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My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
9659 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
136373 Views
98 replies
139 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32428 Views
19 replies
1 likes
Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the team help me? And yes, I do expect a refund on being...
Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...
Moderator
963 Views
3 replies
0 likes
En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta siendo que tenia mas de $ 49, cancel...
En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...
Moderator
3330 Views
3 replies
0 likes
Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...
Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server...
550 Views
0 replies
0 likes
I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it says that it’s already used. So I guess there is a Pr...
I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it sa...
Community Legend
1460 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was have student subscription but today I noticed last 5 month Spotify charged me full pri...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
565 Views
1 replies
0 likes
Plan: FreeCountry: CanadaDevice: iPhone 11 My Question or Issue:So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Music. For Apple Music I have the student discount but when I want to sig...
Plan: Free Country: Canada Device: iPhone 11 My Question or Issue: So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Mu...
Moderator
887 Views
1 replies
0 likes
CountryEnglandDeviceiPhone 8 PlusOperating SystemiOS 13My Question or IssueMy college, Gateshead College, does not appear on SheerID which I find very strange because all nearby colleges appear on SheerID. I just wish I could pay the student price be...
Country England Device iPhone 8 Plus Operating System iOS 13 My Question or Issue My college, Gateshead College, does not appear on SheerID which I find very strange because all nearby college...
Spotify Legend
4132 Views
5 replies
0 likes
Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students didn’t work Because of a COVID-19 I wouldn’t be able t...
Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students d...
Moderator
581 Views
1 replies
0 likes
There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is simply that those songs aren't available in your re...
There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is ...
Spotify Legend
871 Views
1 replies
0 likes
So I was signing up for premium using student discount, and it wasn't allowing me because it was associated with another account. I had no idea what it was talking about so I contacted support to see whats going on, and it was my idiotic **bleep**ing...
So I was signing up for premium using student discount, and it wasn't allowing me because it was associated with another account. I had no idea what it was talking about so I contacted support to see...
Moderator
2035 Views
3 replies
0 likes
Hello, I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from Italy, but have activated my student account with my Japanese univer...
Hello, I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from It...
Spotify Legend
2854 Views
5 replies
0 likes
PlanStudent PremiumCountryUSADeviceIphone X My Question or IssueEver since I updated my subscription HULU stopped working. And says that the things I'm trying to view are out of my current subscription. But its things I've been seeing with the same a...
Plan Student Premium Country USA Device Iphone X My Question or Issue Ever since I updated my subscription HULU stopped working. And says that the things I'm trying to view are out of ...
Visitor
2493 Views
2 replies
1 likes
Hi Spotify Team, so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequentl...
...eadspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw. Please either specify eligibility or details in the settings (like UK students indeed are e...
Spotify Legend
732 Views
1 replies
0 likes
PlanPremiumCountryIndiaOperating SystemAndroidMy Question or IssueI just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I check that I have recieved that free trial or not? Or is their a...
Plan Premium Country India Operating System Android My Question or Issue I just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I...
Spotify Legend
1877 Views
5 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9 My Question or IssueI want premium for students, because I am a student, but I have used it before on my other account. One day I couldn't log in to that account anymore and no money was charged...
Plan Premium Country The Netherlands Device Samsung Galaxy 9 My Question or Issue I want premium for students, because I am a student, but I have used it before on my other account. O...
Moderator
596 Views
1 replies
0 likes
I received student verification, but I keep encountering this when I click the link.Says: A problem occured. Reload this page or try again later. Getting things done can take time.
I received student verification, but I keep encountering this when I click the link. Says: A problem occured. Reload this page or try again later. Getting things done can ta...
Casual Listener
766 Views
4 replies
0 likes
PlanPremium Individual (Supposed to be Premium Student)CountryUSOperating SystemAndroid, Windows 10My Question or IssueI signed up for the Premium Student plan in the 2018-2019 school year at University of Missouri, therefore my Spotify account was c...
Plan Premium Individual (Supposed to be Premium Student) Country US Operating System Android, Windows 10 My Question or Issue I signed up for the Premium Student plan in the 2018-2019 school y...
Moderator
720 Views
1 replies
0 likes
I just got Spotify premium for students with one email, and canceled that subscription with that account because it wouldn't let me change my username. Now I created a new account and tried to get premium and it says that my student credentials are a...
I just got Spotify premium for students with one email, and canceled that subscription with that account because it wouldn't let me change my username. Now I created a new account and tried to get p...
Composer
1210 Views
3 replies
0 likes
Hey guys,I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€ I send already the documents from my college to prove i still study. They gonna keep de 6.9...
Hey guys, I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€ I send already the documents ...
Moderator
1257 Views
3 replies
0 likes
Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer, which is currently not true. need help.
Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer...
Community Legend
497 Views
1 replies
0 likes
