Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Resub with a student discount

Resub with a student discount

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still the regular premium 

Reply
1 Reply

Hey @Agnees94, welcome to the Community!

 

Are you still having trouble seeing your Premium subscription? You should have received word about the status of your verification through email up to 72 hours after signing up.

 

If you still don't have the discount, try resubscribing here using an incognito window.

 

Hope that helps 🙂

Suggested posts