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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25529 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25529 Views
  • 19 replies
  • 0 likes

Paid for student premium but still listed as free

I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I then received an email showing where it charged me an...

  • Casual Listener
  • I signed into my account that I'm using my student email with and I tried to pay for student premium. It had me enter my information to validate I was a student but it said it couldnt verify me. I th...
  • Christiansen1
  • Newbie
  • 425 Views
  • 5 replies
  • 0 likes
  • 425 Views
  • 5 replies
  • 0 likes

Charged for Student Premium Deal but did not get the Premium status

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do?

  • Casual Listener
  • I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do? 
  • Cemile2804
  • Newbie
  • 380 Views
  • 4 replies
  • 0 likes
  • 380 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problem in acquiring student discount

I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary things and uploaded documents supporting that I am...

  • Casual Listener
  • I recently saw the new offer of spotify and I wanted to try it since money is not just picked up in the streets and I wanted to utilize my student privileges. So I went on and filled up the necessary...
  • colynchristian
  • Newbie
  • 2225 Views
  • 11 replies
  • 0 likes
  • 2225 Views
  • 11 replies
  • 0 likes

N

Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun

  • Newbie
  • Me cobraron la suscripción de universitarios y no tengo el servicio de spotify premiun 
  • LeoRager
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Transferir conta Premium para conta de estudante

Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(Estudante).

  • Casual Listener
  • Fui reassinar o Spotify estudantil mas não me antwnte ao fato de que estava assinando o Premium. Gostaria de saber se ha como eu mudar para a conta estudantil sem ter que pagar R$16(Premium) + 8,50(E...
  • Bittencourt
  • Spotify Star
  • 1399 Views
  • 3 replies
  • 0 likes
  • 1399 Views
  • 3 replies
  • 0 likes

student discount in singapore

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

  • Newbie
  • hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this
  • linushg111
  • Newbie
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

I cannot extend my Student Discount

When I entered my card details and go to the next page that supposed to redirect me to the SheerID page, nothing happens. It does not lead me to the SheerID and the button does not work. Can someone solve this problem? Thanks. UPDATE:I have got an e-...

  • Casual Listener
  • When I entered my card details and go to the next page that supposed to redirect me to the SheerID page, nothing happens. It does not lead me to the SheerID and the button does not work. Can someone ...
  • Nico
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • Student
  • 356 Views
  • 3 replies
  • 0 likes

problema attivazione profilo studente

Ciao, ho un problema per estendere di un anno l'abbonamento studente. Dopo aver inserito i dati della carta di credito, il tasto continua per farmi identificare da SheerId sembra disabilitato, è successo a qualcun altro una cosa del genere?

  • Newbie
  • Ciao, ho un problema per estendere di un anno l'abbonamento studente. Dopo aver inserito i dati della carta di credito, il tasto continua per farmi identificare da SheerId sembra disabilitato, è succ...
  • zerbinodas
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Spotify Student Discount Switzerland

Hello Guys, Today I tryed to upgread my spotify with a student discount (Switzerland)unfortunately i'm not transfered to shareID, and i have no idea why.I tryed already the logout / login and delete the cache in my browser. hopefully someone can help...

  • Newbie
  • Hello Guys,   Today I tryed to upgread my spotify with a student discount (Switzerland) unfortunately i'm not transfered to shareID, and i have no idea why. I tryed already the logo...
  • gfuchs
  • Newbie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Unable to continue to student verification

I've recently been trying to get the student discount for spoitfy, I put in my card details and am then taken to the next screen where it says i have to verify I'm a student. However the continue button doesn't seem to do anything. I've tryed refresh...

  • Newbie
  • I've recently been trying to get the student discount for spoitfy, I put in my card details and am then taken to the next screen where it says i have to verify I'm a student. However the continue but...
  • Sandra_25
  • Newbie
  • 327 Views
  • 1 replies
  • 1 likes
  • 327 Views
  • 1 replies
  • 1 likes

Getting charged when i havent been given premium

I habe tried to get premium spotify as a student and have not recieved it yet. My bank statements claim several payments are pending? How do i cancel this subscription or recieve my premium?

  • Casual Listener
  • I habe tried to get premium spotify as a student and have not recieved it yet. My bank statements claim several payments are pending? How do i cancel this subscription or recieve my premium?
  • kejt_
  • Community Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • Other
    Student
  • 462 Views
  • 3 replies
  • 0 likes

Student discount in Taiwan

Can you guys start a student discount in Taiwan?I would be very pleased to see that.And I think there will be more people in Taiwan want to use Spotify if you guys do that. Tks.

  • Casual Listener
  • Can you guys start a student discount in Taiwan? I would be very pleased to see that. And I think there will be more people in Taiwan want to use Spotify if you guys do that. Tks.
  • JerrytheRabhi
  • Casual Listener
  • 941 Views
  • 2 replies
  • 5 likes
  • 941 Views
  • 2 replies
  • 5 likes

Spotify Student Austria

Ich habe den studentenrabatt genommen, mein Konto wurde vorbelastet, aber dennoch ist mein Account weiterhin auf Free. Muss ich 6 Tage warten bis ich verifiziert bin obwohl ich bereits gezahlt habe ??

  • Casual Listener
  • Ich habe den studentenrabatt genommen, mein Konto wurde vorbelastet, aber dennoch ist mein Account weiterhin auf Free. Muss ich 6 Tage warten bis ich verifiziert bin obwohl ich bereits gezahlt habe ?...
  • Cengizhan3897
  • Casual Listener
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Superuser Contribution ayuda me he suscrito a spotify para universitarios, me han cobrado doble y aun no soy premium.

Buenas noches. Necesito algo de ayuda. esta cuenta desde la que escribo, ha pasado por bastante. goce de mi primer mes gatruito, luego de eso disfrute de los 3 meses por 900 pesos colombianos (pais donde vivo) . al finalizar esta promocion he querido...

  • Newbie
  • Buenas noches.    Necesito algo de ayuda. esta cuenta desde la que escribo, ha pasado por bastante. goce de mi primer mes gatruito, luego de eso disfrute de los 3 meses por 900 pesos co...
  • Julian
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Spotify students Italy

Buonasera.Ho fatto richiesta ieri di passare a premium come studente, ho inviato le prove richieste e l'info della carta ma ancora non sono passata a premium.Quanto tempo ci vuole ancora?Grazie!

  • Newbie
  • Buonasera. Ho fatto richiesta ieri di passare a premium come studente, ho inviato le prove richieste e l'info della carta ma ancora non sono passata a premium. Quanto tempo ci vuole ancora? Grazie!
  • imattolo
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Account studente premium

Ho gia pagato l’account studenti premium a 4.99€ circa 24 ore fa, e fatto la procurdura con la mail universitaria ma ho ancora l’account free!!! Quanto devo aspettare o ho sbagliato qualcosa ?

  • Newbie
  • Ho gia pagato l’account studenti premium a 4.99€ circa 24 ore fa, e fatto la procurdura con la mail universitaria ma ho ancora l’account free!!! Quanto devo aspettare o ho sbagliato qualcosa ?
  • imattolo
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Account spotify studenti

Salve, sbadatamente mi sono registrato due volte per attivare l'account spotify studenti, quindi mi sono stati addebitati 10 euro sulla carta da me indicata. Vorrei sapere come risolvere questo errore per recuperare i 5 euro aggiuntivi che non erano ...

  • Newbie
  • Salve, sbadatamente mi sono registrato due volte per attivare l'account spotify studenti, quindi mi sono stati addebitati 10 euro sulla carta da me indicata. Vorrei sapere come risolvere questo error...
  • imattolo
  • Community Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Addebito effettuato ma nessun servizio

Salve, ho attivato spotify Premium for students, erroneamente ho provato anche tre volte non notando lo scalo dei soldi in carta di volta in volta, nonostante mi sia stato fatto un addebito pari a tre pagamenti da 4,99, ho infine inserito le credenzi...

  • Casual Listener
  • Salve, ho attivato spotify Premium for students, erroneamente ho provato anche tre volte non notando lo scalo dei soldi in carta di volta in volta, nonostante mi sia stato fatto un addebito pari a t...
  • imattolo
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Problema sconto studenti

Buonasera,ho effettuato l'upgrade con lo sconto studenti, inserendo tutto quello che era richiesto, anche il file che attesta il mio stato di studente. Mi sono stati detratti subito 5 euro ma non ho ancora attive le funzioni premium sul mio account. ...

  • Casual Listener
  • Buonasera, ho effettuato l'upgrade con lo sconto studenti, inserendo tutto quello che era richiesto, anche il file che attesta il mio stato di studente. Mi sono stati detratti subito 5 euro ma non h...
  • imattolo
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Doppio addebito spotify

Ho avviato il passaggio a premium for students ma erroneamente ho inserito i dati della carta piu volte, notando solo al terzo tentativo uno scalo pari a tre mensilita' di 4,99€. Tra l'altro, l'account studenti non e' stato attivato con nessuno dei t...

  • Casual Listener
  • Ho avviato il passaggio a premium for students ma erroneamente ho inserito i dati della carta piu volte, notando solo al terzo tentativo uno scalo pari a tre mensilita' di 4,99€. Tra l'altro, l...
  • imattolo
  • Community Legend
  • 608 Views
  • 1 replies
  • 1 likes
  • addebito
    Student
  • 608 Views
  • 1 replies
  • 1 likes