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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanPremiumCountryCHDevicena.Operating SystemAndroid Oreo My Question or
IssueSo I signed up for Spotify Premium using the student discount of my
current university. Everything works fine when I use Spotify, but when
my friends asked me what my usern...
Plan Premium Country CH Device na. Operating System Android Oreo My Question or Issue So I signed up for Spotify Premium using the student discount of my current university. Everythi...
Estou tentando mudar meu plano família para o universitário. Já
verificou meu viculo com a universidade, mas não consigo prosseguir com
a mudança. Aparece só uma mensagem:"Aproveite seu descontoSua condição
de estudante está verificada até:30/03/2020...
Estou tentando mudar meu plano família para o universitário. Já verificou meu viculo com a universidade, mas não consigo prosseguir com a mudança. Aparece só uma mensagem: "Aproveite seu desconto S...
I use student premium but I want to get a premium account when I want to
use some featuresÖğrenci premium kullanıyorum fakat bazı özelliklerde
premium edinmemi istiyor
I use student premium but I want to get a premium account when I want to use some features Öğrenci premium kullanıyorum fakat bazı özelliklerde premium edinmemi istiyor
Yesterday I was on the way to becoming a premium by student discount,
but in the process of the documents, I closed the browser and left to do
another day, when I went to see my account in the bank, had already been
paid the spotify, without me havin...
Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, ...
PlanStudent Premium with Hulu and ShowtimeCountry USA DeviceiPhone 6s
plus My Question or IssueI subscribed the Student Premium with Hulu and
Showtime. However, when I log in to my account on my iPhone and iPad,
the app still shows that I only a free...
Plan Student Premium with Hulu and Showtime Country USA Device iPhone 6s plus My Question or Issue I subscribed the Student Premium with Hulu and Showtime. However, when ...
I've logged out of all devices and logged back in. Still shows as free
account, still plays ads and restricts skipping. I've logged out/in
about five times, and nothing changes. I have the confirmation for my
premium subscription as of yesterday. I'm...
I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmati...
So Spotify has honestly been not very helpful (ie: getting rid of human
support (phone support and live chat) by framing it as benefiting
customers? But for my situation, I was using Spotify students for 12
months and then it charged me the regular C...
...potify students for 12 months and then it charged me the regular CAD$9.99 which I understood would happen, however when I at the time spoke to a representative they reversed the charge and helped me r...
PlanPremiumCountry : France My Question or IssueThe link to subscribe on
student premium is not working :From this page :
https://support.spotify.com/fr/account_payment_help/subscription_information/student-discount/The
link associated is this one :
...
Plan Premium Country : France My Question or Issue The link to subscribe on student premium is not working : From this page : https://support.spotify.com/fr/account_payment_hel...
PlanPremium (for one more day, hence why I'm trying to solve this last
minute...)CountryUSADeviceMacbook Pro 2017Operating SystemOS X 10.13.6
My Question or IssueWhen I try to purchase student premium, it wouldn't
verify me. So I entered the document...
Plan Premium (for one more day, hence why I'm trying to solve this last minute...) Country USA Device Macbook Pro 2017 Operating System OS X 10.13.6 My Question or Issue When...
I have been a verified student for the last year, last month I received
an email asking me to verify it again as it was expiring. I did and I
thought everything went well. Today I discovered I have been billed
twice as much as I should have, so €9,99...
I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have b...
PlanPremium for StudentsCountryBrazil Operating System(Android Oreo,
Windows 10,etc.) My Question or IssueI can not confirm that I am a
university student. The SheerID is not accepting the documents I submit,
from the current semester class schedule....
Plan Premium for Students Country Brazil Operating System (Android Oreo, Windows 10,etc.) My Question or Issue I can not confirm that I am a university student. T...
PlanStudent PremiumUSA DeviceiPhoneOperating SystemiOS I just set up my
student spotify premium a month or 2 ago. last month i got charged
$5.34, and this month i just got charged $10.66. I don't know why,
please help.
Plan Student Premium USA Device iPhone Operating System iOS I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got...
PlanCurrently premium, but I want premium for
students.CountryBrazilDeviceiPhone 7 Plus My Question or IssueCan't find
where to buy this premium, because when I access the link
https://www.spotify.com/br/student/ it's broken What can I do about it?
Plan Currently premium, but I want premium for students. Country Brazil Device iPhone 7 Plus My Question or Issue Can't find where to buy this premium, because when I access the link&n...
PlanFree planning to get studentCountryUnited StatesDeviceSamsung
J3Operating SystemWindows 10 My Question or IssueHey, My name is Joseph
and I go to Calhoun Community College in Alabama. It appears this
collage doesn't show up on the list. Here is t...
Plan Free planning to get student Country United States Device Samsung J3 Operating System Windows 10 My Question or Issue Hey, My name is Joseph and I go to Calhoun Community Colleg...
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question
or IssueMy application of spotify premium for students is accepted but
everytime i click the link sent by sheer id this happens.
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue My application of spotify premium for students is accepted but everytime i click the link s...
I apoliap to buy premium for student, I sent the necessary documents.
Documents accepted but I couldn't buy then I want to pay money 1 week
later. However I can't buy, it says "you used offer before." What should
I do?
I apoliap to buy premium for student, I sent the necessary documents. Documents accepted but I couldn't buy then I want to pay money 1 week later. However I can't buy, it says "you used offer before....