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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9382 Views

5 replies

0 likes

Premium for Students
  • 9382 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14649 Views

10 replies

2 likes

Premium for Students
  • 14649 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24020 Views

11 replies

1 likes

Premium for Students
  • 24020 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168465 Views

110 replies

148 likes

Premium for Students
  • 168465 Views
  • 110 replies
  • 148 likes

Solved!! Student discount problem

My Question or IssueI was thinking of buying premium once again, so I decided to check out the student discount and see if my school is on the list. I didn’t see it so I went to buy the regular one, but EUR 3.49 had already taken from my bank account...

Newbie

My Question or Issue I was thinking of buying premium once again, so I decided to check out the student discount and see if my school is on the list. I didn’t see it so I went to buy the regular one...

Maxim

Spotify Star

748 Views

1 replies

0 likes

Premium for Students
  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hi spotify i am peter reynon from the philippines. I am having difficulty of paying the monthly subscription on spotify since i am only a student i can't use the student discount since my school isn't listed as schools in the form of spotify so if yo...

Casual Listener

Hi spotify i am peter reynon from the philippines. I am having difficulty of paying the monthly subscription on spotify since i am only a student i can't use the student discount since my school isn'...

Melody

Spotify

1155 Views

3 replies

0 likes

Student
  • 1155 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student ID Not Working

Please help! I am trying to sign up from Student Sportify but my Student ID isn't getting verified because the date on my card is from when i started my degree?

Casual Listener

Please help! I am trying to sign up from Student Sportify but my Student ID isn't getting verified because the date on my card is from when i started my degree? 

Melody

Spotify

1251 Views

3 replies

0 likes

  • 1251 Views
  • 3 replies
  • 0 likes

Hello I've paid but double paid

Hello there I have some problems with my payments. I've paid $11 this morning but I've depending $5 as well. Could you olease cancel that student's spotify premium? Thanks! *snip* Eunbi BYEON

Newbie

Hello there I have some problems with my payments. I've paid $11 this morning but I've depending $5 as well. Could you olease cancel that student's spotify premium? Thanks!  *snip* Eunbi BYEON&...

Maxim

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

I buyed a Student Premium But İt Doesent Starts

I I Buyed A Student Premium But İt Doesent Started How I Can ı Start My Premium And My Payment İs Taken

Newbie

I I Buyed A Student Premium But İt Doesent Started How I Can ı Start My Premium And My Payment İs Taken

v1ed-k_f5hhke

Casual Listener

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problèmes avec Premium student

Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai peur d'être débité de l'argent alors que je ne dispos...

Newbie

Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai pe...

SergioDavid

Roadie

557 Views

1 replies

0 likes

Student
Student premium help
  • 557 Views
  • 1 replies
  • 0 likes

Money from my bank account but no premium status

I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help

Newbie

I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel a request for student discount

Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a normal account (30 free trials) and would like to switc...

Visitor

Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a norm...

user-removed

Not applicable

436 Views

2 replies

0 likes

Student
  • 436 Views
  • 2 replies
  • 0 likes

Unable to renew my student subscription - Help

Hello, I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of Alberta.When I go to the student discount page on Spotify, ...

Newbie

Hello,   I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of...

Keanu_C

Community Legend

431 Views

1 replies

0 likes

Student
  • 431 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw

Newbie

Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw

Keanu_C

Community Legend

655 Views

1 replies

0 likes

discount
Student
  • 655 Views
  • 1 replies
  • 0 likes

Student subscription

I signed up for the student subscription worth the hulu. It still says free but the charges went through on my card. I can't contact anyone to see what's going on.

Newbie

I signed up for the student subscription worth the hulu.  It still says free but the charges went through on my card.  I can't contact anyone to see what's going on.

Luke

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

over charge

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future? Kaleigh

Casual Listener

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future?  Kaleigh

Maxim

Spotify Star

571 Views

3 replies

0 likes

Student
  • 571 Views
  • 3 replies
  • 0 likes

Change student status to other spotify account

Hello everyone, I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, because it is already associated with the other account. Wha...

Newbie

Hello everyone,   I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, ...

imattolo

Community Legend

401 Views

1 replies

0 likes

Student
  • 401 Views
  • 1 replies
  • 0 likes

Disconto universitário

Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso para finalizar essa comprovação estudantil. Aguardo ajudas

Newbie

  Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso par...

Bittencourt

Spotify Star

354 Views

1 replies

0 likes

Student
  • 354 Views
  • 1 replies
  • 0 likes

Discount for High school students

I was charged for discount for students and 9.99 for three months can I please get a refund for one of these

Newbie

I was charged for discount for students and 9.99 for three months can I please get a refund for one of these 

Maxim

Spotify Star

467 Views

1 replies

0 likes

Other
  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling premuim student purchase process

hello , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!

Casual Listener

hello 🙂 , i purchased a student discount on spotify with paymaya but i want to cancel the trasaction. It said that the purchased is currently being processed. is it possible? thanks!

SapphireCross

Casual Listener

3323 Views

11 replies

0 likes

  • 3323 Views
  • 11 replies
  • 0 likes

Problemas com plano universitário

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Newbie

Comprei o plano premium universitário, mas na minha conta, nem aparece o recibo do pagamento, e ja foi cobrado no cartão, queria saber se é normal

Bittencourt

Spotify Star

496 Views

1 replies

0 likes

Student
  • 496 Views
  • 1 replies
  • 0 likes

I can't find my school for Premium Student account

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it.What should I do ?? Thanks

Newbie

Hi, I would like to subscribe in a student premium accound but I can't find my school "Sup'Biotech Paris" when I have to select it. What should I do ??    Thanks

Bethany_Dawn

Community Legend

17379 Views

1 replies

3 likes

Student
  • 17379 Views
  • 1 replies
  • 3 likes

Student Discount

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Visitor

I bought student discount pack I thought it was for secondary/high school and university but I couldn't find my secondary/high school their was only uni how can I get my money back

Hexer5317

Newbie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Student discount doesn't work

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will withdraw money from the bank account or I will be abl...

Newbie

I have paid a student discount today, but on a stage of the choice of the university I have cancelled everything, but money has been already paid. If I enter the card number again, then again will wi...

imattolo

Community Legend

554 Views

1 replies

0 likes

discount
  • 554 Views
  • 1 replies
  • 0 likes