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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9100 Views

5 replies

0 likes

Premium for Students
  • 9100 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13954 Views

10 replies

2 likes

Premium for Students
  • 13954 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23617 Views

11 replies

1 likes

Premium for Students
  • 23617 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167538 Views

110 replies

148 likes

Premium for Students
  • 167538 Views
  • 110 replies
  • 148 likes

Superuser Contribution Spotify student premium not working on mobile

PlanStudent PremiumCountryU.SDeviceSamsung Galaxy 9+Operating System(Windows 10) My Question or IssueI've paid for Student premium, it works on PC but when on Mobile, it says I'm still using a free account despite it saying I'm subscribed on PC. I've...

Casual Listener

Plan Student Premium Country U.S Device Samsung Galaxy 9+ Operating System (Windows 10)   My Question or Issue I've paid for Student premium, it works on PC but when on Mobile, it says...

Peter

Spotify Legend

1290 Views

2 replies

0 likes

Premium for Students
  • 1290 Views
  • 2 replies
  • 0 likes

It does not let me have premium students for having done the premium test

Hello, recently I wanted to pass my account to premium students, but when I had already put the information to pay a notification came out telling me that I could not have premium students with 3 months at 0.99 euros. I understand this, but when I wa...

Newbie

Hello, recently I wanted to pass my account to premium students, but when I had already put the information to pay a notification came out telling me that I could not have premium students with 3 m...

OneByBoo

Roadie

496 Views

1 replies

0 likes

Premium for Students
  • 496 Views
  • 1 replies
  • 0 likes

Problems with Student Verification

PlanPremium for Students My Question or IssueI've been on a student plan, and I'm trying to verify that I am still a student but the service keeps returning a problem with verification. When I first signed up with the student plan, I was attending Wa...

Casual Listener

Plan Premium for Students   My Question or Issue I've been on a student plan, and I'm trying to verify that I am still a student but the service keeps returning a problem with verification....

Billy-J

Spotify Star

2404 Views

5 replies

0 likes

Premium for Students
  • 2404 Views
  • 5 replies
  • 0 likes

Playlists Missing in Student Premium

ENone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanStudent Premium CountryUSADeviceiPhone 8 My Question or IssueSo I got the student premium and when I had it switched over (log ...

Newbie

ENone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Student Premium  Country USA Device iPhone 8     M...

Maxim

Spotify Star

946 Views

1 replies

0 likes

Premium for Students
  • 946 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My student account

My student premium account is not verified for 2 weeks. But last year, I used premium for students. Why am i having this problem? Please, help me. Thank you!! TurkeyPremium for Students

Newbie

My student premium account is not verified for 2 weeks. But last year, I used premium for students. Why am i having this problem?   Please, help me. Thank you!!   Turkey Premium for Students...

Katerina

Spotify Legend

1313 Views

2 replies

0 likes

Premium for Students
  • 1313 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Activate Hulu" doesn't appear on profile

StudentPremiumUK Device: 2018 Macbook Pro hulu should come with my account but the activate hulu option doesn't appear in my account overview.

Newbie

Student Premium UK   Device: 2018 Macbook Pro     hulu should come with my account but the activate hulu option doesn't appear in my account overview.  

Katerina

Spotify Legend

1418 Views

2 replies

0 likes

Premium for Students
  • 1418 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Profile can't be found with username!!

PlanPremiumCountryCHDevicena.Operating SystemAndroid Oreo My Question or IssueSo I signed up for Spotify Premium using the student discount of my current university. Everything works fine when I use Spotify, but when my friends asked me what my usern...

Casual Listener

Plan Premium Country CH Device na. Operating System Android Oreo   My Question or Issue So I signed up for Spotify Premium using the student discount of my current university. Everythi...

Peter

Spotify Legend

1131 Views

2 replies

0 likes

Premium for Students
  • 1131 Views
  • 2 replies
  • 0 likes

I’m currently using the student discount plan and I can’t access hulu

I managed to activate my showtime account but every time i try to do the same for Hulu it asks me to resubscribe and pay for a plan

Casual Listener

I managed to activate my showtime account but every time i try to do the same for Hulu it asks me to resubscribe and pay for a plan

Billy-J

Spotify Star

1611 Views

3 replies

0 likes

Premium for Students
  • 1611 Views
  • 3 replies
  • 0 likes

Mudança de plano para universitário

Estou tentando mudar meu plano família para o universitário. Já verificou meu viculo com a universidade, mas não consigo prosseguir com a mudança. Aparece só uma mensagem:"Aproveite seu descontoSua condição de estudante está verificada até:30/03/2020...

Casual Listener

Estou tentando mudar meu plano família para o universitário. Já verificou meu viculo com a universidade, mas não consigo prosseguir com a mudança. Aparece só uma mensagem: "Aproveite seu desconto S...

Bittencourt

Spotify Star

4079 Views

8 replies

0 likes

Premium for Students
  • 4079 Views
  • 8 replies
  • 0 likes

Student Premium - öğrenci premium

I use student premium but I want to get a premium account when I want to use some featuresÖğrenci premium kullanıyorum fakat bazı özelliklerde premium edinmemi istiyor

Newbie

I use student premium but I want to get a premium account when I want to use some features Öğrenci premium kullanıyorum fakat bazı özelliklerde premium edinmemi istiyor

Luke

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Unlimited skips not working.

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Newbie

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Luke

Community Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Problems with payment

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, had already been paid the spotify, without me havin...

Casual Listener

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, ...

Luke

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged double and no support to get a hold off...

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Casual Listener

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Katerina

Spotify Legend

1765 Views

4 replies

0 likes

  • 1765 Views
  • 4 replies
  • 0 likes

iPhone app can't recognize my student premium.

PlanStudent Premium with Hulu and ShowtimeCountry USA DeviceiPhone 6s plus My Question or IssueI subscribed the Student Premium with Hulu and Showtime. However, when I log in to my account on my iPhone and iPad, the app still shows that I only a free...

Newbie

Plan Student Premium with Hulu and Showtime Country  USA   Device iPhone 6s plus   My Question or Issue I subscribed the Student Premium with Hulu and Showtime. However, when ...

Billy-J

Spotify Star

1066 Views

1 replies

0 likes

Premium for Students
  • 1066 Views
  • 1 replies
  • 0 likes

Still hearing ads on premium for students

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmation for my premium subscription as of yesterday. I'm...

Newbie

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmati...

Billy-J

Spotify Star

1240 Views

1 replies

0 likes

Premium for Students
  • 1240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged for Student?

So Spotify has honestly been not very helpful (ie: getting rid of human support (phone support and live chat) by framing it as benefiting customers? But for my situation, I was using Spotify students for 12 months and then it charged me the regular C...

Newbie

...potify students for 12 months and then it charged me the regular CAD$9.99 which I understood would happen, however when I at the time spoke to a representative they reversed the charge and helped me r...

Peter

Spotify Legend

3669 Views

3 replies

3 likes

Premium for Students
  • 3669 Views
  • 3 replies
  • 3 likes

Superuser Contribution Link to subscribe on student premium is not working

PlanPremiumCountry : France My Question or IssueThe link to subscribe on student premium is not working :From this page : https://support.spotify.com/fr/account_payment_help/subscription_information/student-discount/The link associated is this one : ...

Newbie

Plan Premium Country : France   My Question or Issue The link to subscribe on student premium is not working : From this page : https://support.spotify.com/fr/account_payment_hel...

Katerina

Spotify Legend

1402 Views

2 replies

2 likes

Premium for Students
  • 1402 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't access link to buy premium

PlanPremium (for one more day, hence why I'm trying to solve this last minute...)CountryUSADeviceMacbook Pro 2017Operating SystemOS X 10.13.6 My Question or IssueWhen I try to purchase student premium, it wouldn't verify me. So I entered the document...

Casual Listener

  Plan Premium (for one more day, hence why I'm trying to solve this last minute...) Country USA Device Macbook Pro 2017 Operating System OS X 10.13.6   My Question or Issue When...

Katerina

Spotify Legend

1396 Views

2 replies

0 likes

Premium for Students
  • 1396 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have had a Spotify student profile and subscription for a year but now it won't recognize me

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have been billed twice as much as I should have, so €9,99...

Visitor

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have b...

Guido

Spotify Legend

1481 Views

3 replies

0 likes

Premium for Students
  • 1481 Views
  • 3 replies
  • 0 likes