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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25529 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25529 Views
  • 19 replies
  • 0 likes

Solved!! Pagamento indevido conta universitária

Olá,recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava confirmada até o ano que vem. O cartão não aprovava de...

  • Newbie
  • Olá, recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava c...
  • Brunelicia
  • Community Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 807 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Student

PlanFreeCountrySpainDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or Issue Quiero realizar mi subscripción por primera vez a Premium pero quiero optar por la opción de Premium for Student. Cuando entro a la página para ver cómo me puedo su...

  • Casual Listener
  •   Plan Free Country Spain Device Macbook Pro 2018 Operating System iOS 10   My Question or Issue   Quiero realizar mi subscripción por primera vez a Premium pero quiero opt...
  • darknesshoran09
  • Casual Listener
  • 1493 Views
  • 5 replies
  • 1 likes
  • Premium for Students
  • 1493 Views
  • 5 replies
  • 1 likes

Problemas de Premium para Conta Universitária

PlanUniversitária/PremiumCountryBrasil My Question or IssueSou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei tudo e tinha dado tudo ok, só que na hora e no dia eu não cliquei no ...

  • Newbie
  • Plan Universitária/Premium Country Brasil   My Question or Issue Sou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei t...
  • Bittencourt
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 402 Views
  • 1 replies
  • 0 likes

College student but doesn’t recognize me as one

So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing

  • Newbie
  • So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing
  • Jose_M
  • Spotify Star
  • 4681 Views
  • 1 replies
  • 0 likes
  • Student
  • 4681 Views
  • 1 replies
  • 0 likes

Plan estudiante

Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????

  • Newbie
  • Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????
  • Jose_M
  • Spotify Star
  • 692 Views
  • 1 replies
  • 0 likes
  • estudiante
    plan estudiante
    Spotify Premium
    Student
  • 692 Views
  • 1 replies
  • 0 likes

Cobro doble

Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y se cargo el pago de ambos. Existe forma de reembolsarlo o...

  • Newbie
  • Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y s...
  • Jose_M
  • Spotify Star
  • 478 Views
  • 1 replies
  • 1 likes
  • 478 Views
  • 1 replies
  • 1 likes

Switched from Family to Student, lost playlists

I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user type plan. Now her playlist is gone and my music is ...

  • Newbie
  • I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user t...
  • Jose_M
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Student
  • 535 Views
  • 1 replies
  • 0 likes

Subscribed for student discount but charged more than 6.99 tl

Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?

  • Newbie
  • Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?
  • Jose_M
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

My student discount doesn’t work

im on my spotify trying to upgrade to premium for students to get hulu as well, apparently my student account is already linked to another spotify and I have no idea what account it is linked to??

  • Newbie
  • im on my spotify trying to upgrade to premium for students to get hulu as well, apparently my student account is already linked to another spotify and I have no idea what account it is linked to??
  • Jose_M
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 400 Views
  • 1 replies
  • 0 likes

How can i change my payment methods?

PlanPremiumCountryIndonesiaDeviceOppo F3Operating SystemAndroudMy Question or IssueAnyone from indonesia, do you know how to change my payment methods for premium for students? Because recently i just change my providers from simpati to Halo and the ...

  • Newbie
  • Plan Premium Country Indonesia Device Oppo F3 Operating System Androud My Question or Issue Anyone from indonesia, do you know how to change my payment methods for premium for students? B...
  • Billy-J
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 322 Views
  • 1 replies
  • 0 likes

Charged extra on top of subscription

Plan Premium for StudentsCountry CanadaDevice iPhone 6Operating System fully up to dateMy Question or Issue For some reason I was charged 9.99$ on top of my normal 4.99$ payment to Spotify. I checked and I have been charged appropriately every month....

  • Newbie
  • Plan Premium for Students Country Canada Device iPhone 6 Operating System fully up to date My Question or Issue For some reason I was charged 9.99$ on top of my normal 4...
  • emily-grace
  • Composer
  • 312 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 312 Views
  • 1 replies
  • 0 likes

Changing to Premium for Student

Hello,I just got the student discount approval email for my premium account.I would appreciate if you could inform me about what shall I do to apply it? I already tried to apply it, however in the last step it says "get premium". However, I already h...

  • Newbie
  • Hello, I just got the student discount approval email for my premium account. I would appreciate if you could inform me about what shall I do to apply it? I already tried to apply it, however in th...
  • Bittencourt
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 320 Views
  • 1 replies
  • 0 likes

Billing issue

PlanPremiumCountryCHMy Question or IssueHi,I noticed that I never got the reduced student price billed since I registered in august 2018. I'm sure I finished the further activation process and that it was activated, so I never looked at it again. But...

  • Casual Listener
  • Plan Premium Country CH My Question or Issue Hi, I noticed that I never got the reduced student price billed since I registered in august 2018. I'm sure I finished the further activation proces...
  • e5-pj4_nuv8yg
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 356 Views
  • 2 replies
  • 0 likes

Subscription changed without notice

Hi,I had Spotify Student Premium and have noticed that out of nowhere my account has been reverted to standard premium. Without any notice and in the middle of the year despite having verified my account previously. I have been charged double of what...

  • Casual Listener
  • Hi, I had Spotify Student Premium and have noticed that out of nowhere my account has been reverted to standard premium. Without any notice and in the middle of the year despite having verified my a...
  • JaanusV
  • Casual Listener
  • 500 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 500 Views
  • 3 replies
  • 0 likes

Solved!! Headspace & Spotify bundle

PlanFree/Premium: None yetCountry: GermanyOperating SystemWindows 10 and AndroidMy Question or IssueHello community, I am living in Germany and I have just tried to get the Spotify & Headspace bundle for students but it did not work out. Everytime I ...

  • Casual Listener
  • ...potify & Headspace bundle for students but it did not work out. Everytime I follow the link and I log in to my Spotify account there appears a message that I am not eligible to get this offer. Can y...
  • Konsti_K
  • Casual Listener
  • 1047 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1047 Views
  • 2 replies
  • 0 likes

Premium for High School Students

As far as I've seen premium for high school students is not an official thing. However, I've seen some high schools work around that and get the discount. It is a fairly big deal for me to be honest and I am mad about it. If it is not official, how a...

  • Newbie
  • As far as I've seen premium for high school students is not an official thing. However, I've seen some high schools work around that and get the discount. It is a fairly big deal for me to be h...
  • Keanu_C
  • Community Legend
  • 2694 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 2694 Views
  • 1 replies
  • 1 likes

NRC college not available?

so i wanted to apply for the student discount as i am only on EMA at the moment but i cannot seem to find NRC (Norther Regional College) on the list. i know it means i am not eligible as of yet but will it ever be added? i tried applying 3 months ago...

  • Newbie
  • so i wanted to apply for the student discount as i am only on EMA at the moment but i cannot seem to find NRC (Norther Regional College) on the list. i know it means i am not eligible as of yet but w...
  • OneByBoo
  • Roadie
  • 513 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 513 Views
  • 1 replies
  • 1 likes

Page not found (Changing from regular Premium to Student)

PlanPremiumCountryCzech RepublicDeviceSamsung S6Operating SystemAndroid My Question or IssueI want to change my Regular Premium to Student Premium but the page where I should do it can't be found. Is there any problem with Student discount in Czech R...

  • Casual Listener
  • Plan Premium Country Czech Republic Device Samsung S6 Operating System Android   My Question or Issue I want to change my Regular Premium to Student Premium but the page where I should...
  • Michelangelo3
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 307 Views
  • 2 replies
  • 0 likes

My student discount was automatically discontinued, even though I’m still studying.

PlanPremiumCountryFinlandDeviceIphone 8 plusOperating System(iOS 12 My Question or IssueI have had my Student premium for about 6 months now. Suddenly I get a full priced spotify premium charge even though I’m still studying in the same place or fini...

  • Newbie
  •   Plan Premium Country Finland Device Iphone 8 plus Operating System (iOS 12   My Question or Issue I have had my Student premium for about 6 months now. Suddenly I get a full pr...
  • Brunelicia
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! Do everyone need to be students?

Hi, I'm a student now but my sisters aren't. Is it possible for me to have the Student plan with them? Or do every member need to be a student to make this work?

  • Visitor
  • Hi, I'm a student now but my sisters aren't. Is it possible for me to have the Student plan with them? Or do every member need to be a student to make this work?  
  • jsannn
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 400 Views
  • 1 replies
  • 0 likes