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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25353 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25353 Views
  • 19 replies
  • 0 likes

Superuser Contribution Student Premium not accepting card information

I have been verified for the student discount and I am trying to sign up, however, everytime I enter my card information it says that something went wrong. I have already tried 2 different cards and even went on an incognito tab. I tried on both my d...

  • Visitor
  • I have been verified for the student discount and I am trying to sign up, however, everytime I enter my card information it says that something went wrong. I have already tried 2 different cards and ...
  • Mario
  • Spotify Legend
  • 510 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 510 Views
  • 1 replies
  • 1 likes

Superuser Contribution Paypal for Student Discount

Planpremium for studentscountryTurkey my question for issuehello everybody. I'm Turkish student. Altough I renewed my premium for student membership but still spotify received the normal payment of me (not for the students.) Can anybody help me? Than...

  • Casual Listener
  •   Plan premium for students country Turkey   my question for issue hello everybody.  I'm Turkish student. Altough I renewed my premium for student membership but still s...
  • Xenia
  • Moderator
  • 597 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students account problem

PlanPremium for StudentsCountryDeviceOperating System My Question or IssueMy student discount was approved by SheerID, but the plan has not been changed by Spotify. I contacted Spotify, the answer was to contact SheerID. I contacted SheerID, the answ...

  • Visitor
  • Plan Premium for Students Country Device Operating System   My Question or Issue My student discount was approved by SheerID, but the plan has not been changed by Spotify. I contacted S...
  • Elena
  • Moderator
  • 592 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium öğrenci hesabını yenileme

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue 2 senedir premium öğrenci hesabı kullanıyorum. Yenileme hakkım olmasına rağmen yenileme ekranında...

  • Visitor
  •   Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue&nbsp...
  • Xenia
  • Moderator
  • 892 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu not working for Spotify premium for students on computer?

PlanPremium for Students CountryUnited StatesDeviceHP Envy Operating System Windows 10 My Question or IssueI have spotfiy premium for students, and I cannot access hulu on my computer. However, it does work on my xbox. When I try and login on my comp...

  • Regular
  •   Plan Premium for Students  Country United States Device HP Envy  Operating System  Windows 10   My Question or Issue I have spotfiy premium for students, and I c...
  • samallen1
  • Regular
  • 1306 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 1306 Views
  • 7 replies
  • 0 likes

Missing Service Tab

PlanPremium StudentCountryCanadaDeviceComputerOperating SystemWindows 10 My Question or IssueRegister Premium Student today, 06/04. I am missing Services tab which I suppose to be able to add and activate Hulu

  • Visitor
  • Plan Premium Student Country Canada Device Computer Operating System Windows 10   My Question or Issue Register Premium Student today, 06/04.   I am missing Services tab whic...
  • Billy-J
  • Spotify Star
  • 892 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Hulu with Student Premium stopped working

PlanStudent PremiumCountryUSADeviceIphone X My Question or IssueEver since I updated my subscription HULU stopped working. And says that the things I'm trying to view are out of my current subscription. But its things I've been seeing with the same a...

  • Visitor
  • Plan Student Premium Country USA Device Iphone X   My Question or Issue Ever since I updated my subscription HULU stopped working. And says that the things I'm trying to view are out of ...
  • Brooke4140
  • Visitor
  • 2432 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 2432 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant change my premium plan

Hello, im trying to change my plan from premium to student, but anytime im entering the link theres a trouble (404). How can i change it? regards.

  • Casual Listener
  • Hello, im trying to change my plan from premium to student, but anytime im entering the link theres a trouble (404).  How can i change it?  regards.
  • Xenia
  • Moderator
  • 2786 Views
  • 9 replies
  • 1 likes
  • Premium for Students
  • 2786 Views
  • 9 replies
  • 1 likes

Superuser Contribution Öğrenci için Premium kullanamıyorum.

2 ay kullanmadıktan sonra tekrar premium almak istedim fakat 'bu teklifi daha önce kullandın.' gibi bir şeyle karşılaştım. Öğrenci olduğumu doğrulamak istiyorum. Tekrar nasıl yapabilirim?

  • Visitor
  • 2 ay kullanmadıktan sonra tekrar premium almak istedim fakat 'bu teklifi daha önce kullandın.' gibi bir şeyle karşılaştım. Öğrenci olduğumu doğrulamak istiyorum. Tekrar nasıl yapabilirim?
  • Xenia
  • Moderator
  • 682 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 682 Views
  • 1 replies
  • 1 likes

Trouble with purchasing Spotify student

I have already used the free trial with Spotify. I am trying to pay for a Spotify premium student account. When I enter in my card info, it says that I have already used the free trial and it won’t let me purchase it. How do I purchase the Spotify pr...

  • Visitor
  • I have already used the free trial with Spotify. I am trying to pay for a Spotify premium student account. When I enter in my card info, it says that I have already used the free trial and it won’t l...
  • OviiiOne
  • Community Legend
  • 1626 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1626 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Stuck in premium student's verification page

PlanFree/PremiumCountryItalyDevicexiaomi redmi 5Operating System android My Question or Issue :is that I activated and verificated spotify premium for student for the 2nd time last month. Now i got problem to use it because everytime I select "plan f...

  • Newbie
  • Plan Free/Premium Country Italy Device xiaomi redmi 5 Operating System  android   My Question or Issue : is that I activated and verificated spotify premium for student for the ...
  • Elena
  • Moderator
  • 1427 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Account & Hulu

I have the student subscription and my profile indicates that I am in the US. When I go to "Your Services" and click on Hulu, I am asked to login to Hulu. I login in to Hulu using the same email address associated with Spotify. Hulu only asks me to s...

  • Visitor
  • I have the student subscription and my profile indicates that I am in the US. When I go to "Your Services" and click on Hulu, I am asked to login to Hulu. I login in to Hulu using the same email addr...
  • Petya
  • Community Legend
  • 860 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 860 Views
  • 2 replies
  • 0 likes

Solved!! (TR) Öğrenci olduğumu onaylamıyor

Merhaba, öğrenci olduğumu bir türlü onaylayamıyorum. Sürekli başka belgeler gerekli diye geri dönüyor. Bir daha göndermeyeceğim. Eğer hesabım şuanda onaylanmaz ise iptal edeceğim. PlanPremium CountryTürkiye DeviceXiaomi Mi 8 Lite

  • Visitor
  • Merhaba, öğrenci olduğumu bir türlü onaylayamıyorum. Sürekli başka belgeler gerekli diye geri dönüyor. Bir daha göndermeyeceğim. Eğer hesabım şuanda onaylanmaz ise iptal edeceğim.   Plan Prem...
  • azizhabibi
  • Visitor
  • 1267 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1267 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fazla ücret kesildi 3 ay üst üste

Spotify premium hesabımı, öğrenci premium hesabı olarak değiştirdim.Fakat 3 aydır hem normal ücret 17.99+hem de öğrenci ücreti 8.99 olmak uzere 26.98 ₺ ücret kredi kartımdan çekiliyor.Normal premium hesabımın iptal edilmesini istiyorum.Ücret iadesi y...

  • Visitor
  • Spotify premium hesabımı, öğrenci premium hesabı olarak değiştirdim.Fakat 3 aydır hem normal ücret 17.99+hem de öğrenci ücreti 8.99 olmak uzere 26.98 ₺ ücret kredi kartımdan çekiliyor.Normal premium ...
  • Mario
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 466 Views
  • 1 replies
  • 0 likes

Trouble verifying that I'm a student

Every time that I type in my school name and my info, it tells me that they cannot verify that I am a student, which doesn't make sense because I am. I tried the link for the incognito browser, uploading an enrollment deposit document and everything....

  • Visitor
  • Every time that I type in my school name and my info, it tells me that they cannot verify that I am a student, which doesn't make sense because I am. I tried the link for the incognito browser, uploa...
  • Emilia_8
  • Community Legend
  • 639 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Amount deducted but no student premium access

Plan:Spotify Premium StudentCountry: IndiaDevice:MI Poco F1Operating System:MIUI 11 based on Android 10 The money has been deducted from the gPay application but I haven't received premium access.

  • Regular
  • Plan: Spotify Premium Student Country: India Device: MI Poco F1 Operating System: MIUI 11 based on Android 10   The money has been deducted from the gPay application but I haven't rece...
  • Xenia
  • Moderator
  • 1324 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 1324 Views
  • 9 replies
  • 0 likes

Superuser Contribution Please help me

Why was the full fee charged even though the student has verification?

  • Newbie
  • Why was the full fee charged even though the student has verification?   <snip - Moderator Edit>
  • Ivan
  • Spotify Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked, Wanting to renew my subscription with a new email

Student Premium PlanUnited States of America DeviceIphone XMy Question or IssueI had my account with another email hacked, I changed my password and did not sign into the account user anyone else's device. So, I had to delete the account completely. ...

  • Visitor
  • Student Premium Plan United States of America   Device Iphone X My Question or Issue I had my account with another email hacked, I changed my password and did not sign into the account use...
  • Xenia
  • Moderator
  • 535 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 535 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium

PlanPremium CountryIceland DeviceiPhone XROperating SystemIOS 13.4.1My Question or IssueHi!!I really want to buy a Spotify Premium for my kid.But I'm not sure if it would work for another country. Example: I live in Iceland and I'd like to buy Spotif...

  • Casual Listener
  • Plan Premium  Country Iceland  Device iPhone XR Operating System IOS 13.4.1 My Question or Issue Hi!! I really want to buy a Spotify Premium for my kid. But I'm not sure if it wo...
  • Elena
  • Moderator
  • 776 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t find my school for student discount. I already contacted SheerID and they said Spotif...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...
  • Swoleknight
  • Casual Listener
  • 640 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 640 Views
  • 2 replies
  • 0 likes