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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 45550 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 45550 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20651 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20651 Views
  • 14 replies
  • 0 likes

I need a help!

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

  • Newbie
  • I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

NEED HELP

I am very upset bc I have been using Spotify student for the past year, went on to renew my account today, but now it says I’m out back to just the normal premium plan. As I’m trying to renew it & putting in my school & card information, they are say...

  • Newbie
  • ...he 9.99 & not have access to my Hulu when all these other students can & I have been using Spotify consistently this past year. 
  • spedonkm
  • Music Fan
  • 192 Views
  • 1 replies
  • 0 likes
  • Student
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotuify and headspace student subscription

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to no avail. how do i fix this issue ?

  • Newbie
  • I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to n...
  • Alfredo
  • Roadie
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Charged, University Verified - still no premium

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium despite being charged... Anyone experienced the same?

  • Newbie
  • I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium desp...
  • Alfredo
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Student payment problem

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

  • Visitor
  • Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium
  • user-removed
  • Not applicable
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Cobrança duplicada

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

  • Newbie
  • Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?
  • Bittencourt
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Signed up Student Discount for wrong account

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the student discount. I completed the registration process, b...

  • Newbie
  • I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the studen...
  • Maxim
  • Spotify Star
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

bought student premium, got charge but still spotify free

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

  • Newbie
  • So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?
  • Mari2602
  • Casual Listener
  • 3686 Views
  • 7 replies
  • 0 likes
  • 3686 Views
  • 7 replies
  • 0 likes

Desconto para universitários - Brasil

Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu esperei dias, semanas e ate meses para tentar novamente e sempr...

  • Newbie
  •  Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu espere...
  • Bittencourt
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working...Canada

Hi Spotify, So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet.1. Do I need to wait for them to verify my info before it can start applying to my account? 2. My free trail en...

  • Casual Listener
  • Hi Spotify,  So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet. 1. Do I need to wait for them to verify my info bef...
  • Jared1998
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching student email on active membership

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email address. Am I able to change my school email on my ...

  • Newbie
  • I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email ...
  • SergioDavid
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

  • Newbie
  • I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't
  • SergioDavid
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Change from Premium to student discounted Premium, how?

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this? I looked at " https://support.spotify.com/se/account_payment_help/student_discount/student-discount/ " and cancelled my prem...

  • Newbie
  • Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this?   I looked at " https://support.spotify.com/se/account_paymen...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Problems with my student account - ITALIAN QUESTION

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I tried to put a similar name of it, but i haven’t r...

  • Visitor
  • Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I...
  • Maxim
  • Spotify Star
  • 912 Views
  • 3 replies
  • 0 likes
  • 912 Views
  • 3 replies
  • 0 likes

Unidays account connected to old profile

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old account was deleted, I created a new one, but can´...

  • Newbie
  • I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old...
  • Maxim
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • Facebook
    Premium
    UNiDAYS
  • 541 Views
  • 1 replies
  • 0 likes

Student Discount Expiration

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data base, and in order to get the discount I had to se...

  • Newbie
  • Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Why cant i apply for student discount?

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium instead"But I havent entered in any info so how does...

  • Newbie
  • I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium i...
  • Maxim
  • Spotify Star
  • 831 Views
  • 1 replies
  • 0 likes
  • 831 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hulu login with Spotify Student

I signed up for the Spotify Premium student plan a while back, and got it linked to a Hulu account after the bundle was announced. However, I can't log in to Hulu! My Spotify account is linked with my Facebook account so I don't have a username/passw...

  • Casual Listener
  • I signed up for the Spotify Premium student plan a while back, and got it linked to a Hulu account after the bundle was announced. However, I can't log in to Hulu! My Spotify account is linked with m...
  • Alfredo
  • Roadie
  • 102156 Views
  • 4 replies
  • 3 likes
  • 102156 Views
  • 4 replies
  • 3 likes

I have paid for Premium but my account is still on free version

Hello,Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible. Thanks in advance.

  • Casual Listener
  • Hello, Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible.   Thanks in advance.
  • Luke
  • Spotify Star
  • 640 Views
  • 3 replies
  • 0 likes
  • 640 Views
  • 3 replies
  • 0 likes