Announcements

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 26473 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 26473 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • OscarDC
  • Moderator
  • 13859 Views
  • 8 replies
  • 0 likes
  • Premium for Students
  • 13859 Views
  • 8 replies
  • 0 likes

Superuser Contribution Student discount doesn‘t work

I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connected to another conto“The Thing is that I didn‘t used...

  • Newbie
  • I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connect...
  • Daisy
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching student premium account

So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify account, and now I no longer have access to the Student ...

  • Newbie
  • So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify accou...
  • Daisy
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 300 Views
  • 1 replies
  • 0 likes

Student discount renewal

PlanFree/PremiumCountryUnited Kingdom Device(Lenovo Laptop)Operating System(Windows 10) My Question or IssueI have recieved an e-mail saying I need to renew my student account in order to have it for another year. I got my account in early 2017 meani...

  • Newbie
  •   Plan Free/Premium Country United Kingdom  Device (Lenovo Laptop) Operating System (Windows 10)   My Question or Issue I have recieved an e-mail saying I need to renew my s...
  • Maxim
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • Student
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no service

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...

  • Newbie
  • Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...
  • Daisy
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got charged twice for the student discount

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...

  • Newbie
  • Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...
  • Daisy
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Student Premium

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?

  • Visitor
  • I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 
  • OneByBoo
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

I was kicked out of my family plan, and I can’t recover it

PlanPremiumCountry BrazilDeviceIphone 7Operating System iosMy Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as everyone in it, and there are only 3 of us. I’ve sent new invitations hoping to reco...

  • Newbie
  • Plan Premium Country  Brazil Device Iphone 7 Operating System  ios My Question or Issue  I was kicked out of the family plan for no reason, since I live in the same adress as ...
  • Bittencourt
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • family
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue So im trying verify my student discount and even though my university shows up it says that it can not verify me. I go to try to do the manual verification and when I go ...

  • Casual Listener
  • Plan Free/Premium Country   Device PC Operating System Windows 10   My Question or Issue  So im trying verify my student discount  and even though my university shows up...
  • Katerina
  • Spotify Legend
  • 605 Views
  • 3 replies
  • 0 likes
  • Student
  • 605 Views
  • 3 replies
  • 0 likes

Charged but no premium still

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...

  • Newbie
  • I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...
  • Luke
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Premium no funciona

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...

  • Newbie
  • He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...
  • Luke
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Student in the U.S from Canada

I'm a student from Canada currently going to college in south carolina, but i can't switch my country to the United States because I use gift cards to pay for my subscription. I would really like to take advantage of the student discount but currentl...

  • Newbie
  • I'm a student from Canada currently going to college in south carolina, but i can't switch my country to the United States because I use gift cards to pay for my subscription. I would really like to ...
  • Maxim
  • Spotify Star
  • 1639 Views
  • 1 replies
  • 0 likes
  • Student Discount Canada
  • 1639 Views
  • 1 replies
  • 0 likes

Hulu double billed

PlanStudent Premium Plan + HuluCountry USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still charged me for the month of January, and I am trying to obtain a refund. I contacted Hulu, and...

  • Newbie
  • Plan Student Premium Plan + Hulu Country  USA     My Question or Issue  Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still c...
  • Maxim
  • Spotify Star
  • 597 Views
  • 1 replies
  • 0 likes
  • hulu student refund double billed
  • 597 Views
  • 1 replies
  • 0 likes

Charged 9.99 even after verified as Student

PlanFree/PremiumCountry DeviceIphone 8+Operating SystemIOS 10 My Question or Issue I noticed on my credit bill that I'm still getting charged $9.99 even after being verified as a student.I was also charged twice which I just noticedThere are screensh...

  • Newbie
  • Plan Free/Premium Country   Device Iphone 8+ Operating System IOS 10   My Question or Issue  I noticed on my credit bill that I'm still getting charged $9.99 even after being...
  • OneByBoo
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • Student
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Card Won’t Work for Student Subscription-US

Hey guys, i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? -Chris

  • Newbie
  • Hey guys,   i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? ...
  • Daisy
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Student
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment taken in 1 month

PlanPremium Country UKDeviceSamsung Galaxy S8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twice for my Spotify. I have a student account and payed my Spotify on the 07th January 2019. I have now be...

  • Newbie
  • Plan Premium  Country  UK Device Samsung Galaxy S8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have been charged twic...
  • Daisy
  • Spotify Legend
  • 669 Views
  • 1 replies
  • 0 likes
  • double
    Payment
    Premium
  • 669 Views
  • 1 replies
  • 0 likes

Family Premium account poor audio quality

PlanPremiumCountryUK DeviceSamsumg s9, PC windows (multiple), Sky box, Operating System My Question or Issue Over half of my songs have very poor audio quality most commonly rock or metal songs. Doesnt matter what device i listen from.Its all the hig...

  • Casual Listener
  • Plan Premium Country UK  Device Samsumg s9, PC windows (multiple), Sky box,  Operating System     My Question or Issue  Over half of my songs have very poor audio q...
  • Sandrath88
  • Casual Listener
  • 1400 Views
  • 4 replies
  • 0 likes
  • audio quality
    Family premium account
    Premium
  • 1400 Views
  • 4 replies
  • 0 likes

Solved!! Spotify student discount asking for card information again

As the title says, I was asked to enter my card information once again upon signing up for the student discount plan. Will Spotify charge me again to begin these next 12 months I'm set up for or is this just a verification process? Will my plan roll ...

  • Newbie
  • As the title says, I was asked to enter my card information once again upon signing up for the student discount plan. Will Spotify charge me again to begin these next 12 months I'm set up for or is t...
  • Keanu_C
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Premium
    Student
  • 596 Views
  • 1 replies
  • 0 likes

Spotify card while having student premium

I have a student premium acc which is activated until October. In February the paying of 4,99€ per month will start.Now a friend of mine gifted me a 10€ Spotify card but when I type it in it says that this code will provide me with a 1 month subscrip...

  • Newbie
  • I have a student premium acc which is activated until October. In February the paying of 4,99€ per month will start. Now a friend of mine gifted me a 10€ Spotify card but when I type it in it says t...
  • Brunelicia
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • Student
  • 469 Views
  • 1 replies
  • 0 likes

student premium in Greece

PlanPremiumCountry GreeceDeviceHonor 6xOperating SystemAndroid My Question or IssueThis page https://www.spotify.com/gr/student/verification/ shows 404, my university is verify by sheerid Πανεπιστημιο Πειραιως

  • Casual Listener
  • Plan Premium Country  Greece Device Honor 6x Operating System Android   My Question or Issue This page  https://www.spotify.com/gr/student/verification/ shows 404, my univers...
  • peterfc2
  • Casual Listener
  • 1014 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1014 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account fee

I had the student subscription and this month I was charged for $10. How do I make sure that it stays as a student fee? Is that part of the hulu subscription now too??

  • Newbie
  • I had the student subscription and this month I was charged for $10. How do I make sure that it stays as a student fee? Is that part of the hulu subscription now too??  
  • Jemi
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes