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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
How do I redeem the Google Nest Mini (I'm using Spotify premium for
students) if my school account doesn't allow the use of Google Payments?
At checkout I keep getting the message "your Google Account isn't
authorised to use Google Payments. Please c...
How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google A...
PlanPremiumCountryUSA My Question or IssueI am a registered student at
Grand Canyon University and every time I try to apply for the student
premium subscription it tells me they were unable to find me in the data
base. I even tried manually doing it...
Plan Premium Country USA My Question or Issue I am a registered student at Grand Canyon University and every time I try to apply for the student premium subscription it tells me ...
Hi, I've read so many questions/answers on here and am still unsure if
there is a particular solution to my problem. I have a Spotify Student
Account and decided to link my existing Hulu Account in order to get the
deal. I've since decided to switch ...
Hi, I've read so many questions/answers on here and am still unsure if there is a particular solution to my problem.
I have a Spotify Student Account and decided to link my existing ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryTurkeyOperating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueHi there, I am currently enrolled in a
university, and was using the premium account for students, but now I
need to confirm that I'm a student again....
...remium account for students, but now I need to confirm that I'm a student again. The problem is that I don't have something from these past 3 months to show as proof of me being a student, as we are on o...
PlanPremium for StudentsCountryUSADevice(iPhone Xs Max, Dell Inspiron
7720, Macbook Air Late 2017)Operating System(iOS 13.3.1, Windows 10,
10.12 Sierra) My Question or IssueI've had premium for students for
about 2 years now. I changed my payment inf...
Plan Premium for Students Country USA Device (iPhone Xs Max, Dell Inspiron 7720, Macbook Air Late 2017) Operating System (iOS 13.3.1, Windows 10, 10.12 Sierra) My Question or Issue I...
PlanPremium for StudentsCountryUS & CanadaDevicePurism Librem
15Operating SystemPop!_OS 20.04 My Question or IssueI reside in the US,
but am attending a Canadian university (St. Stephen's University). I
tried to get Student Premium, but the universit...
Plan Premium for Students Country US & Canada Device Purism Librem 15 Operating System Pop!_OS 20.04 My Question or Issue I reside in the US, but am attending a Canadian u...
Está sendo cobrado valor do spotify premium comum, apesar de quando eu
clico na aba de estudante aparecer que já resgatei o benefício. Porém
não recebi nenhum e-mail de confirmação sobre ter comprovado ser
estudante e não me permite assinar de novo. ...
Está sendo cobrado valor do spotify premium comum, apesar de quando eu clico na aba de estudante aparecer que já resgatei o benefício. Porém não recebi nenhum e-mail de confirmação sobre ter comprova...
Hello all!I had premium for students from October 2018 - 2019, but I
forgot to renew it come November 2019. Now I cannot redeem the student
deal at all because it claims that I already have even though I only
used 1 of the 4 years they offer. Help me...
Hello all! I had premium for students from October 2018 - 2019, but I forgot to renew it come November 2019. Now I cannot redeem the student deal at all because it claims that I already have even t...
Help! I am student and currently have an eligible student account, I
verified my student account at the start of this year but for some
reason the whole of this year just gone my Spotify was charging me for a
normal premium (£9.99 instead of £4.99) a...
Help! I am student and currently have an eligible student account, I verified my student account at the start of this year but for some reason the whole of this year just gone my Spotify was charging...
La página para verificar y renovar el plan de estudiantes me da
errorPlanEstudiantesCountryEspañaDeviceiPhone XROperating System(iOS 10
My Question or Issue
La página para verificar y renovar el plan de estudiantes me da error Plan Estudiantes Country España Device iPhone XR Operating System (iOS 10 My Question or Issue
PlanPremiumCountryU.S.ADeviceLG Stylo 6Operating SystemAndroid 10 My
Question or IssueHi! So I am unable to update my billing my information.
I recently got a new debit card and want to use that to continue to pay
for my plan. Unfortunately, the only...
Plan Premium Country U.S.A Device LG Stylo 6 Operating System Android 10 My Question or Issue Hi! So I am unable to update my billing my information. I recently got a new debit card ...
PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook
Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueGood evening! I am currently a university student
planning to activate the Spotify plan f...
...vening! I am currently a university student planning to activate the Spotify plan for students. I was wondering what would happen if I graduate (and thus I woulnd't be a student anymore) during the o...
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or
IssueWhen I attempt to switch my account from premium to student, the
link comes up as "Page not found" All I am doing is clicking one button
and it goes directly to "Page not fo...
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When I attempt to switch my account from premium to student, the link comes up as "Page not found...
Plan - Premium StudentFree/Premium - PremiumCountry - CanadaDevice -
iPhone 11 and MacBook Pro My Question or Issue:I already have a Spotify
premium student account. However, I would like to create another premium
student account. Thus, can I get two...
Plan - Premium Student Free/Premium - Premium Country - Canada Device - iPhone 11 and MacBook Pro My Question or Issue: I already have a Spotify premium student account. However, I ...
PlanFreeCountryRussiaDeviceMacbook Pro 2017Operating SystemMac OS
10.15.6 My Question or IssueI confirmed the student status using
SheerID, but when I click "get discount" and then click "get premium" I
get an error. I've tried all browsers and devic...
Plan Free Country Russia Device Macbook Pro 2017 Operating System Mac OS 10.15.6 My Question or Issue I confirmed the student status using SheerID, but when I click "get discount" an...
The documents were checked. But it gives an error and does not allow you
to activate premium premium.PlanFree/PremiumCountryMoscowDeviceSamsung
S8+Operating SystemAndroid My Question or Issue
The documents were checked. But it gives an error and does not allow you to activate premium premium. Plan Free/Premium Country Moscow Device Samsung S8+ Operating System Android My ...
Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano
porém não veio com o desconto de estudante, entao fui ver no site e
surgiu essa mensagem quando coloco meus dadosAo que da para entender é
que tem outro usuario usando, mas quem?Prec...
Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano porém não veio com o desconto de estudante, entao fui ver no site e surgiu essa mensagem quando coloco meus dados Ao que da para e...
PlanFree (trying to apply for premium student) CountryUK My Question or
IssueI am trying to sign up for the premium student plan but I cannot
complete the verification. The error message "unable to perform
requested action" keeps coming up. I have tr...
Plan Free (trying to apply for premium student) Country UK My Question or Issue I am trying to sign up for the premium student plan but I cannot complete the verification. The er...