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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 24895 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 24895 Views
  • 19 replies
  • 0 likes

Superuser Contribution Alteração não solicitada de Plano

Boa tarde, me chamo Hermes Santana. Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularmente ao longo desses dias fui recebendo inúmeras ofertas cansat...

  • Visitor
  • Boa tarde, me chamo Hermes Santana.   Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularment...
  • Elena
  • Moderator
  • 410 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

Hey guys,I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€ I send already the documents from my college to prove i still study. They gonna keep de 6.9...

  • Regular
  • Hey guys, I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€   I send already the documents ...
  • Xenia
  • Moderator
  • 1122 Views
  • 3 replies
  • 0 likes
  • 1122 Views
  • 3 replies
  • 0 likes

[Subscription] I can not active my Student Account

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...

  • Visitor
  • Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that.   Well, I have a problem to activate my Student Spotify Account, the server...
  • 490 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 490 Views
  • 0 replies
  • 0 likes

Spotify charges regular price instead of student discount after verification

I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it says that it’s already used. So I guess there is a Pr...

  • Casual Listener
  • I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it sa...
  • EthanS1
  • Community Legend
  • 1355 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1355 Views
  • 4 replies
  • 0 likes

Superuser Contribution Headspace Problem of International (UK/GER) Account

Hi Spotify Team, so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequentl...

  • Visitor
  • ...eadspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw. Please either specify eligibility or details in the settings (like UK students indeed are e...
  • Katerina
  • Spotify Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • headspace
    Subscription
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student subscription is rejected

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was have student subscription but today I noticed last 5 month Spotify charged me full pri...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Ivan
  • Spotify Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution American Student from Canada / Premium Student Discount

Plan: FreeCountry: CanadaDevice: iPhone 11 My Question or Issue:So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Music. For Apple Music I have the student discount but when I want to sig...

  • Visitor
  • Plan: Free Country: Canada Device: iPhone 11   My Question or Issue: So I am an American student that lives in Canada. I decided I wanted to try out Spotify premium instead of Apple Mu...
  • Elena
  • Moderator
  • 769 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free premium trial for students

PlanPremiumCountryIndiaOperating SystemAndroidMy Question or IssueI just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I check that I have recieved that free trial or not? Or is their a...

  • Casual Listener
  • Plan Premium Country India Operating System Android My Question or Issue I just paid for 1 month premium under student premium, and it was showing that I'll get free 1 month trial. Where can I...
  • Mario
  • Spotify Legend
  • 1059 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1059 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify premium

Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students didn’t work Because of a COVID-19 I wouldn’t be able t...

  • Visitor
  • Hi I have a question about premium paymements. About one month ago I verified my student status and everything went perfectly. However I realised that I paid normal stake. My premium for students d...
  • Elena
  • Moderator
  • 508 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t get premium for students

I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount not available anymore?thank you in advance PlanPremiumC...

  • Casual Listener
  • I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount n...
  • Elena
  • Moderator
  • 1286 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1286 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium student won't work

Hello, I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from Italy, but have activated my student account with my Japanese univer...

  • Casual Listener
  • Hello,    I coverted my subscription plan to Premium Student recently, and while I could verify my student status and the payment went well, my account is still not upgraded. I am from It...
  • Ivan
  • Spotify Legend
  • 2611 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 2611 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs Grayed Out

There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is simply that those songs aren't available in your re...

  • Newbie
  • There are many songs in my playlists that have been grayed out and therefore are unplayable, including songs by John Powell. I have seen questions about this and answers to them have been that it is ...
  • Ivan
  • Spotify Legend
  • 772 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get premium for students

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9 My Question or IssueI want premium for students, because I am a student, but I have used it before on my other account. One day I couldn't log in to that account anymore and no money was charged...

  • Visitor
  • Plan Premium Country The Netherlands Device Samsung Galaxy 9   My Question or Issue I want premium for students, because I am a student, but I have used it before on my other account. O...
  • Xenia
  • Moderator
  • 488 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium for students

I received student verification, but I keep encountering this when I click the link.Says: A problem occured. Reload this page or try again later. Getting things done can take time.

  • Casual Listener
  •     I received student verification, but I keep encountering this when I click the link. Says: A problem occured. Reload this page or try again later. Getting things done can ta...
  • Ali65
  • Casual Listener
  • 622 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 622 Views
  • 4 replies
  • 0 likes

[All Platforms][Subscription] I got an email telling me to renew my student discount, but I can't

I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did I get the email saying I need to renew if I'm not ...

  • Music Fan
  • I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did...
  • Nibroc99
  • Music Fan
  • 579 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Subscription
  • 579 Views
  • 2 replies
  • 0 likes

Superuser Contribution Credentials associated with another account

PlanPremium Individual (Supposed to be Premium Student)CountryUSOperating SystemAndroid, Windows 10My Question or IssueI signed up for the Premium Student plan in the 2018-2019 school year at University of Missouri, therefore my Spotify account was c...

  • Visitor
  • Plan Premium Individual (Supposed to be Premium Student) Country US Operating System Android, Windows 10 My Question or Issue I signed up for the Premium Student plan in the 2018-2019 school y...
  • Elena
  • Moderator
  • 633 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 633 Views
  • 1 replies
  • 0 likes

I can't register and I don't have a discount

Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer, which is currently not true. need help.

  • Visitor
  • Hello. I have been trying for a few months to renew my subscription with the student discount, but I just cannot do the whole procedure, with a notification that I already take advantage of the offer...
  • Keanu_C
  • Community Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment method

PlanFree/PremiumCountryAustriaDeviceHuawei P20 liteOperating System My Question or IssueHi,I want to upgrade my free account to student premium. I am German but I live and study in Austria. Since within the European Union it is no problem to use a Ge...

  • Visitor
  • Plan Free/Premium Country Austria Device Huawei P20 lite Operating System     My Question or Issue Hi, I want to upgrade my free account to student premium. I am German but I liv...
  • Xenia
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student bill & verification renewal

PlanPremiumCountryFranceDeviceRedmi Note 8 Pro, Acer Swift 3Operating SystemAndroid Nougat, Windows 10My Question or Issue Hi, I've got a student account since several years and sometimes I have to renew the student verification. While I haven't rene...

  • Visitor
  • Plan Premium Country France Device Redmi Note 8 Pro, Acer Swift 3 Operating System Android Nougat, Windows 10 My Question or Issue   Hi,   I've got a student account since ...
  • Ivan
  • Spotify Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing Email Address to .edu for Premium Student

Plan: PremiumCountry: USDevice: Windows Surface TabletOperating System: Windows 10 My Question or IssueMy account was created via Facebook. As a result, I am unable to edit my email address. I just recently became a student and now have a .edu email ...

  • Casual Listener
  • ...dit my email address. I just recently became a student and now have a .edu email address. I would like to switch from a Premium account to a Premium for Students account. Is there no way for me to do t...
  • rithmetic
  • Casual Listener
  • 3598 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 3598 Views
  • 3 replies
  • 0 likes