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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8494 Views

5 replies

0 likes

Premium for Students
  • 8494 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12219 Views

10 replies

2 likes

Premium for Students
  • 12219 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22625 Views

11 replies

1 likes

Premium for Students
  • 22625 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165629 Views

110 replies

148 likes

Premium for Students
  • 165629 Views
  • 110 replies
  • 148 likes

Superuser Contribution Cancel a request for student discount

Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a normal account (30 free trials) and would like to switc...

Visitor

Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a norm...

user-removed

Not applicable

430 Views

2 replies

0 likes

Student
  • 430 Views
  • 2 replies
  • 0 likes

Unable to renew my student subscription - Help

Hello, I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of Alberta.When I go to the student discount page on Spotify, ...

Newbie

Hello,   I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of...

Keanu_C

Community Legend

425 Views

1 replies

0 likes

Student
  • 425 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw

Newbie

Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw

Keanu_C

Community Legend

646 Views

1 replies

0 likes

discount
Student
  • 646 Views
  • 1 replies
  • 0 likes

Student subscription

I signed up for the student subscription worth the hulu. It still says free but the charges went through on my card. I can't contact anyone to see what's going on.

Newbie

I signed up for the student subscription worth the hulu.  It still says free but the charges went through on my card.  I can't contact anyone to see what's going on.

Luke

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

over charge

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future? Kaleigh

Casual Listener

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future?  Kaleigh

Maxim

Spotify Star

559 Views

3 replies

0 likes

Student
  • 559 Views
  • 3 replies
  • 0 likes

Change student status to other spotify account

Hello everyone, I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, because it is already associated with the other account. Wha...

Newbie

Hello everyone,   I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, ...

imattolo

Community Legend

393 Views

1 replies

0 likes

Student
  • 393 Views
  • 1 replies
  • 0 likes

Disconto universitário

Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso para finalizar essa comprovação estudantil. Aguardo ajudas

Newbie

  Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso par...

Bittencourt

Spotify Star

345 Views

1 replies

0 likes

Student
  • 345 Views
  • 1 replies
  • 0 likes

Discount for High school students

I was charged for discount for students and 9.99 for three months can I please get a refund for one of these

Newbie

I was charged for discount for students and 9.99 for three months can I please get a refund for one of these 

Maxim

Spotify Star

461 Views

1 replies

0 likes

Other
  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling premuim student purchase process

hello , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!

Casual Listener

hello 🙂 , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!

SapphireCross

Casual Listener

3292 Views

11 replies

0 likes

  • 3292 Views
  • 11 replies
  • 0 likes

Problemas com plano universitário

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Newbie

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Bittencourt

Spotify Star

491 Views

1 replies

0 likes

Student
  • 491 Views
  • 1 replies
  • 0 likes

I can't find my school for Premium Student account

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it.What should I do ?? Thanks

Newbie

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it. What should I do ??    Thanks

Bethany_Dawn

Community Legend

17362 Views

1 replies

3 likes

Student
  • 17362 Views
  • 1 replies
  • 3 likes

Student Discount

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Visitor

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Hexer5317

Newbie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Student discount doesn't work

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will withdraw money from the bank account or I will be abl...

Newbie

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will wi...

imattolo

Community Legend

543 Views

1 replies

0 likes

discount
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to pay the difference and get add free with hulu with the student discount?

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

Newbie

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

SergioDavid

Roadie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Premium??

My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?

Newbie

My mobile data service gives free premium membership for 3 months. Can I start a student premium membership after that 3 months?

Bethany_Dawn

Community Legend

631 Views

1 replies

0 likes

Student premium help
  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with premium for students

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming that the subscription to the premium for students was a...

Newbie

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming t...

Melody

Spotify

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

Charged

I got charged for a student discount but I didn’t get premium 

Casual Listener

I got charged for a student discount but I didn’t get premium 

JackBeau

Composer

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

Newbie

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

SergioDavid

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account subscription problem

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I try again, they told be I've already had this subscri...

Newbie

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I tr...

SergioDavid

Roadie

381 Views

1 replies

0 likes

Student
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium not active

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm seeing advertisements. I tried log out and back in, b...

Newbie

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm se...

SergioDavid

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes