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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9844 Views

6 replies

1 likes

Premium for Students
  • 9844 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15595 Views

10 replies

2 likes

Premium for Students
  • 15595 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25042 Views

11 replies

1 likes

Premium for Students
  • 25042 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170260 Views

110 replies

148 likes

Premium for Students
  • 170260 Views
  • 110 replies
  • 148 likes

Quanto tempo demora para ser aprovado o desconto para universitários?

Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de setembro e ate agora nada de receber o email confirman...

Newbie

Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de set...

Bittencourt

Spotify Star

23754 Views

17 replies

1 likes

  • 23754 Views
  • 17 replies
  • 1 likes

Atualização do Plano Premium com cobrança duplicada

PlanPremiumCountry BrazilDeviceAsus Zenfone 3Operating SystemAndroid 7 My Question or IssueRecentemente fiz a atualização do meu plano Premium para Premium Student, porém me deparei com uma cobrança duplicada.

Newbie

Plan Premium Country  Brazil Device Asus Zenfone 3 Operating System Android 7   My Question or Issue Recentemente fiz a atualização do meu plano Premium para Premium Student, poré...

Bittencourt

Spotify Star

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron dos veces al suscribirme en el plan de estudiantes

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mismo monto (dos veces en total) por favor quiero que...

Newbie

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mi...

SergioDavid

Roadie

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription problem

Hello! It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! please help, either cansel.

Newbie

Hello!   It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98! &n...

SergioDavid

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Documents; SheerID

Hi, I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted documentations. What I am wondering is, the documents I submi...

Newbie

Hi,   I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted d...

SergioDavid

Roadie

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para Estudiantes

PlanPremiumCountry Dominican Republic My Question or Issue Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injusto que algunos paises esten otros no. Por favor agregen Repúlica Dominicana a la lista d...

Newbie

Plan Premium Country  Dominican Republic     My Question or Issue   Realmente cre que Spotify deberia agregar mas paises a la lista para el descuesto eatudiantil, es injus...

SergioDavid

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Student Discount

PlanFreeCountryAustralia DeviceiPhone 5Operating SystemiOS10 My Question/IssueHey! I have tried signing up for the student discount a few times and have gotten the message 'You have already redeemed this offer.' Although I still don't have premium?

Casual Listener

Plan Free Country Australia  Device iPhone 5 Operating System iOS10   My Question/Issue Hey! I have tried signing up for the student discount a few times and have gotten the messa...

_madelinekelly

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Decided no to buy Spotify premium with student discount but still charged money

So basically, I was buying Spotify Premuim with Student discount, I entered my card number and all that, but when I had to enter university I go to, I decided not to get Spotify Premium. Later I went on my I-Bank and Spotify had charged 5$. Not reall...

Newbie

    So basically,  I was buying Spotify Premuim with Student discount,  I entered my card number and all that, but when I had to enter university I go to, I decided not to get S...

Maxim

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turkish Student payment

PlanFreeCountry TurkeyOperating System(Windows, ipad 2) My Question or Issue I send my student document/wrote my mastercard information for premium account, but they didnt return to me, and my account is still free, can not use premium.

Visitor

Plan Free Country  Turkey Operating System (Windows, ipad 2)   My Question or Issue  I send my student document/wrote my mastercard information for premium account, but they di...

JulianA_Bogota

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mistake during identification (Lost money, no sub)

I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the subscription obviously) ... How to get my money back?

Newbie

I made mistake - I cant use the student discount, coz Im High School student. I found out at SheerID page, so I closed it... but Spotify took money from my bank account anyway (And I didnt get the su...

Julian

Moderator

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got overcharged 9.99

I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regular $4.99, I wouldn't owe an additional $34 with Chas...

Casual Listener

I get charged $4.99 a month because of my student plan. A few days ago, I got charged $9.99, which is really **bleep** convenient because I got charged an overdraft fee. Had I been charged the regula...

whtait

Casual Listener

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

student account

Hi i just payed for a student account, they took the money but my status didn't change.what should i do?

Newbie

  Hi i just payed for a student account, they took the money but my status didn't change.what should i do?  

Keanu_C

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

mobile banking used in student discount

i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card and i dont even have credit card

Newbie

i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card  and i dont even have credit card 

Maxim

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Charged 4 times for student premium and still no premium

PlanFree/PremiumCountryCanada DeviceGalaxy S8Operating SystemAndroid Oreo My Question or Issue I was attempting to set up a student premium account in Canada for 4.99, and while it said it would not charge my card until I verified that I was a studen...

Newbie

Plan Free/Premium Country Canada  Device Galaxy S8 Operating System Android Oreo   My Question or Issue  I was attempting to set up a student premium account in Canada f...

Maxim

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Spotify Username *Removed username* Plan Free/Premium Country My Question or Issue I had a student discount for spotify premium for the past year. A couple of days ago I received a message stating that the discount would expire soon, however I would ...

Casual Listener

Spotify Username *Removed username* Plan Free/Premium Country    My Question or Issue  I had a student discount for spotify premium for the past year. A couple of days ag...

Keanu_C

Community Legend

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Incorrectly charged

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*

Casual Listener

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this?   *Removed screenshot with personal information*

rgv2019

Casual Listener

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Solved!! Ainda nao chegou email de confirmação da assinatura premium para universitarios

Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda nao foi recebido.

Casual Listener

Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda...

Bittencourt

Spotify Star

7761 Views

20 replies

0 likes

  • 7761 Views
  • 20 replies
  • 0 likes

Superuser Contribution Descuento universitario

Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.

Newbie

Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.

SergioDavid

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes pago

Hola buenos días.tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamente de marzo. No hay otras personas usando la misma ta...

Newbie

Hola buenos días. tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamen...

SergioDavid

Roadie

639 Views

1 replies

0 likes

Student
  • 639 Views
  • 1 replies
  • 0 likes