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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9501 Views

10 replies

1 likes

Premium for Students
  • 9501 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135997 Views

98 replies

139 likes

Premium for Students
  • 135997 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32230 Views

19 replies

1 likes

Premium for Students
  • 32230 Views
  • 19 replies
  • 1 likes

Solved!! I haven't deal for subscription but already charged

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money back.

Casual Listener

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money ...

Maxim

Spotify Star

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscription problem

Hello! It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! please help, either cansel.

Newbie

Hello!   It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! &n...

SergioDavid

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Student discount

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definitely right but tells me it is not valid . How do I co...

Newbie

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definite...

Maxim

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Kart numaram değiştiği için premium olamıyorum

Yardımcı olabilir misiniz kart bilgilerim değişti yeniden pre üyelik almak istiyorum ve öğrenciyim ama nasıl yapacağım bilmiyorum işlemlere yeniden mi başlayayım yoksa başka seçeneğim var mı

Newbie

Yardımcı olabilir misiniz kart bilgilerim değişti yeniden pre üyelik almak istiyorum ve öğrenciyim ama nasıl yapacağım bilmiyorum işlemlere yeniden mi başlayayım yoksa başka seçeneğim var mı

Luke

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron dos veces al suscribirme en el plan de estudiantes

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mismo monto (dos veces en total) por favor quiero que...

Newbie

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mi...

SergioDavid

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

No se realiza mi pago de premium

Que tal buen dia.Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se realiza, si alguien podria ayudarme seria de gran ayuda ...

Newbie

Que tal buen dia. Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se rea...

octavioalejand3

Newbie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Pagamento effettuato sconto studenti

ciao a tutti!Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo stato risulto con account Free benché abbia ricevuto l...

Casual Listener

ciao a tutti! Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo s...

Alex27riva

Newbie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount price withdrawn from me but still not verified

I applied for student discount and the amount of money withdrawn from me, but my account is still considered as "free". What should I do?

Newbie

I applied for student discount and the amount of money withdrawn from me, but my account is still considered as "free". What should I do?

SergioDavid

Roadie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Desconto Estudante

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abril. Alguém tem ideia do porquê?

Newbie

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abr...

Bittencourt

Spotify Star

241 Views

1 replies

0 likes

Student
  • 241 Views
  • 1 replies
  • 0 likes

Spotify universitário

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ?

Newbie

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ? 

Bittencourt

Spotify Star

397 Views

1 replies

0 likes

Student
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doble cobro premium y premium estudiantes

El día de ayer me hice cuenta premium estudiantes, y se me hizo el cargo pero al no salir mi centro educativo me pase a cuenta premium normal. Se me descontarán los 4’99€ cada mes, aparte de los 9’99?

Casual Listener

El día de ayer me hice cuenta premium estudiantes, y se me hizo el cargo pero al no salir mi centro educativo me pase a cuenta premium normal.  Se me descontarán los 4’99€ cada mes, aparte de l...

SergioDavid

Roadie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution help! double payment

I have been withdrawn twice from my account for student enrollment. why? * 1st payment = 26/03/2018 : application for student membership* 2st payment = 29/03/2018 : after the confirmation mail arrives. user: gogounselthank you!

Newbie

I have been withdrawn twice from my account for student enrollment. why?   * 1st payment = 26/03/2018 : application for student membership * 2st payment = 29/03/2018 : after the confirmation ...

SergioDavid

Roadie

360 Views

1 replies

0 likes

Student
  • 360 Views
  • 1 replies
  • 0 likes

Student discount US citizen while studying online at Australian university

Hi,How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia? Regards,renate

Newbie

Hi, How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia?    Regard...

Maxim

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Account premium studente non funzionante

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il messagio che mi segnalava la spesa della tariffa da 4....

Newbie

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il mes...

gionobile01

Newbie

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Premium version for students

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but the money had already been withdrawn, and the premium...

Newbie

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but th...

Maxim

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Spotify studenti

Salve,prima ho provato ad usufruire dell'abbonamento per studenti,ma quando sono arrivato al punto di dover inviare il file mi si è chiusa la pagina e ho avuto l'addebito però essendo ancora a Spotify Free.Verrò rimborsato e soprattuto dopo quanto te...

Newbie

Salve,prima ho provato ad usufruire dell'abbonamento per studenti,ma quando sono arrivato al punto di dover inviare il file mi si è chiusa la pagina e ho avuto l'addebito però essendo ancora a Spotif...

imattolo

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Problema pagamento Spotify For Student

Salve, dopo aver compilato il modulo di pagamento per “Spotify For Student” mi hanno reindirizzato sulla pagina sheerID, la mia scuola non era presente nella lista così non ho potuto continuare, ora mi trovo con un abbonamento di 4,99€ pagato ma senz...

Newbie

Salve, dopo aver compilato il modulo di pagamento per “Spotify For Student” mi hanno reindirizzato sulla pagina sheerID, la mia scuola non era presente nella lista così non ho potuto continuare, ora ...

imattolo

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Student premium billing issue

I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my rate updated and reimbursed for when I was charged too ...

Newbie

I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my...

Maxim

Spotify Star

241 Views

1 replies

0 likes

Student
  • 241 Views
  • 1 replies
  • 0 likes

Student Discount

I changed my payment info for Spotify. And I have been paying for the student discount which includes Hulu and Spotify Premium. While my Spotify premium is working my Hulu account will not work.

Newbie

I changed my payment info for Spotify. And I have been paying for the student discount which includes Hulu and Spotify Premium. While my Spotify premium is working my Hulu account will not work. 

LeoRager

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Cambiare abbonamento

Ho già l'abbonamento premium e voglio passare a quello scontato dello studenti ma mi fa nuovamente inserire la carta. Se la inserisco, il mio abbonamento premium si sostituisce o me lo fa pagare due volte? Grazie

Newbie

Ho già l'abbonamento premium e voglio passare a quello scontato dello studenti ma mi fa nuovamente inserire la carta. Se la inserisco, il mio abbonamento premium si sostituisce o me lo fa pagare due ...

LeoRager

Community Legend

5691 Views

1 replies

0 likes

  • 5691 Views
  • 1 replies
  • 0 likes