692 Views

11 replies

1 likes

Premium for Students
  • 24692 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169644 Views

110 replies

148 likes

Premium for Students
  • 169644 Views
  • 110 replies
  • 148 likes

Cobrança plano universitário

Olá!Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um meio de garantir que ainda sou universitário e terei ...

Newbie

Olá! Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um ...

Bittencourt

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Student but can't get student discount and charged

Hello, I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken from my account. I look forward to hearing from you and sol...

Casual Listener

Hello,  I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken f...

Luke

Community Legend

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution NUS Student card no longer valid

Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount. When did this happen? I didnt receive any notice that this had changed. Apparently its Unidays now which as a distan...

Casual Listener

Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount.  When did this happen?  I didnt receive any notice ...

miltonjohns6

Casual Listener

1055 Views

4 replies

0 likes

  • 1055 Views
  • 4 replies
  • 0 likes

Payment was made but the premium account was not active?

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Newbie

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

Luke

Community Legend

475 Views

1 replies

0 likes

Student Discount Turkey
  • 475 Views
  • 1 replies
  • 0 likes

Fui cobrada 4 vezes pela mesma promoção

Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos. Ou documentos não estavam sendo aceitos e tive que enviá-los novamente. Finalmente, consegui ...

Newbie

Olá!   Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos.    Ou documentos não ...

Bittencourt

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Conta Universitária - Cobrança

Fiz o cadastro para desconto de estudantes e no preenchimento dos dados coloquei os dados do cartão, e fui notificado pela administradora do cartão de uma cobrança de R$ 8,50 referente ao pagamento pelo cartão de crédito da conta premium universitári...

Newbie

Fiz o cadastro para desconto de estudantes e no preenchimento dos dados coloquei os dados do cartão, e fui notificado pela administradora do cartão de uma cobrança de R$ 8,50 referente ao pagame...

Bittencourt

Spotify Star

1179 Views

3 replies

0 likes

Other
Student
  • 1179 Views
  • 3 replies
  • 0 likes

Student discount paid twice

I upgraded my spotify account to premium, spotify took money from me twice (2,99€ x 2) and I still have only a free version.

Newbie

I upgraded my spotify account to premium, spotify took money from me twice (2,99€ x 2) and I still have only a free version. 

Gerardnepo

Regular

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Spotify student full price

Hi, I always paid 4,99€ euro an this month it suddenly was 9,99€. i m still a student so i would like to ask you to get the 5 euro back that was withdrawn too much.. Thanks a lot

Newbie

Hi,  I always paid 4,99€ euro an this month it suddenly was 9,99€. i m still a student so i would like to ask you to get the 5 euro back that was withdrawn too much..   Thanks a lot 

Gerardnepo

Regular

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Student account still €9,99

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 instead of €4,99.

Newbie

Hi, I have a student account. I tried to delete my subscription, but then I decided against it so I renewed it. On my account page it says I have a student account, but my subscription fee is €9,99 i...

Alipattz24

Casual Listener

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Payment

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

Newbie

I saw the discount student that they offered so I chose to start the premium because of the good price but the problem is why I paid twice?

johngalt

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium estudiantes

Buenas tardes,La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada. Se ha realizado el cobro y he comprobado que no esté com...

Newbie

Buenas tardes, La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada...

SergioDavid

Roadie

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Universitário

(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu.Hoje recebi um e-mail dizendo que ela foi comprovada e que era para eu aderir ao plano universitário....

Newbie

(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu. Hoje recebi um e-mail dizendo que ela foi compro...

SergioDavid

Roadie

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resub with a student discount

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still the regular premium

Newbie

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still th...

SergioDavid

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone has my student details?

I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?

Newbie

I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?

SergioDavid

Roadie

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

Solved!! School discount issue

Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan.I live in Italy and my school is not listed yet, is there a way to help me out?Thanks y'all!

Newbie

Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan. I live in Italy and my school is not listed yet, is there a w...

Maxim

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do you get an email when you try to sign up for student discount

I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago

Newbie

I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago

Alfredo

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of my account... does the month of premium begin from t...

Newbie

I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of m...

Alfredo

Roadie

533 Views

1 replies

0 likes

discount
Student
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Hulu and Spotify not linking

Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/month so I'm just wondering why the prices aren't l...

Newbie

Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/...

Alfredo

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estensione Spotify Student

Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa.La mail riporta un link che mi porta sulla landing page dello sconto studenti, dove mi dice ...

Newbie

Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa. La mail riporta un link che mi p...

Alfredo

Roadie

758 Views

1 replies

0 likes

Student
  • 758 Views
  • 1 replies
  • 0 likes