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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134248 Views

98 replies

137 likes

Premium for Students
  • 134248 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31504 Views

19 replies

1 likes

Premium for Students
  • 31504 Views
  • 19 replies
  • 1 likes

Superuser Contribution College not on sheer ID, premium now full price.

My Question or Issue I’ve requested my college to be added to sheer ID twice and have been waiting for over a month with no response and now I am getting charged full price for premium.

Newbie

My Question or Issue  I’ve requested my college to be added to sheer ID twice and have been waiting for over a month with no response and now I am getting charged full price for premium. 

Peter

Spotify Legend

7022 Views

4 replies

3 likes

Premium for Students
  • 7022 Views
  • 4 replies
  • 3 likes

Student discount verified, but not working

PlanStudent discount for PremiumCountry Czech republicDeviceHuaweiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I verified my student status on 9nd January, but still nothing changed on my profile. After a free first mo...

Casual Listener

Plan Student discount for Premium Country  Czech republic Device Huawei Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I verified my st...

efkastastna

Casual Listener

810 Views

2 replies

0 likes

Premium for Students
  • 810 Views
  • 2 replies
  • 0 likes

Student Discount Verified but not working

PlanFree/PremiumCountryGermanyDeviceHuaweiOperating SystemAndroid My Question or Issue I have used Spotify premium with the student discount for one year total. I just verified my student status again, which worked, and it says that I already did it ...

Newbie

Plan Free/Premium Country Germany Device Huawei Operating System Android   My Question or Issue  I have used Spotify premium with the student discount for one year total. I just v...

Mantisentil

Community Legend

1044 Views

1 replies

0 likes

Premium for Students
  • 1044 Views
  • 1 replies
  • 0 likes

Student discount but getting charged for Premium

Plan Premium with student discount. CountryDenmark Device(Macbook Pro late 2016)Operating System(iOS 10.) My Question or IssueI have had premium with student discount for one year. I have verfied that I am a student again (after one year), but it say...

Casual Listener

  Plan  Premium with student discount.  Country Denmark   Device (Macbook Pro late 2016) Operating System (iOS 10.)   My Question or Issue I have had premium with...

Mantisentil

Community Legend

608 Views

3 replies

0 likes

Premium for Students
  • 608 Views
  • 3 replies
  • 0 likes

Solved!! Student discount on, but full price being charged

PlanFamily PremiumCountry BrazilDeviceHP Laptop 15-bs0xxOperating SystemWindows 10 Home My Question or IssueI've recently acquired the stundent discount for my family-plan account. However, I got charged the full price after the discount was enabled....

Casual Listener

Plan Family Premium Country  Brazil Device HP Laptop 15-bs0xx Operating System Windows 10 Home   My Question or Issue I've recently acquired the stundent discount for my family-pl...

ElielPereira

Casual Listener

701 Views

2 replies

0 likes

Premium for Students
  • 701 Views
  • 2 replies
  • 0 likes

Accidentally removed Showtime access

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidentally clicked to removed access on the apps page. How ...

Newbie

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidental...

Keanu_C

Community Legend

1006 Views

1 replies

0 likes

Android
Subscription
  • 1006 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount on, but full price charge

PlanPremiumCountry BrazikDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI recently got my student discount, and I just got charged the full price. The benefit appears in my accounts page, but I still being charged the regular ...

Newbie

Plan Premium Country  Brazik Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I recently got my student discount, and I just got charged the full ...

Maxim

Spotify Star

785 Views

1 replies

1 likes

Premium for Students
  • 785 Views
  • 1 replies
  • 1 likes

Student discount not working

I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed the offer. I never got a verification email or anyt...

Newbie

I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed ...

Bittencourt

Spotify Star

474 Views

1 replies

0 likes

Premium for Students
  • 474 Views
  • 1 replies
  • 0 likes

Student Premium Not Working

PlanPremium Country UK Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student premium used to work but now my college is no longer listed as verifiable. Why do I have to pay full price when a few months...

Regular

Plan Premium   Country  UK   Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My student premium used to work but...

anna_coulthard

Regular

602 Views

2 replies

0 likes

Premium for Students
  • 602 Views
  • 2 replies
  • 0 likes

Solved!! Is the premium for student can use in new account?

I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email. If I do, can I use my student discount in new account?

Visitor

I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email.   If I do, can I use my student discount in...

Billy-J

Spotify Star

952 Views

3 replies

0 likes

Premium for Students
  • 952 Views
  • 3 replies
  • 0 likes

Help With Re-applying For Student Discount

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...

Newbie

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...

Keanu_C

Community Legend

492 Views

1 replies

0 likes

Premium for Students
  • 492 Views
  • 1 replies
  • 0 likes

Student subscription

Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...

Casual Listener

...ow my discount is associated to my wife's account. What can I do about it?     Plan Premium for students Country  Colombia Device Motorola g4plus Operating System (iOS 10, A...

Maxim

Spotify Star

453 Views

1 replies

0 likes

Premium for Students
  • 453 Views
  • 1 replies
  • 0 likes

Verification mail

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification

Newbie

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification &...

Maxim

Spotify Star

600 Views

1 replies

1 likes

Premium for Students
  • 600 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify student only used once but getting error message "You have already redeemed this offer."

PlanFree/PremiumCountry U.KDeviceOnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've only used my spotify student premium once from dec 17 to dec 18, now when iItry to redeem the offer it then says "You have alr...

Casual Listener

Plan Free/Premium Country  U.K Device OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've only used my spotify student premiu...

Guido

Spotify Legend

1228 Views

3 replies

1 likes

Premium for Students
  • 1228 Views
  • 3 replies
  • 1 likes

Student subscription

I have been using student discount for 2 years through UNiDAYS and have been told that my institution doesn’t fit the criteria now that verification has changed to SheerID. I think this is unfair and they are discriminating against students. Is there...

Newbie

...nd they are discriminating against students. Is there any way I can challenge this before cancelling my account? 

Maxim

Spotify Star

410 Views

1 replies

0 likes

Premium for Students
  • 410 Views
  • 1 replies
  • 0 likes

Plano universitário

Eu tenho o plano universitário, porém mudei de faculdade recentemente gostaria de saber como proceder para manter o desconto.

Newbie

Eu tenho o plano universitário, porém mudei de faculdade recentemente gostaria de saber como proceder para manter o desconto.

Bittencourt

Spotify Star

710 Views

3 replies

0 likes

Premium for Students
  • 710 Views
  • 3 replies
  • 0 likes

Can't link Hulu to spotify, says I already have account but I never recieve password reset emails

I am having issues with the premius for students. I cannot link my Spotify account to Hulu. Whenver I go to activate my account I have issues. If select "I'm new to Hulu" I am told I already have an account and need to log in. When I try to log in I ...

Newbie

  I am having issues  with the premius for students. I cannot link my Spotify account to Hulu. Whenver I go to activate my account I have issues. If select "I'm new to Hulu" I am t...

OneByBoo

Roadie

1315 Views

2 replies

0 likes

Premium for Students
  • 1315 Views
  • 2 replies
  • 0 likes

Hulu Activation Issues

PlanPremium StudentCountryUnited StatesDeviceMacbook Air 2015Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently reactivated my spotify premium account and easily activated my spotify and showtime, but I have been ...

Newbie

Plan Premium Student Country United States Device Macbook Air 2015 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently reactivated my ...

OneByBoo

Roadie

2510 Views

1 replies

2 likes

Premium for Students
  • 2510 Views
  • 1 replies
  • 2 likes

Superuser Contribution I have a student discount but got charged with a regular fee

Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could it have sth to do with them being unable to get money fro...

Newbie

 Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could ...

Guido

Spotify Legend

551 Views

3 replies

0 likes

Premium for Students
  • 551 Views
  • 3 replies
  • 0 likes