Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17514 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19760 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160575 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36613 Views
19 replies
1 likes
Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul profilo nè mi sono arrivate email. L’unica è quella che...
Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul prof...
Roadie
538 Views
1 replies
0 likes
Hallo! I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student discount is not more available.What should I do to get it? B...
Hallo! I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student ...
Spotify Star
383 Views
1 replies
0 likes
I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.
I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.
Regular
486 Views
3 replies
1 likes
Hello, I am a student from Turkey, studying in the United States. I wanted to get the student premium from my Turkish bank account since I don't earn in USD, however Spotify doesn't let me do that. It says on the website that international students a...
...o that. It says on the website that international students are eligible for the student discount, but for some reason, when I go to the SheerID page I can't select US schools. I can see that many c...
Spotify Star
2236 Views
1 replies
0 likes
Hi, I'd like to make use of Spotify Student, again. But what I don't understand is, why there's no Paypal or IBAN payment method for this type of subscription. In what way is it different from the normal premium? Why do you assume students have credi...
...ormal premium? Why do you assume students have credit cards? I don't want to pay a yearly fee for a credit card just so that I can pay for Spotify. Of course I can set up a payment method with s...
Roadie
351 Views
1 replies
0 likes
Hola.Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo cancelar la compra puesto que aún no aparezco como Pre...
Hola. Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo c...
Roadie
421 Views
1 replies
0 likes
El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en mi tarjeta, pero aún siendo 3 de mayo la cuenta no se ha...
El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en ...
Roadie
453 Views
1 replies
0 likes
As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in everything else, but when I click on month there's n...
As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in e...
Newbie
496 Views
2 replies
0 likes
I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last year but not this year? The email they sent says it ...
I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last y...
Gig Goer
366 Views
1 replies
0 likes
I paid for my student account twice from my credit card but my account is still free please help me.
I paid for my student account twice from my credit card but my account is still free please help me.
Community Legend
479 Views
3 replies
0 likes
Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is associated with my university email and my spotify account with m...
Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is...
Community Legend
469 Views
1 replies
0 likes
I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?
I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?
Community Legend
388 Views
1 replies
0 likes
The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I am a premium user on my account nor does it say I am i...
The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I a...
Community Legend
457 Views
3 replies
0 likes
I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have already contacted unidays about it but they have sai...
I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have a...
Gig Goer
385 Views
1 replies
0 likes
Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student subscription?
Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student s...
Spotify Star
330 Views
1 replies
0 likes
So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and i can't pay, because they have taken my 4.99 euros...
So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and...
Newbie
434 Views
1 replies
0 likes
hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an email that says spotify has verified my sheerid. and then to use premium, spot...
hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an em...
Roadie
430 Views
2 replies
0 likes
Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...
Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...
Casual Listener
7441 Views
2 replies
0 likes
Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...
Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann liebe...
Newbie
769 Views
4 replies
0 likes
Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...
Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona ...
Roadie
405 Views
1 replies
0 likes
