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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44589 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44589 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20400 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20400 Views
  • 14 replies
  • 0 likes

Premium subscription

They verified my student ID and sent me a link and when I tried to open it, it was a 404 page...

  • Visitor
  • They verified my student ID and sent me a link and when I tried to open it, it was a 404 page...
  • Luke
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Disconnect Showtime from Spotify

The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account that was created through Spotify. My question is, how ca...

  • Newbie
  • The long story short is that I would like to be able to close my Spotify-linked Showtime account, but Showtime support sent me to Spotify, because apparently they're unable to delete an account ...
  • Maxim
  • Spotify Star
  • 3324 Views
  • 1 replies
  • 0 likes
  • Showtime
    Student
  • 3324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students, Hulu won't work

I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (same email as Spotify), but it still wants me to pay ...

  • Casual Listener
  • I have already activated Hulu on my Spotify account, when I go to "Your Services" the Hulu section says "Start Watching." Clicking that takes me to Hulu, where I am already logged into my account (sa...
  • mrknowitall95
  • Casual Listener
  • 1466 Views
  • 3 replies
  • 0 likes
  • Hulu
    Student
  • 1466 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account for siblings living in different countries

Hello,I have somewhat specific case, but maybe you can help me.I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, but my youngest brother lives in Germany and middle one in diffe...

  • Newbie
  •   Hello, I have somewhat specific case, but maybe you can help me. I have myself a spotify premium and just upgraded to a family account for my two brothers. We are all from Czech republic, b...
  • Peter
  • Spotify Legend
  • 1929 Views
  • 3 replies
  • 0 likes
  • Other
  • 1929 Views
  • 3 replies
  • 0 likes

Changing from student to Family Premium

PlanStudent PremiumCountry UKDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student premium account and have been invited to my family's new family plan. However when I add my address it c...

  • Newbie
  • Plan Student Premium Country  UK Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I currently have a student premium account an...
  • Maxim
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Student
  • 377 Views
  • 1 replies
  • 0 likes

Student Discount error (404)

I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page.----------------------------The solution below all failed---------------------------Try opening the link in a private/incognito tab. If that doesn'...

  • Newbie
  • I've tried to sign up for the UK student plan but once I click the button, it goes to a 404 error page. ----------------------------The solution below all failed--------------------------- T...
  • Maxim
  • Spotify Star
  • 784 Views
  • 1 replies
  • 0 likes
  • Student discount 404 error
  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! SPOTIFY PREMIUM WONT CONNECT ME TO HULU?

i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and out, and different browsers), it hasn’t connected!! ...

  • Newbie
  • i have had premium spotify connected to Hulu for awhile, but ever since i updated my payment plan to premium again, and tried to reconnect the two from spotify on the web (i’ve tried logging in and o...
  • Jemi
  • Spotify Legend
  • 549 Views
  • 1 replies
  • 1 likes
  • Other
  • 549 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify for students + regalo Spotify premium

Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia promozione o la students si disattiva? Oppure paghiamo entra...

  • Newbie
  • Ciao a tutti. Sono iscritta a Spotify premium for students e per Natale mi hanno regalato 6 mesi di Spotify premium. Se attivo il regalo cosa succede? Sono 6 mesi che si accumulano alla mia p...
  • Jemi
  • Spotify Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • gift
    Other
    Premium
    Student
  • 508 Views
  • 1 replies
  • 0 likes

Wrong premium plan

I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. PremiumTurkey

  • Visitor
  • I repurchased premium student plan, but in the confirmation mail It is written that I purchased only premium plan, not the student one. I can not find an email address or online support to help me. ...
  • Bittencourt
  • Spotify Star
  • 392 Views
  • 3 replies
  • 0 likes
  • Student
  • 392 Views
  • 3 replies
  • 0 likes

Family Plan for Students

Current PlanPremium (No student discount)Country Malaysia My Question or Issue I am considering to purchase the family plan for my family and I. However, due to my nature as a student, I will need to leave the city. I am not permanantly moving out, o...

  • Newbie
  • Current Plan Premium (No student discount) Country  Malaysia       My Question or Issue  I am considering to purchase the family plan for my family and I. However, du...
  • Bittencourt
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Family Member
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew Spotify Discount due to "use by other account" though no others exist

PlanPremiumCountryUSA My Question or Issue When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated with another Spotify account." This does not make sense, since this accoun...

  • Casual Listener
  • Plan Premium Country USA   My Question or Issue  When I go to renew my Spotify Premium Student Discount I get the following message: "Your student credentials are already associated w...
  • Peter
  • Spotify Legend
  • 394 Views
  • 3 replies
  • 0 likes
  • Student
  • 394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount won't apply

PlanPremium My Question or Issue I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it said i was already approved but wouldn't let me use the aproval on my ac...

  • Newbie
  • Plan Premium   My Question or Issue  I authorized that I was a student with sheerid but had to cancel the payment procedure right after, when I went to obtain the discount again, it sai...
  • Katerina
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Student
  • 228 Views
  • 1 replies
  • 0 likes

I signed for Student's account but paying regular premium

PlanFree/PremiumCountry BrazilDevice My Question or Issue I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But they're still charging me for regular premium account. I can't speak with anyone ...

  • Newbie
  • Plan Free/Premium Country  Brazil Device   My Question or Issue  I've signed for Student's account (verified 2 months ago, i've sent the papers and all and they confirmed) But t...
  • Bittencourt
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Student
  • 240 Views
  • 1 replies
  • 0 likes

Premium Content

PlanPremium For StudentsCountry U.S.DeviceiPhone 7, ASUS LaptopOperating SystemiOS 12, Windows 10 My Question or Issue So I saw recently that some content is restricted to premium users only (specifically, Taylor Swift). I don't know if this is corre...

  • Newbie
  • Plan Premium For Students Country  U.S. Device iPhone 7, ASUS Laptop Operating System iOS 12, Windows 10   My Question or Issue  So I saw recently that some content is r...
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • premium content
    Premium for Students
  • 306 Views
  • 1 replies
  • 0 likes

Problem with extending student discount

Hello community,about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation mail from spotify and everything...however I just reali...

  • Newbie
  • Hello community, about two moths ago I had to verfiy with my student mail adress again to keep on getting the student discount for spotify premium. Everything seemed to work, I got a confirmation ma...
  • OneByBoo
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • Student
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount is not applied at checkout when I redeem for google home mini

PlanFree/PremiumCountry My Question or Issue When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?

  • Newbie
  • Plan Free/Premium Country    My Question or Issue  When I am trying to redeem my google home mini, the discount is not applied at checkout. Can you please help me with this?
  • Katerina
  • Spotify Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for Premium and Family Subscription

How do I get help with my account? I am currently being charged for family and premium. My Question or Issue

  • Newbie
  •   How do I get help with my account? I am currently being charged for family and premium.  My Question or Issue  
  • Katerina
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution College isnt verifying

Hello, Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College isn't listed. I'm not sure if there's been a change in your...

  • Newbie
  • Hello,  Last year i was able to secure Spotify premium for £4.99 a month by verifying my College located in Glasgow, Scotland. However, this year after trying to apply for it again my College i...
  • Peter
  • Spotify Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • Student
  • 514 Views
  • 1 replies
  • 0 likes

Discounts for Students

I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharges.

  • Newbie
  • I’m on the Premium plan. I have verified as a student until 22/11/2019. For the past two months I have been charged £9.99 instead of £4.99. I want to know why and a refund for the two overcharge...
  • OneByBoo
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Student
  • 241 Views
  • 1 replies
  • 0 likes

Student Discount is not applied to membership

Dear CommunityI have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID.However, the system does not change the membership to a discounted model. When I try to change the memb...

  • Casual Listener
  • Dear Community I have an existing premium membership on spotify. I have applied for the student discount and verification was succesful via SheerID. However, the system does not change the membersh...
  • Mantisentil
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Student discount SheerID
  • 322 Views
  • 1 replies
  • 0 likes