Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9911 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15732 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25188 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170450 Views
110 replies
148 likes
PlanPremium for StudentsCountryUS & CanadaDevicePurism Librem 15Operating SystemPop!_OS 20.04 My Question or IssueI reside in the US, but am attending a Canadian university (St. Stephen's University). I tried to get Student Premium, but the universit...
Plan Premium for Students Country US & Canada Device Purism Librem 15 Operating System Pop!_OS 20.04 My Question or Issue I reside in the US, but am attending a Canadian u...
Spotify Star
2709 Views
3 replies
0 likes
Está sendo cobrado valor do spotify premium comum, apesar de quando eu clico na aba de estudante aparecer que já resgatei o benefício. Porém não recebi nenhum e-mail de confirmação sobre ter comprovado ser estudante e não me permite assinar de novo. ...
Está sendo cobrado valor do spotify premium comum, apesar de quando eu clico na aba de estudante aparecer que já resgatei o benefício. Porém não recebi nenhum e-mail de confirmação sobre ter comprova...
Spotify Star
787 Views
1 replies
0 likes
Hello all!I had premium for students from October 2018 - 2019, but I forgot to renew it come November 2019. Now I cannot redeem the student deal at all because it claims that I already have even though I only used 1 of the 4 years they offer. Help me...
Hello all! I had premium for students from October 2018 - 2019, but I forgot to renew it come November 2019. Now I cannot redeem the student deal at all because it claims that I already have even t...
Spotify Legend
2865 Views
4 replies
0 likes
Help! I am student and currently have an eligible student account, I verified my student account at the start of this year but for some reason the whole of this year just gone my Spotify was charging me for a normal premium (£9.99 instead of £4.99) a...
Help! I am student and currently have an eligible student account, I verified my student account at the start of this year but for some reason the whole of this year just gone my Spotify was charging...
Spotify Star
867 Views
1 replies
0 likes
CountryRussiaOperating SystemWindows 10 I've got approved to student subscription. Аннотация 2020-09-06 004109.pngBut when I click on get premium I am receiving following error:Аннотация 2020-09-06 003756.png
Country Russia Operating System Windows 10 I've got approved to student subscription. Аннотация 2020-09-06 004109.png But when I click on get premium I am receiving following...
Casual Listener
1418 Views
7 replies
3 likes
La página para verificar y renovar el plan de estudiantes me da errorPlanEstudiantesCountryEspañaDeviceiPhone XROperating System(iOS 10 My Question or Issue
La página para verificar y renovar el plan de estudiantes me da error Plan Estudiantes Country España Device iPhone XR Operating System (iOS 10 My Question or Issue
Visitor
954 Views
1 replies
1 likes
PlanPremiumCountryU.S.ADeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueHi! So I am unable to update my billing my information. I recently got a new debit card and want to use that to continue to pay for my plan. Unfortunately, the only...
Plan Premium Country U.S.A Device LG Stylo 6 Operating System Android 10 My Question or Issue Hi! So I am unable to update my billing my information. I recently got a new debit card ...
Spotify Legend
927 Views
1 replies
0 likes
PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood evening! I am currently a university student planning to activate the Spotify plan f...
...vening! I am currently a university student planning to activate the Spotify plan for students. I was wondering what would happen if I graduate (and thus I woulnd't be a student anymore) during the o...
Spotify Star
2682 Views
1 replies
0 likes
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen I attempt to switch my account from premium to student, the link comes up as "Page not found" All I am doing is clicking one button and it goes directly to "Page not fo...
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When I attempt to switch my account from premium to student, the link comes up as "Page not found...
Spotify Star
826 Views
1 replies
0 likes
Plan - Premium StudentFree/Premium - PremiumCountry - CanadaDevice - iPhone 11 and MacBook Pro My Question or Issue:I already have a Spotify premium student account. However, I would like to create another premium student account. Thus, can I get two...
Plan - Premium Student Free/Premium - Premium Country - Canada Device - iPhone 11 and MacBook Pro My Question or Issue: I already have a Spotify premium student account. However, I ...
Spotify Star
7514 Views
1 replies
0 likes
PlanFreeCountryRussiaDeviceMacbook Pro 2017Operating SystemMac OS 10.15.6 My Question or IssueI confirmed the student status using SheerID, but when I click "get discount" and then click "get premium" I get an error. I've tried all browsers and devic...
Plan Free Country Russia Device Macbook Pro 2017 Operating System Mac OS 10.15.6 My Question or Issue I confirmed the student status using SheerID, but when I click "get discount" an...
Casual Listener
713 Views
1 replies
2 likes
The documents were checked. But it gives an error and does not allow you to activate premium premium.PlanFree/PremiumCountryMoscowDeviceSamsung S8+Operating SystemAndroid My Question or Issue
The documents were checked. But it gives an error and does not allow you to activate premium premium. Plan Free/Premium Country Moscow Device Samsung S8+ Operating System Android My ...
Casual Listener
482 Views
1 replies
1 likes
69445769-BF7C-4F8E-A095-04B8FC9DE458.jpeg Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano porém não veio com o desconto de estudante, entao fui ver no site e surgiu essa mensagem quando coloco meus dadosAo que da para entender é qu...
69445769-BF7C-4F8E-A095-04B8FC9DE458.jpeg Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano porém não veio com o desconto de estudante, entao fui ver no site e surgiu essa mensagem...
Spotify Legend
663 Views
2 replies
0 likes
PlanFree (trying to apply for premium student) CountryUK My Question or IssueI am trying to sign up for the premium student plan but I cannot complete the verification. The error message "unable to perform requested action" keeps coming up. I have tr...
Plan Free (trying to apply for premium student) Country UK My Question or Issue I am trying to sign up for the premium student plan but I cannot complete the verification. The er...
Songwriter
872 Views
1 replies
0 likes
PlanPremium --> Premium for studentsCountryGermanyDevicelaptopOperating SystemWindows 10 My question or Issue I´m trying to change my premium account into a student premium account.First, SheerID couldn´t find my university and it seemed there should...
Plan Premium --> Premium for students Country Germany Device laptop Operating System Windows 10 My question or Issue I´m trying to change my premium account into a s...
Songwriter
807 Views
1 replies
0 likes
I was on the student version. I received an e-mail that I needed to renew. I renewed, but the normal premium membership fee is charged. When I apply for the student version again, it says ''You have already redeemed this offer''.
I was on the student version. I received an e-mail that I needed to renew. I renewed, but the normal premium membership fee is charged. When I apply for the student version again, it says ''You have ...
Songwriter
910 Views
1 replies
0 likes
I have finally decided to make the switch from Apple Music to Spotify. I’m looking to switch to a student account which I head I can also get headspace membership alongside for free. I have also found out that Spotify also gives out Google nest mini....
I have finally decided to make the switch from Apple Music to Spotify. I’m looking to switch to a student account which I head I can also get headspace membership alongside for free. I have also...
Spotify Star
848 Views
1 replies
0 likes
PlanFree My Question or IssueSo im in secondary school and am working part time, i noticed there is a discount for college students, but none for secondary school students, most students have a student card or some form of identification to show that...
Plan Free My Question or Issue So im in secondary school and am working part time, i noticed there is a discount for college students, but none for secondary school students, most students...
Spotify Star
654 Views
1 replies
0 likes
DeviceiPhone11, Macbook Air My Question or IssueI am currently studying abroad in the US(at a university), and I want to register for Premium for Student, however, I am not verified as a student.I entered the university's name in the US, and it didn'...
Device iPhone11, Macbook Air My Question or Issue I am currently studying abroad in the US(at a university), and I want to register for Premium for Student, however, I am not verified as a...
Spotify Legend
541 Views
1 replies
0 likes
I CANNOT SUBSCRIBE TO STUDENTS DISCOUNT BECAUSE DROP DOWN LIST OF SHEER ID'S SCHOOL LIST IS NOT WORKING!!! NEED HELP ASAP!!!!
I CANNOT SUBSCRIBE TO STUDENTS DISCOUNT BECAUSE DROP DOWN LIST OF SHEER ID'S SCHOOL LIST IS NOT WORKING!!! NEED HELP ASAP!!!!
Spotify Legend
876 Views
1 replies
3 likes
