Student Verification Error 404

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Student Verification Error 404

Tomak
Casual Listener

 

Hello there,

 

I am trying to get a student discount for Spotify Premium, however I am unable to verify my student status due to 404 error while loading https://www.spotify.com/cz/student/verification/ when I am logged into the account.

I tried the do process in incognito mode, on different devices and even different web connections (since my home is in Slovakia and I study in Czech Republic).

 

I managed to verify my student status directly via SheerId and it looks that it was sussessful:
SheerID.jpgSuccessful Student VerificationError404.jpgFailed Attempt to Get Student Discount

However when I click on the Get Student Discount button I once again get 404 error as you can see on the screenshot above.

Did anybody have and/or solve this kind of issue?

Thanks for all the advices!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Student Verification Error 404

Tomak
Casual Listener

Hello!

I have contacted the support and we managed to solve the issue. Problem was that I live in Slovakia (which does not have student discount available yet) but study in Czech Republic (where I can apply for discount) - after the change of location to Czech Rep. 404 error disappeared.

4 Replies

Re: Student Verification Error 404

Rock Star 14
Rock Star 14

Hey there @Tomak!

 

Sorry to hear you having this issue.

Can you please try and clear your cache and history and open the incognito page again trying to apply the discount ?

 

Let me know how you did =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Student Verification Error 404

Tomak
Casual Listener

 Hello and thank you for quick response!

 

I did what you suggested but unfortunately, the problem still persists :/ It is the same 404 page as before.

Re: Student Verification Error 404

Rock Star 14
Rock Star 14

Hey there @Tomak.

 

Please contact support using this form.

Note: Support can get back within 24-48hrs.

 

Let me know how you did =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: Student Verification Error 404

Tomak
Casual Listener

Hello!

I have contacted the support and we managed to solve the issue. Problem was that I live in Slovakia (which does not have student discount available yet) but study in Czech Republic (where I can apply for discount) - after the change of location to Czech Rep. 404 error disappeared.

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