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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

12111 Views

11 replies

1 likes

Premium for Students
  • 12111 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

fizzaa

Visitor

142059 Views

102 replies

144 likes

Premium for Students
  • 142059 Views
  • 102 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

33138 Views

19 replies

1 likes

Premium for Students
  • 33138 Views
  • 19 replies
  • 1 likes

College Name not listed in Student Discount

CountryIndia DeviceMotoOperating SystemAndroid My Question or Issue I attend RV College of Engineering, which is an accredited college. It's not showing up in the list of colleges applicable for student discount. Its sister college, RV College of Arc...

Casual Listener

  Country India  Device Moto Operating System Android    My Question or Issue  I attend RV College of Engineering, which is an accredited college. It's not showing u...

Brunelicia

Community Legend

3315 Views

1 replies

0 likes

Premium for Students
  • 3315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Been charged full price when im a student

Last month I was charged full price even tho I'm a student, once again today went to pay to get it back and its saying £9.99. I have attached a photo to show evidence.

Newbie

Last month I was charged full price even tho I'm a student, once again today went to pay to get it back and its saying £9.99. I have attached a photo to show evidence. 

Peter

Spotify Legend

539 Views

1 replies

0 likes

Premium for Students
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Billed twice with no premium.

By what time will i be credited the refunds. i had applied for a subscription but the amount was deducted.PlanFree/PremiumCountry DeviceMackbook air

Newbie

By what time will i be credited the refunds. i had applied for a subscription but the amount was deducted. Plan Free/Premium Country   Device Mackbook air  

Peter

Spotify Legend

405 Views

1 replies

0 likes

Premium for Students
  • 405 Views
  • 1 replies
  • 0 likes

College not listed for Premium Discount

I am a student of SRM Institute of Science and Technology, Kancheepuram, Chennai. SRM IST is a deemed college and has been given an overall A++ NAAC grade making it one of the top tier colleges in India. Although, the colleges which comes under SRM I...

Visitor

I am a student of SRM Institute of Science and Technology, Kancheepuram, Chennai. SRM IST is a deemed college and has been given an overall A++ NAAC grade making it one of the top tier colleges ...

Brunelicia

Community Legend

2306 Views

2 replies

8 likes

Premium for Students
  • 2306 Views
  • 2 replies
  • 8 likes

Solved!! Cobranca de assinatura de estudante

PlanPremiumCountry BrazilDeviceiphone 8Operating Systemios My Question or IssueTenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o valor sem o desconto gostaria de saber oq houve com a minha assinatura e se essa c...

Visitor

Plan Premium Country  Brazil Device iphone 8 Operating System ios   My Question or Issue Tenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o v...

Brunelicia

Community Legend

1656 Views

6 replies

0 likes

Premium for Students
  • 1656 Views
  • 6 replies
  • 0 likes

Premium for students

Hi. I don't know if someone can answer this but anyway here is my question. O couldn't find my school on the list so I fullfilled a form -couldn't remember the name - what will happen after that ? Because I don't want them to get in touch with my sch...

Visitor

Hi. I don't know if someone can answer this but anyway here is my question. O couldn't find my school on the list so I fullfilled a form -couldn't remember the name - what will happen after that ? Be...

Mantisentil

Community Legend

786 Views

3 replies

0 likes

Premium for Students
  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution College not on sheer ID, premium now full price.

My Question or Issue I’ve requested my college to be added to sheer ID twice and have been waiting for over a month with no response and now I am getting charged full price for premium.

Newbie

My Question or Issue  I’ve requested my college to be added to sheer ID twice and have been waiting for over a month with no response and now I am getting charged full price for premium. 

Peter

Spotify Legend

7102 Views

4 replies

3 likes

Premium for Students
  • 7102 Views
  • 4 replies
  • 3 likes

Student discount verified, but not working

PlanStudent discount for PremiumCountry Czech republicDeviceHuaweiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I verified my student status on 9nd January, but still nothing changed on my profile. After a free first mo...

Casual Listener

Plan Student discount for Premium Country  Czech republic Device Huawei Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I verified my st...

efkastastna

Casual Listener

831 Views

2 replies

0 likes

Premium for Students
  • 831 Views
  • 2 replies
  • 0 likes

Student Discount Verified but not working

PlanFree/PremiumCountryGermanyDeviceHuaweiOperating SystemAndroid My Question or Issue I have used Spotify premium with the student discount for one year total. I just verified my student status again, which worked, and it says that I already did it ...

Newbie

Plan Free/Premium Country Germany Device Huawei Operating System Android   My Question or Issue  I have used Spotify premium with the student discount for one year total. I just v...

Mantisentil

Community Legend

1066 Views

1 replies

0 likes

Premium for Students
  • 1066 Views
  • 1 replies
  • 0 likes

Student discount but getting charged for Premium

Plan Premium with student discount. CountryDenmark Device(Macbook Pro late 2016)Operating System(iOS 10.) My Question or IssueI have had premium with student discount for one year. I have verfied that I am a student again (after one year), but it say...

Casual Listener

  Plan  Premium with student discount.  Country Denmark   Device (Macbook Pro late 2016) Operating System (iOS 10.)   My Question or Issue I have had premium with...

Mantisentil

Community Legend

638 Views

3 replies

0 likes

Premium for Students
  • 638 Views
  • 3 replies
  • 0 likes

Solved!! Student discount on, but full price being charged

PlanFamily PremiumCountry BrazilDeviceHP Laptop 15-bs0xxOperating SystemWindows 10 Home My Question or IssueI've recently acquired the stundent discount for my family-plan account. However, I got charged the full price after the discount was enabled....

Casual Listener

Plan Family Premium Country  Brazil Device HP Laptop 15-bs0xx Operating System Windows 10 Home   My Question or Issue I've recently acquired the stundent discount for my family-pl...

ElielPereira

Casual Listener

754 Views

2 replies

0 likes

Premium for Students
  • 754 Views
  • 2 replies
  • 0 likes

Accidentally removed Showtime access

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidentally clicked to removed access on the apps page. How ...

Newbie

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidental...

Keanu_C

Community Legend

1031 Views

1 replies

0 likes

Android
Subscription
  • 1031 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount on, but full price charge

PlanPremiumCountry BrazikDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI recently got my student discount, and I just got charged the full price. The benefit appears in my accounts page, but I still being charged the regular ...

Newbie

Plan Premium Country  Brazik Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I recently got my student discount, and I just got charged the full ...

Maxim

Spotify Star

817 Views

1 replies

1 likes

Premium for Students
  • 817 Views
  • 1 replies
  • 1 likes

Student discount not working

I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed the offer. I never got a verification email or anyt...

Newbie

I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed ...

Bittencourt

Spotify Star

511 Views

1 replies

0 likes

Premium for Students
  • 511 Views
  • 1 replies
  • 0 likes

Student Premium Not Working

PlanPremium Country UK Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student premium used to work but now my college is no longer listed as verifiable. Why do I have to pay full price when a few months...

Regular

Plan Premium   Country  UK   Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My student premium used to work but...

anna_coulthard

Regular

635 Views

2 replies

0 likes

Premium for Students
  • 635 Views
  • 2 replies
  • 0 likes

Solved!! Is the premium for student can use in new account?

I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email. If I do, can I use my student discount in new account?

Visitor

I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email.   If I do, can I use my student discount in...

Billy-J

Spotify Star

1005 Views

3 replies

0 likes

Premium for Students
  • 1005 Views
  • 3 replies
  • 0 likes

Help With Re-applying For Student Discount

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...

Newbie

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...

Keanu_C

Community Legend

516 Views

1 replies

0 likes

Premium for Students
  • 516 Views
  • 1 replies
  • 0 likes

Student subscription

Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...

Casual Listener

...ow my discount is associated to my wife's account. What can I do about it?     Plan Premium for students Country  Colombia Device Motorola g4plus Operating System (iOS 10, A...

Maxim

Spotify Star

480 Views

1 replies

0 likes

Premium for Students
  • 480 Views
  • 1 replies
  • 0 likes

Verification mail

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification

Newbie

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification &...

Maxim

Spotify Star

625 Views

1 replies

1 likes

Premium for Students
  • 625 Views
  • 1 replies
  • 1 likes