Student discount cancelled

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Student discount cancelled

Red30
Visitor

Plan

Premium

Country

Canada

Device

Iphone 7

Operating System

iOS 10

 

My Question or Issue

I have been on a student discount for months now and for some reason this month my student discount was removed and got charged the regular price ? 

I applied to get the student discount once again and got approved. Who do i contact to reimburse the previous payment?

1 Reply
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Re: Student discount cancelled

Rising Star 19 Emilia_8
Rising Star 19

Hi @Red30

 

In order to enjoy your Premium for Students, you need to renew it every 12 months (up to 3 times), as long as you're eligible.

 

Was your subscription cancelled during those 12 months and you were charged full price?

Emilia_8Rising Star 19
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