Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10660 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17234 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26332 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172568 Views
110 replies
148 likes
I payed 4,99 EUR for the Spotify student but in my account I still have Spotify Free. For my bank the payment worked but nothing, is strange because I didn't receive email, I didn't tell nothing about my Istitute so is strange.What can i do? Please
I payed 4,99 EUR for the Spotify student but in my account I still have Spotify Free. For my bank the payment worked but nothing, is strange because I didn't receive email, I didn't tell nothing...
Community Legend
753 Views
1 replies
0 likes
Ho comprato l'abbonamento studenti, però non va, ma l'addebito è stato già effettuato da parte di spotify. Come posso fare l'upgrade, ed usufruire di ciò che ho pagato?
Ho comprato l'abbonamento studenti, però non va, ma l'addebito è stato già effettuato da parte di spotify. Come posso fare l'upgrade, ed usufruire di ciò che ho pagato?
Casual Listener
27875 Views
28 replies
0 likes
Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de setembro e ate agora nada de receber o email confirman...
Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de set...
Spotify Star
23808 Views
17 replies
1 likes
PlanPremiumCountry BrazilDeviceAsus Zenfone 3Operating SystemAndroid 7 My Question or IssueRecentemente fiz a atualização do meu plano Premium para Premium Student, porém me deparei com uma cobrança duplicada.
Plan Premium Country Brazil Device Asus Zenfone 3 Operating System Android 7 My Question or Issue Recentemente fiz a atualização do meu plano Premium para Premium Student, poré...
Spotify Star
552 Views
1 replies
0 likes
El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mismo monto (dos veces en total) por favor quiero que...
El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mi...
Roadie
598 Views
1 replies
0 likes
Hello! It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! please help, either cansel.
Hello! It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! &n...
Roadie
415 Views
1 replies
0 likes
Hi, I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted documentations. What I am wondering is, the documents I submi...
Hi, I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted d...
Roadie
629 Views
1 replies
0 likes
PlanPremiumCountry Dominican Republic My Question or Issue Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injusto que algunos paises esten otros no. Por favor agregen Repúlica Dominicana a la lista d...
Plan Premium Country Dominican Republic My Question or Issue Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injus...
Roadie
442 Views
1 replies
0 likes
PlanFreeCountryAustralia DeviceiPhone 5Operating SystemiOS10 My Question/IssueHey! I have tried signing up for the student discount a few times and have gotten the message 'You have already redeemed this offer.' Although I still don't have premium?
Plan Free Country Australia Device iPhone 5 Operating System iOS10 My Question/Issue Hey! I have tried signing up for the student discount a few times and have gotten the messa...
Casual Listener
723 Views
2 replies
0 likes
So basically, I was buying Spotify Premuim with Student discount, I entered my card number and all that, but when I had to enter university I go to, I decided not to get Spotify Premium. Later I went on my I-Bank and Spotify had charged 5$. Not reall...
So basically, I was buying Spotify Premuim with Student discount, I entered my card number and all that, but when I had to enter university I go to, I decided not to get S...
Spotify Star
469 Views
1 replies
0 likes
PlanFreeCountry TurkeyOperating System(Windows, ipad 2) My Question or Issue I send my student document/wrote my mastercard information for premium account, but they didnt return to me, and my account is still free, can not use premium.
Plan Free Country Turkey Operating System (Windows, ipad 2) My Question or Issue I send my student document/wrote my mastercard information for premium account, but they di...
Roadie
467 Views
1 replies
0 likes
I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the subscription obviously) ... How to get my money back?
I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the su...
Moderator
553 Views
1 replies
0 likes
I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regular $4.99, I wouldn't owe an additional $34 with Chas...
I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regula...
Casual Listener
704 Views
3 replies
0 likes
Hi i just payed for a student account, they took the money but my status didn't change.what should i do?
Hi i just payed for a student account, they took the money but my status didn't change.what should i do?
Community Legend
570 Views
3 replies
0 likes
i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card and i dont even have credit card
i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card and i dont even have credit card
Spotify Star
728 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada DeviceGalaxy S8Operating SystemAndroid Oreo My Question or Issue I was attempting to set up a student premium account in Canada for 4.99, and while it said it would not charge my card until I verified that I was a studen...
Plan Free/Premium Country Canada Device Galaxy S8 Operating System Android Oreo My Question or Issue I was attempting to set up a student premium account in Canada f...
Spotify Star
404 Views
1 replies
0 likes
Spotify Username *Removed username* Plan Free/Premium Country My Question or Issue I had a student discount for spotify premium for the past year. A couple of days ago I received a message stating that the discount would expire soon, however I would ...
Spotify Username *Removed username* Plan Free/Premium Country My Question or Issue I had a student discount for spotify premium for the past year. A couple of days ag...
Community Legend
787 Views
3 replies
0 likes
I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*
I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*
Casual Listener
833 Views
3 replies
0 likes
Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda nao foi recebido.
Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda...
Spotify Star
7806 Views
20 replies
0 likes
Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
Roadie
571 Views
1 replies
0 likes
