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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44250 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44250 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20354 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20354 Views
  • 14 replies
  • 0 likes

Premium at a discounted rate

I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?

  • Newbie
  • I received an offer in-app stating that I would get my first 3 months for $10. I was wondering if there was a similar but more discounted price for students?
  • irishkilo
  • Casual Listener
  • 444 Views
  • 4 replies
  • 0 likes
  • Premium
    Student
  • 444 Views
  • 4 replies
  • 0 likes

Can't access Hulu and Showtime with Student plan

Hi guys, I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active. Something also frustrating is that Spotify does not have phone/chat su...

  • Casual Listener
  • Hi guys,   I'm having an issue accessing Hulu and Spotify services when I log in. Both tell me to "join" acting as if I don't have a subscription, and yet Spotify student is active.  &nb...
  • Jᴀᴄᴋ
  • Roadie
  • 543 Views
  • 1 replies
  • 0 likes
  • Student
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...

  • Newbie
  • I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...
  • Guido
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • iOS
    Subscription
  • 414 Views
  • 1 replies
  • 0 likes

Student discount

My Question isI signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.So I just want to knlw what can I do to appl...

  • Newbie
  • My Question is I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and...
  • Jᴀᴄᴋ
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Alterei forma de pagamento e perdi o desconto universitário

Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90 no meu cartão de crédito, sendo que o valor pago p...

  • Newbie
  • Hoje tive que alterar a forma de pagamento da minha conta do spotify pois o cartão antigo foi cancelado. Após substituir o cartão antigo por um novo, foi realizada a debitação de um valor de R$ 16,90...
  • Bittencourt
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution University not showing for Spotify Student (UK)

My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks

  • Newbie
  •     My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had.    Can anyone help?   ...
  • Guido
  • Spotify Legend
  • 1241 Views
  • 1 replies
  • 0 likes
  • Student
    Subscription
  • 1241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

PlanPremiumCountry EnglandDeviceiPhone My Question or IssueHi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I have tried to renew it but my college doesn’t show up on the list, my friends wh...

  • Newbie
  • Plan Premium Country  England Device iPhone   My Question or Issue Hi, I have started to be charged the full amount for spotify without the discount applied, without notice!!! I...
  • Guido
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Student
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students charged me twice

My Question or IssueI got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49 MXN.In my Spotify account, it says that the monthly amount it's just $...

  • Newbie
  • My Question or Issue I got acepted in the students premium plan a month ago, and that day and today, I had received two message notifying two different charges for an amount of $49  MXN. In m...
  • Guido
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Student
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Not Working

Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on the list). I haven't recieved a confirmation from th...

  • Newbie
  • Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on t...
  • Daisy
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got money twice and I could not be preimium

hey i am a student. On 15.07.2017 I got money twice 6.99 turk liras. I could not be preimium. Please help me

  • Newbie
  • hey i am a student. On 15.07.2017   I got money twice 6.99 turk liras.   I could not be preimium. Please help me
  • Daisy
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem.

  • Newbie
  • Hi there I have paid 6,99 TRY and I send my transkript but My account has still free membership. When Premium membership has start? please solve my problem. 
  • Daisy
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I have just been charged £9.99 when it should be 4.99 as a student. How do I get refund and re-set to student account. Thanks. My parents pay so it will get cancelled if I cannot do this.

  • Newbie
  • I have just been charged £9.99 when it should be 4.99 as a student.  How do I get refund and re-set to student account.  Thanks. My parents pay so it will get cancelled if I cannot do this.
  • Daisy
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I bought the premium with student discount but you didn't give the premium account.I want my money back.

  • Newbie
  • I bought the premium with student discount but you didn't give the premium account.I want my money back.
  • Daisy
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 1 likes
  • Student
  • 279 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium!

I bought stuent account and get charged 2 times.Beyond that my bank has accept the payment.But ı didnt receive any premium account!

  • Casual Listener
  • I bought stuent account and get charged 2 times.Beyond that  my bank has accept the payment.But ı didnt receive any premium account!
  • Daisy
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium doesn´t work. Payment and document sent

HelloI have a problem with my Premium subscrition.My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on again but I´m still in the Free utilization.Some one kn...

  • Newbie
  • Hello I have a problem with my Premium subscrition. My credit card was imediatly debited, I sent the document proof of student in one of the identified schools, already tryed to Log off and Log on ...
  • Daisy
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?

  • Newbie
  • I was charged the normal amount $10.66 for my student discount. How do I get my rate back to student discount and be refunded the 5.33?
  • Daisy
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem student discount

I was going to buy the Premium subscription but I gave up. But the payment confirmed and still cashed the value of my credit card.I reached the stage where would go on to fill out my college records, but I'm not one student of University.

  • Visitor
  • I was going to buy the Premium subscription but I gave up. But the payment confirmed and still cashed the value of my credit card. I reached the stage where would go on to fill out my college record...
  • Daisy
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Double Charged

Me too it doesn't verify I am enrolled and won't let me upload documents

  • Newbie
  • Me too it doesn't verify I am enrolled and won't let me upload documents
  • Daisy
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students

So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomore in college. Either way I'm frustrated & just wanna cancel it...

  • Newbie
  • So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomo...
  • Daisy
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I get my money back?

Hi!I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. Then I was asked what university I'm in and of course I ...

  • Newbie
  • Hi! I was going to subscribe Student Premium 'cause I thought that high school students are included. Then I gave my credit card info and I was charged before I could give any other information. T...
  • Daisy
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes