Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10095 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
16080 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25433 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170970 Views
110 replies
148 likes
Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada. Cuando llegue a la parte de comprobar que si fuer...
Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada...
Roadie
345 Views
1 replies
0 likes
Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium. Spotify activame o devueveme mi dinero!
Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium. Spotify activame o devueveme mi dinero!
Roadie
424 Views
1 replies
0 likes
I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?
I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?
Roadie
494 Views
1 replies
0 likes
Hello from Turkey. I paid for student discount and share my university information with SheerID. SheerID confirmed and they send me a link. I clicked but its an error there "this page no longer exists" and still "Free Account". I paid for this but it...
Hello from Turkey. I paid for student discount and share my university information with SheerID. SheerID confirmed and they send me a link. I clicked but its an error there "this page no longer exist...
Casual Listener
1008 Views
2 replies
0 likes
Spotify Username12149897296PlanPremiumCountry PhilippinesDeviceMi 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My subscription is premium for student and it renewed today however why is it my subscription suddenly cha...
...ubscription is premium for student and it renewed today however why is it my subscription suddenly change into premium for family and cost me 194 php instead of the regular 65 php for students?
Spotify Star
488 Views
1 replies
0 likes
My Question or IssueI was thinking of buying premium once again, so I decided to check out the student discount and see if my school is on the list. I didn’t see it so I went to buy the regular one, but EUR 3.49 had already taken from my bank account...
My Question or Issue I was thinking of buying premium once again, so I decided to check out the student discount and see if my school is on the list. I didn’t see it so I went to buy the regular one...
Spotify Star
756 Views
1 replies
0 likes
Hi spotify i am peter reynon from the philippines. I am having difficulty of paying the monthly subscription on spotify since i am only a student i can't use the student discount since my school isn't listed as schools in the form of spotify so if yo...
Hi spotify i am peter reynon from the philippines. I am having difficulty of paying the monthly subscription on spotify since i am only a student i can't use the student discount since my school isn'...
Spotify
1164 Views
3 replies
0 likes
Please help! I am trying to sign up from Student Sportify but my Student ID isn't getting verified because the date on my card is from when i started my degree?
Please help! I am trying to sign up from Student Sportify but my Student ID isn't getting verified because the date on my card is from when i started my degree?
Spotify
1259 Views
3 replies
0 likes
Hello there I have some problems with my payments. I've paid $11 this morning but I've depending $5 as well. Could you olease cancel that student's spotify premium? Thanks! *snip* Eunbi BYEON
Hello there I have some problems with my payments. I've paid $11 this morning but I've depending $5 as well. Could you olease cancel that student's spotify premium? Thanks! *snip* Eunbi BYEON&...
Spotify Star
414 Views
1 replies
0 likes
I I Buyed A Student Premium But İt Doesent Started How I Can ı Start My Premium And My Payment İs Taken
I I Buyed A Student Premium But İt Doesent Started How I Can ı Start My Premium And My Payment İs Taken
Casual Listener
377 Views
1 replies
0 likes
Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai peur d'être débité de l'argent alors que je ne dispos...
Je me suis inscrite à Spotify Premium il y a 3 jours mais je n'ai pas accès aux services premium. J'ai tenté de me réinscrire mais l'application me dit que je dispose déjà du service premium. J'ai pe...
Roadie
561 Views
1 replies
0 likes
I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help
I started a premium student account but while writing down my student info, an error occured. 4,99 euros got away from my bank account but i still not have a premium account!! Please help
Spotify Star
413 Views
1 replies
0 likes
Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a normal account (30 free trials) and would like to switc...
Hi - I've just sent a request for student discount (ID verification) but would like to cancel it as I realised that there are no free trials for a student account. I am now trying Spotify with a norm...
Not applicable
437 Views
2 replies
0 likes
Hello, I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of Alberta.When I go to the student discount page on Spotify, ...
Hello, I am a full-time student studying in Alberta. I am currently on a co-op position in Quebec, however, I am not considered a Quebec resident and I still pay tuition to the University of...
Community Legend
434 Views
1 replies
0 likes
Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw
Hi, I am a student andam I am trying to get the discount with spotify and hulu but when I put my college it does not give me the discount, help. I am from Puerto Rico btw
Community Legend
659 Views
1 replies
0 likes
I signed up for the student subscription worth the hulu. It still says free but the charges went through on my card. I can't contact anyone to see what's going on.
I signed up for the student subscription worth the hulu. It still says free but the charges went through on my card. I can't contact anyone to see what's going on.
Community Legend
410 Views
1 replies
0 likes
Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future? Kaleigh
Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future? Kaleigh
Spotify Star
577 Views
3 replies
0 likes
Hello everyone, I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, because it is already associated with the other account. Wha...
Hello everyone, I am a student and was using a student subsciption for my spotify account. However unfortunately I forgot my account details. In my new account I cant use my student status, ...
Community Legend
403 Views
1 replies
0 likes
Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso para finalizar essa comprovação estudantil. Aguardo ajudas
Olá, estava eu fazendo a assinatura universitária quando recebi uma mensagem e sai da dela onde comprovou minha matrícula ou algo do tipo, meu cartão foi cobrado porém não sei onde acesso par...
Spotify Star
358 Views
1 replies
0 likes
I was charged for discount for students and 9.99 for three months can I please get a refund for one of these
I was charged for discount for students and 9.99 for three months can I please get a refund for one of these
Spotify Star
467 Views
1 replies
0 likes
