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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9686 Views

6 replies

0 likes

Premium for Students
  • 9686 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15313 Views

10 replies

2 likes

Premium for Students
  • 15313 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24717 Views

11 replies

1 likes

Premium for Students
  • 24717 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169686 Views

110 replies

148 likes

Premium for Students
  • 169686 Views
  • 110 replies
  • 148 likes

Can't select expiration month when paying for subscription

As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in everything else, but when I click on month there's n...

Casual Listener

As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in e...

emily-swanson

Newbie

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

Student Discount Failed

I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last year but not this year? The email they sent says it ...

Newbie

I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last y...

RobiP

Gig Goer

404 Views

1 replies

0 likes

Student
  • 404 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

I paid for my student account twice from my credit card but my account is still free please help me.

Casual Listener

I paid for my student account twice from my credit card but my account is still free please help me.

Luke

Community Legend

519 Views

3 replies

0 likes

Student
  • 519 Views
  • 3 replies
  • 0 likes

Paid for Student Premium and have been charged but account is not upgraded

Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is associated with my university email and my spotify account with m...

Newbie

Hi there,    I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is...

Luke

Community Legend

498 Views

1 replies

0 likes

Account
Premium
  • 498 Views
  • 1 replies
  • 0 likes

Student Discount

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?

Visitor

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do? 

Luke

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Spotify for Students Issue

The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I am a premium user on my account nor does it say I am i...

Casual Listener

The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I a...

Luke

Community Legend

522 Views

3 replies

0 likes

  • 522 Views
  • 3 replies
  • 0 likes

Student email isn’t working

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have already contacted unidays about it but they have sai...

Newbie

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have a...

RobiP

Gig Goer

427 Views

1 replies

0 likes

Student
  • 427 Views
  • 1 replies
  • 0 likes

Accidentally subscribed to premium

Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student subscription?

Newbie

Hello,   Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student s...

Maxim

Spotify Star

364 Views

1 replies

0 likes

Student
  • 364 Views
  • 1 replies
  • 0 likes

Spotify for Universitary Students

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and i can't pay, because they have taken my 4.99 euros...

Casual Listener

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and...

doninhomg

Newbie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution paid succesfully but still free account

hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an email that says spotify has verified my sheerid. and then to use premium, spot...

Newbie

hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an em...

SergioDavid

Roadie

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Problemas na Verificação de Estudante do SheerID

Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...

Casual Listener

Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...

Renanvolcov

Casual Listener

7527 Views

2 replies

0 likes

  • 7527 Views
  • 2 replies
  • 0 likes

Studentenrabatt

Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...

Visitor

Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann liebe...

Kaaat92

Newbie

840 Views

4 replies

0 likes

Student
  • 840 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Discount Problem

Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...

Newbie

Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona ...

SergioDavid

Roadie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Student discount Hulu error

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...

Newbie

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when...

Joeyyyyyy

Newbie

395 Views

1 replies

0 likes

Student
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca reklamlara ayırdığınız bütçeyle düzgün bir müşteri hizmeti ...

Visitor

spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı.   ayrıca...

SergioDavid

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium

hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you want any proof you can take the screenshot of account...

Casual Listener

hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you wa...

SergioDavid

Roadie

397 Views

1 replies

0 likes

Student
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Problems

So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...

Casual Listener

So this has been a problem for quite some time - and this is the only place I have left to go to.    My student plan plan is not working fully. I am able to listen to my Spotify but Hulu ...

Melody

Spotify

1041 Views

6 replies

0 likes

  • 1041 Views
  • 6 replies
  • 0 likes

Superuser Contribution cuenta de studiante

Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso

Casual Listener

Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso

SergioDavid

Roadie

428 Views

1 replies

0 likes

Student
  • 428 Views
  • 1 replies
  • 0 likes

Pergunta sobre o plano para estudantes

Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha, tentei alguns (inclusive da Spotify) e não consegu...

Newbie

Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha,...

Bittencourt

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium

hiI'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for your support.Thank you.

Visitor

hi I'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for ...

SergioDavid

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes