Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9053 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13809 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23540 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167379 Views
110 replies
148 likes
Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student subscription?
Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student s...
Spotify Star
361 Views
1 replies
0 likes
So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and i can't pay, because they have taken my 4.99 euros...
So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and...
Newbie
467 Views
1 replies
0 likes
hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an email that says spotify has verified my sheerid. and then to use premium, spot...
hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an em...
Roadie
464 Views
2 replies
0 likes
Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...
Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...
Casual Listener
7515 Views
2 replies
0 likes
Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...
Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann liebe...
Newbie
822 Views
4 replies
0 likes
Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...
Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona ...
Roadie
439 Views
1 replies
0 likes
I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...
I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when...
Newbie
389 Views
1 replies
0 likes
spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca reklamlara ayırdığınız bütçeyle düzgün bir müşteri hizmeti ...
spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca...
Roadie
442 Views
1 replies
0 likes
hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you want any proof you can take the screenshot of account...
hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you wa...
Roadie
386 Views
1 replies
0 likes
So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...
So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu ...
Spotify
1029 Views
6 replies
0 likes
Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso
Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso
Roadie
416 Views
1 replies
0 likes
Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha, tentei alguns (inclusive da Spotify) e não consegu...
Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha,...
Spotify Star
376 Views
1 replies
0 likes
hiI'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for your support.Thank you.
hi I'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for ...
Roadie
407 Views
1 replies
0 likes
Hello dear Community, so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium i have to have an kredit card but i dont own one. so how can i get the stude...
Hello dear Community, so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium ...
Spotify Star
591 Views
1 replies
0 likes
I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount? does anyone know?
I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount...
Community Legend
489 Views
1 replies
0 likes
Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando realmente me descontaron el dinero de la tarjeta y...
Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando...
Casual Listener
3732 Views
11 replies
0 likes
I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after September or will it carryover since I'm at another un...
I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after Sep...
Community Legend
3283 Views
1 replies
0 likes
Boa tarde.Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês.Quero reembolso!
Boa tarde. Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês. Quero reembolso!
Spotify Star
391 Views
1 replies
0 likes
Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para poder contratar el plan premiun individual o el re...
Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para...
Roadie
444 Views
1 replies
0 likes
Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dirección sin problemas
Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dire...
Roadie
2072 Views
1 replies
0 likes
