Student subscription

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Student subscription

Bigevest
Visitor

Страна

Russia

устройство

Huawei P smart Z, PC, TV.

Операционная система

Android Q (10), Windows 10 (1909, 2004), Smart TV.

Мой вопрос или проблема

applied for confirmation of a student account, wrote the wrong mail, recently changed the mail on this account

2 Replies

douglasalves
Regular

Hi, @Bigevest! 

When you open the app, what message appears in it?

Send me a screenshot, please! 

 

Abraços / Hugs / Abrazos,
Douglas Alves

Mihail
Moderator
Moderator

Hey there @Bigevest,

Thanks for reaching out with this one and welcome to the Community! 

 

Keep in mind that when you apply for the student discount via the SheerID verification form, you don't need to necessarily enter the email address, registered with your Spotify account.

 

So even if you changed the email of your Spotify account, you should have no problem activating the discount via the link, sent by SheerID.

If however you entered an email in the verification form you don't have access to, you should reach out to the SheerID customer support here.

Hope this helps. Let us know how you get on.

Have a great day!

MihailModerator
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