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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19395 Views

11 replies

1 likes

Premium for Students
  • 19395 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

159433 Views

109 replies

147 likes

Premium for Students
  • 159433 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36531 Views

19 replies

1 likes

Premium for Students
  • 36531 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Profile can't be found with username!!

PlanPremiumCountryCHDevicena.Operating SystemAndroid Oreo My Question or IssueSo I signed up for Spotify Premium using the student discount of my current university. Everything works fine when I use Spotify, but when my friends asked me what my usern...

Casual Listener

Plan Premium Country CH Device na. Operating System Android Oreo   My Question or Issue So I signed up for Spotify Premium using the student discount of my current university. Everythi...

Peter

Spotify Legend

1056 Views

2 replies

0 likes

Premium for Students
  • 1056 Views
  • 2 replies
  • 0 likes

I’m currently using the student discount plan and I can’t access hulu

I managed to activate my showtime account but every time i try to do the same for Hulu it asks me to resubscribe and pay for a plan

Casual Listener

I managed to activate my showtime account but every time i try to do the same for Hulu it asks me to resubscribe and pay for a plan

Billy-J

Spotify Star

1548 Views

3 replies

0 likes

Premium for Students
  • 1548 Views
  • 3 replies
  • 0 likes

Mudança de plano para universitário

Estou tentando mudar meu plano família para o universitário. Já verificou meu viculo com a universidade, mas não consigo prosseguir com a mudança. Aparece só uma mensagem:"Aproveite seu descontoSua condição de estudante está verificada até:30/03/2020...

Casual Listener

Estou tentando mudar meu plano família para o universitário. Já verificou meu viculo com a universidade, mas não consigo prosseguir com a mudança. Aparece só uma mensagem: "Aproveite seu desconto S...

Bittencourt

Spotify Star

3920 Views

8 replies

0 likes

Premium for Students
  • 3920 Views
  • 8 replies
  • 0 likes

Student Premium - öğrenci premium

I use student premium but I want to get a premium account when I want to use some featuresÖğrenci premium kullanıyorum fakat bazı özelliklerde premium edinmemi istiyor

Newbie

I use student premium but I want to get a premium account when I want to use some features Öğrenci premium kullanıyorum fakat bazı özelliklerde premium edinmemi istiyor

Luke

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Unlimited skips not working.

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Newbie

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Luke

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Problems with payment

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, had already been paid the spotify, without me havin...

Casual Listener

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, ...

Luke

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged double and no support to get a hold off...

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Casual Listener

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Katerina

Spotify Legend

1662 Views

4 replies

0 likes

  • 1662 Views
  • 4 replies
  • 0 likes

iPhone app can't recognize my student premium.

PlanStudent Premium with Hulu and ShowtimeCountry USA DeviceiPhone 6s plus My Question or IssueI subscribed the Student Premium with Hulu and Showtime. However, when I log in to my account on my iPhone and iPad, the app still shows that I only a free...

Newbie

Plan Student Premium with Hulu and Showtime Country  USA   Device iPhone 6s plus   My Question or Issue I subscribed the Student Premium with Hulu and Showtime. However, when ...

Billy-J

Spotify Star

1035 Views

1 replies

0 likes

Premium for Students
  • 1035 Views
  • 1 replies
  • 0 likes

Still hearing ads on premium for students

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmation for my premium subscription as of yesterday. I'm...

Newbie

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmati...

Billy-J

Spotify Star

1180 Views

1 replies

0 likes

Premium for Students
  • 1180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged for Student?

So Spotify has honestly been not very helpful (ie: getting rid of human support (phone support and live chat) by framing it as benefiting customers? But for my situation, I was using Spotify students for 12 months and then it charged me the regular C...

Newbie

...potify students for 12 months and then it charged me the regular CAD$9.99 which I understood would happen, however when I at the time spoke to a representative they reversed the charge and helped me r...

Peter

Spotify Legend

3575 Views

3 replies

3 likes

Premium for Students
  • 3575 Views
  • 3 replies
  • 3 likes

Superuser Contribution Link to subscribe on student premium is not working

PlanPremiumCountry : France My Question or IssueThe link to subscribe on student premium is not working :From this page : https://support.spotify.com/fr/account_payment_help/subscription_information/student-discount/The link associated is this one : ...

Newbie

Plan Premium Country : France   My Question or Issue The link to subscribe on student premium is not working : From this page : https://support.spotify.com/fr/account_payment_hel...

Katerina

Spotify Legend

1357 Views

2 replies

2 likes

Premium for Students
  • 1357 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't access link to buy premium

PlanPremium (for one more day, hence why I'm trying to solve this last minute...)CountryUSADeviceMacbook Pro 2017Operating SystemOS X 10.13.6 My Question or IssueWhen I try to purchase student premium, it wouldn't verify me. So I entered the document...

Casual Listener

  Plan Premium (for one more day, hence why I'm trying to solve this last minute...) Country USA Device Macbook Pro 2017 Operating System OS X 10.13.6   My Question or Issue When...

Katerina

Spotify Legend

1355 Views

2 replies

0 likes

Premium for Students
  • 1355 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have had a Spotify student profile and subscription for a year but now it won't recognize me

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have been billed twice as much as I should have, so €9,99...

Visitor

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have b...

Guido

Spotify Legend

1428 Views

3 replies

0 likes

Premium for Students
  • 1428 Views
  • 3 replies
  • 0 likes

Superuser Contribution problems with student verification

PlanPremium for StudentsCountryBrazil Operating System(Android Oreo, Windows 10,etc.) My Question or IssueI can not confirm that I am a university student. The SheerID is not accepting the documents I submit, from the current semester class schedule....

Casual Listener

  Plan Premium for Students Country Brazil   Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue I can not confirm that I am a university student. T...

Peter

Spotify Legend

1378 Views

2 replies

0 likes

Premium for Students
  • 1378 Views
  • 2 replies
  • 0 likes

Getting charged double

PlanStudent PremiumUSA DeviceiPhoneOperating SystemiOS I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got charged $10.66. I don't know why, please help.

Newbie

Plan Student Premium USA   Device iPhone Operating System iOS   I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got...

fabiolinus

Newbie

1174 Views

2 replies

1 likes

Premium for Students
  • 1174 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't buy premium for student

PlanCurrently premium, but I want premium for students.CountryBrazilDeviceiPhone 7 Plus My Question or IssueCan't find where to buy this premium, because when I access the link https://www.spotify.com/br/student/ it's broken What can I do about it?

Newbie

Plan Currently premium, but I want premium for students. Country Brazil Device iPhone 7 Plus   My Question or Issue Can't find where to buy this premium, because when I access the link&n...

Jemi

Spotify Legend

1151 Views

2 replies

0 likes

Premium for Students
  • 1151 Views
  • 2 replies
  • 0 likes

Solved!! College in the U.S. not showing up

PlanFree planning to get studentCountryUnited StatesDeviceSamsung J3Operating SystemWindows 10 My Question or IssueHey, My name is Joseph and I go to Calhoun Community College in Alabama. It appears this collage doesn't show up on the list. Here is t...

Casual Listener

Plan Free planning to get student Country United States Device Samsung J3 Operating System Windows 10   My Question or Issue Hey, My name is Joseph and I go to Calhoun Community Colleg...

Billy-J

Spotify Star

3515 Views

3 replies

0 likes

Premium for Students
  • 3515 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I cant complete the process of premium for students

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueMy application of spotify premium for students is accepted but everytime i click the link sent by sheer id this happens.

Casual Listener

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue My application of spotify premium for students is accepted but everytime i click the link s...

user-removed

Not applicable

1898 Views

4 replies

3 likes

Premium for Students
  • 1898 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can't buy premium for the student.

I apoliap to buy premium for student, I sent the necessary documents. Documents accepted but I couldn't buy then I want to pay money 1 week later. However I can't buy, it says "you used offer before." What should I do?

Casual Listener

I apoliap to buy premium for student, I sent the necessary documents. Documents accepted but I couldn't buy then I want to pay money 1 week later. However I can't buy, it says "you used offer before....

Katerina

Spotify Legend

2486 Views

5 replies

0 likes

Premium for Students
  • 2486 Views
  • 5 replies
  • 0 likes