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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10666 Views

6 replies

1 likes

Premium for Students
  • 10666 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17248 Views

10 replies

2 likes

Premium for Students
  • 17248 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26348 Views

11 replies

1 likes

Premium for Students
  • 26348 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172587 Views

110 replies

148 likes

Premium for Students
  • 172587 Views
  • 110 replies
  • 148 likes

Unlimited skips not working.

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Newbie

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Luke

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Problems with payment

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, had already been paid the spotify, without me havin...

Casual Listener

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, ...

Luke

Community Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged double and no support to get a hold off...

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Casual Listener

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Katerina

Spotify Legend

1773 Views

4 replies

0 likes

  • 1773 Views
  • 4 replies
  • 0 likes

iPhone app can't recognize my student premium.

PlanStudent Premium with Hulu and ShowtimeCountry USA DeviceiPhone 6s plus My Question or IssueI subscribed the Student Premium with Hulu and Showtime. However, when I log in to my account on my iPhone and iPad, the app still shows that I only a free...

Newbie

Plan Student Premium with Hulu and Showtime Country  USA   Device iPhone 6s plus   My Question or Issue I subscribed the Student Premium with Hulu and Showtime. However, when ...

Billy-J

Spotify Star

1072 Views

1 replies

0 likes

Premium for Students
  • 1072 Views
  • 1 replies
  • 0 likes

Still hearing ads on premium for students

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmation for my premium subscription as of yesterday. I'm...

Newbie

I've logged out of all devices and logged back in. Still shows as free account, still plays ads and restricts skipping. I've logged out/in about five times, and nothing changes. I have the confirmati...

Billy-J

Spotify Star

1258 Views

1 replies

0 likes

Premium for Students
  • 1258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged for Student?

So Spotify has honestly been not very helpful (ie: getting rid of human support (phone support and live chat) by framing it as benefiting customers? But for my situation, I was using Spotify students for 12 months and then it charged me the regular C...

Newbie

...potify students for 12 months and then it charged me the regular CAD$9.99 which I understood would happen, however when I at the time spoke to a representative they reversed the charge and helped me r...

Peter

Spotify Legend

3699 Views

3 replies

3 likes

Premium for Students
  • 3699 Views
  • 3 replies
  • 3 likes

Superuser Contribution Link to subscribe on student premium is not working

PlanPremiumCountry : France My Question or IssueThe link to subscribe on student premium is not working :From this page : https://support.spotify.com/fr/account_payment_help/subscription_information/student-discount/The link associated is this one : ...

Newbie

Plan Premium Country : France   My Question or Issue The link to subscribe on student premium is not working : From this page : https://support.spotify.com/fr/account_payment_hel...

Katerina

Spotify Legend

1417 Views

2 replies

2 likes

Premium for Students
  • 1417 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't access link to buy premium

PlanPremium (for one more day, hence why I'm trying to solve this last minute...)CountryUSADeviceMacbook Pro 2017Operating SystemOS X 10.13.6 My Question or IssueWhen I try to purchase student premium, it wouldn't verify me. So I entered the document...

Casual Listener

  Plan Premium (for one more day, hence why I'm trying to solve this last minute...) Country USA Device Macbook Pro 2017 Operating System OS X 10.13.6   My Question or Issue When...

Katerina

Spotify Legend

1409 Views

2 replies

0 likes

Premium for Students
  • 1409 Views
  • 2 replies
  • 0 likes

Superuser Contribution I have had a Spotify student profile and subscription for a year but now it won't recognize me

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have been billed twice as much as I should have, so €9,99...

Visitor

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have b...

Guido

Spotify Legend

1496 Views

3 replies

0 likes

Premium for Students
  • 1496 Views
  • 3 replies
  • 0 likes

Superuser Contribution problems with student verification

PlanPremium for StudentsCountryBrazil Operating System(Android Oreo, Windows 10,etc.) My Question or IssueI can not confirm that I am a university student. The SheerID is not accepting the documents I submit, from the current semester class schedule....

Casual Listener

  Plan Premium for Students Country Brazil   Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue I can not confirm that I am a university student. T...

Peter

Spotify Legend

1455 Views

2 replies

0 likes

Premium for Students
  • 1455 Views
  • 2 replies
  • 0 likes

Getting charged double

PlanStudent PremiumUSA DeviceiPhoneOperating SystemiOS I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got charged $10.66. I don't know why, please help.

Newbie

Plan Student Premium USA   Device iPhone Operating System iOS   I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got...

fabiolinus

Newbie

1290 Views

2 replies

1 likes

Premium for Students
  • 1290 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't buy premium for student

PlanCurrently premium, but I want premium for students.CountryBrazilDeviceiPhone 7 Plus My Question or IssueCan't find where to buy this premium, because when I access the link https://www.spotify.com/br/student/ it's broken What can I do about it?

Newbie

Plan Currently premium, but I want premium for students. Country Brazil Device iPhone 7 Plus   My Question or Issue Can't find where to buy this premium, because when I access the link&n...

Jemi

Spotify Legend

1204 Views

2 replies

0 likes

Premium for Students
  • 1204 Views
  • 2 replies
  • 0 likes

Solved!! College in the U.S. not showing up

PlanFree planning to get studentCountryUnited StatesDeviceSamsung J3Operating SystemWindows 10 My Question or IssueHey, My name is Joseph and I go to Calhoun Community College in Alabama. It appears this collage doesn't show up on the list. Here is t...

Casual Listener

Plan Free planning to get student Country United States Device Samsung J3 Operating System Windows 10   My Question or Issue Hey, My name is Joseph and I go to Calhoun Community Colleg...

Billy-J

Spotify Star

3585 Views

3 replies

0 likes

Premium for Students
  • 3585 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I cant complete the process of premium for students

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueMy application of spotify premium for students is accepted but everytime i click the link sent by sheer id this happens.

Casual Listener

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue My application of spotify premium for students is accepted but everytime i click the link s...

user-removed

Not applicable

1996 Views

4 replies

3 likes

Premium for Students
  • 1996 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can't buy premium for the student.

I apoliap to buy premium for student, I sent the necessary documents. Documents accepted but I couldn't buy then I want to pay money 1 week later. However I can't buy, it says "you used offer before." What should I do?

Casual Listener

I apoliap to buy premium for student, I sent the necessary documents. Documents accepted but I couldn't buy then I want to pay money 1 week later. However I can't buy, it says "you used offer before....

Katerina

Spotify Legend

2579 Views

5 replies

0 likes

Premium for Students
  • 2579 Views
  • 5 replies
  • 0 likes

Student discount Romania

Hi, Spotify finally launched in Romania but unfortunately there is no Student Discount option. When will it be available in Romania? Thank you!

Newbie

Hi, Spotify finally launched in Romania but unfortunately there is no Student Discount option. When will it be available in Romania? Thank you! 🙂

Brunelicia

Community Legend

1952 Views

1 replies

0 likes

Premium for Students
  • 1952 Views
  • 1 replies
  • 0 likes

Canada Student

I've gone through Spotify Student Canada in google and signing up eventually takes me to https://www.spotify.com/ca-en/student/verification/ There are no canadian schools listed there, only American. The same goes for Manual Verification. There are n...

Newbie

I've gone through Spotify Student Canada in google and signing up eventually takes me to https://www.spotify.com/ca-en/student/verification/   There are no canadian schools listed there, ...

Brunelicia

Community Legend

1306 Views

1 replies

0 likes

Premium for Students
  • 1306 Views
  • 1 replies
  • 0 likes

Requirements for a College/University to be entitled to Student Discount

Hello,My name is Karam Bawaba, I’m a student at Concordia university and have been part of this school for years, I used to dislike Spotify until I tried it then I let Apple Music go even when their student discount came in! Its an amazing platform f...

Newbie

...heir student discount came in! Its an amazing platform for music to be enjoyed and shared. I know myself and many other students would either switch to Spotify from Apple Music or enjoy the savings t...

Brunelicia

Community Legend

1565 Views

1 replies

0 likes

Premium for Students
  • 1565 Views
  • 1 replies
  • 0 likes

I am still a student but spotify changed my subscription.

PlanPremiumCountryItalyMy Question or IssueSpotify asked me if I was still a student a month ago. I answered yes but now it changed my subscription and made me paid 9,99 Euros instead of 4,99 Euros. I study at the university. I had paid 4,99 Euros in...

Casual Listener

Plan Premium Country Italy My Question or Issue Spotify asked me if I was still a student a month ago. I answered yes but now it changed my subscription and made me paid 9,99 Euros instead of 4,...

skroon19

Composer

1094 Views

1 replies

1 likes

Premium for Students
  • 1094 Views
  • 1 replies
  • 1 likes