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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10468 Views

6 replies

1 likes

Premium for Students
  • 10468 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16803 Views

10 replies

2 likes

Premium for Students
  • 16803 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25961 Views

11 replies

1 likes

Premium for Students
  • 25961 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171929 Views

110 replies

148 likes

Premium for Students
  • 171929 Views
  • 110 replies
  • 148 likes

Superuser Contribution Why force students to use a credit card?

Hi, I'd like to make use of Spotify Student, again. But what I don't understand is, why there's no Paypal or IBAN payment method for this type of subscription. In what way is it different from the normal premium? Why do you assume students have credi...

Newbie

...ormal premium? Why do you assume students have credit cards? I don't want to pay a yearly fee for a credit card just so that I can pay for Spotify. Of course I can set up a payment method with s...

Alfredo

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante PAGO RETENIDO

Hola.Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo cancelar la compra puesto que aún no aparezco como Pre...

Newbie

Hola. Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo c...

Alfredo

Roadie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compré Spotfy para universitarios y no se actualizó a premium

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en mi tarjeta, pero aún siendo 3 de mayo la cuenta no se ha...

Newbie

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en ...

Alfredo

Roadie

494 Views

1 replies

0 likes

premium universitarios
  • 494 Views
  • 1 replies
  • 0 likes

Can't select expiration month when paying for subscription

As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in everything else, but when I click on month there's n...

Casual Listener

As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in e...

emily-swanson

Newbie

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Student Discount Failed

I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last year but not this year? The email they sent says it ...

Newbie

I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last y...

RobiP

Gig Goer

409 Views

1 replies

0 likes

Student
  • 409 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

I paid for my student account twice from my credit card but my account is still free please help me.

Casual Listener

I paid for my student account twice from my credit card but my account is still free please help me.

Luke

Community Legend

523 Views

3 replies

0 likes

Student
  • 523 Views
  • 3 replies
  • 0 likes

Paid for Student Premium and have been charged but account is not upgraded

Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is associated with my university email and my spotify account with m...

Newbie

Hi there,    I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is...

Luke

Community Legend

505 Views

1 replies

0 likes

Account
Premium
  • 505 Views
  • 1 replies
  • 0 likes

Student Discount

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?

Visitor

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do? 

Luke

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify for Students Issue

The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I am a premium user on my account nor does it say I am i...

Casual Listener

The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I a...

Luke

Community Legend

533 Views

3 replies

0 likes

  • 533 Views
  • 3 replies
  • 0 likes

Student email isn’t working

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have already contacted unidays about it but they have sai...

Newbie

I want to get a student discount and I have a student/school email however when I try to change from a premium to a student premium account it says the email is already in use when it isn’t. I have a...

RobiP

Gig Goer

433 Views

1 replies

0 likes

Student
  • 433 Views
  • 1 replies
  • 0 likes

Accidentally subscribed to premium

Hello, Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student subscription?

Newbie

Hello,   Today I accidentally subscribed to the regular €9.99 monthly subscription instead of the €4.99 student subscription. Is there a way to get a refund so I can subscribe to the student s...

Maxim

Spotify Star

367 Views

1 replies

0 likes

Student
  • 367 Views
  • 1 replies
  • 0 likes

Spotify for Universitary Students

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and i can't pay, because they have taken my 4.99 euros...

Casual Listener

So, i entered my card details and i had to proceed to insert my documents that proves I am a student, so i left the app to do some photos. I returned to the app, enterd my card details back again and...

doninhomg

Newbie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution paid succesfully but still free account

hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an email that says spotify has verified my sheerid. and then to use premium, spot...

Newbie

hi, i've tried to make use of student discount. after i've been entered my card information the payment dropped off from my account. and the following day i've received an em...

SergioDavid

Roadie

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

Problemas na Verificação de Estudante do SheerID

Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...

Casual Listener

Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...

Renanvolcov

Casual Listener

7555 Views

2 replies

0 likes

  • 7555 Views
  • 2 replies
  • 0 likes

Studentenrabatt

Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...

Visitor

Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann liebe...

Kaaat92

Newbie

847 Views

4 replies

0 likes

Student
  • 847 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Discount Problem

Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...

Newbie

Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona ...

SergioDavid

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Student discount Hulu error

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...

Newbie

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when...

Joeyyyyyy

Newbie

400 Views

1 replies

0 likes

Student
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca reklamlara ayırdığınız bütçeyle düzgün bir müşteri hizmeti ...

Visitor

spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı.   ayrıca...

SergioDavid

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium

hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you want any proof you can take the screenshot of account...

Casual Listener

hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you wa...

SergioDavid

Roadie

419 Views

1 replies

0 likes

Student
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Problems

So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...

Casual Listener

So this has been a problem for quite some time - and this is the only place I have left to go to.    My student plan plan is not working fully. I am able to listen to my Spotify but Hulu ...

Melody

Spotify

1058 Views

6 replies

0 likes

  • 1058 Views
  • 6 replies
  • 0 likes