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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134291 Views

98 replies

137 likes

Premium for Students
  • 134291 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31505 Views

19 replies

1 likes

Premium for Students
  • 31505 Views
  • 19 replies
  • 1 likes

Superuser Contribution Student discount UK not working.

Hoping someone can help. Trying to sort oft student membership via unidays and just keeping getting the following error Discount not availableAlternatively you may wish to visit myunidays.com where you’ll be able to access all of our current discount...

Casual Listener

Hoping someone can help.    Trying to sort oft student membership via unidays and just keeping getting the following error    Discount not available Alternatively you may wis...

F1240

Casual Listener

1455 Views

2 replies

0 likes

  • 1455 Views
  • 2 replies
  • 0 likes

Verification for Student Discount

I'm trying to get the student discount, and as of now - my verification has been rejected twice. How is it possible to send documents issued within the last 3 months? The only possible prove I have is my student card, which was issued on 2016, and 20...

Casual Listener

I'm trying to get the student discount, and as of now - my verification has been rejected twice. How is it possible to send documents issued within the last 3 months? The only possible prove I have i...

Maxim

Spotify Star

1488 Views

3 replies

0 likes

  • 1488 Views
  • 3 replies
  • 0 likes

[Desktop][Music] Please bring back the Lyrics Feature

realice la suscriccion a spotify de estudiantes en colombia y nunca me dieron una respuesta y me debitaron de mi tarjeta de credito plata

Newbie

realice la suscriccion a spotify de estudiantes en colombia y nunca me dieron una respuesta y me debitaron de mi tarjeta de credito plata

Luke

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Account studente premium

Ho gia pagato l’account studenti premium a 4.99€ circa 24 ore fa, e fatto la procurdura con la mail universitaria ma ho ancora l’account free!!! Quanto devo aspettare o ho sbagliato qualcosa ?

Newbie

Ho gia pagato l’account studenti premium a 4.99€ circa 24 ore fa, e fatto la procurdura con la mail universitaria ma ho ancora l’account free!!! Quanto devo aspettare o ho sbagliato qualcosa ?

imattolo

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Change from Premium to Premium for students

I use normal Premium, but want to change to Premium for students. How? 

Newbie

I use normal Premium, but want to change to Premium for students. How? 

Maxim

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

I still use it free when I buy Premium

SheerId confirmed that I was a student and the money was cut from my account. But my free use did not end for days. It's been a week in aggrieved.

Newbie

SheerId confirmed that I was a student and the money was cut from my account. But my free use did not end for days. It's been a week in aggrieved.    <removed sensitiv...

Luke

Spotify Star

279 Views

1 replies

0 likes

Student
  • 279 Views
  • 1 replies
  • 0 likes

Little help pls

I payed for student account but in the pay screan i exit because it's only for univercities but i just payed it and my account is still free so i want to back my money

Newbie

I payed for student account but in the pay screan i exit because it's only for univercities but i just payed it and my account is still free so i want to back my money

Maxim

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change payment for student discount

I need to change my payment method due to a cancelled credit card. I applied through the "Premium for Students + Hulu." I'm charged through Spotify but it would let me change the payment. I have until the end of the month to change it or I lose both ...

Newbie

I need to change my payment method due to a cancelled credit card.  I applied through the "Premium for Students + Hulu."  I'm charged through Spotify but it would let me change the payment....

SergioDavid

Roadie

558 Views

1 replies

0 likes

Other
Student
  • 558 Views
  • 1 replies
  • 0 likes

Problem: Subscription is not verified. $4.99 deducted on my bank account.

I have a problem with my account. I was trying to subscribe Student bundle (Spotify + Hulu) this afternoon using my phone. When I finished putting my bank account information... waited for 10 minutes to verify my account but the screen doesn't load. ...

Casual Listener

I have a problem with my account. I was trying to subscribe Student bundle (Spotify + Hulu) this afternoon using my phone. When I finished putting my bank account information... waited for 10 minutes...

booBear

Casual Listener

437 Views

1 replies

0 likes

Student bundle
  • 437 Views
  • 1 replies
  • 0 likes

Student premium account not activating

Hi, i signed up for student premium yesterday at about 2pm and nothing, no sort of confirmation has gone through yet. Is this normal? Shouldn't i get an email either way (saying that it's been activated or not)?

Newbie

Hi, i signed up for student premium yesterday at about 2pm and nothing, no sort of confirmation has gone through yet. Is this normal? Shouldn't i get an email either way (saying that it's been activa...

CorttXD

Newbie

497 Views

1 replies

0 likes

no confirmation
Student
student premium
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

Hello! I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?

Newbie

Hello!  I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?

SergioDavid

Roadie

335 Views

1 replies

0 likes

Student
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium Verification

My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your student credentials are already associated with another Spot...

Casual Listener

 My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your stu...

Alfredo

Roadie

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reactivate Hulu after renewing Premium for Students

Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu account, so the Activate Hulu button does not appear for me ...

Newbie

Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu a...

SergioDavid

Roadie

3394 Views

3 replies

0 likes

  • 3394 Views
  • 3 replies
  • 0 likes

Superuser Contribution My premium My account was not active

I sent you a student certificate. For my premium membership. not activated. I paid from the bank card. Despite this, Spotify Account was not premium. I wait for 1 week. I urge you to rescue urgently

Newbie

I sent you a student certificate. For my premium membership. not activated. I paid from the bank card. Despite this, Spotify Account was not premium. I wait for 1 week. I urge you to rescue urgently

SergioDavid

Roadie

505 Views

1 replies

0 likes

student premium
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i can't use it? Please let me know about it. By the way, i co...

Casual Listener

Hello there,   Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i...

Alfredo

Roadie

381 Views

1 replies

0 likes

Student
  • 381 Views
  • 1 replies
  • 0 likes

Spotify premium student discount

I also have a problem with document verifying. I get an email from SheerID that says unable to verify my status as a student in my school, because the document does not display the current date or valid date. The document I sent was a transcript of m...

Newbie

I also have a problem with document verifying. I get an email from SheerID that says unable to verify my status as a student in my school, because the document does not display the current date or va...

user-removed

Not applicable

370 Views

1 replies

0 likes

Student
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Aiuto

Ieri ho tentato di avviare un abbonamento per studenti , nel "tentativo" mi e' stato sottratto il doppio rispetto al dovuto (10€) , ho letto che bisognava aspettare l'attivazione purche' cio' che era oltre la somma tornasse sulla carta. Stamattina mi...

Newbie

Ieri ho tentato di avviare un abbonamento per studenti , nel "tentativo" mi e' stato sottratto il doppio rispetto al dovuto (10€) , ho letto che bisognava aspettare l'attivazione purche' cio' che era...

LeoRager

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Spotify premium student discount

My account isn't syncing up and I can't log into Hulu. I've already contactedulu but they referred me to contact Spotify. I just synced purchased the student deal. (Thread created by Rock Star from a comment on another thread)

Newbie

My account isn't syncing up and I can't log into Hulu. I've already contactedulu but they referred me to contact Spotify. I just synced purchased the student deal.    (Thread created by...

user-removed

Not applicable

401 Views

1 replies

0 likes

Other
Student
  • 401 Views
  • 1 replies
  • 0 likes

Spotify premium per studenti

Ciao, dopo aver messo i dati della carta ha effettuato il pagamento ma non mi fa andare avanti con la verifica di studente, mi ritorna alla pagina dell'inserimento della carta, cosa devo fare?

Newbie

Ciao, dopo aver messo i dati della carta ha effettuato il pagamento ma non mi fa andare avanti con la verifica di studente, mi ritorna alla pagina dell'inserimento della carta, cosa devo fare?

imattolo

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Student Account (Verification Page not open)

I am going to the confirmation page for student membership but I get a warning that the page does not exist. Can you help me with this? Have a nice day.

Casual Listener

I am going to the confirmation page for student membership but I get a warning that the page does not exist. Can you help me with this? Have a nice day.

user-removed

Not applicable

803 Views

6 replies

0 likes

  • 803 Views
  • 6 replies
  • 0 likes