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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9685 Views

6 replies

0 likes

Premium for Students
  • 9685 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15311 Views

10 replies

2 likes

Premium for Students
  • 15311 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24716 Views

11 replies

1 likes

Premium for Students
  • 24716 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169685 Views

110 replies

148 likes

Premium for Students
  • 169685 Views
  • 110 replies
  • 148 likes

switching from premium to student

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?

Newbie

Hi i have spotify premium but want to change to a student account, do i need to cancel the premium first before changing or do i just switch in my account settings?  

Gspresq9791

Newbie

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Solved!! Spotify took my money HELP

Hey!I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my money back. btw sorry for my bad english

Regular

Hey! I was trying to upgrade to student spotify. I entered my credit card details then i realized that my college wasnt listed. But spotify took my 5 euros? what should i do know? I just want my mon...

Luke

Community Legend

1054 Views

8 replies

0 likes

  • 1054 Views
  • 8 replies
  • 0 likes

Premium for Students not working

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you help me, please? Thanks! Natalia

Newbie

Hi! I just bought Spotify Premium for students, I paid. Now, I don't have ads, but still can't listening to music offline, don't know why. I tried to log out and in, but it doesn't work. Can you h...

Bethany_Dawn

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Hulu with my Student Account

I have the student account but I can't activate Hulu. They day there is an error how can I change this?

Newbie

I have the student account but I can't activate Hulu.  They day there is an error how can I change this?

Keanu_C

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Plano Universitario

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano continua como o Free.

Newbie

Preenchi todas as informações para o plano universitario porém após os dados do cartão dizia que redirecionaria para a confirmação de estudante mas nada aconteceu, o valor foi cobrado porém o plano c...

Bittencourt

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify estudiantes

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

Newbie

Ya haces unas horas lleno todo para tener la cuenta de Spotify para estudiantes incluso me debitaron el saldo ya de risa tarjeta y aun me llega el correo que hago ?

andresvaroso

Newbie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Student Verification - can't select Germany

Hi there. I live in Austria and study on a German university. Now I'd like to apply for student discount, however "Germany" is not available in the list of countries on the SheerID page. Is there no discount for students enrolled on German universiti...

Visitor

...bsp; Is there no discount for students enrolled on German universities or what's the issue?

user-removed

Not applicable

2557 Views

4 replies

0 likes

Student
  • 2557 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student discount

I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another account. I do not have another Spotify account and I ...

Newbie

I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another ac...

SergioDavid

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Paid for subscription but still not getting premium

I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04.Please help.

Casual Listener

I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04. Please help.

Luke

Community Legend

407 Views

3 replies

0 likes

  • 407 Views
  • 3 replies
  • 0 likes

Superuser Contribution Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año.

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Newbie

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

Alfredo

Roadie

3883 Views

1 replies

0 likes

  • 3883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the institution name and my full name as well

Newbie

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the...

Alfredo

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta premium

Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora?

Visitor

Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora? 

Alfredo

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought Preimum for Student, I paid the fee but there is no signs of Premium.

Hey!I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. I've already reached support but I wanted to give it a shot ...

Newbie

Hey! I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. 😞 I've...

Alfredo

Roadie

315 Views

1 replies

0 likes

Student
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Attesa attivazione Premium studenti

Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul profilo nè mi sono arrivate email. L’unica è quella che...

Newbie

Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul prof...

Alfredo

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Spotify student discount not available in Germany?

Hallo! I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student discount is not more available.What should I do to get it? B...

Newbie

Hallo!   I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student ...

Maxim

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Paid successfully but still free account [Student]

I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.

Regular

I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.

emir2

Regular

530 Views

3 replies

1 likes

Student
  • 530 Views
  • 3 replies
  • 1 likes

Spotify Student for International Students

Hello, I am a student from Turkey, studying in the United States. I wanted to get the student premium from my Turkish bank account since I don't earn in USD, however Spotify doesn't let me do that. It says on the website that international students a...

Newbie

...o that. It says on the website that international students are eligible for the student discount, but for some reason, when I go to the SheerID page I can't select US schools. I can see that many c...

Maxim

Spotify Star

2858 Views

1 replies

0 likes

Other
Student
  • 2858 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why force students to use a credit card?

Hi, I'd like to make use of Spotify Student, again. But what I don't understand is, why there's no Paypal or IBAN payment method for this type of subscription. In what way is it different from the normal premium? Why do you assume students have credi...

Newbie

...ormal premium? Why do you assume students have credit cards? I don't want to pay a yearly fee for a credit card just so that I can pay for Spotify. Of course I can set up a payment method with s...

Alfredo

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante PAGO RETENIDO

Hola.Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo cancelar la compra puesto que aún no aparezco como Pre...

Newbie

Hola. Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo c...

Alfredo

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compré Spotfy para universitarios y no se actualizó a premium

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en mi tarjeta, pero aún siendo 3 de mayo la cuenta no se ha...

Newbie

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en ...

Alfredo

Roadie

492 Views

1 replies

0 likes

premium universitarios
  • 492 Views
  • 1 replies
  • 0 likes