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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9384 Views

5 replies

0 likes

Premium for Students
  • 9384 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14650 Views

10 replies

2 likes

Premium for Students
  • 14650 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24022 Views

11 replies

1 likes

Premium for Students
  • 24022 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168473 Views

110 replies

148 likes

Premium for Students
  • 168473 Views
  • 110 replies
  • 148 likes

Superuser Contribution Spotify Student Discount and Payment Failure (Turkey) - Öğrenci İndirim Premium ve Ödeme Sorunu

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...

Newbie

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it ...

SergioDavid

Roadie

1321 Views

1 replies

1 likes

Payment
payment issues
Payment Problems
Student
student account
student discount Europe
student discount help
Student Discount Turkey
student premium
student turkey
  • 1321 Views
  • 1 replies
  • 1 likes

Superuser Contribution I AM REGISTERED FOR STUDENT DISCOUNT AND KEEP GETTING CHARGED FULL PRICE

For the past few months I have been charged $9.99 for my account. I am currently in college, and have registered for the student discount. When I go online to my account it tells me I am registered for the student discount yet I am not being charged ...

Newbie

For the past few months I have been charged $9.99 for my account. I am currently in college, and have registered for the student discount. When I go online to my account it tells me I am registered f...

SergioDavid

Roadie

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema account studenti

Salve, io ho un account Spotify collegato a Facebook, ho usato l'opzione del primo mese gratuito per Premium poi ho cancellato quest'opzione quando stava per rinnovarsi per poter fare l'offerta per studenti universitari visto che lo sono. Ho seguito ...

Visitor

  Salve, io ho un account Spotify collegato a Facebook, ho usato l'opzione del primo mese gratuito per Premium poi ho cancellato quest'opzione quando stava per rinnovarsi per poter fare l'offer...

SergioDavid

Roadie

714 Views

1 replies

0 likes

Student
student discount Italy
  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Italy

Hey, I have an account made with my Facebook account and I wanted to go Premium using the student's offer paying just 4.99 euros so I did all that and with verifying my student credential when I got the email that it's been verified I click on it and...

Visitor

...ot the email that it's been verified I click on it and it gets me on my Spotify account but it says "your students credential are associated with another account" which is not true and meanwhile my m...

SergioDavid

Roadie

786 Views

1 replies

0 likes

Student
student discount Italy
  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: no school found

Trying to sign up for the student discount, but it says it couldn’t verify me as a student. Tried again later, but now it says my school isn’t on the list, even though it was earlier? I’m really confused....

Casual Listener

Trying to sign up for the student discount, but it says it couldn’t verify me as a student.    Tried again later, but now it says my school isn’t on the list, even though it was earlier? ...

Alfredo

Roadie

937 Views

5 replies

0 likes

  • 937 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discount for students

Spotify Username9kaaq55n8v29efhf5b9wy1osbPlanFree/PremiumCountry MexicoDeviceZTE V6 PlusOperating System Android 6.1 My Question or Issue A short time ago I requested the service for university students, which verification of the documents was succes...

Newbie

...go I requested the service for university students, which verification of the documents was successful. When I opening the email I click on the "GET DISCOUNT" button, when I opening my account, this c...

Alfredo

Roadie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para desconto de estudante

Eu enviei o documento provando que sou mestranda na UFRN e recebi um e-mail dizendo que tinha dado certo e que eu clica-se no link para terminar o registro. Na página a que fui direcionada acabei colocando o login errado, coloquei um antigo. Já refiz...

Casual Listener

Eu enviei o documento provando que sou mestranda na UFRN e recebi um e-mail dizendo que tinha dado certo e que eu clica-se no link para terminar o registro. Na página a que fui direcionada acabei col...

Camibauchwitz

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want premium straight away

I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it switches to the student one? Side note step up your game ...

Newbie

I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it s...

SergioDavid

Roadie

562 Views

1 replies

0 likes

Student
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment - Student

I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a month of premium in return? Thanks for yer time~

Casual Listener

I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a  month of premium in return? &...

SergioDavid

Roadie

707 Views

1 replies

0 likes

Payment
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount renewal

For some reason when I try to renew my student account, it is accepted by SheerID and says I'm verified, but when I click the "get student discount" link, my account has a red banner that says "your student credentials are already adsoassoci with ano...

Newbie

For some reason when I try to renew my student account, it is accepted by SheerID and says I'm verified, but when I click the "get student discount" link, my account has a red banner that says "your ...

Alfredo

Roadie

439 Views

1 replies

0 likes

Student
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students discount and Spotify Premium

Hi! I've just found out that I'm acutally paying for both of them (4.99 euro + 9.99). Does everyone know how I can start paying only for my Student account (already confirmed)? This is crazy

Newbie

Hi! I've just found out that I'm acutally paying for both of them (4.99 euro + 9.99). Does everyone know how I can start paying only for my Student account (already confirmed)? This is crazy

Alfredo

Roadie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan universitario

buena tarde, ingrese 2 veces en diferentes cuentas para contratar plan unversitario, solo me quito el dinero en las 2 ocaciones y no me dejo ni subir el archivo ni nada, mande un correo con el nombre de la universidad y nunca recibi alguna respuesta

Newbie

buena  tarde, ingrese 2 veces en diferentes cuentas para contratar plan unversitario, solo me quito el dinero en las 2 ocaciones y no me dejo ni subir el archivo ni nada, mande un correo con el ...

Alfredo

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! Student Discount

I have been signed up for the student plan since January, I was charged end of April. ($4.99).I went to use my Alexa and its saying I don't have premium. I've checked all emails and I only have 1 account. I'm at a lost and I have no idea what to do.

Visitor

I have been signed up for the student plan since January, I was charged end of April. ($4.99).I went to use my Alexa and its saying I don't have premium. I've checked all emails and I only have 1 acc...

Alfredo

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Overseas Discount issue

Hi, I'm having issues signing up for the student discount.I'm from the uk but am studying at a university in Portugal.Many of my colleagues are able to signup with the discount, but mine keeps forwarding to unidays, which is for UK universities. I ha...

Newbie

Hi, I'm having issues signing up for the student discount. I'm from the uk but am studying at a university in Portugal. Many of my colleagues are able to signup with the discount, but mine keeps fo...

Alfredo

Roadie

418 Views

1 replies

0 likes

Student
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAID FOR PREMIUM,BUT NO GETTING IT

I just paid 5€ to get spotify premium for students, but when I discovered that my school isn't there i couldn't get my money back and i didn't get spotify premium! Pls help.

Newbie

I just paid 5€ to get spotify premium for students, but when I discovered that my school isn't there i couldn't get my money back and i didn't get spotify premium! Pls help.

Alfredo

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cargo y todavía no me aceptaban para Premium

Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada. Cuando llegue a la parte de comprobar que si fuer...

Newbie

Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada...

Alfredo

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero mi dinero

Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium. Spotify activame o devueveme mi dinero!

Newbie

Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium.     Spotify activame o devueveme mi dinero!

Alfredo

Roadie

417 Views

1 replies

0 likes

Student
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment

I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?

Newbie

I just have used student discount. But spotify got double payment from my credit card. Why did it do this and also what should i do?

Alfredo

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution About Student Discount

Hello from Turkey. I paid for student discount and share my university information with SheerID. SheerID confirmed and they send me a link. I clicked but its an error there "this page no longer exists" and still "Free Account". I paid for this but it...

Casual Listener

Hello from Turkey. I paid for student discount and share my university information with SheerID. SheerID confirmed and they send me a link. I clicked but its an error there "this page no longer exist...

e-283jl_srzm2

Casual Listener

994 Views

2 replies

0 likes

Student
Student Discount Turkey
  • 994 Views
  • 2 replies
  • 0 likes

Premium for students

Spotify Username12149897296PlanPremiumCountry PhilippinesDeviceMi 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My subscription is premium for student and it renewed today however why is it my subscription suddenly cha...

Newbie

...ubscription is premium for student and it renewed today however why is it my subscription suddenly change into premium for family and cost me 194 php instead of the regular 65 php for students

Maxim

Spotify Star

484 Views

1 replies

0 likes

Student
  • 484 Views
  • 1 replies
  • 0 likes