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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9045 Views

5 replies

0 likes

Premium for Students
  • 9045 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13802 Views

10 replies

2 likes

Premium for Students
  • 13802 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23538 Views

11 replies

1 likes

Premium for Students
  • 23538 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167373 Views

110 replies

148 likes

Premium for Students
  • 167373 Views
  • 110 replies
  • 148 likes

Superuser Contribution About student discount

I signed up, The money was withdrawn from my card. But it still seems to be free...

Newbie

I signed up, The money was withdrawn from my card. But it still seems to be free...

SergioDavid

Roadie

385 Views

1 replies

0 likes

Student
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution NECESITO AYUDA !!

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el segundo con documento. La cosa es que se me ha cobra...

Newbie

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el s...

SergioDavid

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount - Free Trial

Dear community, I subscribed on the normal plan and then realised there is a student plan. Should I change now and the free trial will continue or I have to wait until the free trial and then I am still able to change? Thanks!

Newbie

Dear community,   I subscribed on the normal plan and then realised there is a student plan.   Should I change now and the free trial will continue or I have to wait until the free tria...

SergioDavid

Roadie

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify take my money for nothing

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my problem immediately.

Newbie

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my prob...

SergioDavid

Roadie

364 Views

1 replies

0 likes

Student
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays verified student status, but still unable to get discount on spotify

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify (SheerID) still can't verify my status.

Newbie

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify...

SergioDavid

Roadie

545 Views

1 replies

0 likes

Student
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tenho Spotify Universitário e me cobraram Spotify Premium

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50. < Screenshot removed for security >

Casual Listener

Pessoal, estou com um problema. Minha conta sempre foi Spotify Universitário e hoje lançaram no meu cartão o Valor da conta Premium R$16,90. Como devo proceder? O correto seria R$8,50.   ...

Melody

Spotify

863 Views

3 replies

0 likes

Other
  • 863 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error 404

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

Casual Listener

I got email from sheerID. They send me link to finish my application for student discount. But it doesn’t work. I can’t finish it...

SergioDavid

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Over charged

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 ..

Newbie

I just signed up for the student plan and I have been charged $5.37 4 times.. how do I get a refund on the other three? I didn’t sign up for 4 months and it said it would only be $5.37 .. 

Maxim

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

No me llega correo de confirmación en el plan estudiantes.

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo?

Newbie

Hace dos días andé el documento que certifica mi calidad de estudiante en una universidad pero no me llega el correo de confirmación de la suscripción premium. Cuanto demora en llegar el correo? 

CRISTHIANHERNAN

Casual Listener

14769 Views

24 replies

2 likes

  • 14769 Views
  • 24 replies
  • 2 likes

Ya me cobraron la mensualidad con descuento de estudiante y no tengo premium

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

Newbie

Envie mi horario para que comprobaran que era estudiante y cuando revise ya me habian cobrado el servicio pero sigo sin tener Spotify Premium

rrodartesolis74

Newbie

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Unsuccessful purchase

I thought that the student subscription applies to schoolchildren too.After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money was already gone.How do i get my money back?

Newbie

I thought that the student subscription applies to schoolchildren too. After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money...

Maxim

Spotify Star

667 Views

1 replies

0 likes

Premium payment problem
Student
  • 667 Views
  • 1 replies
  • 0 likes

Solved!! Renovação do Spotify para Universitários

Olá, Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi descontado o valor de R$ 8,50 e sim o valor de R$ 16,90. Consta...

Casual Listener

Olá,   Estava cadastrado no plano premium universitário. Como já fazia 12 meses, eu acabei renovando o plano universitário conforme recebi pelo e-mail. Porém, após renovar o plano, não foi des...

hyagogoularte

Casual Listener

2131 Views

2 replies

0 likes

  • 2131 Views
  • 2 replies
  • 0 likes

Migração conta premium para universitária

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Newbie

Olá, como faço para migrar da conta premium para a universitária. Será necessário fazer o cancelamento da premium atual e abrir outra conta universitária?

Bittencourt

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

switching from premium to student

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?

Newbie

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?  

Gspresq9791

Newbie

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Solved!! Spotify took my money HELP

Hey!I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my money back. btw sorry for my bad english

Regular

Hey! I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my mon...

Luke

Community Legend

1048 Views

8 replies

0 likes

  • 1048 Views
  • 8 replies
  • 0 likes

Premium for Students not working

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you help me, please? Thanks! Natalia

Newbie

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you h...

Bethany_Dawn

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Hulu with my Student Account

I have the student account but I can't activate Hulu. They day there is an error how can I change this?

Newbie

I have the student account but I can't activate Hulu.  They day there is an error how can I change this?

Keanu_C

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Plano Universitario

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano continua como o Free.

Newbie

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano c...

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Spotify estudiantes

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

Newbie

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

andresvaroso

Newbie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Student Verification - can't select Germany

Hi there. I live in Austria and study on a German university. Now I'd like to apply for student discount, however "Germany" is not available in the list of countries on the SheerID page. Is there no discount for students enrolled on German universiti...

Visitor

...bsp; Is there no discount for students enrolled on German universities or what's the issue?

user-removed

Not applicable

2517 Views

4 replies

0 likes

Student
  • 2517 Views
  • 4 replies
  • 0 likes