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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9676 Views

6 replies

0 likes

Premium for Students
  • 9676 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15295 Views

10 replies

2 likes

Premium for Students
  • 15295 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24693 Views

11 replies

1 likes

Premium for Students
  • 24693 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169647 Views

110 replies

148 likes

Premium for Students
  • 169647 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution Problemas con premium para universitarios / Problems with premium for university students

Hi, I subscribed to the Spotify Premium student plan, and I've already received the text message confirming the payment. It was processed twice, but I haven't received the email confirming that my student Premium subscription was accepted. Even thoug...

Casual Listener

Hi, I subscribed to the Spotify Premium student plan, and I've already received the text message confirming the payment. It was processed twice, but I haven't received the email confirming that my st...

danielaaleja

Newbie

65038 Views

125 replies

6 likes

Premium for Students
  • 65038 Views
  • 125 replies
  • 6 likes

dúvida no Premium estudantes

Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?

Newbie

Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?

Bittencourt

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Cobrança

Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????

Visitor

Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????

Bittencourt

Spotify Star

321 Views

1 replies

0 likes

Student
  • 321 Views
  • 1 replies
  • 0 likes

PROBLEMA ABBONAMENTO PREMIUM STUDENTE

Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio account risulta che non e in attivo nessun abbonamento...

Newbie

Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio acc...

Rossana11

Casual Listener

566 Views

2 replies

0 likes

Student
  • 566 Views
  • 2 replies
  • 0 likes

Student discount problem

i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please

Casual Listener

i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please

Maxim

Spotify Star

332 Views

1 replies

0 likes

Student
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extented my student discount but it didnt activate

I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the needed documents and everything last month.

Newbie

I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the nee...

Alfredo

Roadie

367 Views

1 replies

0 likes

Student
  • 367 Views
  • 1 replies
  • 0 likes

Spotify for student

Buongiorno, ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata. Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, ma avevo gia effettuato il pagamento prima che mi verificassero lo s...

Regular

Buongiorno,  ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata.   Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, m...

Rossana11

Casual Listener

1750 Views

11 replies

0 likes

  • 1750 Views
  • 11 replies
  • 0 likes

Superuser Contribution About student discount

I signed up, The money was withdrawn from my card. But it still seems to be free...

Newbie

I signed up, The money was withdrawn from my card. But it still seems to be free...

SergioDavid

Roadie

389 Views

1 replies

0 likes

Student
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution NECESITO AYUDA !!

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el segundo con documento. La cosa es que se me ha cobra...

Newbie

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el s...

SergioDavid

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount - Free Trial

Dear community, I subscribed on the normal plan and then realised there is a student plan. Should I change now and the free trial will continue or I have to wait until the free trial and then I am still able to change? Thanks!

Newbie

Dear community,   I subscribed on the normal plan and then realised there is a student plan.   Should I change now and the free trial will continue or I have to wait until the free tria...

SergioDavid

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify take my money for nothing

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my problem immediately.

Newbie

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my prob...

SergioDavid

Roadie

374 Views

1 replies

0 likes

Student
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays verified student status, but still unable to get discount on spotify

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify (SheerID) still can't verify my status.

Newbie

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify...

SergioDavid

Roadie

550 Views

1 replies

0 likes

Student
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tenho Spotify Universitário e me cobraram Spotify Premium

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50. < Screenshot removed for security >

Casual Listener

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50.   ...

Melody

Spotify

866 Views

3 replies

0 likes

Other
  • 866 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error 404

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

Casual Listener

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

SergioDavid

Roadie

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Over charged

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 ..

Newbie

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 .. 

Maxim

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

No me llega correo de confirmación en el plan estudiantes.

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo?

Newbie

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo? 

CRISTHIANHERNAN

Casual Listener

14784 Views

24 replies

2 likes

  • 14784 Views
  • 24 replies
  • 2 likes

Ya me cobraron la mensualidad con descuento de estudiante y no tengo premium

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

Newbie

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

rrodartesolis74

Newbie

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Unsuccessful purchase

I thought that the student subscription applies to schoolchildren too.After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money was already gone.How do i get my money back?

Newbie

I thought that the student subscription applies to schoolchildren too. After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money...

Maxim

Spotify Star

681 Views

1 replies

0 likes

Premium payment problem
Student
  • 681 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Olá, Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi descontado o valor de R$ 8,50 e sim o valor de R$ 16,90. Consta...

Casual Listener

Olá,   Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi des...

hyagogoularte

Casual Listener

2136 Views

2 replies

0 likes

  • 2136 Views
  • 2 replies
  • 0 likes

Migração conta premium para universitária

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Newbie

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Bittencourt

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes