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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134146 Views

98 replies

137 likes

Premium for Students
  • 134146 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31501 Views

19 replies

1 likes

Premium for Students
  • 31501 Views
  • 19 replies
  • 1 likes

Spotify Student

I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family. What do i have to do to change it to Spotify Student. Thanks for your help!

Newbie

I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family.  What do i have to do to change it to Sp...

Robert_W

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

I bought student discount but it was not active

I bought student discount but it was not active

Regular

I bought student discount but it was not active

Luke

Spotify Star

1134 Views

7 replies

0 likes

I bought student discount but it was not active
  • 1134 Views
  • 7 replies
  • 0 likes

Student Discount Expired?

I had a student subscription to spotify for almost two years, I am currently still in college but I no longer have the discount? Is there any way to recover my student subscription?

Newbie

I had a student subscription to spotify for almost two years, I am currently still in college but I no longer have the discount? Is there any way to recover my student subscription?

Luke

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Help!

how much time does it take to get the email that verifies that i am indeed a college student?

Newbie

how much time does it take to get the email that verifies that i am indeed a college student? 

Luke

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Activating Hulu for Spotify Premium for Students

I just subscribed to get sotify premium for students with hulu. I went to activate my hulu account and I typed in all of my information but the box to submit the information won't light up and it won't let me submit my information to create the accou...

Newbie

I just subscribed to get sotify premium for students with hulu. I went to activate my hulu account and I typed in all of my information but the box to submit the information won't light up and it w...

ohmyessie

Newbie

942 Views

1 replies

1 likes

  • 942 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium for students

Hello. How can I activate premium if I am a student of Ukrainian university and I already paid for it?

Newbie

Hello. How can I activate premium if I am a student of Ukrainian university and I already paid for it?

SergioDavid

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Geen bevestiging aanmelding hogeschool

Hallo, 4 maanden geleden heb ik mijn hogeschool aangemeld om zo in aanmerking te komen voor de studentenkorting. Mijn school stond niet in de lijst. Maar ik heb nog steeds niks gehoord. Kan iemand helpen? Groet Marco

Newbie

Hallo,  4 maanden geleden heb ik mijn hogeschool aangemeld om zo in aanmerking te komen voor de studentenkorting. Mijn school stond niet in de lijst. Maar ik heb nog steeds niks gehoord. Kan ie...

SergioDavid

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Check when my student discount expires?

I want to check when my discount will expire so I can re-verify in time or plan to cancel. How can I check when my account will not be under the student discount anymore? I am not looking for the upcoming renewal date, that doesn't tell me what I wan...

Newbie

I want to check when my discount will expire so I can re-verify in time or plan to cancel. How can I check when my account will not be under the student discount anymore? I am not looking for th...

SergioDavid

Roadie

5597 Views

1 replies

0 likes

  • 5597 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment made but did not give premium

Student was held £ 6.99 I paid my fee two times, but the premium did not happen, I want it back.

Newbie

Student was held £ 6.99 I paid my fee two times, but the premium did not happen, I want it back.

SergioDavid

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Double charged

While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive charges for $4.99 to my card.. How can this be fix...

Newbie

While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive...

Luke

Spotify Star

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Can't click "Create Account" Button for Student Hulu

Once I click "Go to Hulu" and continue it takes me to a page to create the information for my account. However, once I fill everything out, the final button cannot be clicked. The mouse doesn't even change when I toggle over it. How can I create my h...

Casual Listener

Once I click "Go to Hulu" and continue it takes me to a page to create the information for my account. However, once I fill everything out, the final button cannot be clicked. The mouse doesn't even ...

PuddleStomper4

Casual Listener

6561 Views

14 replies

4 likes

Student
  • 6561 Views
  • 14 replies
  • 4 likes

No issue date

I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.

Newbie

I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.

Maxim

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I'd like to know if the student discount is also valid for master's students. Thank you

Newbie

Hi, I'd like to know if the student discount is also valid for master's students. Thank you

Maxim

Spotify Star

308 Views

1 replies

0 likes

Student
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution I paid but didnt get premium

Hello, i paid for student premium. But i didnt get premium. It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too.And it happens this month too. What sould i do? The payment is not in pendi...

Newbie

Hello, i paid for student premium. But i didnt get premium.  It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too. And it happ...

SergioDavid

Roadie

346 Views

1 replies

0 likes

Student
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doppio addebito su due carte diverse spotify students

Ciao! Spero possiate aiutarmi. Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata intestata a mia madre, della quale non riesco a controllare pero' il sald...

Casual Listener

 Ciao! Spero possiate aiutarmi.  Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata i...

glorialagreca

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Solved!! Payed for student premium but I can't still use it

Hi, i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a while until I can start using it ? Kind regards,balla

Casual Listener

Hi,  i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a...

Luke

Spotify Star

444 Views

3 replies

0 likes

  • 444 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount

I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and they said Spotify gave my money back at the same ti...

Visitor

I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and ...

SergioDavid

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

I've been Overcharged

As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00. I am trying to contact someone to solve this issue.

Newbie

As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00.     I am trying to contact someone to s...

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Payment

Hello,I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium

Newbie

Hello, I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium 

Maxim

Spotify Star

357 Views

1 replies

0 likes

Other
Student
  • 357 Views
  • 1 replies
  • 0 likes