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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9379 Views

5 replies

0 likes

Premium for Students
  • 9379 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14648 Views

10 replies

2 likes

Premium for Students
  • 14648 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24019 Views

11 replies

1 likes

Premium for Students
  • 24019 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168463 Views

110 replies

148 likes

Premium for Students
  • 168463 Views
  • 110 replies
  • 148 likes

COBRANDO MAIS DE TRES VEZES NO MÊS

Boa tarde.Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês.Quero reembolso!

Newbie

Boa tarde. Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês. Quero reembolso!

Bittencourt

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution David

Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para poder contratar el plan premiun individual o el re...

Casual Listener

Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para...

ZullyB

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo renovar mi suscripcion

Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dirección sin problemas

Regular

Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dire...

ZullyB

Roadie

2076 Views

1 replies

0 likes

cobros
  • 2076 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para universitario

Realice el proceso para confirmar que estudio la universidad pero me decia que no se desconataria hasta que se cinfirmara el premium ya me cobraron no me mandaron ningun correo y no esta reflejado el premiun en mi cuenta

Newbie

Realice el proceso para confirmar que estudio la universidad pero me decia que no se desconataria hasta que se cinfirmara el premium ya me cobraron no me mandaron ningun correo y no esta reflejado el...

ZullyB

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Charged for Student Discount and not getting it

I want a refund for this $5 charge on my account that I’m not even getting from the service it said. I signed for the student discount and wasn’t approved or I couldn’t find any documents to upload from my phone. So I need to know what can be done so...

Newbie

I want a refund for this $5 charge on my account that I’m not even getting from the service it said. I signed for the student discount and wasn’t approved or I couldn’t find any documents to upload f...

Maxim

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Premium student: second year

Hello !I'm a French med student. Last year, I signed up for the premium account for 4.99€ per month. This month, I noticed I was charged twice the price for a regular account. Problem is, I'm still a student, and I never got the email where you're su...

Newbie

Hello ! I'm a French med student. Last year, I signed up for the premium account for 4.99€ per month. This month, I noticed I was charged twice the price for a regular account. Problem is, I'm still...

Keanu_C

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium for students

I am a current college student, and i am trying to get the $5 premium deal. However, it says my college is not valid, even though I've sent in three types of documentation. I am confused because I have friends at my college who have been approved for...

Newbie

I am a current college student, and i am trying to get the $5 premium deal. However, it says my college is not valid, even though I've sent in three types of documentation. I am confused because I ha...

user-removed

Not applicable

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Student Premium in Dubai/England

Hi, I have an international student identity card and study at SAE University in Dubai. However, I live in England, because my university is in Dubai I cannot sign up for uni days as it is not supported in my country. If there any way that my ISIC is...

Newbie

Hi,   I have an international student identity card and study at SAE University in Dubai. However, I live in England, because my university is in Dubai I cannot sign up for uni days as it...

Maxim

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Me registré en Spotify para estudiantes y me cobraron dos veces

Hola, inicié mi proceso de verificación para usar la tarifa Spotify estudiante y me pidieron mis datos y me recalcaron que en lo que estaba el proceso no se me iba a cobrar, entonces el domingo 25 de marzo me niegan el proceso y me cobran y hoy me ve...

Newbie

Hola, inicié mi proceso de verificación para usar la tarifa Spotify estudiante y me pidieron mis datos y me recalcaron que en lo que estaba el proceso no se me iba a cobrar, entonces el domingo 25 de...

Shiadani

Newbie

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Student premium problem

Hi, i just tried to get a student premium using credit card as my payment. I already fill the cc detail and press continue, but didnt finish with the next information detail. Accidentally, i close the spotify tab in my web and i thought the subscribt...

Newbie

Hi, i just tried to get a student premium using credit card as my payment. I already fill the cc detail and press continue, but didnt finish with the next information detail. Accidentally, i close th...

GillianDelvigne

Composer

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Student Help

I've been a student in University since 2015. I forgot to renew my subscription for one year and did not realize I was not getting the discount. Any way to get money back?

Newbie

I've been a student in University since 2015. I forgot to renew my subscription for one year and did not realize I was not getting the discount. Any way to get money back?

Maxim

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Double charged

Hello, i am a student and should be charged half price. I live in Denmark so the currency is in danish crowns. I should have been charged 50 DKK and NOT 100 DKK which happend yesterday - why ?? im still a student so i dont understand. and how do you ...

Newbie

Hello,    i am a student and should be charged half price. I live in Denmark so the currency is in danish crowns. I should have been charged 50 DKK and NOT 100 DKK which happend yesterday...

2137ynjagjkze6y

Newbie

466 Views

2 replies

0 likes

Student
  • 466 Views
  • 2 replies
  • 0 likes

Premium

I should have been charged for the student discount for months now, and it cut me off, so I had to restart the student discount. Is it going to charge me twice for the normal premium and the student? And can I get a refund for all of the months I was...

Newbie

I should have been charged for the student discount for months now, and it cut me off, so I had to restart the student discount.  Is it going to charge me twice for the normal premium and the st...

MattSuda

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague el plan estudiantes y no obtuve nada

Hola, resulta que me suscribi al plan spotify premium para estudiantes, y ya me llego el mensaje de texto de la confirmacion del pago, y ahora no me sale para subir el archivo debido a que no lo tenia a la mano y ahora no me sale para subir el docume...

Newbie

Hola, resulta que me suscribi al plan spotify premium para estudiantes, y ya me llego el mensaje de texto de la confirmacion del pago, y ahora no me sale para subir el archivo debido a que no lo teni...

SergioDavid

Roadie

376 Views

1 replies

1 likes

  • 376 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium recall

Hi everyone i just bought the premium for Students and I didn’t read the whole thing. It says that is only for those ones who learns in university. And I’m learning in high school. Can I cancel that and change the premium type? Because I don’t want t...

Newbie

Hi everyone  i just bought the premium for Students and I didn’t read the whole thing. It says that is only for those ones who learns in university. And I’m learning in high school. Can I c...

SergioDavid

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Studenský účet

Dobrý den, chtěl jsem si předplatit od Spotifi premium pro studenty. Bohužel jsem, až poté zjistil, že se jedná o studenty pro VŠ nebo VOŠ. Jenže se mi, už peníze strhly z účtu a teď nevím co dělat.Děkuji za pomoc.

Newbie

Dobrý den, chtěl jsem si předplatit od Spotifi premium pro studenty. Bohužel jsem, až poté zjistil, že se jedná o studenty pro VŠ nebo VOŠ. Jenže se mi, už peníze strhly z účtu a teď nevím co dělat. ...

SergioDavid

Roadie

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why do students get cheaper rates?

I have been subscribing for a long time now. I am a hardworking single parent and why can I not get the same benefits of a young adult? We are all over the age of 18.. Do I get a discount for raising 2 school aged children? What makes it different fo...

Newbie

I have been subscribing for a long time now. I am a hardworking single parent and why can I not get the same benefits of a young adult? We are all over the age of 18.. Do I get a discount for raising...

SergioDavid

Roadie

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student discount problem...

My academic info got accepted... but now spotify wants to charge me again... why? I already paid for it... i didnt get any refund...

Newbie

My academic info got accepted... but now spotify wants to charge me again... why? I already paid for it... i didnt get any refund...

SergioDavid

Roadie

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution No student membership

Öğrenci üyeliğini aldığım paramın yanına gittim ama prim üyelik gelmedi mi?

Newbie

Öğrenci üyeliğini aldığım paramın yanına gittim ama prim üyelik gelmedi mi?

SergioDavid

Roadie

441 Views

1 replies

0 likes

Öğrenci
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t activate my premmium signature

I got a university premmium account , i´ve already payed but I just can´t enter it. For some reason, I still continue with my free account.Somebody help please

Casual Listener

I got a university premmium account , i´ve already payed but I just can´t enter it. For some reason, I still continue with my free account. Somebody help please 

bruna_ksa

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes